I got a one-hour massage with the spa owner. Overall I thought she had good technique, especially on my arms and legs. But when she worked on my upper back, neck and traps (areas that can often present problems for many people, and in some ways can be the most important parts of a massage to 'get right', or should I say, to not 'get wrong', sometimes her technique seemed a bit odd and didn't strike me as being necessarily appropriate. Massage began with my laying on my back. (Most other places I've been to, however, do the opposite...they have you start laying face down, and towards the latter half of the massage they have you turn over, onto your back...). In any case, before she began the massage, she'd asked me what I wanted to focus on. I told her I had tension in my neck and shoulders that I'd like her to work on. And while that is typically my problem areas, I've never had any other massage places have me start by laying on my back. In any case, she began the massage by diving right into my neck and shoulders, doing some pressing. (She didn't first run her hands lightly over me anywhere.... let me first feel the warmth of her hands laying on me, etc. ....nothing that most other massage places do, to help ease the client into the body work, first.) So because I was already experiencing tightness and a bit of soreness, prior to my coming in for the massage, my instinct upon her just diving in there and pressing hard on my neck, was, naturally, to tighten up and try to 'protect' the areas that were already experiencing discomfort. She also was turning my head, first to the left...working down the back of my neck up along the side of my neck...then she turned my head to other side, to do the same. I've had many a masseuse do this technique to me before, but they've all done this towards the END of the massage. Either way I found it odd that she did this all stuff right off the bat, at the start of the massage. As a result, I could not relax, and so did not enjoy that portion of the massage or find it helpful vis-a-vis my neck/shoulder tension, at all.. She should have eased into it...before doing all that intense pressing and turning of my head/neck. Also, when she was pressing on my neck, it was as if she were doing all the moves and techniques that she was taught, but yet, I didn't feel that she was really paying attention to how I might be responding to her pressure, or that she was actually 'in tune' with my body and what I might actually be in need of. It was as if she were literally going on the language that I first told her (that I had neck tension) and so she seemed to think that the way to address that was to 'just start pressing hard all over your neck' (sort of like how an untrained masseuse might do). Part of what makes a good masseuse is not just technique and an understanding of the body, but in paying attention to the client....'listening' to their body...observing how the client's muscles, connective tissue etc. respond to whatever the masseuse is doing.... The rest of the massage was very good, especially the work she did on my arms, hands, legs, feet. That said, there was also something odd she was doing with my shoulders...trying to manually move/rotate my shoulders...almost like 'shoulder rolls'...that felt like an odd/not helpful technique to me. I should also add that, I made an appointment, over the phone, for a one-hour massage (which I expected would be $75, since that is the first 'basic massage' price, that appears at top of their massage price list on the website). I never indicated on the phone that I were looking for any other type of massage. I simply said 'massage', nor did the person on the phone ever ask me to clarify whether I wanted a basic massage or something more specialized. When I arrived at the spa, and when the masseuse/owner came into room and asked me what I wanted her to work on, I said 'tension in my neck and shoulder'. This is a question most masseuses ask, before they begin a standard massage session. It was only later, after my husband and I had left the salon (and he paid the bill) that he told me they charged $95 for my massage, vs $75. It seems they made an assumption (perhaps because I said I had tension in my neck and shoulders) and charged me for a 'deep-tissue massage'. They should have confirmed the pricing with me, before beginning the massage, making sure I were aware that if a 'deep tissue massage' were in order, that it would cost more. They should not have made an assumption that I either wanted a 'deep tissue massage', or that we'd be willing to pay more for that. The spa space is nice overall and the treatment room décor, ambiance and music nice. The quality of the massage oil also felt quite good. read more

My 3 year old daughter needed to use the bathroom and the receptionist stood up to eye her up and down before directing us across the street to the fruit center read more

I think this spot has been bought out from the original owner Wanted a good cleaning with extraction so I made an appointment for my desired facial $120 ok np My recent facial experience was nothing like in the past The woman that did my facial never extracted anything Her touching my skin was minimal She had a couple of what felt like sandpaper machines that she went over my face lightly Her phone rang twice The first time she let it ring! The second time 5 minutes later she answered and got up and left the room to have a conversation There was supposed to be a mask treatment, and guess what? She opened and pulled out a cheap sheet mask and put it on my face and left the room A sheet mask! Right now the new owners have no concept of customer service or supplying a good product Its more like a glorified nail salon with knock off jewelry and bootleg products Such a disappointment read more

