Terrible terrible terrible Paid over $600 for them to change 12 landscape light bulbs Stay away Definitely not worth it Overpriced and they could care less read more

They came to do a gas heater tune-up and found a problem that would cost me $1,700 to repair. I got a second estimate from another company and they charged me $75! Beware!!!!!!! read more

We asked them to come out for a plumbing emergency, they said $180 just to come out so I told them no thanks and just went out and bought tools try to fix it. I ended up not being able to so I asked Lowry to schedule an appointment for the next day. They said this would still be considered an emergency and I'd be charged. Called a friend's father who did it for $95. We also used Lowry for electric. The problem ended up being our front lawn light shorted the circuit and just needed to have the outlet reset. We also asked him to replace an outlet while he was here. $377, pretty expensive. read more

My daughter need an 220 outlet in her home in South Philly. The location of the outlet was right near the electrical panel. No walls or other interference to run the outlet. Their quote was $3000! They claimed they needed a sub-panel. We immediately got another electrician for a second opinion. The job is done and costs only $850. No sub-panel required. I believe this company was taking advantage of a young homeowner. I will never use them again. I also had to pay $50 for a service call. Total rip off. read more

Salesperson sold us an air conditioner that could not be installed. Investigation proved that this is his modus operandi, that at least 20% of his jobs fail but he's such a good schmoozer that his boss doesn't care. Disgusted. read more

I am writing regarding an excellent service call for plumbing with my kitchen sink. Angel went above and beyond by his expertise and trouble shooting skills. My kitchen was redesigned which slowly caused a progressive odor problem for 4 years. He was very patient gave us options without damaging any of my cabinetry or walls. I was so relieved to have this new drainage system and immediate solution to this problem. We will use Lowry in the future as our dedicated plumber. read more

Did a good job but completely raped me on pricing. Got a quote done after they did work because my bill seemed very high. Talked to 2 of there competitors and they said my bill shouldn't have bin more than $600 max. Was charged $1200 after a $400 military discount. Not to mention they didnt give me a price amount for any of the work, just what they wanted as payment. If it wasnt a time sensitive issue I never would have went with them and will never again. I'll just go without electric before I higher them again. read more

Buyer beware - unsavory sales tactics and substantially overpriced proposal. Called to replace sewage ejector pump servicing our basement bathroom. Lowry web advertisement for $49 service call initially became a $376 charge, then reduced to $351 for diagnostic report confirming burned out existing pump motor. Lowry offer made to replace and install new 1/2 hp pump for cost of $3,450 along with 2 year parts and labor warranty. Alarmed by total cost, we did some research and found comparable pumps cost $400-$600. Add several hours of labor, total cost should be far less than what was quoted. Found another plumber who installed new 3/4 hp sewage ejector pump which included 3 year warranty for total cost of $800. Lowry price was more than 4 times what we ultimately paid!! read more

Rip off! Huge rip off! Run. Run away from them. I regret letting them in my home. $1500 to change out approximately 20 outlets and switches. read more

I would not recommend Lowry. Their techs are very courteous and they did take the time to do the job. But they made a whole in my wall that they did not repair. I paid extra for HDMI lines that they were supposed to buy. Also they disconnected my phone line. While Lowry sent someone back to fix the phone line they were unable to do so (I called Comcast but that is another horror story). So considering everything involved I cannot honestly say that I would recommend this company. read more

I called Lowry to have them install a range hood over my stove. They told me they do that work and everything I researched on the internet said to get an HVAC guy to do it. The morning of the appointment, the technician called and said they did not do that type of work. I guess when the receptionist, who had no background in HVAC makes the decision, you suffer the lack of expertise she has in making the decision for an appointment. read more

They lock you into a $50 charge for a quote because they're gonna quote you an absurd rate for their service. Save yourself the time and money and look elsewhere. These people will leave you feeling scammed. read more

I have used Lowry for other jobs and they have done very well. Before this experience, I would have given them 4 stars. That is no longer the case. In a nutshell, they damaged my home and personal property. Broke some pipes that needed to be completely redone. They did not bring their own equipment to do the job, and in the process damaging that. This lead to a huge cleanup on my end. The receptionionist who I spoke to was great and took notes. However after speaking with the manager, with whom I was told this would all be relayed too, he only received two text messages from a head plumber. According to our conversation, this information was just learned. Now after many calls, everything should be restored. They were great before this. If a technician comes to your home look for signs.(With any company.) Is all the equipment on the truck? Are they wearing the covers on their shoes. Do they seem to be in a hurry? This is a large company. But I would hesitate before using them again. read more

