I called and they accommodated me for the following day. When I initially called they told me a full grooming service for my cocker spaniel was to be $55-65 and $5 extra for any de-matting. I left my pooch and loved that they were cage free. As soon as I got there the girl in the front offered me tooth brush and bail clipping for $15 extra. Once they saw my dog's coat they called me and told me they might need to shave parts of my dog's fur due to some of the matting and then I asked how much in total- the girl said about $70. I pick up my dog 5 hours later and then I get charged $80. I hated how the pricing just kept changing every single time throughout the process from the beginning. I wasn't even informed of the $5 off for my first time visit. They would have received a 5 star if it wasn't for the complete inconsistency of the pricing- super annoying. Luckily, I had enough to pay for the price quoted and paid it without the energy to argue it. They did a nice job. I'll come back again but this time will make myself clear on needing to know the upfront price before another price comes up when I pick up my dog. The customer service was friendly and no hassle- love the cage free doggie spot. I do wish they'd offer my dog some water during her stay, she was absurdly thirsty when she got home. read more

I took my friend Gimlet to get his disheveled locks cut. He went in to Lucky's sad, depressed and barely able to see past his bangs. When I picked Gimlet up he was a different dog. Not literally, he was just beautifully groomed and had turned into the dog version of a swan. Lucky's was recently purchased by a new owner (Max ran the place for a number of years and sold it several months ago). The new owner is fantastic and we could not be happier with our "swan dog." It was like a Ricky Lake makeover - but for a dog! Thank you Lucky's. I have posted a picture of his amazing transformation. read more

Luckys - Lucky's Worked Wonders With Our Doggie Gimlet - Turning Him From Gremlin To Gimlet - He Is Ready For Summer At The Dog Park! - Pet Groomers Near Me - Santa Monica, California

I took my toy poodle puppy (4 months) to get his first cut a couple weeks ago and Lucky's did a fantastic job! It was easy to schedule an appointment with them on a weekend and the staff was super friendly. The staff was very thorough in figuring out the specific service I wanted and made sure to explain what I would be getting with each service package. The groomer specialized in poodle cuts and did the entire cut with scissors. I was very impressed because my puppy's hair was evenly cut and he seemed like he had a great time getting his stellar spa day! Aside from the great grooming job, the play/waiting area for the dogs was clean and the dogs had plenty of space to move around. I will definitely be coming back! read more

My Frenchie and Mini Schnauzer come once a week to day care. They also gets groomed here. Max is great at taking care of the dogs and tries very hard to take care of his customers. read more

Luckys - Pepe & Rexie at daycare with their buddy Lola. - Pet Groomers Near Me - Santa Monica, California

I have been taking my dog peanut to max for about 2 years. I first found him in yelp, and he takes such great care of our little furry baby. Great service and such care are so hard to find these days. Please recommend him to your friends, and support Luckys. read more

Luckys - Peanut after a spa day at Lucky's! - Pet Groomers Near Me - Santa Monica, California

I moved to LA 6 months ago with my 17 year old bichon, who used to go to the groomer every 6 weeks in New York. He hates going to the groomer. He shakes the entire time and we have been told by every groomer we have used that he is so skiddish that they can't take him when they're busy. We have tried numerous groomers in NY and we've had the same experience. Somehow, our senior dog miraculously ENJOYS himself at Luckys. And they love him. It is so nice to know that I am finally leaving him in a good state of mind when I drop him at the groomer. Not to mention with groomers I trust will take good care of him. They are so nice and so accommodating, and their prices are the most reasonable of anywhere I've been! Not to mention he is adorable after every grooming. Highly recommend!!! read more

I just rescued my pup Langston two months ago and for his first grooming experience I brought him somewhere near our apartment on the westside. A nice little place, but being a first time dog owner I really had nothing to compare it to. Lucky's really showed that place up! I was probably more nervous to drop Langston off than he was; I'm such a nervous nelly when it comes to leaving him. But Max was so great! He listened to my concerns and did just what I wanted. Langston seemed SO happy when I picked him up and he looked so handsome! I totally love the little blue bandana, too. I'd totally recommend Luckys to anyone looking for a great place to have their dog groomed. I felt confident leaving my pup with Max and even more so after picking him up. Thank you!! read more

What a sweet little place! Took our 9 year old snorkie here for a wash fluff condition and trim. He came out looking and smelling wonderful. It's cage free with a super helpful attentive and detailed staff. They took him at the last minute and finished quickly. read more

After my original groomer closed his shop, I was looking for a place that would give my pup the same personalized attention and TLC as was given before. I chose Lucky's based on the Yelp reviews and location. When I first walked in, I was pleased to see an open area for the dogs to play before and after their service. It looked very clean and well taken care of. Jasmine, the girl at the front counter, was very nice and attentive to all of my questions and concerns. I chose to do a full bath/groom, the teeth cleaning/nail grinding/oatmeal bath upgrade and a deshedding treatment. For the area and the individualized attention, the cost was very reasonable and well worth it. A few hours later, I picked up my pup and was so happy to see the cleanest dog west of the 405! Thank you Lucky's - you have another happy customer! read more

