This office honestly deserves more stars. I've only had my initial consultation, and I already feel…read moreso grateful that I found this place. I originally requested a specific appointment day, but they were fully booked, so I asked to be added to the cancellation list. I didn't expect much, but they actually followed through and called me when something opened up -- that small act alone made me feel like they truly care about their patients. As someone who works Monday through Friday, their schedule is a huge plus. They open as early as 7:30 AM, they're even open during my lunch hour at 12 PM, and they offer one Saturday each month, which makes getting care so much easier and less stressful. I have pretty significant dental anxiety, so going to the dentist is never easy for me. From the moment I walked in, though, I felt understood instead of judged. The first visit focused on X-rays and high-tech photos, and everything felt very thorough and thoughtful -- like they genuinely care about the health of your teeth rather than just rushing you through. My hygienist, Angela, was incredibly kind and personable and made me feel comfortable almost immediately. Dr. Shaghasi also took the time to talk with me and reassure me that my fears were completely valid. That meant more to me than I can explain. For the first time in a long time, I'm not afraid to go back to the dentist. I actually feel safe here -- and I'm truly looking forward to continuing my care with this team.

Always on time, professional and are great with reminders for apt. If you have a preference for who…read moreyou want to do your cleaning they are willing to accommodate. Great place my whole family comes here.

Dr. Wang has truly been such a blessing to find! I've ended up bringing my entire family to him…read moreincluding my kiddos. I've even noticed that sometimes non-pediatric dental offices can be the better choice. He brought such a calm, gentle approach with my son and kept me informed every step of the way during his visit. He's also worked hard with my husband to get his teeth healthy and pearly white again. Dr. Wang is incredibly knowledgeable and honest, and I can't rave enough about the care he provides every time we come in for checkups and cleanings. I highly recommend this to be everyone's dentist office! They treat you so well here.

Dr Wang is an excellent Dentist. He is very friendly, kind, gentle, caring and thorough in his…read moreapproach to Dentistry. I left another dental practice in order to have Dr Wang as my Dentist. I highly recommend him and his team.

Best dental practice I've ever been to. Dr Todd and his staff are kind, professional and very…read morethorough. Today was my first visit and I am quite impressed with the professionalism, quality of care, and attention to detail in this practice. Thank you Dr Todd, CZ, Haile, and Jessica for such a pleasant visit.

I would not recommend Dr. Yeronodopoulus, prices are way to high and just get the feeling that you…read morebeing ripped off. Went to replace a crown that fell off and was charged 400 hundred dollars! He spent a total of 5 minutes with me. Had a cleaning and upsold some mouthwash for 20 more dollars but wasnt told until to got to the checkout.

Great experience today. My hygienist, Jasleen, was efficient, thorough, and one of the best…read morecleanings I've had -- I truly felt every tooth was carefully cleaned. She was patient and made the visit very comfortable. Dr. S. is kind, knowledgeable, and a pleasure to see. Highly recommend this office.

I've been a client of this office for 6-7 years- I've seen just about the entire staff at this…read morepoint and they are always professional and trustworthy and they put up with me :) I came to this office looking for a dentist I felt comfortable with Dr. Soleimani is such a good dentist I've also seen Dr. Du as well and I trust her fully. Natalie is a great hygienist I have been with her the entire time and I don't know what I'd do without her! I've sent all my coworkers here and they have all felt the same and have been happy with their experience!

I am very thankful to have Dr. Gupta as a dentist, she is very no-nonsense and straight forward…read morewhile being kind and understanding. Her staff are all very friendly and professional, each cleaning I've had has always been great. I love chatting with them between things and such. The office is very clean and bright, ample parking available in the lot right outside. When it came to replacing old fillings, costs and such were detailed with what my insurance covered and such. There was a billing mishap with insurance coverage changing dates, Dr. Gupta showed me all her attempts to rectify it with my insurance before bringing it up to me and I honestly appreciate the effort. If it's a job that Dr. Gupta doesn't do (i.e root canal), her recommendations were great and skillful. She makes sure to include details in the referral, so information between offices are seamless Final Thoughts: I'd be always recommending here to people asking for a dentist in the Pleasanton area.

Dr. Gupta is amazing with details and very skilled. I highly recommend this place if you need a…read moreknowledgeable and experienced professional care.

