I was very impressed with the service that I requested. I had a full set and pedicure done and it…read morewas great quality. I would recommend Athena nails and spa.

Very disappointed. Paid a lot of money for "gel" nails and they lasted less than 1 week (4 days)…read morebefore they started chipping. The pedicure and manicure overall was subpar, water was cold, didn't do a nice job relaxing.

The good: Sweet staff. Clean-looking result. Got me in last minute…read more The not so good: $65 for a gel pedicure with French tips at a place with no reclining chairs, no water jets, and reused foot scrubbers. The "organic" label seems to serve more as a price justifier than a real differentiator. No posted menu, unclear pricing after asking multiple times, and no receipt upon checkout. I stayed because I was in a rush, but I would not return. If you are low-maintenance and just need it done, it works. If you want a full experience for that price point, keep looking.

I've been a loyal customer here, and the nail technicians themselves are genuinely nice, but the…read morecustomer service I received recently was ridiculous. My gel manicure started peeling after only about six days. I called on the EIGHTH DAY after my appointment to let them know and ask for it to be redone. They told me they only guarantee gel manicures for one week. Fine, but I was calling literally one day after that period because the manicure had already started peeling before the week was even over. They offered to schedule the repair only if I came back within two weeks of my original appointment. I explained that I had meetings and could not make it within that specific timeframe, and asked to schedule it a little later. They refused and told me they would not fix it if the appointment was more than two weeks after my original service. How does that make any sense? I reported the problem immediately. The fact that I physically couldn't come in during their narrow timeframe somehow became my problem. What made it worse was the attitude. The woman kept saying she needed to speak with my technician and questioning everything in a way that made me feel like she thought I was lying. Over a $40 to $50 manicure? Seriously? A gel manicure should not start peeling after six days, and a loyal customer who reports the problem right away should not have to argue just to get it fixed. Nice technicians are great, but terrible customer service and refusing to stand behind your work will absolutely make customers go somewhere else.

If I could give them a zero stars I would. They ruined my nails trying to do Bullilder Gel nails…read more Thick alplication of thr product and the nails lifted 3 days later. Horrible. This is the old location for Babylon nails and they, too, did horrible, horrible nails. This nail salon won't last long and will gone just like Babylon nails.

This place has been in canton for years with a few name changes. I'm not sure if the management…read morechanged but the interior did get a makeover. I would recommend calling for availability but I've definitely walked in before. When I do walk in, I'm always ready to wait bc this place can get really busy in the evenings! The staff are always nice and clear to ask what I want in terms of my package, nail shape, add ons and details of what I'm looking for. I've been impressed with their color availability lately! Would recommend!

I had my first visit today for a pedicure. It was a very warm and calm environment, which is hard…read moreto come by these days in the nail salon.. the quality of the service was amazing. Thanks Callie

Wish I lived in Baltimore because I could have excellent nail care provided by either Chin or An,…read morethe husband & wife team who own and operate this neighborhood gem of a nail salon and spa, on a consistent basis. My nails were in horrible shape when I landed at BWI so, within my first few hours of getting settled into the row home where I was cat sitting for a few days, I began searching through local nail salons and reading their reviews. Enchanted caught me hook, line, and sinker! The team here has a true and steady local following, and now I know why firsthand. Chin believes only in soaking off the existing nails and will not hurry the visit by using the grinder most places use. He explained to me that it wears away at the strength of my natural nail and that I should insist my nail salon back home takes the time to soak off my nails. With that being said, Chin took great care in getting my very damaged and very short nails back to looking really nice, and we agreed only one tip for a nail that I had bit off so short it was painful. An chimed in on the color selection, and the two of them got me to a beautiful shade of champagne. As I sat in their salon, I lost sight of the fact that I was right off Eastern Avenue. The atmosphere is tranquil and very relaxing. Good conversation was shared between the owners, another team member, and two regulars of theirs who were super pleasant. In fact, An was kind enough to text me that they were running a little behind for my appointment and also mentioned to look for the blue awning off of Ann Street. If you are fortunate enough to live near Enchanted I highly recommend you get there soon. And if you are visiting Baltimore and in need of nail care as I was last Saturday then call them up for an appointment!

After a concerning experience at another salon, I came here looking for a second opinion and a…read morefresh set--and I'm so glad I did. Tiffany immediately validated my concerns about improper hard gel removal and took the time to explain the correct, safe process. That alone made me feel so much more comfortable and confident that I was in the right hands. Beyond that, she did an incredible job on my nails. The set came out clean, precise, and honestly one of the best I've had. It's clear that this salon prioritizes proper technique, education, and client care. If I still lived in the area, I would absolutely be coming back to Tiffany regularly. Highly recommend.

I got dip polish and after a week nearly every nail has chipped. The technicians are skilled but…read morethe product they use is low quality.

I'm extremely picky when it comes to nail salons, and after years of searching, I can honestly say…read moreI've finally found the one. This place is consistently spotless, which is so important to me, and the entire team is incredibly professional and knowledgeable. Every single visit, I'm blown away by the quality--my manicures and pedicures are always flawless, the shaping is perfection, and they work so efficiently without ever feeling rushed. On top of that, the communication is great, the products they use are high quality, and the pricing is very reasonable for the level of service you get. I've never had a bad experience here, which is rare. If you're as particular as I am, you'll appreciate the attention to detail. Truly five stars all the way--couldn't recommend them more!