DO NOT COME HERE - Unprofessional and Harmful I came here earlier this month for a simple eyebrow clean-up. The owner didn't ask what I wanted or prep my brows--she just started waxing right away. She ended up removing the bottom half of my eyebrows, leaving me extremely swollen along with bleeding with scabs that still haven't healed. I now have permanent scars, and the hair may never grow back. When I brought it up, their only "solution" was to suggest I use Aquaphor. That's it. This place is careless and unsafe. If you care about your face, don't risk coming here. read more

I received a gift certificate for Mother's Day so I was excited to get a facial and Body Benefits did not disappoint. The receptionist was patient and informative when I called to schedule and she promptly greeted me when I entered. Fiona performed my facial. She identified my problem areas and worked diligently to address them using a variety of high end products. She was relentless with extraction but rewarded me with a heavenly shoulder massage. She massaged my feet, arms and hands while waiting for a mask to set. The only con of this whole amazing experience is that the pricing is undefined. The service menu is basically useless. The esthetician will provide what is appropriate and when you check out you will get total based on your treatment. In my case it was $225. I'm not saying it was not worth it. I just want people to be aware. read more

Booked for a spa mani / pedi . Spa is beautiful inside , clean and a lovely ambiance to it . I was warmly greeted and advised to pick out a color . I was going for regular but was advised to use dazzle, it dried quickly and lasted up to two weeks. Since I was going away, I decided to pay the extra money for the dazzle . both the manicure and the pedicure was a very, very pleasing experience. My hands were massaged and put into paraffin, and then my nails were painted unfortunately, due to the paraffin, the nails would not dry and they were thick and sticky, and the girl had to remove the dazzle and start again second time dazzle dried within five minutes and I was ready to go. I had a gift card for $20. The cost of the manicure and pedicure came to $92 when I asked why it was so expensive they said I got the deluxe manicure pedicure , which I did not ask for. so I paid my money and gave a $20 tip which cost me $109 total the next day I was going on vacation and before I even left the manicure had started to chip. I took pictures off it and I called Body benefits, and I left a message that manicure t which was only done the day before was already chipping and that I wanted to hear back from them. I go on my vacation where most of my nails chipped within a day and so did my toenails. I've never had Mani pedicure that costs so much, to last such a short time I never heard back from Body benefits regarding this either which I think considering the cost is unacceptable. read more

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Decided to give Body Benefits Spa another try after my previous unpleasant experience. I had money left on my original gift certificate and decided to get another shellac manicure. I called in the morning when they opened and asked if there were any available appointments for that afternoon. I was able to get an appointment at 12:15 with Jackie. When I arrived I was immediately greeted and shown to where the polish selection was. Jackie was much friendlier and approachable than my previous technician during my last trip to Body Benefits. I chose my shellac color and sat down. Unlike my previous nail technician, Jackie was very thorough and friendly. She was extremely attentive to detail and did a fabulous job. She didn't rush through it or make me feel unwelcome. It was a completely different experience than my previous one. My shellac manicure came out wonderful and I scheduled a follow-up appointment with Jackie to have my nails done for my birthday in a few weeks. Perhaps my previous experience was due simply to the nail technician I had that day. I'm willing to give Body Benefits the benefit of the doubt (because Jackie is awesome). read more

Body Benefits Day Spa - "Red Baroness" shellac manicure by Jackie - Day Spas Near Me - Milton, Massachusetts

Review for: VIP Pedicure I got the VIP pedicure with Jackie. She was lovely, a great pedicurist, and very communicative. I walked out with happy feet. The service is a nice hour of luxury from scrub to paraffin to massage to pedicure. Space is nice, and the receptionist was warm. It was a very welcoming experience from beginning to end. read more

If u are looking for a comfortable sport for facials and massages this is ur place. i recent had another facial here and was very happy with the attention to detail and time spent with me. I always come away feeling refreshed and relaxed .The owner, Fiona, is lovely and knows her stuff . read more

