If I could give them more than five stars I would. I had three companies come out and give me…read morequotes and they were half the price. The others were very gimmicky, they took over an hour to give me a quote and try and sell me stuff I didn't need. These guys took 15 minutes for a quote, helped me pick out material and then did all the work without the extra fees. They moved the furniture, did the demo, completed three rooms, moved everything back and was all done in one day!

Great folks to work with! Moe was very attentive and flexible. I've used them before and will…read morecontinue to use them. Great experience.

I found this out of the way company that provided me with reclaimed hardwood flooring…read more I was a builder, that specialized in restoring older homes. It's a hidden Gem. Show up personally, meet them, talk about your needs, vision, etc....... Truly. Never had an issue with the material at all.

As an interior designer, I work with many contractors. I found Craig and his crew to be very…read moreprofessional, efficient and courteous. I have utilized his services many times and have always received rave reviews from my clients. Excellent Work!!!

When we purchased our house we contracted Sam's Flooring Gallery based on our realtor's…read morerecommendation to replace our kitchen's counter tops, redo the kitchen floor and back splash, paint the house and install wood floor in the lower level. The craftsmanship of his wood floor installer was awesome. Besides painting the house, his painter fixed a wall so well that the results were as though there had never been a problem there! Outstanding work!!! Our kitchen, Sam went out of his way to accommodate our requirements... and again it turned out gorgeous. Recently we went back to Sam's shop to buy carpet for our rooms upstairs. We got an excellent quality carpet, cheaper then many other shops in town. Believe me, I did shop around. And guess what? The installers were "AWESOME"... yes capital letters!!!!! They arrived around 10am and worked almost until 8pm.... Could not ask for more. They were very careful covering they pathways, clean, organized and super professionals. Totally recommend Sam! Thanks Sam for providing us with such an exceptional service and experience.

The work this company did was decent but not great I would not recommend them. The owner of this…read morebusiness is extremely rude and insulted and belittled me whenever I found a problem with his work. He made a major mistake with my backsplash and then would not take responsibility for it. When it came to billing I believed he was overcharging me and not being honest about how much it cost. So I asked him to send me an invoice of all of the work that I had done he told me to "take a hike" I have the text to prove it. A business owner should always treat their customers with respect especially when a problem arises and there is absolutely no professionalism here. Do not ever get work done from this place. If you still decide to work with his business please be wary and get everything on paper. Because he will talk in circles and try to fool you. He took a major advantage of the trust that I gave him and then insulted me in the end.

These guys are BAD! They came into my home to refinish/screen the wood floors throughout. I moved…read moremost of my furniture except about 4 large pieces which they said that they would move. They damaged the floor so bad when they were moving one of the pieces that the entryway and hallway were going to have to be completely sanded down to remove the divits and scratches. Then they told me that they were going to charge us an extra $400 to repair the damage that they caused. The owner is the problem...Don't do business with Hard Wood Creations! They do not stand behind their work and they use EXTORTION tactics. BAD BUSINESS! Take my word for it, you can do much better than this "company". They need to go to jail! KC of Houston, Texas.

BEWARE!!! DON'T USE THIS PLACE!…read more We hired this company because they "SAID" that they were good and that they would do this job quick. They told us to move all the furniture out but that they would move the large pieces. Today when they arrived at 9:15 they moved the large furniture (4 pieces). They severely damaged the hard wood. When we asked about it the owner told us that he was going to have to charge us $400 to sand down and repair the damage that they caused. We told him that was EXTORTION...He refused to repair the damage and then left the job and left us high and dry! All of our furniture has been moved out and our 5 cats are displaced while we try to find another company to come quickly to fix all this. WHAT A TERRIBLE COMPANY! WHO DOES THAT? On top of it all, He flipped me off as he was leaving.

I highly recommend Petra Flooring. The Petra team has a imbecile commitment to service and always…read moretreated me with the greatest of respect. Competitive prices, great advice and they hit deadlines! You will love working with them.

This email was sent twice in July and August. No response has been received…read more Mr. Wahbeh, Your company did my tile and wood floor installation in 2018. As you may recall, we made several complaints about the poor quality of work done. The grout was not applied properly and was streaking on the tile surface. The tile did not look clean and was smudged terribly. Leveling clips were not used, which caused our tile to be uneven. 12 x 24 tile is supposed t have leveling clips, but ours did not. We had over 40 loose tiles, many of which are cracked. Our tile professional is removing the tile and we discovered the following mistakes made. 1. The adhesive is not evenly applied. Tile of this size is supposed to be buttered on both sides to insure proper adhesion. See the attached photos. 2. No flexible substrate was used, even though we are on a pier and beam foundation. I was told that the backerboard would prevent movement when your company did the work. This was not correct; a flexible substrate should have been used according to tile professionals. 3. Flexible grout was not used. This is necessary with large format tile and specifically where installation is on pier and beam. The grout used was Fusion Pro which is specifically not to be used where there can be movement in the subfloor. Given the poor workmanship, we have now spent over $3,500 repairing and replacing tile. This is simply wrong on many fronts. I am hereby requesting reimbursement for $3,500 for our tile repair and replacement. I would like to hear from you by July 31st so that I can decide my next course of action. If you are unwilling to reimburse my cost of repairing the poor workmanship your company did, I will have to resort to a collection effort and advise others of our situation as appropriate.

