Grooming was terrible! Or should I say I say non- existent! $43 for a nail trimming, facial and…read moreanal hair hair trims. They claimed they bathed him. I couldn't tell. They had me come back the next day for a full service on them and it was a repeat of the same B.S.!!! I'll be taking the hour drive to pet sense where I normally take my maltipoo. Pet Smart has lost my confidence. Totally disheartened and disappointed.

brought my new shelter dog in to have nails, Dremel and trimmed. I wasn't sure how the dog would…read morereact, but she was a little difficult, but they handled it well and made it a pleasant experience. A great nail trim job. Kudos to the groomer.

Always amazing when I come in! Always have what I need! Thank you for your kindness !read more

I bought a Beta fish. The lady was soo incredibly helpful. The best care tips , she was very…read morehelpful in trying to find the perfect fish for me. Give that lady a raise! Best customer service including the cashier. This is why I shop there. Thank you for everything!

They have almost everything you'd need from a pet store. They have some store pets such as a macaw…read morethat says "hi" back to you! They seem family owned and very informed when it comes to pet questions.

Love this place! The staff is super friendly and helpful. My boyfriend and his family have been…read morecoming here for YEARS. I love coming in to play with the resident animals as well as the animals for sale (I want them all). They keep a card with clients and the type of dog food they buy so you never forget (I may be the only one in this predicament though)! There is a wide variety of toys, I often bring my dogs up to pick out a new one since they are spoiled. I highly recommend this local business for pet supply needs.

I urgently needed a metal screen top for our aquarium that houses a bearded dragon. I couldn't…read morefind a store that sold them without ordering in advance. After a quick phone call, World of Pets came to our rescue!!! They had exactly what we needed in stock! Even though they are not close to where we live, it was well worth the drive to get exactly what we needed without a wait, and Preston was super helpful!!! They have a vast inventory, not only for aquatics, but also reptiles and things you can't find elsewhere! HIGHLY RECOMMEND!!!

I went in to buy a 20 gallon long tank because none were available at Petco or Petsmart, at the…read moretime. They charged me 60 dollars just for a standard 20 gallon long. Every place else that does have them, sell for half that price. So will I be back? Nah. Too far out of way. The staff seemed ok however, but I've read many different reviews stating other wise.

Update; This business owner is over -the-top, and not in a…read moregood way. His response perfectly demonstrates exactly what I described. *The lies *The excuses *The accusations Just as expected. I (unlike the shop owner and the 'groomer') have no reason to lie. The pictures show only the visible part of the damage. The permanent damage to his trachea, his knee and front leg/shoulder cannot be seen except on X-rays. The emotional damage and PTSD is an everyday thing and I'm still working at a snails pace, gentling him back into grooming. He doesn't shake as much as he did at first but it's still awful for him. These people are monsters, and the 'groomer', Cassidy...I don't know this person, never met her before, but I do know that she has absolutely no business dealing with animals. Shame on you people! Dropped off my Pom for basic grooming with Cassidy. Instead of a well groomed fluffy happy Pomeranian, I picked up a very quiet little Pom with The entire bottom half of guard hairs cut off, you can see his skin through the undercoat that is left. He was abused in a manner that caused his trachea to partially collapse with improper use of the grooming loop. Cassidy caused his front right leg to no longer have full range of motion, and a luxating patella (his right rear leg), repaired with no issues for ten years, is knocked out of place as a result of the 'grooming' he received from Cassidy. The owner was rude, accused me of lying. Cassidy lied. Another employee there lied. Owner was physically very threatening, approaching me quickly several times stopping inches from my face, so close his spit got on my face as he yelled at me. Of that's the sort of thing you are looking for, you're going to absolutely LOVE this place!

