The company has poor customer service. Received pants with a permanent crease in them near the shin of the calf. When I contacted customer service for them to uphold their one year satisfaction guarantee, I was told no. They basically said that I created the crease and it did not happen at their manufacturing plant. So the company does not even uphold their own standards. I won't be shopping with lululemon again. read more

lululemon athletica - Women's Clothing Near Me - Jacksonville, Florida

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Clarissa is a rock star! She helped me find exactly what I needed, read: what I wanted to buy didn't didn't actually need. I have been coming here for years and this was such a pleasant shopping experience. Lululemon's quality can sometimes be hit or miss but most things are top notch, super cute and feel like a dream. The store has great customer service and the company stands by their aspirational products. I walked away with great leggings and an on trend crop top. And to think, I only came in to pick up my online purchase. read more

lululemon athletica - Men's polo - Women's Clothing Near Me - Jacksonville, Florida

The customer service is great! Not pushy, but helpful. Their items are of course pricier but the fit, the quality and the style is so good. A lot of tops and such can be used for workouts, work, AND casual wear. So you'll get lots of use out of it. If you invest in a piece, be sure to follow the wash instructions! Makes all the difference. :) read more

I absolutely love my local Lulu! The staff here is always so welcoming and friendly! Today, Devin was super helpful with my exchange and it was such a quick switch! Liza is the store manager and she is fabulous! She was helpful with future potentials and had a great spirit. I'm personally obsessed with the Energy bra and the Wunder Under crops or pants. The energy bras have great support without being too restrictive. It's my absolute favorite for running and yoga! The wunder under are such a great fit for me. From weight lifting to yoga, they DO NOT MOVE. I hate when workout pants slide down your rear and you're constantly pulling them up. Not with these! They are fantastic and I've been obsessed for years! Definitely check out the Town Center LuLu for all your wonderful LuLu needs! read more

These ladies are such a freaking riot! I was a on leisurely jog through St. Johns Town Center when I stumbled up on lulu... of course I pumped the brakes almost instantaneously to take a gander at what this location had to offer. Aside from lulu's usually top quality, durable, super chic, workout/casual, functional pieces...the staff was fantabulous! They welcomed me effort I was fully inside the entrance and made me feel like a team member the entire 30+ minutes I sat around just shooting the breeze with them. As I said, I had a jog in progress so I was pretty wet; Leslie offered me paper towels and cold water before asking if I wa looking for anything in particular. Before I left to finish my session I'd been invited to join their 5K and an evening workout. Now that's service! ~Christy read more

lululemon athletica - Women's Clothing Near Me - Jacksonville, Florida

LOVE their new larger location in Town Center. Huge variety of the new styles and I've always had great customer service here. Staff is super friendly. read more

Clothing is. Ice but overpriced. I can buy the same quality for less money at several other vendors.

This lululemon location takes the cake! I have been to several of their retail stores and none of them compare to the customer service I receive at this location. Let's be honest, it's expensive. But the quality of the product and the customer service to back it up really make all the difference. Every time I come into this store I am greeted warmly and offered assistance. If you don't want help, they don't continue to push and make you feel uncomfortable. If you require help you will get the best of the best. My favorite product they make are the 6" mens running shorts. They have built in briefs and a cell phone pocket. I love that they have a very comfortable and flexible feel while allowing room for a phone or keys, etc. There is also a band on the backside of the shorts that you can tie a t-shirt into if you decide to take off your shirt during a run. They really think of everything. They also stand behind the quality of their products -- once I had a pair that had a pull in the material which I didn't notice until well after my purchase. They replaced them at no cost with no questions asked. If you're looking for high-end, high quality athletic wear that comes with great customer service look no further than lululemon. read more

I'm astonished I haven't written a review for lululemon until now?! Located in the heart of the St Johns Town center is your 'one stop shop' for the prettiest & most functional yoga/Pilates gear around. The staff was super friendly and helped me find my sizes for a crop top, pants and jacket. Both the jacket and pants had subtle pockets for your cell phone or CCs. Sometimes I'll walk our dog down to a coffee shop a few blocks down so this comes in handy for me. I will say the store is on the pricey side but the quality is incomparable. Stitching is perfect and after multiple washes the items still look brand new. read more

This is the best lulu I have been to! The staff was extremely nice and also helpful! The store was large and carried a wide variety of sizes! I left with a bunch of great clothes! read more

I love free yoga at lulu. Plus while I'm there I get to scope out final sale items. It's a great community of yoga people that range from inexperienced to experience and I just think it's awesome that it's free. Everyone is so nice and they usually have fruit or muffins after yoga. read more