Today I was able to call first thing in the morning and made an appointment for a 90 min massage. The receptionist on the phone was the perfect example how every receptionist should be. From the moment I stepped foot inside this relaxing paradise I felt welcome and didn't get that uncomfortable awkwardness as some high end day spas make you feel. My massage therapist name was Ruth and she was so sweet and understanding and had the perfect touch. I know she is going to grow to be a famous massage therapist. If I was to win the lottery tomorrow I would totally be living at this spa. I work in the salon industry and this place was a 5 star and I will be back. Thank you for making me feel relaxed for the rest of the day! read more

Ruth is AMAZING! Seriously, so talented and kind and just an overall wonderful person. So thankful I met her and was able to get to know her while experiencing her perfect massage skills targeting key points in my body (I feel SO much better!). Also, my mom was really happy with Mark (?). She said she was SO grateful for his help and advice, and benefitted so much from his massage. We are always impressed by the service and people here! read more

Came here for a massage after just moving up here. I have to say this was the best best massage I have ever received. I had Mark. He was very nice, professional, and definitely really listened to me about what areas were bothering me on my back VERY reasonably priced as well. Can't wait to come back. read more

10/10 would reccomend mark for a massage. I've had major lower back pain and neck pain the last few months and when I stood up I felt immediate release of pressure and pain. I can be a little high strung during massages because I've had more bad ones than good and I know exactly what I like. He didn't judge me for it. I can't reccomend him enough. Thank You so much mark! See u again very soon read more

I had an appointment rescheduled to a later time, and the day of the appointment Body Benefits called saying I was late to the originally scheduled time. When I said that I had rescheduled they said that's not what they had in their system. When I arrived I no longer had time to do the nail style I wanted to do, though I specifically scheduled my appointments so that I would have time for a manicure before a facial. I had to rush to pick a color and was disappointed in my results. I then had about 15-20 minutes of time between my appointments so I likely could've gotten the nails I wanted to. Then later after my facial, I was recommended a product and upon checking out I realized I was charged for the product though I never said that I was interested in purchasing it. read more

Terrible experience. Booked an appointment over a week ago to get a manicure for my daughter and myself. Arrived on time, was told my daughter name was not scheduled. Told we could not get gel either would take to long. Just the attitude when I checked in was ridiculous. Took now ownership of the mistake they made. They finished my daughter nails and when I paid , they took ownership because they next person was late. However when they saw I had gel that was too difficult. Really outrageous. Will never go there again. read more

Stacy does a tremendous job with basic and gel manicures. Not only is her work terrific, but she is a friendly, polite nail tech as well. I work with my hands and never thought I could have pretty nails, but Stacy has time & time again come through with terrific gel, French, and standard manicures. read more

Body Benefits Day Spa - Day Spas Near Me - Milton, Massachusetts

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I scheduled an appointment and waited 40 minutes. They ran late and never checked on me. Terrible service. Won't go again.

So obviously I've been doing pedicures all wrong this whole time. Last night i decided to use up a gift card that I've been holding on to for way too long and thought I'd treat myself to a pedicure. Due to covid Nicole moved me into the private room for my treatment and quite frankly it was AMAZING!! Beautiful music, most comfortable chair and the wonderful Nicole. I'll most definitely be back. Thank you Nicole!! read more

Love this cozy spa. Clean, warm, great service. Fiona gives the absolute best facials (albeit pricey). Massages are amazing there as well! Even the receptionist is sweet, helpful and very responsive! read more

I have been trying to get regular facials this year because my skin has been breaking out. I had some time yesterday and my normal spa was not available so I decided to give this place a try since it is near my home. HOLY COW, was I an idiot! Arrive to check-in, there are three people at reception giggling around a tablet about some show they are watching. Two make eye contact and look back to the show before the third looks up and says hello. The woman doing my facial was kind and discussed my skin with me for a bit before recommending something that would "be good for your skin type", so I agree. She also recommends a peel, which people have never told me I needed but I said yes since she is the "expert". The facial was fine, she was pleasant enough. Facial ends, she tries to up-sell me on product and I decline. Then the receptionist tells me the total is $210! yes, $210 for a facial in Milton, not like I was at the Ritz. I figure it was my bad for not checking their prices so I just pay. Well, I was curious, as I have never paid that much for a facial anywhere, so I checked their price list today and that was literally the most expensive facial combo she could have sold me. Out of maybe a dozen options she sold me the most expensive option and upsold the peel without even blinking. I suppose it is my fault for not asking, but I typically trust that the people I work with are doing what is best for me, not just selling me the most expensive items they can. I am appalled at this and will never return, not to mention will tell everyone I know to steer clear of this place at the risk of being taken advantage of. read more