Not only did they never come out, they never even called to reschedule another fake appointment window where they may or may not show up. I have found another HVAC person who was able to come out the same day. How does a business expect to make money if they won't even show up for customers? What a messed up business model. read more

Wanted to install a simple outdoor H2O spigot. We have new Pex plumbing, an unfinished basement and the spigot would be located right next to the Pex manifold. The quote was $936.88!!!!!! We are talking about drilling a hole and running 20 feet of pex line. Totally offensive I will do the work myself and never call this place again for anything. I guess they need to pay for their fancy vans and trucks. Update 3/24/12: Pendel Plumbing in Worcester did the same job for 200 bucks. read more

So this review covers Lowry Services in Delaware County. Make sure to read all the reviews on here because Lowry extends from Philadelphia all the way to Allentown and out as far as Lancaster. I had a problem with an outlet on the wall where my TV/Cable Box was located. Knowing nothing about electricity or electricians, I just wanted to find someone close by that could do a good job. When I called on a Sunday night, I expected to leave a message, but a friendly, polite operator answered my call. She took my information, and arranged a call for Monday Morning. First thing Monday morning, received a call from the service center in Delco, and by 9:00am, we greeted our electrician Ed and his trainee. I was impressed because Ed first greeted and was very friendly with my dog. He and his assistant introduced themselves, and that friendliness was appreciated. Ed and his trainee took a look at my issue and were able to determine that the problem was with a bad light switch (which shared the same wall with the outlet and was causing an issue). After replacing the switch, the issue was gone. Now I was expecting the job to be between $300-500 (as I was told it may be an issue with my junction box by friends with experience). But the price of $150 was happily accepted! Now, if you're handy and know what you're doing, this may be an overcharge. But for someone with no experience in electrical issues, it's nice to know that Lowry's technician did a great job with minimal impact. My wife and I don't mind paying for good service, so now we know if there's an issue in the future, we can follow up with Lowry going forward. read more

I'll start this review by saying that they are very friendly and quick to help and start/complete the job. They even have everything they need in their vehicles to start the job if that is something you would want (the person answering the call and the tech will reassure you of this). So why one star? Price. It's insultingly high compared to all their competitors. (I was running electric to my detached garage). After walking around my garage and basement, and discussing what would be needed, the estimator gave me a verbal quote of around $3500-4000. That's a little higher than I expected from researching other's out-of-pocket but it is possible that my property setup may be different than others (beats me but maybe). So then the estimator asked to "setup" in my house while he prepared the quote. Weird but fine. He sat in my dining room for about 20 minutes until he was done. $7,800 was the final!!!! So where did that number come from after an initial verbal of $4,000 max?! Your guess is as good as mine. He gave no explanation and no itemized estimate. Just a number. But he did offer $100 off with a coupon he could provide. He reminded me that he could start the job now as his van was ready to go. I thanked him for his time and stated I'd be in touch. I never got in touch. Instead I shopped around. I came across Haller Enterprises. The estimator took (inspection and written [from his truck, no less!]) about 15 minutes. They ended up doing everything Lowry said they would do for just $2000! I received another estimate just to compare and $2000 seems to be where everyone else is at. I met someone in passing and started to tell them of my experience with Haller Enterprises versus Lowry. Before I could finish the story they remarked, "Let me guess. They wanted somewhere near $8000 to do the same job?" SHOP AROUND!!!! read more

Should be zero stars Crappy work, outrageous price Mount 3 small lighting fixtures to boxes that already had fixtures, no wiring, no new boxes, customer supplied fixtures, 2 hours, easy, no materials, $ 600 !!! Had to have someone else fix their work too. Rip off artists, wish I'd been home read more