Luckys - Another happy customer straight from Lucky's! - Pet Groomers Near Me - Santa Monica, California

Great schnauzer cut at Lucky's. We prefer a short and low skirt and slightly longer beard. Jenny is great to work with - patient and kind and able to give my schnauzer the cut we want. We also love the front room the dogs stay in. No cages. Everything is nice and clean. Front desk is always nice. Great all around service. read more

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Too crowded, they deliberately overbook and I witnessed a dog being treated so poorly while it was being groomed that I will never bring my dog back. The groomer violently restrained a dog while cutting its hair, while the dog yelped in pain and discomfort. The groomer clearly had no compassion for the animal and was simply tired of having to groom another dog at 4:00pm on a Saturday. In addition, what should have been a 1-hour grooming took nearly 4 hours because Lucky's deliberately overbooks on weekends (which exacerbates the kennel like conditions). Never again! read more

My dog Daisy was always terrified of going to the groomers, but she loves going to Lucky's! Juliette is friendly and great to work with and Daisy always looks great after her bath and haircut. We started going to Lucky's because they were a block from our house, but even after we moved to Marina del Rey, we make the trip because they're worth it! read more

Great service, excellent staff, they were wonderful with my very scared pup. Thank you!!

Great grooming and reasonable price! Dog is able to play with the other dogs that are there for daycare while waiting for pickup. No complaints! read more

Great groomer! Always do a good job and they haven an open space for dogs after they're done. No kennels!

We were clients of Lucky's when it was owned by Max and never had a bad cut. In February 2015 we brought our black pom here and had an awful experience with a hideous cut where the groomer completely shaved her nearly bald and did something funky with her tail. The new owner, Jenny, was apologetic and offered us a complimentary cut for the future. One year later, January 2016, we decided to give Lucky's another chance and returned and Jenny and her team (Camille and Kathy) honored the complimentary cut and we can't say anything but wonderful things about Lucky's. Our dog's cut was perfect... she is looks great. We will definitely be back, not only for grooming but daycare when we need it. We are so happy this local business has thrived and with a good groomer and friendly employees they will continue to flourish. Thank you to Jenny and her team! read more

Professional phone call. Lady was knowledgeable and compassionate. I would definitely do business with this company.

It was my first time here and I am impressed and for sure will come back. They took really good care of my babies. The staff are all very friendly. I can tell that they use high quality products that made my babies' hairs so soft and smooth. The plus is that the price is also very reasonable. read more

Flynn (5 months) had a wonderful experience with his first trip to the groomers! Everyone was very kind and sweet and treated Flynn with such care. His first haircut with Jenny turned out amazing! read more

The sweetest place i have taken my pup. He always looks great afterward and i can tell he loves going here! The best place in Santa Monica for sure read more

Took my puppy, my little baby, here a few weeks ago. I kept picking up the phone to make her an appointment but I kept getting nervous to leave my little love in the hands of someone else with a razor for a few hours... I haven't had a puppy before so I really had to trust who I was going to. I saw Lucky's had great reviews and groom pups like mine daily (bischon/maltese) and they looked great. So I brought my baby here and they said it would be about 4 hours which was great for me to run errands. They placed her in with all the other dogs. It was kind of like a dog play area while they each waited their turn. I really like this because first they asked if she's had her shots so I know these dogs are probably healthy enough to play with. I also liked it because I take every chance I can get to socialize her. She has separation anxiety so she was petrified at first but when I came later to get her she seemed much better. Fast forward -- they did exactly what I asked them to do, didn't cut her too short and she was so white and soft. I didn't recognize her at first because she's usually so curly and a little dirty & they did such a great job she looked like another dog. I wasn't a fan of how she looked with the bows in her hair, in fact it was hilarious. But that didn't bother me. *overall: great price, great job, kind staff, love the socializing, and definitely will come here next time and hopefully the next!* read more

Finally found myself my new grooming nirvana. Great staff. Great care. Owner's Jenny super accommodating.

