Predatory business that will lie to you about time estimates and charge insane scam prices. Chose…read morethis company because they promised it would be done by a certain day (it wasn't) and 3+ rating (which is usually good for a mechanic) only for them to have me drop it off at shop down the street with a 1.3 rating and slew of bad reviews. They then proceeded not to tell me they retrieved my car from that place when it was done, so I went to that place but they basically said I was SOL. Once I got to this place the two men behind the counter were extremely unprofessional, unhelpful, and could not answer any questions. Take your business elsewhere or pay the price.

I took in my 2000 Jeep Grand Cherokee and they did a great job replacing virtually all these…read moresuspension which needed attention after 25 years of use. The very grand Cherokee has been in our family since new and it is a beloved member of the family so I was a bit concerned to have anybody work on it. They did an excellent job and it once again drives like it should. They were very responsive and professional. I highly recommend them.

I'm extremely disappointed with the quality of work performed here…read more I paid for an emergency/parking brake repair, but when I recently used it on a hill and placed the truck in neutral, it immediately rolled backward -- the brake provides no holding force at all. This is a serious safety issue. I was also charged for a fuel pump replacement to fix a long startup issue. The problem was never resolved, and upon inspection, it does not appear that the fuel pump was replaced at all. I spent a significant amount of money trusting this shop to perform the repairs they invoiced. Unfortunately, the work either was not done correctly or not done at all. I would strongly recommend getting second opinions and verifying any work done here.

We gave Joel's a try a couple of years ago based on good reviews here. They have proven to be the…read moremost honest and best auto shop I've dealt with keeping our 99 Buick LeSabre in good working order. and repair. They are fair priced, efficient, and won't push work that is not needed. Joel's Automotive, and Rick and the team will take very good care of you and your vehicle !!

Great crew took care of an oil change, tire rotation, and brake light replacement for me. While I…read morewas in they recommended brake pad change and engine air filter change; I went ahead and did both because I couldn't remember if I'd had either done in the six years I've had the car. I'd come back here again any time and will recommend them to friends.

After going to Kwik Kar for over 10 years along with friends and family, Not going anymore. What…read morestarted as an oil change and check for an oil leak turned into a $190 bill for someone to look at the car (5 minutes) to say "you have an oil leak around the filter". Guess who did the last oil change? Unless you want to overpay for below average work I would go anywhere else. Not sure what happened there, but not the same. I hope it was worth it Thomas

Two flat tires on our 31 foot motor coach. We limped into Pugh's and "We're sorry, but we can't…read morework you in until after lunch". OMG! We were thrilled with that! Fixed one and ordered one which they mounted the next morning and we were on our way. Pugh's is a busy place so you know people trust them. Done right, good price and they communicate very well.

This place used to be good except when they dirty up the interior of your car when in for an oil…read morechange, greasy hand prints on the visor, the center console, inside of the door, happened on 2 separate visits, ridiculous. Also the young woman now at the desk doesn't understand customer service, wrong personality. Perhaps it's the owner's daughter but even that wouldn't be a good excuse if you're trying to run a quality business. I'm taking my business elsewhere so should you

James, the owner is a great guy and very honest. Whenever you are there he makes you feel right at…read morehome. When talking to him you can tell he is not going to try and take advantage of you. I have taken my car there for oil change and tire rotation and the cost was very reasonable. My father took his truck there for some air condition work. They did what they had to and advised my father he may need to get it worked on. We brought it back after a few days and James said that he would need work on it but it is not needed because we do not use the truck that much. He did not try and pressure my father into anything. He did this again with the transmission on the truck. He told my father what was wrong but he could keep driving it for a long while before it would have to be fixed. Really love this place because they do not pressure you into stuff you do not need. I will always take my car here.

This is the place in Lebanon to take your vehicle for major repair or just routine maintenance…read more The owner James Watts believes in great service at a fair price. He has done engine breakdown repair to oil change, to repairing a hole in a tire for us. The only place we will go with our vehicle.

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

I can't say enough good things about Hobbs and Sons. They go above and beyond in every aspect. I…read morehad my floodlights replaced and while they were replacing them they noticed my front bumper was very loose. They took it upon themselves to fix this for me which was so kind! Apparently it was hanging by a thread. There's no telling when it would have fallen off! They treat you like family and their pricing is extremely fair. I will be returning to Hobbs & Sons for all of my future auto needs!

They were very pleasant and handled a lot of customers quickly and efficiently. They put a list of…read morethe things I needed checked out and I left for a while. A couple hours later they called me and explained what needed to be done and how much it would cost per item. I told them what to work on and what nonessentials could be put off. I agreed on there pricing and go ahead. I left the car over the weekend and they called me Tuesday and said everything is complete and tested out. I was pleasantly surprised that they finished the work so quickly as they had to order parts. Everything is working great. It was a very positive experience.

This was a reputable and honest shop before Scott retired and handed the Keys to David. David is a…read morerude bully and a con-man. They damaged my antique car, and even when I offered to absorb their mistake and pay to have it re-repaired correctly at my expense, he threw in the towel on a classic car that his shop broke. It's shameful. It shows they don't stand behind their work. It shows a total lack of integrity. Go ANYWHERE else

I have been coming to H&H for the past 3 years. It is, and I can't stress this enough, the best…read moreautomotive repair shop in Nashville. I come here for the usual oil change and other miscellaneous things. They have capable technicians who do great work. Get straight to the point, no upselling, no useless banter, just get the job done at a reasonable rate! When I come here I know I am not being tricked into buying ten other things that I don't need and that they will do right by me. That's what I love about them and will recommend them to anyone in a heartbeat.