Excellent customer service! I'm a 35-year-old guy who was shopping for my wife. I would much rather be in the woods alone then at the mall, I was completely out of my element. I was immediately greeted by a smiling friendly young lady. I confessed my dilemma. She immediately escorted me to another sales associate introduced me and said she would be happy to help me. The second young lady was also kind, smiling, and helpful. She was sympathetic to my ignorance and extremely patient. I bought more than I would have without such great help. My wife is extremely happy with my purchases. I initially walked in to the place across the street Athleta only because it was closer to my parking spot after being completely ignored for about 20 minutes I decided to walk out and go across the street to Lulu. I could not be more pleased with my decision and will be a repeat customer. read more

This store always has just beautiful and comfortable clothing. I can't help walking in. I wish their price points were lower but that's why I shot in the clearance section which is usually scattered around the store. But this time, they were in one spot. Much easier. I picked out a really cute pair of shorts. It is a smaller store but has a great inventory and many different style options. I love that they use the store as a yoga studio on select weekends and the class is free. I will recommend Liz who checked me out. She was such a nice girl and very knowledgeable. read more

I love the ladies who work here. This location is by far my favorite although it's 2 hours away. I make this trip every couple of months when I want to hit ikea and Nordstrom. Well worth the drive read more

This is a great lululemon. The employees are very helpful and this place always makes sure they have a decent variety of sizes. If they don't have something on the rack make sure to ask because they might have something in back. I ended up buying a jacket and scarf on sale and was thrilled. It's not often that they have any sales period. read more

Another day of bliss in Lululemon! Melissa from Bliss Yoga was the instructor for karma yoga that Sunday. She was intense, intelligent, and was gentle yet challenging during the yoga session. Someone gave citrus fruits at the end of yoga - a nice touch! I bought my dream yoga mat finally. Worth the wait! read more

Lately, I Only shop at Lululemon for EVERYTHING! I love the quality and style of their athleisure. PLUS they have a military discount. Thank You for supporting the troops! read more

This place is like heaven to me. Love the selection of items here plus the staff are all nice. Every time I am in the area, I make it a point to visit this place to hoard my favorite items. read more

I am pretty sure that athletica is affiliated with lululemon...but they have more versatile clothing items that are a little less expensive. I came in for specific items...being a sports bra type swim top...and they had a very similar item that worked out great! I have looked all around town for a specific swim top. I saw that the swim wear was on sale but they still had a good selection in all sizes. I walked out with a flattering and versatile suit that is unique and another top that has good support and coverage....great for swimming/snorkeling, fishing, boating, and skiing. I am very happy with my finds and will definitely be back. read more

Great products. Wonderful staff. They are currently doing construction on the place but I am excited to return for classes once they are finished. The customer service here is superb! read more

Such a privilege to have Lululemon store in our Nocatee, I am a big fan of Lululemon and I ordered regularly though their online, beside took me more than a week for waiting, also kind of hassle for return if without seeing or trying. A few days ago, I bought a few pieces from their Nocatee store, I was rushed and took a wrong size6 instead of 8, (this is the problem when not wearing a reading glasses) it was a mark down item and supposed not allow to refund or exchange, but I did try my luck but worry they say no, the staff there are super super nice, the right away to exchange me to the right size without any question or attitude, I really appreciate for the kind help and great service, I definitely will continue to shop in their store regularly. y say no, fact is the staff there are super super nice, the right away to exchange me to the right size without any question or attitude, I really appreciate for the kind help and great service, I definitely will continue to shop in their store regularly. read more

If I had unlimited funds, I would buy all my workout clothes are lululemon. They have an amazing selection! This particular location also offers FREE yoga classes every Sunday morning between 9:30a-10:30a. They rotate different local instructors each week. I can't to take one of those! read more

Super helpful and knowledgeable salespeople. I went in there kind of intimidated by the layout, but as soon as I got help, it found exactly what I was looking for. It seemed like between all the salespeople, they all had tested out the merchandise. The price is kind of an deterrent. But they've got a teeny tiny sale rack. Ask for it b/c you might miss it. It's almost non-existent. Alternatively go online to their 'loot' section for sales. But for real, if you do Bikram yoga, theirs are better than nike or adidas sports bras and shorts. They've also got hair ties and headbands. read more

Lululemon Athletica have the most comfortable and stylish athletic gear around! Whether you're a runner or into yoga/pilates - they have all the items you need to make your excercise as seamless as possible. They are on the pricy side, but you are paying for innovation and technology as well as style. They put a lot of thought into the design and extra features of their clothes - something I really appreciate! read more