I've been getting my bikini wax here for a few years now. I always see Fiona or Seda. I have a very low threshold for pain and I'm a big baby about these things, but it must get done. Seda is very fast. She gets me out of there really quick which is exactly what I want. Paying $55 for a bikini wax does seem pricey but I've never had any issues with them and I'm not really open to shopping around when it comes to this. I've also had a facial and a massage by Fiona. I enjoyed both. I got my massage there when I was pregnant and it helped out a lot. Fiona and Seda are the only ones I have had services from and they are both very friendly and professional. I see some people saying they have experienced rudeness from the receptionists but I have never had that problem in the few years I've gone there. There may have been a lukewarm greeting at times, but never rudeness. read more

I got a gift certificate for this place from a friend. I scheduled myself for a hot dessert heat wrap. It was ok. I wanted it to be really hot and it wasn't. However the esthetician (Andrea) was really great. She was really friendly and when I complained that it wasn't hot enough she tried to make it hotter and suggested that next time I should go with a hot stone message. I thought the ambiance of the spa was ok but not amazing. I am glad that I had a gift card and didn't pay for it out of my own pocket. read more

Was referred here by my friend for a great Brazilian wax. I'm happy I tried here, as I'm new to the Quincy/Milton area. I got an initial one yesterday because I am going away in December, and wanted to get any ingrown hairs or initial irritations out of the way. I had Seda for my wax, and she was great! Very welcoming, polite, quick and efficient! She even educated me a little on a new Dermalogica gel cleanser which I might pick up next time. Seda even had time to wax my sister's upper lip w/o an appointment. Brazilians are painful no matter what, but my experience with Seda was great, and I even made another appointment. It's $55 but definitely worth it!! I will be a frequent customer here and will get around to trying some of their spa services like the facials and body wraps. read more

I bought a gift certificate here for a massage package for my father-in-law, who is an elderly man, hoping he would like it. Since he is old fashioned, he politely asked me if we could return his gift, because he didn't feel comfortable proceeding with the treatment. I went back to the salon hoping to get a refund, but they refused, offering other types of services although I explained them that the reason I chose them was because they advertise themselves as a spa and I was hoping to get a nice massage package for my father-in-law, which was my main intention. If they had accepted the return, I would have surely come back again for a service in the future, but this kind of rudeness and unprofessionalism is just not acceptable to me. Won't be recommending this spa and won't be returning there again. read more

I went to this spa because I was invited to a girls day/birthday party. Our experience was disappointing: first of all as we entered the spa we were expecting a cheerful happy reception instead the lady did not smile and did not welcome us. Second, we did not experience it as a group we did not have a meeting place where we all gathered to talk and have the girls experience. I scheduled myself for an aromatherapy facial and the aromatherapy body exfoliation. The lady doing my facial recommended a peel that I decline but accept to upgrade to mask. I declined the peel because of a prior peel that I did not find pleasant for my skin type. The facial is not what is described on there website. I did not receive the rotator brush cleansing and the manual extraction was 2 seconds nor did I receive the neck and shoulder massage. The face massage was rough and I felt that she was upset and not happy to be giving me a facial. The most that I received from this facial is the vapor, why? She kept leaving me alone in the room. She left the room a total of 4 times. I began to think they scheduled 2 facials for her at the same time. The first time she left the room she said she was going to get towels. The second time she left to get slippers, the third time to make the mask for the upgrade. The fourth time I was not sure why she left the room. Shouldn't they have all their product and equipment ready for you when you arrive? I have to admit the body exfoliation was a wonderful experience and would do it again (but not at Body Benefits Day Spa). The lady giving me this treatment was a different lady thank goodness. She added a head massage while I was wrapped which was very relaxing. I go to a facial every 2 weeks and a body wrap every 3 to 4 months but would not recommend this place. It's about the overall experience! read more

