Staff has rude and I'll even use the word nasty attitudes I'd rather spend my money elsewhere…read more If you like the brand just go online but walking in that store again for that staff highly do not recommend. What an awful experience

I'm so happy that an REI opened up closer to me because previously I had been trekking to the Carle…read morePlace location. This location is easy to find, located in a huge outdoor mall with lots of free parking. I like going into the store to "feel" or at least see how a product is prior to purchasing but they do have a lot more stuff on their website and they have an outlet store online as well. This REI has a good selection of items, everything is clean and organized and there's always an employee that will ask if you need help with anything. My last visit, I think 3-4 employees asked if I needed help with anything while I was browsing around. Hubby and I stopped by last year to check out their balance bikes and bike helmets for our son and the employee that was in charge of that area was super helpful and knowledgeable. We ended up purchasing an REI brand balance bike for him a month later for his birthday during their sale and I love how they have a trade in program for it. Don't quote me on it but you basically trade in your older, smaller one (I believe they have to be REI brand) and you get a percentage off (40%?) of the next size up. This is amazing because kids grow up so fast and I don't want to deal with storing outgrown sizes or the hassle of trying to re-sell them. The REI branded bikes feel pretty good in my opinion and my son is very happy with his bike and also his helmet we purchased from there. I also recently signed up for their membership program which is a one time fee of $30 which to me is well worth it even though I don't shop there that often. I believe when I signed up, you also get a $30 credit to spend so basically the membership's free! If you're in the market for camping and outdoorsy type products, definitely check out REI!

My Family came here to skate and I got myself a rental. However as soon as I got on the ice I was…read moresliding all over the place and had no idea what's going on. I went to this store and the guy told me it needs to be sharpened. Few minutes later he has it ready and I didn't believe him but when I got on I was amazed on the difference what I had before to what I had now! Made my whole skate session such a joy and fun experience and honestly if it wasn't for this place I wouldn't experienced that and would've dreaded the slippery session.

Andy is a true expert. And probably the most patient person I've ever met! He truly knows his stuff…read moreabout skates. He convinced me to get a size skate that I don't think was right but he confidently and nicely said to trust him. I am SO HAPPY I did. He fit my beautifully. Hurt at first til I broke em in but my skates fit me like a glove as he said they would. Andy truly is a gem. He cares about the people he services. I'm so glad to have met Andy who is now my go-to hockey guy!!

My last review about this awesome establishment was over 2 years ago. A quick excerpt from this 5…read morestar review from March 2, 2019- " I span over to this fantastic and energetic employee named Cory who is helping me restring 2 of my racquetball racquets as I popped the strings. He looks me in the eyes, he asks about my playing, my strokes and then goes on to suggest the perfect strings to complement my strength and style. He asks if I can wait as he starts to work on my stuff with a smile. I have never seen this nor experienced this before." Cory you are a natural and really, genuinely connect with everyone. I am humbled and absolutely just so very, very grateful for you once again taking the time and talking to me and finding out about my history, feet anatomy and specific needs as I came in on May 14th for 2 pairs of athletic shoes - one for racquetball and the other for everyday wear. Ray Ray was the " abnormal" kid born with six toes on each foot( still got them) with five toes being fused together on the left foot causing just a few issues with walking, running and balancing the first 39 months of my awesome life. This is the first time in my life that someone( ie Cory) really had the patience, the care, the ear and the know how to help me. He brought up three pairs based on my size 12 and a 1/2 extra extra wide feet and the first two were perfect- fit, feel, color, comfort, mobility - everything!!! Cory once again delivered magnificently. 3 weeks later - June 5th, 2021 - Capitol City World Outdoor Racquetball Championship, Herndon, Virginia - won the gold in the Men's 3 Wall A Division Doubles. Thank you Cory, from the bottom of my heart.

The best sports store,I know of in the area, myself and my husband, daughter and her family we all…read morebuy from here, a small family run business, the owner Justin, is a Great guy, my Oofos sandal broke, I had no receipt, I called the store, they said bring it back, we will replace it, super service, very polite staff, and also cheaper than the big outlets, even better priced than Amazon. Our go to Store for all our sports needs.

