Readily diagnosed issue with purchasing machine, but got everything done is reasonable time. a few…read morecommunication issues, but otherwise a satisfactory, professional experience.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

I really like this Service company... every time I have contacted them for service a reasonable…read morediscussion unfolds relative to identifying the issues with the appliance, suggestions and then if and when service is more than likely, an intelligent and reasonable discussion around the logistics of time, date etc. I highly recommend this service... Also, for those that get "creeped out" about the aura or character of a service person coming into your home, you will have absolute confidence in this man's character, elevating your trust in his capabilities and great service!

If you have an appliance that needs repair, I recommend Freedom Appliance!! They were very…read moreprofessional, timely, and affordable.

I called App Pro Appliance Care.( Ricky ). My washer machine was not working and kept failing all…read morecycle. He helped me on the phone to fix the problem without charge me anything. He is very honest and told me what to do without coming. Took picture for the model number and explained the problem with the code of error and sent it to him . I recommend him. Thank you very much Ricky. Vivian

A man by the name of ricky came out to my home and fixed my washing machine. He was very…read moreknowledgable, helpful and friendly. He was courteous and thoughtful of taking the proper precautions entering and working in my home during covid times. He wore a mask and booties and maintained a distance when speaking to me. He also cleaned up after he was finished, which i appreciated. It is a pet peeve when someone comes to fix something in your house and leaves a mess. I will definitely be using this company again

The firm and address of ASA Appliances, US Highway 41 South, Gibsonton, FL 33534 is taped to my…read morerefrigerator. I'll explain why. When the sound coming from our washing machine sounded like the machine that Kramer from the Seinfeld TV Comedy series dumped cement in, I knew it was time to start shopping. With all due respect to retailers of these products, when you add the cost of a new wash machine, delivery and installation charges you are looking at a sizable investment. I also knew that my purchase of a washboard as was used many years ago would not suffice for a daughter that runs a full cycle for a handkerchief. However since we are moving in a few months with no plans on taking the washing machine, stores that sell refurbished, open box, scratch and dent appliances seemed a viable option. I located one a short distance from my home and decided to see what was available. I checked the reviews of the many outlets and ASA Appliances with all 5 star reviews was my choice. With not much of a storefront I walked in and met owner Victoria. Her customer service convinced me I made the right choice. She walked me back into the cavernous building and pointed to a machine that fit the description I had discussed with her. The honest price that included delivery, installation and removal of my non functional washer had me satisfied and signing paperwork for delivery. The final surprise was supplied by her worker Alfredo. Within less than 30 minutes of his arrival, my washer was on his truck, the new machine installed and working and he handed me my long lost pen he found when removing the old machine. It's a pity you can't go higher than 5 stars on a review. It's worth a visit

Went in and Enrique was Fabulous helping us pick out our washer and dryer. He delivered it within…read morean hour. We selected the wrong prong for the dryer, he ran right back to the store for tools to fix it. Thank you Maureen and John

found this person to be expensive. thanks were supposed to guv Military discount. Would never…read morerecommend

Service can't get any better! My family has called on Mike AND recommended him many times. He is…read moreprompt, skilled and honest. A recent experience illustrates why he should be YOUR go-to for appliance repairs. I had removed the lower tray from my fridge to clean but could not get it back in place. A dumb mistake. Mike not only showed up to help, he refused to take a fee for the simple fix. We trust him without question and know he will always be a straight shooter in his analysis of the problem.

From the moment I met Mike, I knew I was dealing with someone who genuinely cares about his…read morecustomers. In a world where great customer service seems harder and harder to find, Mike is a breath of fresh air. He is kind, thoughtful, honest, and treats people with the respect and care they deserve. He delivered my Samsung washer, and i was so thrilled with it that i decided I wanted the matching dryer too. Without hesitation, Mike came back out the very same day to deliver it, after hours. That kind of dedication and willingness to go the extra mile is something you just don't see very often anymore. Buying appliances can be stressful, but Mike made the entire experience easy and enjoyable. He didn't just deliver appliances-he delivered peace of mind and reminded me that there are still genuinely good people in this world. If you are looking for quality appliances and someone you can truly trust, I wholeheartedly recommend Mike's Quality Appliances. Thank you, Mike, for your outstanding service and for being the kind of person who makes a difference. I wish every business treated people the way you do! Thank you so much again Mike! Sharon S.

Some of the best customer service I've ever received from any business. Mike and his wife truly…read morecare about their customers and go above and beyond to make sure you're satisfied. They're always there to answer any questions and make the whole experience easy. I will never purchase appliances anywhere else, and I'll gladly recommend them to anyone who asks where they should go.

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more

Customer service service was perfect. I even had the same man sell me a refrigerator after buying…read moreall my appliances from them a little over 10 years ago he remembered me and I remembered him.

