After I spent 180 for flush they wouldn't honor any type of warranty when same problem occurred less than 2 weeks later. When I called back they wanted another 220 to check it out with camera this time and the guy had a horrible attitude, he didn't seem to grasp the concept of customer service. Maybe he was unhappy he had to cook the turkey or something this year... who knows. Anyway I took my business to Roto and was very satisfied. read more

Good service, they responded on a Saturday in about an hour to hour and a half after first contact. Were able to diagnose a problem quickly, were reasonable on price, and did good work. I had the main water line leading into my house crack at the valve. They installed new Ball valve and PVC pipe. read more

Loyalty Plumbing - Original problem - before repair. Gate valve was broken inside the valve. - Plumbing Near Me - Tomball, Texas

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We had a stopped up kitchen sink on Easter Sunday. I called them and the gave me a time of 12pm - 4pm. They came out at 11:45am. I was very pleased with there response. Will call them in the future. read more

I was lead to Loyalty Plumbing by my home warranty company. Boy, was I ever lucky with these guys. In an emergency, the owner and his staff came out very fast, uncovered the issue immediately and fixed it. All guys were very friendly and easy to work with. You're in good hands! read more

Unfortunately I had a bad experience with this plumbing company. They came out to fix my hot water heaters and said they replaced 2 thermocouplers and charged me $170. The hot water heaters worked for a day and then stopped working again. I called another plumber to come out and after looking at the hot water heaters, he told me that the thermocouples had not been replaced and that I needed new water heaters. I called Loyalty Plumbing and let them know what happened and requested that someone come out and confirm that the thermocouples had not been replaced and if so refund my money. No one came and I have not received a refund. Very disappointed in the integrity of this company. read more

I needed two complete shower fixture replacements and they were able to get a crew out within a couple of days to get it done. Justo was the nicest guy and very hard working! He made sure the job was done right! You need a plumber? Give these guys a call! read more

I called around to get estimates for a slow draining kitchen sink. Aldo was prompt at responding and spent time discussing the situation over the phone before quoting me a good price for snake service. Originally scheduled two days out ended up being serviced the same day which was very helpful to us. It wasn't an emergency but a nuisance all the same. Oscar was the plumber who arrived. He did the job quickly and at the same price quoted. Their prices were very reasonable. Also, they offered to include the cost of any snake/camera work into the job if it ended up being a larger job of digging up and replacing a pipe. I felt that was very professional and extremely helpful in securing us as a regular customer in the future. Hopefully it will be a long time before we need a plumber again. But if we do Loyalty Plumbing will be our go-to plumber! read more

I recently had Loyalty Plumbing replace my garbage disposal in my sink. Bryan, Antonio, and Khan were all professional, quickly removed and replaced the unit in a timely manner, and even gave me maintenance tips. In and out within 20 minutes, certainly appreciated the work and service they provided. read more

These guys charge outrageous prices. They quoted me $10,000 to run a new gas line to my pool heater. Got it done for $1,800. I wouldn't waste your time even getting a quote from them. read more

I relied upon Loyalty Plumbing to fix my leaking garbage disposal. They were very responsive and were able to come out within 2 days. I highly recommend their service. read more

I had them installed a tankless water heater in my house that I just bought. They had to remove a 50 gallon water heater in the attic on a two story house. The water heater was too small for a house. They took great care not to damage the wood floor. They made sure that everything was done correctly and cleaned everything up. Their crew was very professional. I would recommend them to friends and family read more

If you need someone to work on Any plumbing mishaps you may have in your home, toilet, shower, replace faucets, replace hot water tank, these are the guys to call! I've used them for ALL of the above mentioned problems and was never disappointed. They're on top of it! They're very professional! Courteous, respectful, on time and they get things done in a timely manner. The repairs or replacements have Always been within my budget. I wouldn't use anyone else! read more

The guys that came out were thorough, fast, and were able to explain to me exactly what was going on. I appreciate their time explaining to me exact problem and what they did to fix it. My warranty company actually sent them out so I hadn't heard of them prior but will definitely continue to use them. read more

Aldo and his team at Loyalty Plumbing are awesome! They found and repaired the source of the sewer smell that was getting into our house. They also replaced 2 of our toilets, replaced the faucet in one of our bathrooms and snaked a few drains. We're really happy with their work, and their prices are surprisingly good. Plumbers we have dealt with in the past have charged way too much for a very small amount of work. Not Loyalty Plumbing though! They did a lot of work for us, and we felt like the prices were very fair. I highly recommend Aldo and his team! We will absolutely be using them again whenever we need plumbing work done. Thank you, Aldo! read more

