Clean and professional. Hydro facial was amazing and reasonable pricea. So relaxing. Highly…read morerecommend.

Love this place from the owner to the services, everything is great! Lash service is the best for…read moreretention. Quiet and tranquil atmosphere!

Edit - looking in my bank account, I was actually charged $130 for a haircut with a master Stylist…read more, who chopped up my hair and then sent me off for somebody to style it

I have been here a few times I absolutely love it. Ashley is my stylist she does a great job but…read morehere I have never seen anyone walkout with a bad look. I love how well the shampoo girls take there time massaging as they wash your hair. I actually felt so comfortable I fell asleep one time for a couple of seconds. Go here you will not be disappointed.

I have been going to Salon 13 since I was a young teenager and have not stop nor went anywhere…read moreelse (except once when I lived in Australia) since. The staff are always on time for your appointment and welcoming. I would recommend the Salon to anyone.

Kris is my go-to stylist for haircuts ever since I moved to the Boston area!…read moreShe is always on time for all appointments, listens to all my comments and suggestions, doesn't rush you at all and I always leave feeling fabulous! Especially appreciate the time she takes to show me how I can style my hair to get the best out of my haircut! If you can make the drive, it's totally worth it!

Constantly making you wait ans they are never ready for your appointment. Have had multiple…read morepedicures here and my feet came out just as rough as they were prior to the pedicure.

My go-to spot for my mani-pedis The ladies here take such…read morecare of you and will help you decide on colors and options (dip, gel, regular etc) never had a bad experience

Everything was perfect! Very conveniently located, clean and pleasant atmosphere. Will recommend…read moreto my friends and family.

Many years of the best in service from hairstylist/MAGICIAN Adelina…read more She is so thoughtful,so thorough, amazing colorist. Amazing person.

I walked in at the last minute because I was to lazy to wash and dry my hair. I seen Catlyn and she…read moreis a hair magician! She did my hair so well I see her all the time whenever I am lazy. Joanne is a nice owner and always comes over to say hello and I always feel welcome. I feel Yelp is the devil and feeds off drama and only posts negative reviews on business . This salon also has a nice selection of accessories that I end up buying so many things on my way out. Thank you Girls !

i gave of one try . i had never been there before.very dirty floors . denis assisted me he was the…read moreother owner. denis destroyedy hair . i washed it the next morning and i my hair was falling off when i was combing it . how is he a hairstylist ???? he didnt rinse my hair well because i guess he dodnt want to waste water , unbelievable and giovannas dont take credit card .what hair salon doesnt take credit card ? i cut my hair byyself its soo much shorter now because of denis . people dont go there . go to fisher experience its the best

I actually would give it zero stars or even negative 5 stars if I could…read more Let my ignorance be your lesson: I got suckered into a laser hair removal package because it was 50% off and had a "lifetime warranty." I am fair skinned so I asked the girl I met with if that would be a problem and was told "nope, our lasers are so good that the hair will be gone." I was thrilled because I have always been told it would not work because my hair is too light. No more shaving or waxing?! SOLD! Yeah right ... $3500.00 later and I was on my 15 or 16th treatment when the 12 year old "Technician" with too much make up and less than zero people skills told me that "I did not shave well enough and would have to come back" ... Excuse me but I SHOULDN'T EVEN HAVE TO SHAVE AT THIS POINT!! Anyways, good luck getting an appointment ... you have a better chance of getting a date with Pitt or Clooney than getting an appointment there unless it is schedule 6+ months in advance. I was put on a "cancellation list" for a call if anyone cancels. The manager was less than helpful and pretty much said "too bad; sorry our technician has zero people skills and refused to treat you ... but thanks for your $3500!" Shockingly (sarcasm, sarcasm) no one called. My "lifetime" warranty was voided, I am still shaving and am out the $3500+ I paid. The funniest thing is today I got a call from them about specials they are running this month! Are you serious? Haven't you stolen enough from me?

I got the full body laser hair removal package that was extra expensive because it was for life. I…read morewas supposed to do as many sessions as I wanted. If I had regrowth, I could go back and do more sessions for no extra charge. The front desk told me it was okay to go out of the 6 week period of time that is suggested for maximum results. I especially asked if it would affect my contract, I was told no. I walked in for my session and got told I violated my contract and I need to now pay for sessions. I talked to a higher up on the phone, he told me four full body sessions is all he could do and I would have to pay for more after that. None of my money was refunded. NEVER trust this company. They are dirty with how they run their business.