This review is for the Brandon Store In June 2025 my 8 year…read moreold GE French Door fridge crapped out bad condenser. Lost some frozen and fresh food due to the issue. While I love using Abt Electronics out of Chicago - due to the rush circumstances I had to rush the order and decided on F Tate (insert any F word you want)... Within a few days I received the replacement I ordered and within the day, it stopped working! More food gone bad! Called Ken Gough and emailed... Ken indicated he had no ability to provide a prompt a quick turnaround for a replacement. A new order was placed...That fridge did not last even 8 hours and it was not cooling! Yes - more food was spoiled and tossed out. 3rd try... I finally got a GE Fridge that worked! I have had conversations with Ken, by phone as well email. He is ineffective at any level of customer empathy, or responding in a Service minded manner! Takes an order acts rushed most of the time... he is selling only to help Ken Gough make a buck! I have asked for some consideration due to their reseller relationship with GE - that I would be provided any form of remuneration for the amount of food loss and time invested in a final resolution. NOTHING offered! This is the last time I will buy anything from F Tate Appliance... and I will be proactive to insert bad reviews to folks I know as well on the Nextdoor app for my community and Facebook too!

DONT BUY here!! For $100-$200 more you can get brand new items WITHOUT dents or scratches from…read moreHome Depot!!!! Oh and please don't change your mind about your purchase they will charge $300 per item! Even if it's not been 24 hours and has NOT been delivered!!! This place is a scam!!

Take a picture of the appliance you are purchasing along with the serial number. Make sure you have…read morethe exact one you want. Otherwise, Anthony will sell you a piece of crap that you did not order. The display pieces are just that, display. SCAM! And they do not deliver where you want your item to be put. Yes, it's scratched and dented, but the piece you wanted was not beaten up. When someone does not look you in the eye, deceit is abound. Womanizer business! They screwed my friend too! I wish I knew! I felt it was dishonest and it is! Awful! Just awful!

Horrible service! We took our mower here under warranty…read morewith Greenworks. They don pick up the phone and when they do "the person that handles that" is never availabl. Left several messages and never get a call back. They have had my mower for over a month and have not yet reported to the warranty at Greenworks. My husband went personally tonpick it up (the damaged one) and they refused to return it. Save yourself a headache and do not do business with them.

Not a good sign when you pull up to the "business" and it's an old beat up shed…read more I had an issue with ryobi products and BTW ryobi is as bad as these guys. Ryobi customer service apparently has different division for lawn batteries as well as lawn equipment. Funny both departments claim the other was the issue. one side said problem was the saw the other side said battery. No worry's they give ryobi "certified" repair shops near me. After calling 3 on their list (2 said they stopped repairing ryobi) i wonder why?! I get Allen's repair on my third try. I should have turned away when I drove up and seen the busted up old shed and the front door that doesn't close. I go in and theres old busted up yard tools laying all over the place. On a side note... have you ever known a guy who said he fixed his own toaster and put on a new blade on a neighbors lawn mower and says he thinks he could open his own repair shop? Well not far from the truth here. But you think to yourself, why would ryobi certify this mess unless they knew better?! So you think you can trust them. I bring in a chainsaw and batteries to be looked at bec both still under warranty as ryobi told me to do. The guy asks a few questions and I let him know I also had a ryobi lawn mower acting up but I took it to Home Depot a day earlier. He begins to make fun of me on how long Home Depot sits on their repairs and how silly I was taking my repair to them! Foreshadowing.... He then asks what I want with the batteries. I told him I was told by ryobi to bring them in where they will be tested by professionals and and recharged so that they will be good as new. So he says, " I'll have her look at it." And I thought to myself,"oh, ryobi must send in an expert and take them to some high tech lab where the batteries will be made new. Also, because two other shops closer no longer do ryobi, this is a 50 minute trek up a highway from me. Not around the corner. Almost 2 hours there and back. Well a month goes and I call to see what's going on. A lady tells me that even though it's under warranty, there's $80 worth of repairs need to be done on it for wear and tear items. I say go ahead and fix it. And I then ask about the batteries. She said she knew nothing about batteries, I tell her what ryobi told me and she's acting clueless how she's supposed to handle batteries but she will look at them. Two months and a week later, Home Depot is finished with my mower but I have no batteries. I call Allen's electric snd ask about my batteries. Lady asks me what I wanted to do with them again. I said I was told you guys would check them and charge them up. She has no idea what I'm talking about. I told her I'm coming to get my batteries. I ask about my chainsaw and she was confused what it was and then said oh yeah waiting on parts. I make the almost 2 hour trek there and back. When I pick up my batteries I notice my chainsaw which is still put together. I make a note in my mind that it's funny that he put the chainsaw back together after already "opening" it to see what needed repair. Another month goes by (3 months and a week from dropping it off) and I call about my chainsaw. The lady is confused again about what I had and what was going on and again says oh we are waiting on parts. I said forget it, I'll pick it up. She said no problem. Had she really ordered parts I know there would have been more push back about getting the saw but that told me they never ordered parts and I basically made 3 two hour trips to this awful place for nothing. And I lost 3 months not able to use my chainsaw which I needed to chop up downed trees from the hurricane. I ended up having to buy a second chainsaw so I'm not just out travel time but money now bec of these clowns. It gets worse. I take the chainsaw to Home Depot to get repair. The guy at Home Depot decides to open it to look in it. As he opens the chain adjust compartment, dirt falls out all over the place. The guy at Home Depot told me this chainsaw has never been opened since I last used it and the guy at Allen's lied about looking at it and what parts I needed. So warning this guy will lie about what's broke to make money off the ignorant by claiming things need replacing that he never looks at. Ryobi should be sued big time as well as this junk yard toaster fixer wannabe.