Called to schedule a time to have my A/C looked at, and setup a time a week out that fit my schedule. During this call I was very clear that I had a meeting at 1:00PM during which I would be unavailable to meet with the tech - so service would need to be prior to noon. Was informed that diagnostic would cost $89 (which sounded fair) Fast forward 1 week and zero follow-up or confirmation calls. NP, I touched base with the main number at 8:30 and was told that I was "next" for a tech who was completing a project. Waited around until noon and called again - was told once again I was next and the tech would arrive around 12:30, which ultimately caused me to be late to the meeting in question. A big deal, but getting the A/C fixed was a necessity so I ran with it. Tech came, hooked up linesets, and promptly informed me I was low on refrigerant, then informs me that a nitrogen pressure test is $617. $617?!?!?! Filling a tank of nitrogen (good to pressurize 20-30 systems for leak testing) costs around $20 at the local dealer, and diagnosis takes about 20 minutes. PLUS, what the hell diagnostic cost me $89 if a pressure test it not included??? Pressurizing a system for leaks is standard practice as part of "diagnosis". They went on to quote me over $1600 worth of repairs (none of which actually fixed anything) including a cost for $104 per lb of R410a (a full 20lb tank costs around $120). The equipment the tech was using was also sub-par - and the guy was on the phone asking how many lbs of refrigerant a 2.5ton system takes (HVAC 101). In summary: Prices are OUTRAGEOUS, they are not timely. their techs are not qualified, and they are an all round poor company to deal with. Their is literally not a single good thing that I look away from my experience. read more

I had Lowry come out to replace a kitchen faucet which was leaking last week. When Rob finally arrived at 5:45 pm, and was supposed to be there between 9:00 AM and 4:30 PM, he replaced my faucet with a Moen faucet which cost $56, (I looked it up), and was only here about \an hour, he charged me $771.00 for the work, gave me a 10% senior citizen's discount, my total bill was $694.00 for a faucet that only cost $56.00. This is a total scam, I live alone, my husband died 12 years ago from cancer, so I believe he took advantage of me, as I had no one else to speak up for me, and no one else to do the job! I am reporting them to the Better Business Bureau, and will never hire them again, or recommend them to anyone, what a rip-off! I also called and said I had a $50.00 coupon, but no one responded! Do not hire this company - EVER - and I will never again! Carolann Knecht, 3109 W. Emmaus Avenue, Allentown, PA, 18103, 610-791-2793. I called again today, and said I would report them to the Better Business Bureau and my lawyer! Manager, Jerry, is supposed to call me tomorrow between 8:00 AM and 12:00 Noon, or so the receptionist told me! How can they live with themselves??? read more

try first time at lowery, this is scam company come to house change fuse charge $200 . never call them again.

Their prices were 3 times what I've paid other electricians. If you have a problem to be "diagnosed" prepare to be taken to the cleaners. Lowry is more of of a slick marketing company than anything else. Read the other reviews and find someone else. read more

Called for an emergency...two hours later and still waiting for a call....its funny to me when a company say 24 hour emergency service but doesn't have enough staff to cover calls. They also charge $148 just to come out and it's not waived if they do the work. BTW, the emergency I called about and am still waiting on? That work has been completed by another local plumber for much less. read more

I had a plumbing service conducted by plumbers from Lowry Service for installing a garbage disposal and a shower head. The plumber gave a quote of $ 78.0 of service charge at the start of service and I agreed. However, at the time he completed the service, the plumber wrote me a bill of $ 780.0 which was extremely disproportionate from the small amount of service he completed. This plumber looked rather intimidate to me and I wrote him a check he asked for and planned to dispute the charge for the service. My warning to future customers thinking of using the service from this provider to be aware of the bait and switch played by the technicians from this provide in giving quote and in writing the bill. Please take a photo on the agreed quote price and make voice recording on conversations you will have with the service technician. I highly discourage anyone to use service from Lowry Services. read more

Yet another instance of great prompt plumbing service from Ken. We called around 2:30pm on a Saturday afternoon for our garbage disposer and Kenny was at the doorstep at 3:00pm. He was done and out by 3:20pm and that too in center city!!! Thanks Ryan and Ken for the great, prompt and economical service. read more

Charged for estimate; electrician upcharged the switch install to $450 , for unnecessary work. Declined the work; another electrician did it for $50. Be wary or better yet, stay away. read more

