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    Swedish West Seattle Primary Care - go directly to right side of photo to write name on clipboard when signing in

    Swedish West Seattle Primary Care

    2.6(76 reviews)
    10.8 kmJunction

    this is the second time i've used this swedish facility for lab work. i am not reviewing any of the…read moredoctors here, to be clear. the first visit was in the summer and i literally walked in at 7:30 and was out within 10 min. this second trip was in the winter and i walked in for lab work at 8am to a full waiting room. the check in procedure isn't immediately clear, especially if you've never been here before. there's a person seated at a computer and a clipboard on the counter adjacent to them. you come in and sign in, and the person will ask you if you have lab work to do, who the doctor is ordering it and your name. once you've done the verbal and written check in, you sit down and wait for your name to be called. i usually ask the phlebotomist to use a butterfly and the last time i was here, the person told me they didn't have any; seemed odd to me. i try to be polite and not tell these people how to do their jobs however i've been told by enough people that they appreciate a patient knowing their body and giving them tips to extract blood painlessly and successfully. it seems to be the luck of the draw (pun intended) as to who you get and how they treat you but what i aim to avoid with small veins is having someone cocky digging around and leaving me with bruises. this visit, since it was essentially standing room only, one of the techs came out and offered me a rolling stool to sit on, which i thought was super nice. i waited close to 30 min to be called back but once they did start calling people, the waiting room emptied out and you could tell they were working their hardest to get through the list of names and people waiting. the person who actually took my blood did a great job, used a butterfly and i was in and out in 5min! special shout out to the person i checked in with at the beginning who called me up to verify/clarify the tests the doctor wanted completed since we'd had multiple back and forth mychart conversations and there were multiple orders. it all got cleared up and i was on my way having had a pretty good experience except for the initial wait, which may not be able to be avoided at certain times of the day.

    Will not return calls when you opt for a return call instead of waiting on the phone. Nurse claims…read moreto have called you two times on your cell phone but no missed calls or messages at that number. When you get through and complain about no return call for 4 days after a positive COVID diagnosis, the nurse gives you incorrect information and refuses to prescribed Paxlovid. She said i couldn't get it because i am over 65. Did my research and CDC says I SHOULD get it based on my age. She had it completely backwards. Feel confident in the care they are giving? This clinic has deteriorated very badly since December 2020. Very unfortunate to have a great neighborhood medical practice run into the ground like this. Switching to online care with Plushcare. Used them after the Swedish nurse gave me bad info and they were great. Fast, responsive, informed and responsive. I rated them 5 stars!

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    Swedish West Seattle Primary Care
    Swedish West Seattle Primary Care
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    Lubna Khan, MD - internalmed - Updated June 2026

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