Uhhhhhh listen... Shorts for $80? Nah. I can workout (if I ever did) in some cheap shorts from Wal-Mart and a sweaty t-shirt from my dresser drawer. I know, I know - how unhip. Call me crazy, but sweat and uber-upscale fashion don't seem to go hand in hand... But those $15 socks are something sweet to admire! read more

I didn't get anything here, but stopped with my dad. I came here on Christmas Eve and the staff was very friendly. When we were waiting, an employee let us write on the chalkboard, which was awesome. Another employee gave my siblings free guitar picks! read more

This is the best place to buy all your fitness apparel. And the upside of the clothes is that they last forever. Great staff and great choices!! read more

If you are a yoga fanatic or just someone who wants high quality women's workout clothes in a welcoming and friendly environment this place is a must. read more

Lululemon at st johns is awesome. The sale associates are always energetic and fun and extremely helpful.

My name is Kelly Pogue and I love Jacksonville lululemon! If you haven't experienced coming into this amazing store u need to the service is amazing and everyone is so helpful. And I have to say it is always a fun experiencethank you Jacksonville lululemon for making our store amazing!! read more

This review is really just for their "lock-door" policy for the Sunday yoga classes. It sucks! I rushed all the way across town to meet my friend, who was saving me a spot and a mat. I walked up to the door literally at 9:31 only to find a sign saying that they locked the doors at 9:30 when the class started. I peered in the window and saw exactly where my friend was, but the instructor refused to let me in! This was my first time trying to attend this class so I had no clue they'd lock me out. While I understand that it's inconsiderate to be late, sometimes things just happen...accidents on the road, getting lost, etc. I've never been to this store before so it took me a few mins to find it once I got into the town center, only to be supremely disappointed that it was all for nothing! It'd be much more reasonable to at least give a 3-5 min window before locking up, which I was well within. I was literally ONE minute late, so they gave no leeway and may have actually locked the doors early for that matter. I mean, come on!! This makes me never want to come to this class again or to shop here if they can't even be understanding in such a simple way. read more

No. I went here for the first time today. First of all. The selection is meh. The lady at the counter was extremely rude and condescending. You're in Jacksonville FL. I couldn't find the store because there is no sign but apparently, according to her, "you have to be in the know to understand the sign" of their store. Fast forward $180 later and all I bought was a pair of yoga pants and a sports bra. Somebody please explain this to me. Yeah. They're comfortable, but really? What's with the "I'm better than you" attitude because you're wearing Lululemon. I give them props that they have quality clothing, but the holier than thou attitude on top of the pricing does not get my vote for a place that only sells sportswear. I would have rather them been kind and caring and maybe I would have been back, but to make me feel as if I was back in LA again. Ok I'm out. You're clothes are not worthy of that. read more

I have always been a big fan of our Jacksonville , FL location. My husband and I have spent A LOT of money in there. The people that work there are always helpful , nice, and greet us with a smile. My husband is a certified instructor and wears many lulu clothes as part of the r&d team. I started to realize that the staff picked and chose what they discounted as he purchased it. When he'd buy a headband it would be full price or a bag, etc. He never brought it up because he was glad to get any discount at all. But that got me thinking..if you read the description on the site it says r&d get a discount on any lulu merchandise. That is not the case. If the person checking you out doesn't feel the item is intended for your sex they will not discount it. I actually find this very strange and offensive. What if a man wants to wear yoga pants from the woman's side or buy a jacket that happens to be a woman's cut? Is that not an option? Why is it that it does ring up discounted and then if they choose not to, they grab a manager to make it full price. Yes this actually happened today. I have never seen this happen in any other store ever. I think it's a terrible, discriminatory practice. It's fine if some items aren't eligible in general, but to pick and choose is very biased. I really don't get offended easily, but I can imagine this has probably happened to other people. I think this policy should be changed to incorporate all in store items regardless of the persons gender. This is 2014 people. read more

Awesome clothing. A little pricey but whatever. Oh yeah and the staff are quite the lookers.

I have never had such horrible customer service in my entire life, especially in St. John's Town Center. After visiting the register and asking if they could hold items I had picked out so that someone could pick them up before the end of the day as a Christmas present, I was told they don't do holds (company policy I'm sure, completely understandable). So I decided to step over to the side and take pictures of the tags. While I was doing that and incredibly rude employee asked if I was all set. After explaining to her what I was doing and apologizing, with a very condescending attitude she told me to "do whatever you want, they're going right back on the floor" after asking if I should return the items to their racks. Then she proceeded to sarcastically say "yeah whatever that's great have a great day" and laugh as I walked out of the store. I am completely appalled and WILL NOT be going back to that location again. I have worn lululemon for years and expect better treatment when I plan on spending hundreds of dollars on your products. I walked across the street to Athleta and got wonderful service and better quality clothing for my money. read more