Let me start out by saying my experience with Lowry has been great! When I called for an estimate to have some outlets repaired/replaced, a light that stopped working in the basement repaired, and a frayed service entry cable and breaker box updated, I spoke to a woman on the phone who was very polite and able to get someone out right away. Keith, a field supervisor, came out the next day ( which was the best time for me ) and evaluated all my concerns and answered all my questions! He provided me with explanations of how things worked and the importance of some concerns to be addressed sooner rather later. He explained everything in detail regarding how things should work and how he would be able to fix them. He then explained everything to my wife again in detail and in a way should could also understand. My intentions were only to get a few minor things done, but the way Keith explained everything, his thoroughness, and his ability to communicate effectively convinced me to go ahead and take care of everything that needed to be done! He was even able to get us easy, affordable financing! Keith went ahead and took care of all the small jobs that same day, and because we were concerned for our safety and the larger job couldn't be done until the following day, Keith went ahead and installed a temporary wire to hold us over until then. He was back out here early with his coworker (before he was scheduled to be here) and began working right away! Mike who had come out to assist was also polite, thorough, and personable! They completed everything that afternoon and cleaned up. Again, Keith went over everything he had done and even took care of a few road blocks he came across along the way at no additional charge to us. Before he left I had asked him if he had used silicone to fill in the wall around where the cable went because I wanted to seal up a hole in the side of the house where the gas line comes in. He explained the product touse and how to to do it. After he left, he texted me and told me he took care of it! Sure enough he went and filled in that gap for me too, and patched up some exposed wood on the side of the house where the old meter was until I have a chance to fill in the stucco. He will be back next week to do a safety check over and advise us of future things to consider doing. I want to take a moment to recognize this individual Keith for his outstanding work! Lowry has proved to me they are a great company with great employees. Its workers like Keith (and Mike) who make your company as good as I believe it to be! They are very skilled and very personable individuals and you guys are lucky to have them! Dont let the 2 star review scare you away. My experience from start to finish has been exceptional! I highly recommend! read more

called them cause 2 hard wired under kitchen counter lights went out. tech came out didn't look at anything and said I have no idea what it would be and it will be 450.00 to try and diagnose the problem. the tech never checked one thing. they could have told me that over the phone. but charge 49.00 just to come out and say that. read more

Basically what everyone else said: 1. Big on selling other "necessary" work 2. Charge nearly double or triple most competitors 3. Workmanship is good 4. Techs are professional and on time I'm happy with the work they did but I can't shake the feeling I got duped. Maybe if they didn't overcharge on the original work they came out to do I wouldn't feel like I got conned on the other stuff. read more

TOTAL SCAM - They up-sell EVERYTHING and charge 50% to 100% higher than anyone else. They also completely lie about what you need and sell you what you don't need. Twice they came and only my wife was here and the price was even higher - total trying to rip off a woman so you can imagine what they try to do to old people as well! STAY AWAY - FAR AWAY - There are so many reputable HVAC, plumbing and electrical contractors around so you don't need to deal with these rip off artists! read more

Rip off company. Don't be fooled by the $49 fee. They came out and gave me a price of $569 for a job that takes an hour. When I asked why so high the supervisor said we have overhead. Not from me you don't. It took them 3 days to come out when they say "same day service". Called a local guy and he charged me $108 took him 55 minutes. Lowry is nothing but a rip off. Small jobs high price then take your $49 when you say no. Stay away from this company at ALL cost. read more

In May 2015 Lowry installed a universal condenser fan motor on a 4 yr old Carrier 2 ton AC compressor. Cost was $ 1179 Fan was improperly installed and was reversing itself in mid cycle.Realized too late that a competitor with orange trucks quoted $955 for manufacturers replacement. Lowry 's tech Mike S was unprofessional as he dissed this competitor throughout the install . Being unhappy with the Carrier builders model furnace And compressor we decided to install new Lennox ac/ furnace. The guys in the orange trucks did an efficient install and cleanup and the price was very good plus the fact they basically erased the loss on Lowry fan install which was shoddy as far as techs knowledge of ac?? By the way the tech ,Mike, worked for the competitor and was basically sent packing due to customer complaints! read more