My fav nail salon in the city. They kill it every time and are so good at whatever I ask them for…read more Kat and Tiffany are excellent (but no doubt anyone would do an amazing job).

This is my go to place always. I won't go anywhere else and I recommend Karen or Tacy although I've…read moreworked with other techs in a pinch and never had a bad experience.

First time coming to this salon and will probably be the last (unless they actually want to talk to…read moreme about the shit service I received). Came in and asked for the deluxe pedicure with gel polish. Gel polish looks fine. Whatever. The pedicure itself was not worth the nearly $70 (not including the tip!) I was charged. She scrubbed the fuck out of my one leg and hardly scrubbed the other. All she did was slather my legs in a thick layer of lotion and barely rubbed it in. Then she asked if I wanted my toenails clipped. Duh? Of course I want them cut; they were long! I tell her yes. She clarifies. "Do you want me to cut them all the way down?" Yes. Please. I get home and feel pain in my toes. I look. She barely cut any of my nails off, and most she left most of my toes with sharp edges that were digging into my skin! I'm diabetic. I physically cannot afford to get foot injuries. So i had to cut my nails myself. Now everything looks like shit but at least I'm not in the running for multiple ingrown toes or in pain. These nail places rarely ever take accountability for their shortcomings and mistakes. Fuck this place.

I've been getting my nails done by Kieu for over 3-years now (in an established nail salon) and I…read morewas all on board when she told me she was getting a space in one of those single room hair/nail place suites that rent to hair stylists and nail techs. Though Kieu is still getting established, the quality of her work remains A1! And as a matter of fact, she's gotten some cool gadgets in her new space that make removing old polish much easier, which shortens and improves the overall process. Not to mention Kieu remains a very sweet and sensitive person that I don't mind being in a small space with for sometimes up to 1.5 hours. Happy to see her growing and thriving!

She's great! I booked with her and it was smooth from beginning to end. She's very nice and easy to…read moretalk to! I showed her what I wanted and she did a great job! She's got a very easy online site to book appointments and services. I'd go back and I recommend!

I chose this salon based on reviews, but unfortunately my experience matched some of the negative…read morefeedback others had already mentioned. The pedicure felt very rushed, and the technician repeatedly dropped tools and supplies throughout the service, which did not inspire confidence or professionalism. I decided not to get what I originally wanted because I did not have faith it would be good. I was also surprised that I was never offered water, despite complimentary beverages being in the fridge. Small touches like that matter when you're paying for a service and expecting a relaxing experience. Overall, the visit felt rushed and inattentive rather than welcoming and customer-focused. I'll be taking my business elsewhere. As customers, we vote with our dollars, and I hope enough people do the same so the salon recognizes where it needs to improve!

Actually just left here a few minutes ago, and i have to say that was the roughest, most rushed,…read moreand slightly painful pedicure i've ever gotten. the nail tech didn't even ask me what length or shape i wanted my toe nails, just immediately started cutting. and she cut my cuticles way too low to the point where my big toes were in pain. there was barely any interaction between us, as she chatted with her friend the whole time. her friend (another worker who was doing my partners pedicure), didn't say a single word or ask a single thing about her experience/preferences the entire time. the only thing she asked was what color she wanted. on top of that, she put the wrong color on my toes and when i told her it was the wrong color she told me no it was the right one. and then hastily painted the CORRECT color on top. Even after all of this, i still paid the full amount. no complaints about having to pay but geez not even a consolation or apology! NEVER AGAIN :)

I took a chance on Zina's with a Groupon purchase. I was able to be scheduled for a MUCH NEEDED…read moremassage right away. Zina's co-shares a location with a hair salon and spa. I was unsure where to go so sat around for a while after I arrived - then finally asked a hair stylist to contact Zina's. Someone came to get me shortly thereafter. We went up to the 2nd floor where the massage rooms are. I needed to use the restroom and was amazed by how large the space was. My masseuse directed me to the massage room we would be in. He told me to take a seat and asked why I was there or what I needed, something to that effect. I told him I'd recently moved and all my joints ached. He left me to get undressed and on the table, then returned shortly for the massage. I'd say overall it was an excellent massage. I'd let him know during the session I liked a lot of pressure, which he mostly provided for the rest of the massage. After the massage, I felt like new person and my joints no longer ached. Overall, excellent visit. I've never had a male masseuse before and I do feel I was a little uncomfortable about that, BUT, I cannot deny how good my body felt afterward. I'm working on getting over myself, lol.

Overall great experience. Particularly the massage from Travis and the pedicure. The massage used…read morevarious techniques and even stretched me and was phenomenal. The mani/pedi was perfect and water temp was just right. The facial had all elements to be great but I prefer the esthetician to tell me each step and give me choices before just applying product to my face. But she was super sweet. Only other feedback is that estheticians shouldn't smoke right before a service because you're in such close proximity. Zina herself is amazing. She truly knows customer service and is so in touch with her staff and the entire experience. She is the life and personality of this spa. Overall total recommend!