I would NEVER recommend this company for any type of plumbing repair. We called them to repair broken hose bib and pipe leading to it on Feb. 13 ( the day before the storm) We paid them far above the avg. cost for this type of repair but knew the storm was coming and needed it fixed. The same pipe they replaced bursted on Tues. We had no water and waited 5 days for them to come see the bursted pipe. They would NOT take responsibility for their work and wanted another $500 to fix the same 6" pipe. We had another plumber come fix for considerably less and gave us a guarantee of their work. They are only out to gouge the homeowners!!! Beware!! read more

The guys at Loyalty recently replaced my shower hardware, after a broken lever-style drain plug mechanism failed. Gave me good advice on options, answered my (many) questions, and did great work. Could've swept up after themselves, but a minor nit. read more

We recently bought a rental home in Conroe. Unbeknownst to us, both water heaters needed replacing and thankfully we bought a home warranty which helped tremendously. Loyalty plumbing came out ASAP to check the water heaters and replaced the first one the next day. The second one still needed to be ok'd by home insurance and they sent a different company to check it. This guy wanted us to build platforms with bolts in the attic . It was an added expense that didn't need to happen whatsoever. We recalled Loyalty and they brought the second water heater the next day no problem. Our renters were happy and we are happy. They are super quick ! read more

I've had 2 emergencies and they have gotten to me real fast that day! They are very friendly and very reasonably priced! I highly suggest this company! read more

I contacted Loyalty Plumbing to replace garbage disposal. Their fee was very competitive. They were able to accomplish task same day and customer service was outstanding from start to finish. read more

Called Loyalty plumbing after seeing they have a 4.5 star rating on Yelp. They said it will be $75 for the service call. I had a leak in the garage from the Pex pipe connecting to the top of the manifold. The leak is on the connector, therefore the 1" threaded Pex connector to the manifold had to be replaced. When Antonio and Bradley came out they spent 10 to 15 minutes, didn't fixed anything (did not have the part) and charged $125. The video on their website has the owner saying they're honest people and they don't overcharge. The next working day, I got a call from Oscar Gonzalez with the estimate for a new 1" threaded connector. $650. He said I won't get a better price. They will replace both connectors (hot and cold) for $650. I asked how much for the one that's broken, he said $625. I priced the connector online for $12. The installation will be screwing on the connector to the manifold and then crimping the existing Pex pipe to the connector. Over $600 labor for a 5 minute job. I got other quotes for $350 and $300. Stay away from these criminals. Not good people. read more

I called because my sink was draining very slowly. They came out and snaked my drain. I thought everything was ok but my sink still drained really slow. It took me several days to find the phone number again. They sent the same 2 guys back and these guys told me that I would have to give them $275. More to snake it again. They stood around and told me there was nothing else they could do as they DO NOT WARRANTY THEIR WORK. They did not ask for a service or trip fee. They were glad to stand there and tell me how people like to scam plumbers by putting grease down the sink and make them come back. I'm 71 years old and did not appreciate being called a scammer. They were in no hurry to leave as they seem to enjoy telling me all the things I could have done to my sink. I had to ask them to leave. I would think twice before calling a plumber that admittedly does not warranty his work read more

They weren't able to fix the problem with my irrigation but didn't charge for the visit and recommended someone else to call.

Amazing service, great people and very professional! Will never call anyone else to take care of any plumbing at home or business. Thank you Aldo and José!! read more

Oscar and Aldo did quick and precise work. I needed some work ASAP and they didn't disappoint!

Talk about a crew that gets things done!! Absolutely not the first time iv used them and they've been great every single time! Aldo/Oscar, thank you so much and keep up the great work!!! Very highly recommended!! read more

Excellent and professional. They addressed all of my concerns (and I had a lot of concerns). Thanks to your entire team. You are appreciated more than you know. read more

Excellent service! Honest and dependable! They have performed superior surface to me personally and as a realtor, a company I recommend to all my clients! read more

when i called, they came in the same day to fix our sink and were super quick and efficient!! the workers were super nice and i totally recommend them!! read more

Call this company. I like to fix things myself, but encountered a plumbing issue I couldn't tackle. In desperation and under time constraints, I called Loyalty Plumbing early Good Friday. The gentleman I spoke with was knowledgeable and pleasant. We connected over a shared appreciation of our mutual professions. He had a team at our house in less than 30 minutes. The guys were professional and speedy. Wonderful attention to detail and courteous. They saw other issues that need to be addressed, but didn't push the up-sell. They wore protective bootie over their shoes and cleaned up a mess they didn't make! This company is the real deal. I feel they want to serve the community. Most definitely will recommend and call again. read more

Awesome company with excellent customer service! We've used Loyalty for repiping, re-routing water lines and other troubleshooting plumbing. They are flexible with tenants schedules. Aldo and team are always responsive. Now my go-to plumbing company. read more

Horrible Customer service. I paid this company to check my water heater. When I called their office(I wasn't home when their technician showed up) to ask questions about the reason why they said it needed to be replaced, the owner was extremely rude to the point that he hung up on me. I called back and asked him why he was being so rude, I explained that if he answered my questions satisfactorily I would pay him to replace the water heater. He then proceeded to tell me that he did not have the time to talk to me and he did not need my business and hung up on me again. Go figure! Will never call them again. read more

They came out to fix my clogged sink and leaking toilet the same day! Excellent service.

