came to get grey coverage and didn't get what I paid for. 146.00 for nothing! Was extremely long…read moreand very disappointing at the service I received.

My son had his haircut by Erica. She did a great job cleaning up my son's hair. He loves the way it…read morelooks. Erica was friendly and the price for a child's cut was very reasonable.

Booked for 3 spots (gel pedi and mani's). We asked to switch to dip mani's and was rudely declined…read moreand said that wasn't what was requested. One of us wasn't even offered any additional add ons during the pedi. Took forever and they all look horrible. $83 bucks for this?! Super rude/cold atmosphere.

just got my nails done yesterday and they already chipped. I got gel. also the nail tech broke two…read moreof my nails....

Love going to Salon U! They offer something to drink as soon…read moreas you walk in. Lindsay is so professional and personal. I never have to worry she won't be able to nail the hair color I am seeking. (I mean besides the obvious of going from dark to light in one day). She took me from drab brunette and washed out red to a vibrant chocolate brown . Now we're are working towards blonde Looking for someone on time, who listens and a great location? Make sure to book with Lindsay. It is an open floor plan concept so it can get a little loud

The girl I saw did not listen to me at all. I came to get my roots done and she talked me out of it…read moreand colored my hair to match my roots, even though I told her I absolutely didn't want my hair darker . In one week the tint she put on my hair washed out and I was left with dark roots again. I would like my money back. I will not go back to the salon again.

Two of us splurged and got the Luxury Bubble Spa pedicures with paraffin wax. Was over an hour and…read moreincluded hot stones, massages, hot towels, the works! My daughter and I loved it. Another one of us got the signature spa pedicure and also enjoyed it very much. The massage chairs are great. Every worker was so nice and friendly. I do wish we had chosen colors from The book they suggested instead of picking off the wall. But next time! I loved they had no TV playing.

New to the area and tried it out for the first time. Recently they got a new Owner she is so sweet…read moreand so kind. Everyone was so nice and did my nails just how i wanted!

I had a very unfortunate interaction with the owner. I had a less than satisfactory experience with…read moreone of the massage therapists, it was a very strange massage and was unlike anything I had previously experienced there. First the essential oils placed under my face gave me quite a migraine. I have a herniated disc in my neck which I acknowledge that sometimes that could be an issue but for me this has never been a problem during massages. For some reason she placed several, and I mean several, hot towels on my neck which was immediately pretty painful as this was heavy to be placed with heat on a herniated disc, no matter how healed. Then she quite literally covered me in lotion, like a ridiculous amount where I couldn't even get dressed, barely touched me and ran out of the room, almost before I could even ask her for a towel (I was literally drenched in lotion) and before the session was supposed to be over. So I was left in more pain plus a migraine with a shortened session and covered in lotion, and I did notice that she didn't greet me afterwards to offer me water and make sure I'm doing good like they usually do here. This was all very strange and bizarre, but I assumed maybe this had to do with inexperience and wanted to leave feedback as to why this wasn't the best experience, especially since this is a luxury service that wasn't cheap. The owner called me the next day, and she was genuinely one of the most hostile and unpleasant people I had ever talked to. I am not a confrontational person, and I do think I was being reasonable in leaving feedback. She called me and told me that there is absolutely no way that any of this happened, and that she "welcomes me to not return". I told her that this was unfortunate to hear because I had such positive experiences in the past there, to which she told me I didn't go there enough times to have that much of an opinion. She kept telling me that I am more than welcome to not return, and at this point I wasn't going to but I just wanted her to tell me directly that she was banning me from returning for having a negative experience. She was avoiding saying explicitly that I could not return, but she kept insisting I was welcome to go elsewhere. I told her I would probably leave a review of the situation, to which she said "well that's not very nice of you". I told her it's not very nice to ban me for expressing concerns with my session. She hung up the phone abruptly, and the next day another staff member called and offered to reschedule me with someone else. I politely declined. I also want to mention that the ramp to get in the door is extremely inaccessible, I am a wheelchair user and it's borderline hazardous the way it is oriented. If I am to open the door, I have to be on the ramp which is difficult, or the door will push me down the stairs. If you use a mobility aid or have chronic pain I would not recommend, not because of the staff but 100% because of the owner.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

Jody is the best. She always cuts my hair to perfection. I am 67 years young. I like my hair a…read morelittle long and she does an amazing job. Very personable and professional.

I take pride on my hair. The lady that cut mine it literally took her 3 minutes to do and I have…read morelong hair 2 and requires little more time then others she cut a bunch of long hair off that wasn't supposed to.. worst hair cut ever and I tipped her 5 on top of 15. But not going back

I have always loved coming here and getting my hair done. Super nice people and they do a great…read morejob. I also bring my son (6yrs) who love them too. He has a huge colic in his hair and always comes out looking great.