Great company that responds quickly. They did a great job stretching the carpet and cleaning…read moreentire floor in a timely manner. Highly recommend them and will use them again in the future.

Harris Carpet was amazing. On time, very polite. Explained everything that was going to happen…read morebefore doing the job. Got ALL the stains out of my sons room.

It was time to remodel my townhome, and while I got estimates from several contractors, I was most…read moreimpressed with Jack Stilley and Memorial West Contractors. He spent over three hours measuring everything and getting the remodeling details and ideas I had. He even came back the next week with one of his crew supervisors and got more measurements. That is the level of detail I saw throughout the entire remodel. Jack is very picky, and he makes sure everything is done and completed correctly. The materials he chose are top-grade. His crew are skilled tradesmen and professionals. Remodeling is a hassle and disruption in your life. But Jack and his crew made the entire process run smoothly, efficiently and with ease. I receive huge compliments from friends and neighbors when they see the work Jack and his crew did. They are blown away with the fine detail, as I am. I can't speak highly enough about Jack Stilley and Memorial West Contractors and their work.

Terrible service. They were requested to remove and reinstall Hunter Douglass blinds. Once…read moreremoved it was discovered that a clip was missing. My wife notified them before they were to come back for reinstallation. Never a phone call. The Clip is a 10 cent item from Hunter Douglass which they do not keep in stock. I could have easily located if requested, but Houston Carpet never advised us that was too big of an ask for them to source. Technician shows up with no extra clip in stock and owner tells us that if they have to come back it will be another $75 trip charge. We can either chose to have a half-ass install or eat another $75. Avoid these guys like the plague.

This company made a promising first impression but the last impression is what matters most. And…read morelet me just say, it couldn't have been worse. Initially, we hired them to replace hardwood floors with LVP. However, the new floors didn't align with the baseboards, leading to 3 options: Replacing all baseboards Adding 1/4 round and repainting them Adding taller wood along with 1/4 round without needing paint. We have texts from the owner to prove this. We chose option 3, but later, we were told the baseboards would still need repainting, which was a concerning inconsistency. Despite this, we gave them more work, including adding a shower pan, new sheetrock, and tiling two restrooms. However, none of these projects were completed as promised. In the first restroom, a stand-up shower, they replaced the sheetrock, added the pan, and were supposed to tile it to the ceiling. At the last moment, the owner demanded an additional $175 to place the FINAL piece of tile at the very top, leaving the job unfinished. Workers stated they felt bad, but followed orders in fear of getting in trouble. Communication with the owner became impossible for six days. In the second restroom, a tub shower, they replaced the sheetrock but left the edges incomplete. The owner claimed it wasn't their responsibility and demanded more money to finish it. He said we should have known "the edges were outside the shower" and thus not part of the job. (Despite installing new sheetrock, which should have included smoothing the edges.) Niche edges were also to be painted to match the tile, but this wasn't done. After numerous complaints, the owner agreed to complete the stand-up shower but refused to finish and smooth the edges of the tub shower, leaving it visibly incomplete. Again, another worker of his stated he felt bad, but followed orders and reluctantly left. There's more! The billing process was equally frustrating. The owner initially texted us a balance of $7,100 (we spent over 57k) with unclear details. When we requested a clear breakdown, his wife provided a handwritten one, showing a different balance of $6,967. When we questioned these discrepancies, the owner had nothing to say. In addition, prices for additional jobs (painting stairs and staining the front door) were different than provided via text. See below: $4,700 to paint baseboards $1,500 on staining front door $975 on painting stairs Since we chose not to do the baseboards, he increased the front door to $1,800 and the stairs to $1,500. That is a $825 difference, which the owner claimed he had verbally discussed, despite no such conversation taking place. He justified this increase due to assigning different crews instead of having one do it all, which was not our responsibility as clients. We were given a price and that's what it should've been. Why do we suffer due to his poor management? When we refused to pay the inflated amount, the owner THREATENED to put a lien on our house, despite no signed contract for those prices. When we told him we would pay because we are good people and wanted to be done with him, he YELLED at us, "YOU MUST HAVE A BORING LIFE!" and hung up when we mentioned leaving a bad review. To make matters worse, when we reached out to his wife, who had just sent us an invoice that same day, she acted as though she didn't know us, asking, "Who is this?" This sums up how they do business, once they have your money, they don't care about you! If I could give this company negative stars, I would! The fact that the owner seemed so genuine at first is the scary part. He fools you then gets you with additional surprise costs and unfinished work. The additional costs need to be written down and signed, every time! Otherwise, he'll throw out whatever number he wants! SUCH A DISHONEST UNRELIABLE COMPANY!