My daughter was convinced that part of my bad back and bad knee problems are due to my shoes, so…read moreshe "dragged" me to this store when we were visiting. I begrudgingly went, and to my shock and surprise, it ended with me loving the shoes I got because it feels like I'm walking on clouds. I don't know if my back or knee feel any better, but my feet sure do !! The shoes don't necessarily flatter my feet or overall look, but when I step into them, I no longer care. Clouds, clouds, and more clouds... is what I feel... and that's fine by me. The sales approach is completely different from what I've been given, which isn't much of anything, to be honest, and these sales associates know their "shit." They really do, and to be further honest, I think that what other Yelpers have viewed as "rude" or "condescending" was just the sales people ripping apart all preconceived ideas and trying to teach us how to TRULY get properly fit for a shoe, be it for walking or running or whatever. It was an education for sure, and I can see why some would be put off by it. I didn't want to hear some of what they said, but they weren't wrong, either, and my feet are happy once again. Maybe I'll order another pair in another color.

From the moment I entered the store I was greeted by Charles (?) who assessed the challenges I was…read morehaving with the fit of my current running shoe. He took the time to measure my foot , make suggestions and encourage me to try different sizes to find a better fitting shoe. I appreciated his interest , insight, and patience with that process. I appreciated the value and quality of the shoe I purchased - with a discount. Will continue to purchase my running shoes from this location.

Great store and super friendly staff. Clean and organized too. I'm mainly an online custumer but…read morehave been stopping there for returns and exchanges and other purchases.

I love Athleta wear! I would say it's comparable to Lulu Lemon type material & prices, but way…read morebetter. It wears and washes amazingly! I get so many compliments on the workout wear, especially the fun/funky patterns they sell. Also, the return policy is incredible! This location in particular is so well organized and clean. Plus the sales associates are so welcoming and helpful (Dawn in particular was so knowledgeable about the product and super helpful & funny). It's in a great shopping center to walk around in too with a bunch of other stores and restaurants to check out.

Horrible service, store personnel stated to try on boots now require boot fitting when i did not…read morewant a boot fitting just wanted to see if i like how the boots feel. "Store policy you must pay for a boot fitting".

I can always rely on this shop for my snow goods. I ran in here this morning last minute and three…read morepeople offered to help and i did need help! I was on my way to a skip trip and didn't realize i sold my old goods on ebay and had nothing for my trip. I grabbed goggles, new gloves and two neck and head scarfs and it only came out to aprox $250, which is incredibly low for these goods. 10/10 recommend.

The store manager, Chanel and assistant store manager, Ismael were so nice, friendly and patience…read more They got my custom items done in a timely manner. I definitely will be back. I can't believe I didn't come to this location first. Wow, I'm very impressed with how nice the people are. Thank you for all the custom work, Ismael!!! And Chanel was supposed to go home but waited for me to arrive. I'm so sorry but thank you so much, guys!

Ismael acknowledged our presence and asked if we needed help. He was nice and the service was fast…read moreand efficient. The store was kept in good order. I would visit again.

Wish I could say, wow, great establishment BUT, that's not the case. To make a very long story…read moreshort, my sister in law came in from Michigan to look for a gown for her daughter's wedding. My daughter and I both got our gowns for my daughter's wedding at Mieka 3 years ago (no my daughter didn't wear a traditional gown, and yes, her gown was beautiful ). My sister in law found her perfect gown at Mieka. Fast forward 2 months. I picked up the gown to bring to Michigan for the bridal shower and much to my surprise/ shock the beading on the gown was totally different than the sample. The saleswoman's reply... that's the way the designer is doing it now, going on and on how beautiful it looked. After a few FaceTime calls to show it to my sister in law I ended up taking the gown with me. Many phone calls later and many attempts to get some resolve, my sister in law finally spoke with Kenny, the owner. He was going to send replacement beads and would not under any circumstances overnight them to her. According to him, he wasn't going to spend $100 for overnight delivery. In the end, what he sent was a joke . Must have gone to the local craft store to buy beads that didn't come close to matching what was on the gown. None of this should have occurred. As soon as the store received the gown from the designer and the difference was clearly visible, my sister in law should have been notified. It should have been her decision from the start as to what should be done. The owners' excuse for an attempt to resolve the situation was beyond inexcusable. I would never shop here again. There aren plenty of places that carry the same designers. Their customer service is terrible, their attitude and lack of any sense of concern is deplorable. I was embarrassed by their lack of real concern and saddened that my sister in law had to go through this unnecessarily and unpleasant experience.

Shocked that this shop doesn't have 5 stars across the board! They have a wonderful selection of…read moredresses and the staff is always accommodating. Came here because my best-friend said they have a great selection and they really do! We picked out a dress for my sons wedding and it fits great! I highly recommend this shop if you need something for a special occasion!