Absolutely the most amazing service!! They were so gentle with my pup and were so understanding of…read morehis needs! My pup is pretty dog reactive and they were so accommodating and kind. They are the first groomer that hasn't hurt my pup while grooming him, he came back to me so happy and crazy just like when I dropped him off. The prices were incredible for the service. Normally it costs well over $100 for a doodle grooming, but I paid around $65 for the grooming (bath, trim, nails), it was more with a tip of course but they were wonderful so absolutely deserved! So thank you a ton for being good to him, he'll be back soon!!

I bought a Miniature Pincher today. The Young Ladies were very nice . Professional,Caring &…read moreKnowledgeable. I picked her up today @ 6pm. 11-24-2024. Thank all of you !! I highly recommend.

I called three days ago to check the price on one of the puppies. I was told 1,200. and 10% off to…read moremeet with him. i called back today after he went on sale and he's now $5,000. WTH????? They can keep him!! BAD CUSTOMER SERVICE!!!!!!!!!!!!!!!!

A stray precious kitty stumbled upon me and my mom. We fell in love with him but we couldn't keep…read morehim. I tried everything to get him adopted before I called the shelter. I called up there today and spoke with Whitney. She was very professional, patient and kind with explaining everything to me that they do for the animals in their shelter and for the ones that come in. She informed that she would keep me Posted on his progress in the shelter, which I loved hearing. I highly recommend them. My mind is at ease knowing that he'll be taken care of. Every animal deserves a fighting chance. And deserves to have a loving home and family.

My friends neighbor puppy was left alone in a cage with no water or food in his apartment for 3-5…read moredays due to his arrest. After hearing this puppy cry and barking for 3 days my friend & I called 911 and Boone County Animal Control, BCAC never checked on the poor thing ( we called numerous of times ) still they didn't check on him. My friend and another neighbor went to check on this poor puppy through the back door, the door was open and they retrieve the puppy, they feed it and gave it water ( it was starved and was holding his poo & pee in for days, it finally relieved itself ). Afterwards we called BCAC and they FINALLY came with a K-9 unit and made my friends put the puppy back into the cage and put it back into the apartment of the man who is in jail and doesn't seem to be getting out anytime soon. Meanwhile my friend & her other neighbor were scorned by BCAC & K-9 Unit about 'breaking & entering.' A PUPPY"S LIFE WAS AT STAKE AND BCAC WERE TOLD ABOUT IT NUMBEROUS TIMES BY EVERYONE CALLING THEM!! THAT PUPPY'S LIFE IS JUST AS IMPORTANT AS ANY HUMAN LIFE AND THEY JUST DID NOT SEEM CONCERNED ABOUT IT FYI: The owner of the puppy was arrested during the weekend ( probably Friday of Saturday) today is Tuesday.

This location of WBU may be on the smaller size, but it has everything you need to upkeep your…read morebackyard habitat as well as offer a bunch of cute knick knacks! Sabrina helped us navigate the store and had a friendly and very knowledgeable conversation with us during check out - a terrific worker! They offered useful items such as Feather Friendly film to prevent window collisions that you can put on at home. They also had fun items such as ChirpyTop, a little bird that goes on the end of a wine bot and chirps when you pour! I had a great time looking through their BOGO 50% off Christmas ornaments, finding one Chickadee and one American Goldfinch that go great with my nature-based Christmas tree. Looking forward to my next visit!

First time customer and was very impressed. Great selection of products. The store manager was…read moresuper friendly and knowledgeable of the products. he was very helpful in recommending the best products for my needs. Will absolutely be returning!

The staff are super friendly, patient, and very helpful. I've been in twice so far to buy White…read moreCloud Minnows and a Pleco. Going on two weeks and they are doing perfect. They specialize in fish here, not like a run of the mill pet store does. They actually quarantine the new fish and make sure they are well before selling them. This is my new go to Aquarium store. Sure the prices are a bit higher here, but the old saying has never been more true, you get what you pay for. You want quality? You gotta spend a little more, which to me is great. I'd give more than 5 stars if I could but unfortunately, 5 is the limit.

Good selection Indiana an helpful staff. I wanted help solving alge problem and the helped me solve…read moreit easily.