professional shows up on schedule…read more complete s commitment sends report with pictures grateful

Informative and addressed all concerns. Great service with a smile. Kinda a perfectionist - which…read moreis great. Love the weekly updates on your pool and service quality.

Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

Hired Drew for our pool service over a year ago, and the service is fantastic and pool always looks…read moregreat. Thanks Drew!

Reviews are all 5 for Drew for his business. SO happy I found his startup on Yelp! It is the…read moremost reliable and I don't use any other. More later.

We started looking for another pool company because the one we were using was not getting the job…read moredone. The pool was continually dirty in spite of their weekly visits. We gave Stephen at Pinellas Pool Ninja a call, and he got back to us right away, scheduling an appointment the following day. We were amazed at the difference just one visit made. The pool looked clean and clear for the first time in months! And I have found this to be consistent every week that they're here! I highly recommend Pinellas Pool Ninjas for their quality work, friendly service and very reasonable prices!! You won't regret calling on them!!

From the owner: Family owned and operated with over 10 years pool cleaning experience. We’re not your average pool…read moreservice — we’re the stealthy protectors of clean, clear, and healthy water right here in Pinellas County. Our mission is simple: give you more time to enjoy your backyard paradise while we handle the hard work behind the scenes.

Larry and Stephanie are so reliable and helpful. Our pool looks and is fabulous all year long!read more

Have been using this company for over a year. Service was good up to the last month. This last…read moremonth our pool developed a green algae growth on walls floor and steps. Larry the owner was contacted. He angrily accused us of shutting off pool pump and adding too much water. He also said we could swim in it with the green algae. He never can out to look. We gave his pool tech 2 more visits hoping he would correct the problem but it didn't happen. So we had to fire them. When new service can out they fixed the problem but also stated pool filter must not have been back washed the whole time as it was like mud when they did it. I would not recommend them to anyone because if you have a problem with their service it must be you!

Received several responses. Set up a time to come out and never showed up. Sent response to find…read moreout if he was coming and no response. Guess he doesn't need the buisness! Why even respond?

James of Hoffa's was very response to my project inquiry and delivered on time. Prior to contacting…read moreHoffa's, I had one company tell me my job was too small for them. Another company never provided the estimate despite coming out to my home. James showed up on time and replaced the motor with our pool filter, cleaned the pool, and deck. He had our pool running like new in the time he said he would. The entire service was half of what another company quoted me. I highly recommend Hoffa's Pools & Honeydoos for your next project.