I used to be a patient of Dr. Ko many years ago before I relocated to Southern Cal. I have nothing…read morebut positive things to say about his office etiquette and level of professionalism. The service was always on point. I felt welcomed by his staff and I was always satisfied with his service. I would definitely recommend his services .

I had excellent experience with Dr Ko's office . Highly recommend Dr Ko as your dentist, and…read morehygienist Maria she did good job on tooth cleaning that I haven't it for years. I had schedule conflicts when I came in to Dr.Ko's office, his staffs were impressed helpful to work it out. It's not easy to find a good doctor nowadays, I am very happy with my visit and I will come back for my next appointment.

i've been going to Gateway Dental Care for 15 years. They've done everything for me crowns cavities…read morecleanings bridges I have never had anything but exceptional service Francine Kitagawa DDS it's gotta be the best in California no doubt thank you very much.

As a long-term patient of Dr Francine Kitagawa, I can vouch for the office's professionalism and…read morecare through the past two decades. She has seen me through dental crowns, fillings, tooth chips and even an emergency visit to get a temporary crown. (The temporary crown was a work of art itself!) Dr Kitagawa and the staff are always mindful of my comfort, with continual check-ins if anything hurts. During my last visits this week, they even turned on the AC and supplied me with a soft blanket. The dental hygienist, Kat, is thorough yet gentle even when poking me with needles and drills. Dental visits are never fun, but the friendly and caring staff helps me get through it every single time. A shout-out to Maria at the front desk for her patience in scheduling and billing questions. Thank you to all of you!

This is my second review for sustainable smiles but this time it's in regards to Dr. Ta. My mom and…read moreI were first seen by Dr. Young and had a great experience..last Friday my dad and sister where seen by Dr. Ta. I'm glad to say they had an amazing visit as well. I want to thank Dr. Ta for her kindness and thoroughness and patience with both my dad and sister, but especially with my sister considering she's deals with anxiety and has had a bad experience before at a dentist. Dr. Ta made my sister feel comfortable and heard when it came to her dental issues. I appreciate her patience with communicating with my dad even though he can speak English there is still a language barrier but Dr.Ta did not hesitate at all and was still great at explaining everything in great detail with my dad. I appreciate her communication with me as well with the visits for my dad and sister. Thank you Dr.Ta and her staff at Sustainable Smiles for the care and great table side manner given to my dad and sister.

I can't say enough good things about Dr. Young and her entire dental office. After a really bad…read moreexperience with a previous dentist, I was left extremely anxious and fearful of dental visits. From the very beginning, Dr. Young completely changed that for me. She is incredibly skilled, patient, and compassionate. Over the years, she's taken the time to truly understand my anxiety and has gone above and beyond to make me feel comfortable and at ease. Thanks to her care, I no longer dread going to the dentist -- something I never thought I'd be able to say. I've been seeing Dr. Young consistently for the past 8 years, and my oral health is genuinely the best it has ever been. That alone speaks volumes about her expertise and attention to detail. Her staff is just as wonderful. Everyone is welcoming, friendly, and professional, and you can tell they genuinely enjoy working there. It's clear that Dr. Young treats her team well, and that positive environment really shows in the level of care patients receive. If you're someone who struggles with dental anxiety or is simply looking for an exceptional dentist, I can't recommend Dr. Young and her office highly enough.

I highly recommend this clinic. From start to finish, the entire experience was professional and…read morereassuring. The office uses state-of-the-art, new equipment, which really gave me confidence in the quality of the service. I especially appreciate their convenient scheduling reminders, which make keeping appointments stress free and being on time. I was in for a teeth cleaning and check up, and I am extremely happy with the results.

