Came here for the first time did not know ow what to do so I set on my car waiting for someone to…read morelet me know after about 15 min of none verbal communication anther car pulls in they go straight to him and gives him service as I was leaving I got out my car and said I was here first how does he get to go before me the man said you need to go to the office first off, I did not know. There was a office because no one said anything to me. They just looked at me and kept moving. Second of all, if I needed to go to the office, I don't, you didn't do that to the guy that came in 15 minutes, Mohammed, you went straight to the car and acknowledged him that makes no sense to me. If at least one person would have taken the time out to say hi how can I help you? No problem, go ahead and go to the office. And we will get you situated, that would have been a different thing. Every tire shop that I have ever been to. I've never known to go to office because they always walk up to the car. This is super bad customer service. If you are planning ongoing here? You ain't never been here before.Please plan to sit in your car forever until someone else pulls up and then you get frustrated

I have been going to Smith for 11 years. I even travel 45 minutes to have them service my care when…read moreneeded. They have always been wonderful and fair. The employees have always been kind and always address my cars needs. My daughter now uses Smith as well. So glad I found them so many years ago

Incredible service! Elyse was fantastic! went above and beyond and got me right in and out. highly…read morerecommend!

Highly recommend! My check engine light came on and within an hour they were able to get me in to…read morediagnose the issue. At first I was concerned that if they got me in immediately it was a red flag, like they didn't have much business. All other repair shops quoted me over a week. I was very wrong! When I arrived the shop was super full and the team was so nice and welcoming. They got my repairs done same day and a reasonable price (comparatively). would recommend anyone using them!

Brandon at this Woodstock location was courteous and professional. I had purchased tires at their…read moresister location down in Stuart, FL and Brandon was kind enough to check my tires and tighten the lug nuts at their Woodstock, GA location. I had used them once before and am calling them my tire dealers for now. So far so good with the tires and hope they last me a bit while I do snowbird travel from GA to FL and back. They did the service with the lug nuts at no cost and I felt the tire cost was comparable to Costco's. The best part was that I was in and out on Sunday morning in less than an hour that I was still able to get to church. Thank you Brandon!

Went here to get some tires put on my new wheels! Excellent customer service, in and out with no…read moredelay. The service tech assigned to my vehicle showed care and attention to detail to make sure wheels were minted correctly and balanced! I'd definitely recommend them for any where/tire service you need!

They are not even worth one star! Called and talked on phone with person to set appointment for my…read morecar. They are open on Saturday and made it for 9. They even sent me a text at 8 am confirming the appointment in an hour. Car was badly damaged from deer so it was difficult and dangerous to drive but I made it there. They were NOT OPEN! Only one guy there cleaning up. Knocked on door and he did not have a clue on anything! This is after a verbal and text confirmation ONE hour before appointment!!! It was very difficult driving the car back home. Told Safeco insurance the whole story and to not recommend anymore. Was able to go to Gerber auto body. They were there!!! Don't risk it with Classic Collision! Terrible what they did to me!!!

They painted my Tahoe about seven years ago. It started flaking. I went back to see the manager at…read moreClassic Collision in Alpharetta. The company had sold, and there was no money left in the bank for warranty work. I would not recommend this company!

We rented a car that had tire issues, went to Mavis on Mansell Rd and the guy took the car in…read moreinstantly and looked at our tire. There was a nail in it and he found a nail in the other tire while he was at it. They were busy but still took care of us and we didn't wait long. Repaired them and sent us on our way. Although they were busy, he took the time to be personal and kind in a situation we were not expecting on our trip. Totally would take my vehicle here anytime of the year if we lived here. Thank you again for taking care of us!!!!

I came in for a few different services. Thank you Israel for making it a smooth process.read more

Great, reliable service, very honest and wong try to scam you into repairs you dont needread more

I was referred by Baker Off Road to Hicks. I found Hicks to be an awesome repair shop. Honest,…read moretimely and very fair. I was given an estimate by a Ford Dealer in Cumming, Ga. I was told my water pump needed replaced. I was so impressed by Hicks that they were so honest. They pressure tested my SUV and stated no leaks were found in the water pump. I told them to check the brakes and do the pads. The car was ready on time. Excellent work and very kind and honest. We will be back. Don't hesitate to use this shop for full service repairs.

They have a special machine when you pull in to let you know you need an alignment. I bet this…read moremachine paid for itself the first day they had it. Every time I come in for a service, they show how I need an alignment. Last week I just got tires at Carland's service center in Roswell, plus an alignment. One week later, the service center on State Bridge tells me I need an alignment. Here is a surprise, when I came back to pick up my car, they informed me they charge 3% for using a credit card. I am going back to Curry Honda! I always felt like I was ripped off every time I brought my car in.

This is the review you should be reading…read more Before I go any further, I must tell you that I once worked for Honda Carland and the Service Center specifically. I am a Honda Master Technician, and have been for 27 years. I know all of the typical auto service industry tactics, and what poor quality is when it comes to having your vehicle repaired. That being said, once I decided to take my career path toward the corporate world, you would think that I would not go back to Honda Carland or its Service Center, and you'd be wrong. Again, I know what quality is when it comes to having your Honda and Acura repaired, because of my experience. Yes, I do my own oil changes, but I still need to visit the dealer for my company car, where I could choose ANY Honda dealer in the Atlanta area. Knowing what I know, I willingly choose to have my car(s) serviced by the Service Center because I trust the technicians working there having worked with them in the past. No, I don't get preferential treatment. No, I don't get discounts. No, I wasn't asked to post this. I am not a shill for Honda Carland, and never will be. I get the feeling that the bad reviews here are people who take their cars to Pep Boys and expect dealership quality. I for one keep coming back, even when I have the experience and resources to do things myself.

Isaiah was kind and courteous and even offered to help us change a tire on the roadside while we…read morewere waiting for AAA! Top notch young man, efficient, ethical and capable--he's a keeper! We will come back to you soon for other needs.

This place will overcharge you. Watch the secret camera of them it's all over the internet. They…read morechange 7k for a fake oil leak and are treating cars like shit. YOU HAVE BEEN WARNED. GO ELSEWHERE. THIS PLACE IS NOT HONEST AT ALL!!!!