Excellent customer service: Aldo answered my phone call on Mother's Day while he was at the park with his kids. Soon after he came over with his kids in tow and checked the source of the busted waterline in our kitchen foundation which had caused flooding of our kitchen. He gave me options for repair and a report for my insurance claim without hesitation. Very professional, friendly, and knowledgeable. HIGHLY RECOMMENDED read more

Should've called Loyalty first!!! Called them after being stood up for two days by two different company's with no hot water. They sent a crew literally five minutes after I told what the problem was. The two gentlemen came right out tried to fix the problem I ended up having to replace the water heater (lasted 14 years no complaints about that) they worked diligently, neatly, stayed late didn't rush me, blow me off, or up sale the job. Sohail and Dracy work very well in sync together and communication between the two was great! I will not hesitate to keep this company on speed dial for any and everything. Thanks Loyalty you now have a loyal customer!!!! read more

I was looking at my water heater and noticed it had rusty water and was rumbling. With it being old I was thinking it's about to time to replace it. I called several plumbers and all plumbers were asking outrageous prices just to show up. I kept looking and stumbled upon Loyalty. It's unfortunate they don't have many yelp reviews because I feel I've stumbled upon a hidden gem. Not only was their fee MUCH more reasonable it was waived from the final bill. That being said, as I suspected I did need a new water heater. Oscar and his crew did a great job with the installation. The work was done in the time he said and he was able to answer any questions as well as suggestions for maintenance. I'm very pleased with the work Loyalty plumbing did at my house and will make sure to contact them with any plumbing I may need done. Thanks. read more

Aldo and his crew are a true life saver. My hot water heater went out and I had been getting the run around from previous companies all day that I have called. I contacted my home warranty company and have been trying to get someone out but because it was the weekend not only to mention but MOTHERS day weekend the gentleman came across Loyalty Plumbing I spoke with Aldo and was every professional and assure me that they will take care of the issue needless to say the crew was at my home within 15 min working I highly recommended them and they are every affordable read more

We had an unfortunate experience with Loyalty Plumbing. We have two hot water heaters and neither of their pilot lights would stay lit for more than a few seconds. We called and Aldo sent two very nice guys, Justin and Chris, to come check them. They said that the thermal couplers were faulty. We asked if they thought it was odd that both went out on the same day, at the same time, and they said "it happens". They also said that the thermal couplers were 10+ years old and needed to be changed anyway. We said how could that be possible because the house was built 5 years ago? And they said "builders do that". Once the two new thermal couplers were installed they said "actually, it wasn't the thermal couplers - you don't have any gas coming through the line and so you'll need to call Centerpoint Energy - it must be a problem with them but we'll only charge you for the $125 service fee". Once they returned inside with the debit card machine they said Aldo told them they must charge us $250. Centerpoint Energy came out and confirmed that gunk in the regulator was causing low gas flow. Once the regulator was changed both pilot lights stayed lit. One would think that the plumber could check the gas flow first before changing perfectly good thermal couplers and charging $250. We called Aldo to talk about this and he was less than understanding ... he said "I will do you a favor and refund you $25 dollars". This refund has not been given - but more disheartening than that - we feel we've been unfairly treated by Aldo and Loyalty Plumbing. We recommend you call a different plumber. read more

They came to my house to repair a Rheem tank less water heater. They indicated it was the motherboard. They said Rheem would not send out a replacement board. They would only send a replacement heater. They left and called back later. They indicated Rheem would not do anything until the heater was flushed out before confirming the source of the problem. Loyalty offered to flush the unit for $275. I declined and contacted Rheem directly. Rheem denied requiring the flushing and said if a motherboard was needed they would send the board and not have the unit replaced. They worked with me and in ten minutes determined the problem was an igniter. THEY SENT ME THE PART OVERNIGHT EXPRESS AT NO CHARGE. It took me 5 minutes to install the igniter and the unit is working fine. read more

Found these guys by accident at New years when I couldn't get anyone to come fix an urgent plumbing issue. They came that day, fixed the problem quickly without inflating the price because of the time of year and I won't use anyone else now - don't need to because they always come same day or next day whenever I call. They are always efficient and very pleasant and always return my calls promptly. read more

Prompt, efficient, and reliable. Oscar came yesterday, on Saturday, to fix a stoppage in both master bathroom sinks. Knew exactly what the problem was and fixed immediately. They took care not to mess up anything and they were respectful and professional. Will definitely use them again! read more