The owner kept his word every step of the way: called, met us out there, made repairs etc. He…read moreallowed the process to move as fast or as slow as we wanted. There was no pressure or cheesy promises. The interactions were warm and authentic- and even fun- which is not usually part of this stressful process. And the biggest question for most car buyers is How was the price? We had looked at similar vehicles till we were cross-eyed. I could have recited the inventory throughout Georgia of these vehicles in my sleep. The price we agreed upon was extremely- and beyond- competitive.

Buying my car from Brava was easy, and I felt Mr. Dine in sales was very attentive and…read moreunderstanding about my car-buying needs, even while he and the store were busy with multiple services. When the car I was buying wouldn't turn over during the final test drive, he had the battery replaced immediately, and I was able to take the car off the lot within an hour.

TL;DR - Sold me a vehicle with $800 worth of problems out the door, and 3 months later needs a new…read moreengine which runs $13,300 installed. I purchased a 2013 BMW X3 back in June, 2018. The price was fair (assuming the vehicle wasn't a lemon), and I was given a fair value for my trade in. During the test drive, the only issue was a faulty seal that caused a headlight to fill with moisture, which they agreed to fix (and did). On my drive home (~3 hours away), the engine refused to start and gave me a transmission error. This happened regularly over the next three weeks (I IMMEDIATELY had contacted them) and they told me to bring it in to look at. Their technician was "unable to replicate the problem", and did nothing; they sent me on my way. To make matters worse, I had to wait an additional night in a hotel because their maintenance department didn't call me when it was ready. I called in and the lady from whom I'd purchased the vehicle answered and was surprised "Someone should have contacted you!" Lo and behold when I drove it home, same error. I bring it back yet again, and this time I'm told "We can't fix this, there's a problem with your software. Bring it to BMW and have them repair it". I bought this car 3 weeks prior and already have repairs that WERE PRESENT when I purchased the vehicle. Finally, as if that wasn't egregious enough, the 2nd time they looked at this lemon, I AGAIN didn't receive a phone call when the car was ready, and had been sitting around Atlanta for 4 hours waiting for a call. When I arrived, all anyone did was play hide the ball with responsibility. Maintenance blamed sales, the sales lady blamed maintenance. It was literally like watching children who got in trouble point fingers and blame each other. News for you, if you read this. You all represent Baranco Automotive. I didn't care whose fault it was; it didn't matter. What matters is I should have received a phone call, and I shouldn't have had to pay the several hundred dollars for repairs on a vehicle sold to me as a lemon with these problems. Charlatans, and the stereotype of used car salesmen. None of my review is exaggerated, and I have the bills and dated emails to prove it. AVOID at all costs.

I recently made an appointment to get service for my 2004 Acura TSX because a "maintenance req'd"…read morelight came on. I called Baranco Automotive (formerly Sons Acura where I have had quality service done on my car for years) and made an appointment for Monday, August 20th. I was going to drop my car for service the following day. Everything seemed to be in order. Fast forward to Monday, and as I'm dropping my car and preparing to leave the keys in the overnight box, a lady approaches me and says "we do not have a service department." Confused, I asked her to repeat herself. She again said "we do not have a service department". I must have had a very perplexed look on my face because she repeated herself a third time. I told her I made an appointment the previous week, and she again stated "we do not have a service department" - seemingly becoming irritated now. I repeated that I made an appointment the previous week, and she said "it closed up just like that" and snapped her fingers. I was so dumbfounded that I simply said "thank you" and walked away. Now, I still have the light on in my car, and I have wasted over an hour and a half on a week night that I really did not have to waste. When I made the appointment I left my name and telephone number. Would it have been too much to ask just for a 30 second phone call to let me know the service department had closed? Hopefully the rest of the dealership is not run as poorly as the closing of the service department. Also, hopefully no one else made any appointments for this week - they will be disappointed. I had considered purchasing another Acura in the near future, and if that does happen I can say with 100% confidence that it will not be from Baranco Automotive in Morrow, Ga.

Stole 200 dollars for a "deposit" and never showed up. Called didn't answer ,waited a couple of…read moredays after my calls were getting dodged, finally answered. Adam said he hadn't slept in three days so that's why he was a no show, I asked for a refund, never received the refund and I have been blocked since then. Read the text thread it shows the number and what the crook said.

I called Yin Yang Mobile Tire Shop on a Sunday evening to fix a stripped lug nut that my local tire…read moreshop could not get off. Within 2 hours they arrived at my home and repaired my tire. Fast a courteous service at a good price.

Would not honor their estimate from their own employee. Estimate made and then ignored…read more Mark / talkin' to you.

these guys rock - i got rear ended and was on a time crunch because i was shipping my car cross…read morecountry. they expedited the process and made changes where they saw fit to get it done asap - they were extremely responsive and kept me updated through the entire process. everyone i interacted with was polite and helpful! was recommended to them by my uncle who's a mechanic and would recommend to anyone looking for a trustworthy shop to do the job.