Nick Seitz took my fan without my permission. Messed up my three way light system in my home. He left my dining area where he was working a mess. he blamed the switch defect on faulty wiring in my home and accused me of having another electrician in my home which is why the three way doesn't work. He or Ed broke my ceiling fan on my sun porch when they took it down to connect a new wire to install my Ring door bell. I had an additional motion sensor light installed on my 2nd floor roof. I am suppose to be able to turn it on manually. The on and off switch doesn't work. I'm mostly upset because Nick took my ceiling fan without my permission. It was a vintage Fan that was purchased for me by my late husband. I asked the company to have him return it and it has not been returned yet. This issue has been going on since about November 24, 2020. If no one is going to respond to me the least they can do is return my property. No matter how you look at the situation the most disturbing issue is the theft of my fan. Nick said, to remedy the mess he made it will cost me over $900 dollars. I have Nick on my arlo camera's admitting that he basically had no idea what the problem is. At first he said the problem was the three way switch. Then he backtracked and said I need to have my whole upstairs system rewired because it's something wrong with my wiring. No the problem is he disconnected my three way light and connected it to the Ring Door device which is what I asked him not to do. I requested he run a separate line for my ring device and he insisted that his way was more efficient. Now I waiting for his General Manager to return my call to give me a remedy for what has happened. I will keep you informed of the progress. read more

Stay away! These guys ripped me off. They charged $1300.00 for a repair where parts were 100% covered by Carrier's manufacturers warranty. First they told me Carrier's warranty wouldn't cover the parts. Therefore they quoted me $1300.00 to fix furnace and turn my heat back on. I called Carrier and they confirmed that parts were 100% covered by manufacturers warranty. Tech then dropped price to $800.00 for 90 minute repair. In other words, they charged over $500.00 per hour for the repair! Services manager stated that they won't provide billing break down. I filed with attorney generals office and Better Business Bureau and the smug service manager replied with a bunch of lies and actually request that I pay an extra 300.00 and they will cover future repair under Lowrys service contract. Unfortunately lowrys service warranty is the same as the free warranty offered by the manufacturer. I ended up calling a local small business and they laughed and told me I got ripped off! You are hereby warned! Stay away! read more

Most over priced electrical. 169dollar for 15 minute 1 outlet placement. Very disappointed that people are mislead with pricing.

Horrible communication between dispatch, tech, and consumer. Plumbing manager Jerry was one of the rudest managers I have ever spoken with. Shocked that people like him are in a management position. Would not recommend this company to anyone. Consumers be aware of this company. Overpriced, not willing to compensate for low quality work, and terrible customer service. Never had an experience so poorly with a business before. read more

Needed a leaking garbage disposal replaced. Offered two choices: $700 if they supplied unit, $500 if I supplied unit! I bought unit at HD for $87 and replaced myself in half hour! Really!!! read more

Be warned & be careful, they offer a $49 visit charge, Refunded, if service is done, but; I had them out, because We did not have power in 2 of our rooms. I was at work, because they came earlier than agreed upon time, so I had to make sure someone was home (My son.) I spoke, over the phone with the tech & explained what the issue was, He than stated that the service would cost between $350 & $650 I said that I would not pay, anything over $350. (That was a mistake, on my part.) I should have told him to leave! To be fair, if the tech had to stay for a long period of time, I would expect a charge of $200 to $300. So, 30 minutes after the tech arrived, I got a call that an outlet needed to be replaced ( I have replaced outlets, before, they cost $15 to $20.) The tech said that the charge would be $350. I paid it, but felt totally Cheated and taken advantage of. He spent, 45 minutes At our house, replaced 1 outlet and charged $350 We called to talk with a manager, but never got a return call. We will not use Lowry, We will tell many, not to use Lowry. read more

Too expensive bad customer service will not recommend to anyone,once they finish the job,and something goes wrong they string you along and they do not take care of your problem read more

I had work done by them quite a while ago, but feel compelled to write this review. I felt completely scammed by them. I needed some work done the day before I was leaving for a trip and felt uneasy leaving before I had the electrical work done. Granted it was a last minute call and they were very good about sending someone over promptly, A+ for swift response. Please just beware of their pricing tactics. I read other reviews where people gave them five stars, so not everyone was dissatisfied. However, if you happen to get a technician that uses their dubious pricing tactics, just be careful. read more