I love Jenny at Luckys! She is a dog lover and does a really thorough job on cuts! Love the way my dog comes back smelling! Also if your dog is friendly they can all play in a big area and get interactive time instead of waiting in cages! I love the play area for Brucie, it's his social hour! Favorite groomers! read more

Luckys - Brucie loves his new cut! - Pet Groomers Near Me - Santa Monica, California

Love taking my cat here for a grooming. Friendly, kind people that work here and a cage free facility for the dogs. Highly recommended

Had the best first time experience at Lucky's today! They were able to fit me in last minute, and my little guy left the happiest he has ever been post-grooming. Not only did he get to have a puppy play date during the time he wasn't being groomed, but they did an amazing job on his hair cut. Most importantly, they were able to file his nails which NO OTHER place has been able to. The staff are all super sweet and hard working people who clearly care about dogs. 4 paws and 5 stars for this place, can't wait to go back! read more

Max the owner did a wonderful job on my dog's grooming! He asked lots of question before starting about what I wanted and then off he went. A couple of hours later I picked up a very nicely groomed dog. Hes a poodle mix and they can be hard to cut as their hair is so curly, but he looked good. And my dog who hates the groomers normally, seemed very happy! I'll be back. The prices are good and they have a spa special on their website which they honored. Daycare is also affordable at $25 per day. Luckys is under new ownership and the new owners are doing a great job. The hair cut on my malitpoo is always great and affordable!! read more

Everything about this place is awesome. The grooming, the price and the friendly customer service. They were so sweet to my dog and the vibe was all around good! Thanks Clayton! Theloneous Monk looks so handsome!! read more

Luckys - Pet Groomers Near Me - Santa Monica, California

They did a really good job! I get extremely nervous taking my yorkie to new places, but I was pleasantly surprised. They got him in the day of for a full grooming and he looks great. Camille at the front desk and the groomer were very nice and I felt comfortable leaving him there. He was done in about an hour and a half. I would take him there again. read more

Luckys - Bentley after his first cut at Lucky's - Pet Groomers Near Me - Santa Monica, California

I have been looking for a good grooming salon for pets since I moved to LA and a good friend of mine talk to me about Lucky's so I decided to take my little one here for the first time and I'm sooo happy I did because the service is high quality everyone is genuinely friendly and overall my puppy was really happy! So I highly recommend this place if you want a happy poppy read more

Luckys - Happy poppy! - Pet Groomers Near Me - Santa Monica, California

I've gone to Lucky's for my dog's grooming for over a year now. I always call in for an appointment and usually have no issues getting in within 24 hrs. Most importantly, they always do a great job on my dog's cut! read more

Luckys - Griffin loves Lucky's - Pet Groomers Near Me - Santa Monica, California

What a great find!! Our dogs could play in a clean happy area while they waited for their trims and baths. Their haircuts were terrific and the team here takes the time to find out what you want... then they deliver. Prices were very good relative to other groomers in the area. read more

Great Job, Love this place, bring my dog whenever I can. She is normally skittish, but loves going here, and is calm when we get her back!

Love every dog that comes here and every employee. My Cosmo is my life and he has so much fun here plus he looks like the scruffy dog he is going in and coming out he is pampered and soft and gorgeous! read more

I cannot say enough about Lucky's Pet Care. Carolina at the front desk is beyond amazing - as is all the staff. The owner Jenny is super caring and really awesome. They make sure if your pet has any special needs to be very accommodating. My girls love it there - the open space is what they are use too and its like they have a play day at the spa. Its so super clean and friendly atmosphere. I highly recommend - love Lucky's! read more

This place is a gem of its own. Having my dog not caged makes it less stressful! Aside from the great grooming, their customer service is extremely friendly! read more

This was my very first time bringing my dog to the groomers and I could not have been happier. Since this was her first time, the front desk woman put her in a separate area just cause they thought all the dogs would sniff her and she would be overwhelmed. They are very considerate. The appt. took 3 hours which was great cause I was able to run errands and I was so overjoyed when I saw my little pup. This has been the best use of my money. Thank you! read more

Luckys - Pet Groomers Near Me - Santa Monica, California

I am new to town and was nervous to find a new place for my boys. They were very friendly and thorough. The place was clean and my doggies look and smell amazing. They also let the dogs out in an open area and not in crates, which I prefer. Thank you so much. read more

Great place and very clean. I took my 6lb bichonpoo and since she'd never been to anyone for grooming ever, I was a little nervous at leaving her someplace unfamilar. She took to Max very well. He was calm and comforting and was very gentle by the way he handled her. She wasn't stressed out at all. The price was very reasonable as well. For a wash, clip , nail trim , teeth brushing and anal gland expression, it came to about $52. Of course depending on the size and type of dog , I'm sure the price would vary. He took the time to ask questions on how I prefferred the cut and also made suggestions on what would look good on her specifically. About 2 hours later she was absolutely adorable and even had a cute green hankerchief around her neck. I would definitely come back and highly recommend Lucky's for your pets grooming needs. read more

This was my first time here and the staff was so nice and friendly. My Jack Russell was groomed so nicely. I actually met Jenny while walking my dog. As pet owners is difficult to find someone you can trust our pets. Jenny told me about Lucky's Pet Grooming. I will definately be back. read more

Luckys - Pet Groomers Near Me - Santa Monica, California

Got an excellent cut at a good rate for my bichon puppy. Jen is excellent!