I went to Dr Hanna for implant dentures because he offered a discount program for patients willing…read moreto be a part of his implant training program for dentists wanting learn how to do that. When I first met him he seemed kind and knowledgeable so I put down $8,000 to get started. They also offered no interest financing that made the whole thing affordable for me. During the planning process, I didn't realize at first that he was guiding me to make choices that were different than what I really wanted. Then, when mistakes were made, he would tell me that it wasn't a mistake or that I had caused it. I was constantly having to fight him on everything. The surgeries were extremely painful and he was not providing adequate pain control for post surgical pain. When the top section of teeth were completed, it was very obviously slanted. See photo #1. I spent two years begging to have that problem fixed. Finally he had that bridge re-done but though it was partially corrected, it still wasn't straight. See photo 2. When all the teeth were installed, the teeth from top to bottom did not match. The upper arch was wider than the lower arch and he said there was nothing he could do about that. I also have a full mouth scan showing how irregular the final installment is. He and Ricki promised to refund me for the upper bridge, but that was never given and they will not respond to my efforts to contact them.

I was greeted with a smile and a welcome. I was notified there might be an additional 10 to 15…read moreminute wait-time, which is the first time I've had any medical or dental profession do this and I appreciate it. This office and the staff work hard to put the patient first, making sure that any questions are answered and any concerns are met with friendly response. Going into my fifth year with Pleasanton Ridge Dental group, I've watched this practice improve & I appreciate it! The reason for this particular visit is my crown fell off Sunday night. I called first thing Monday morning, Presidents' Day weekend when most everywhere is closed and they were open. They were able to get me in at 11 AM! My crown was reattached and I continued on with my day with minimal inconvenience. How satisfied am I with Pleasanton Ridge Dental Group? Enough to pay for independent coverage allowing me to remain with PRDG when my Medicare advantage health plan chose a free dental plan benefit with a different provider. That's saying something!

I am disappointed that I had to give one star in order to leave a review…read more My experience at this office was so poor that I genuinely wish I had never come here. I initially came in for a root canal with Dr. Karishma Shah, and from the moment I sat down, the experience felt unprofessional. Before even introducing herself, Dr. Shah immediately began commenting on the size and length of my teeth. The assistant joined in as well. What should have been a simple introduction turned into a discussion about my appearance and dental anatomy, which made me uncomfortable from the start. The procedure lasted approximately 2 to 2.5 hours. During that time, Dr. Shah repeatedly commented on how long my tooth and root canals were, sighed heavily, huffed and puffed, and appeared visibly frustrated throughout the procedure. As a patient lying in a vulnerable position with my mouth numb and open, it was upsetting to repeatedly hear complaints about something I cannot control. Dr. Shah also made negative comments about another dentist's work after asking who had started the procedure and placed the temporary filling. She remarked, "No wonder, I can tell," followed by comments about it looking like his work, while laughing with the assistant. Hearing providers criticize colleagues in front of a patient is highly unprofessional. The conversations throughout the procedure were equally concerning. Dr. Shah and the assistant discussed another patient who had missed an appointment, questioned whether that patient was really in pain if they failed to show up, and complained about how schedule changes affected Dr. Shah's day. None of this had anything to do with my care and should not have been discussed in front of a patient. Because of concerns about the length of my canals, approximately nine additional X-rays were taken throughout the procedure. Dr. Shah repeatedly left the room between these X-rays, which significantly extended the appointment and raised concerns for me about maintaining a sterile environment during treatment. The worst part occurred when Dr. Shah dropped a heavy dental instrument onto my head while I was in the chair. I suffer from migraines, and the impact immediately triggered one. Despite this happening, there was still approximately 25 minutes of work left to complete. I came into the office for a root canal and left with a migraine that lasted four straight days. Unfortunately, my experience did not improve when it came time for the crown placement with Dr. Chan and Briana. The crown felt too small from the beginning. Briana did not introduce herself until I specifically asked for her name. During the fitting process, there were difficulties placing the crown correctly. At one point, the crown became stuck and could not be removed immediately, requiring several minutes of adjustments before Dr. Chan and Briana were able to remove and reposition it. Even after the crown was placed, it did not feel right. The crown protruded enough to rub against the inside of my cheek and caused ongoing discomfort. As a result, I had to return for a third visit to have the issue addressed. Given the amount I was charged for treatment, I expected a properly fitted crown and a smoother experience overall. Instead, I was left dealing with discomfort, additional appointments, and frustration that could have been avoided had the crown fit correctly from the start. EDIT: I just checked my insurance statement I am livid! I spotted 3 Extra charges !!! and the amount to be charged the CORRECT amount to be charged has ballooned!! I will be making a claim against this! DO NOT COME HERE!!! ABORT MISSION!