I've always had good experiences at this store as far as having just the right item and how to fix…read morea plumbing issue. So when I was having a problem with my chainsaw stalling and not able to hold idle I thought they would be able to fix it and not rip me off. They're a half hour drive from my house so it's not a matter of convenience; it was a matter of TRUST! Dropped it off, Poulan Pro 4218, in February and paid $35 deposit. Paid another $50 when I picked it up. Told me there was water in the fuel and they sharpened the chain. I didn't need to use it right away and assumed that they had run it before charging me. When I had a need to use it it still had the same issue. I checked fuel for water and that wasn't an issue. Had to keep it revved up or it would stall, just as before. Last week had a big job to do at my son's house so drained fuel tank and bought True Fuel thinking it had to be the fuel and not Crane's failure to fix the problem, but still the same problem, constantly restarting and keeping it revved to be able to cut. Finally gave up and used small hand held electric to finish the work. Went back to Crane this morning wanting them to try again. Their response was to pay them again to try and fix what they didn't fix before. This store may be under new ownership but I really thought as a historically reliable hardware and service provider they would at least say "gee, we're sorry let's have a look" but instead it was "30 days, pay us again" to see if we know what we are doing this time. Guess I will see if YouTube can help me. Thanks Michael for the response. Not sure why I would pay a second time for something Crane couldn't fix the first time.

If you need it, they got it. They sincerely care about providing the best service and helping…read moreeveryone. You can't beat the selection of items they sell and they don't price gouge you like the big box stores do!

I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

Absolutely the worst paint shop ever. I would rather shop at the larger retailers ( Home Depot and…read moreLowe's) before shopping here. I went into purchase some paint to touch up the walls in my home. The lady that helped me was so uneducated with products and ultimately gave me the wrong paint. I went home and tried it to find out that it wasn't what she had promised it was. I took the paint back - thankful they have a return policy. The manager gave me the "correct" paint which happened to still be wrong. I found this out by talking to an older gentleman who was shopping who warned me to check my paint numbers because he had always received the incorrect paint from "this place". Well he was right. The paint type was wrong. I ultimately received a refund and went over to Lowe's who was able to successfully able to assist me with my needs. Needless to say, I had to sand down areas from the first wrong paint that was given to me and thankfully there was someone else there to warn me or it would have happened a second time.

This is a great place to buy everything you need to paint. Friendly kind people is its plus.read more

Trying to support this business since it's in my community but how are you "Closed for lunch"? On a…read moreSaturday at that?!? I've never heard of a retail store closing completely for lunch. Especially on the weekend. Please at least hire a part-timer, that way you can have someone to handle breaks. I'll try again another day but really wanted to support today rather than going to Lowe's/Home Depot.

Soooo glad I sought them out! Great customer service, really friendly staff. With home improvement…read moreunderway, been 4x in last week and I'm sure we'll be back a bunch more times.

We can fairly new to be in Costco customers & we love it! I love how well organized it is. We…read morepretty much find everything that we're looking for while being able to sample items, and sometimes we even purchased the items that we get to sample. The customer service has also been pretty good. & of course you can't leave without getting the pizza

Love this Costco it's clean and usually pretty good with keeping shelves stocked and filled. They…read moreare revamping certain areas like the self checkout got moved to the right side instead of the left so there's a big confusion of lines and the employee is yelling across the place to ask if you're self checking out or not. There is a plethora of nut snacks and Dubai chocolate but not many other ethnic snacks drinks or sauces you have to go to other locations for it. But overall great location and items.