I got a one-hour massage with the spa owner. Overall I thought she had good technique, especially…read moreon my arms and legs. But when she worked on my upper back, neck and traps (areas that can often present problems for many people, and in some ways can be the most important parts of a massage to 'get right', or should I say, to not 'get wrong', sometimes her technique seemed a bit odd and didn't strike me as being necessarily appropriate. Massage began with my laying on my back. (Most other places I've been to, however, do the opposite...they have you start laying face down, and towards the latter half of the massage they have you turn over, onto your back...). In any case, before she began the massage, she'd asked me what I wanted to focus on. I told her I had tension in my neck and shoulders that I'd like her to work on. And while that is typically my problem areas, I've never had any other massage places have me start by laying on my back. In any case, she began the massage by diving right into my neck and shoulders, doing some pressing. (She didn't first run her hands lightly over me anywhere.... let me first feel the warmth of her hands laying on me, etc. ....nothing that most other massage places do, to help ease the client into the body work, first.) So because I was already experiencing tightness and a bit of soreness, prior to my coming in for the massage, my instinct upon her just diving in there and pressing hard on my neck, was, naturally, to tighten up and try to 'protect' the areas that were already experiencing discomfort. She also was turning my head, first to the left...working down the back of my neck up along the side of my neck...then she turned my head to other side, to do the same. I've had many a masseuse do this technique to me before, but they've all done this towards the END of the massage. Either way I found it odd that she did this all stuff right off the bat, at the start of the massage. As a result, I could not relax, and so did not enjoy that portion of the massage or find it helpful vis-a-vis my neck/shoulder tension, at all.. She should have eased into it...before doing all that intense pressing and turning of my head/neck. Also, when she was pressing on my neck, it was as if she were doing all the moves and techniques that she was taught, but yet, I didn't feel that she was really paying attention to how I might be responding to her pressure, or that she was actually 'in tune' with my body and what I might actually be in need of. It was as if she were literally going on the language that I first told her (that I had neck tension) and so she seemed to think that the way to address that was to 'just start pressing hard all over your neck' (sort of like how an untrained masseuse might do). Part of what makes a good masseuse is not just technique and an understanding of the body, but in paying attention to the client....'listening' to their body...observing how the client's muscles, connective tissue etc. respond to whatever the masseuse is doing.... The rest of the massage was very good, especially the work she did on my arms, hands, legs, feet. That said, there was also something odd she was doing with my shoulders...trying to manually move/rotate my shoulders...almost like 'shoulder rolls'...that felt like an odd/not helpful technique to me. I should also add that, I made an appointment, over the phone, for a one-hour massage (which I expected would be $75, since that is the first 'basic massage' price, that appears at top of their massage price list on the website). I never indicated on the phone that I were looking for any other type of massage. I simply said 'massage', nor did the person on the phone ever ask me to clarify whether I wanted a basic massage or something more specialized. When I arrived at the spa, and when the masseuse/owner came into room and asked me what I wanted her to work on, I said 'tension in my neck and shoulder'. This is a question most masseuses ask, before they begin a standard massage session. It was only later, after my husband and I had left the salon (and he paid the bill) that he told me they charged $95 for my massage, vs $75. It seems they made an assumption (perhaps because I said I had tension in my neck and shoulders) and charged me for a 'deep-tissue massage'. They should have confirmed the pricing with me, before beginning the massage, making sure I were aware that if a 'deep tissue massage' were in order, that it would cost more. They should not have made an assumption that I either wanted a 'deep tissue massage', or that we'd be willing to pay more for that. The spa space is nice overall and the treatment room décor, ambiance and music nice. The quality of the massage oil also felt quite good.

I think this spot has been bought out from the original owner…read moreWanted a good cleaning with extraction so I made an appointment for my desired facial $120 ok np My recent facial experience was nothing like in the past The woman that did my facial never extracted anything Her touching my skin was minimal She had a couple of what felt like sandpaper machines that she went over my face lightly Her phone rang twice The first time she let it ring! The second time 5 minutes later she answered and got up and left the room to have a conversation There was supposed to be a mask treatment, and guess what? She opened and pulled out a cheap sheet mask and put it on my face and left the room A sheet mask! Right now the new owners have no concept of customer service or supplying a good product Its more like a glorified nail salon with knock off jewelry and bootleg products Such a disappointment

My girl Meghan always gets me right - I live out of state and make sure to book an appointment with…read moreMeghan for a quick cut and touch-up every time I'm home. The prices are fair, the staff is excellent, and the ambiance in the loft is gorgeous. Truly love coming here to get my hair cut!

I love the wash/dry bundles-- an amazing value. Hazel is an up & coming stylist & does an amazing…read morejob. She gets my hair! Caroline & Simone are awesome as well. Everyone is courteous, kind, professional and kind! Jessica is a wonderful young lady at the front desk. Katie is a new addition; learning the ropes but sweet. I have been coming here for years & absolutely admire how the salon is conducted here. Kudos to all