Always get my mani/pedi here. Nice atmosphere, the staff is experienced and professional. Most have worked here for 15 plus years. There is a lot of merchandise available for purchasing as well. I also love that it smells like a spa, clean and comforting. read more

we recently found a gift card in my house for the spa, so I figured I'd use it up with a shellac manicure and a pedicure. I made an appointment no problem over the phone, and came in a couple of days later to get my nails done. the layout itself is fine, but there's a weird vera bradley heavy shop as part of the spa where you can buy the products/nail polish. it cost about $85 for the mani/pedi, which I thought was pretty insanely high prices but I couldn't care much because I wasn't paying for it. the lady who did my nails was super nice and patient with my insanely ticklish feet. if you're willing to pay for it, it's definitely a nice spot for a relaxing mani/pedi! read more

Wasn't impressed....I came there for a brazilain wax and the person that did it...1. Lacks personality and might need to reconsider this career. 2. Her attention to detail is mediocre at best...needless to say I left with hair still on my nether regions. Won't be back. read more

I was truly shocked to read the other reviews here. I've been to Body Benefits a half dozen times and have never had a a problem there. My pedi ist was so good that I took her name so that I could request her again. There's a male masseuse (? name) on staff that gave me one of the best massages I've ever had, certainly not with any "too much hands on" (I'd have hit the roof!). When I have waxing done, I've found them very considerate-I have really sensitive skin and require some TLC, I DO recall a time or two that the receptionist was a bit short with me on the phone, though. I pretty much just blew that off. read more

Just had a fantastic waxing job by Fiona here. I get a lot done, but she was very fast and almost painless! I will make this a regular appointment from now on. I must also try a facial with her. read more

The spa is nice and everyone was friendly. My mani/pedi was great; no issues there. But my massage was awful. The price isn't bad compared to Boston but my husband gives a better massage for free. It was probably just the technician I had but I don't know her name to warn you. read more

Have had 2 massages here (via gift certificates). One was ridiculously hard and left me bruised and in pain, but at least she seemed to give it some effort. That was about a yr ago. I went back today and had the absolute worst massage of my life (another gift certificate, trying to use up). It was ironically the lightest, weirdest, experience ever. Super uncomfortable. She just stroked my body with her finger tips for 45min. When I asked her for more pressure, she said that cost more. I said fine, but she never really gave any more pressure or showed any knowledge of the body/technique, just charged me more. Horrible! Will never go back. What a waste. read more

Spent $115 on a gel mani and pedi. Got home and my big toe was smudged, polish on skin and two fingers had gel all over the skin. Very disappointed in the attention to detail for the price. read more

I hate to say it, but I won't go back here. My masseuse was a little too "hands on" and I didn't feel comfortable. Try somewhere else. read more

Body Benefits Day Spa - Day Spas Near Me - Milton, Massachusetts

Received a gift certificate for Body Benefits, first time visit, got a 75 minute swedish massage from Ruth, she was awesome, had a fantastic experience would definitely recommend. read more

I went there for a pedicure and a facial. Pedicure was good. I had booked ahead for their aromatherapy facial (the cheapest, 95$) After getting "not nice" comments about the fact that it was my first facial ever from the esthetician, she told me she was going to analyze my skin so "WE" could decide what treatment was best. Since I has no idea about anything, I followed her advice, and when it was time to pay, I was informed that I got another type of facial, that was priced at 125$. I was so upset, it just ruined all the effects of my nice day getting pampered at a spa... The facial itself was OK I guess, except for the steam machine dripping boiling water on my shoulder. Will not go back. read more

This place had the most self-absorbed, unkind staff I have ever experienced in any kind salon or spa I've ever been to. For the crazily overpriced wax I had, I actually needed to go back because she missed a strip of hair on the back of my leg. The front desk was out of control - made me feel like I owed them a favor or something. I will say that I also had a pedicure and the woman (Maia?) who did that was lovely. She should go somewhere else, or become the manager here. read more

I had a gift certificate so I decided to book a 1 hour swedish massage. I don't remember the name of the girl who I saw. My appointment was at 2:45pm. I arrived 5-6 minutes early, and was taken pretty quickly. The massage was ok, not the best but it was relaxing enough. When it was over I remember thinking it seemed to go by very quickly but figured I was just relaxed. I got dressed, went out & paid the balance, and gave the massage therapist a generous tip. I did joke with the woman at the desk that it felt like it was only 10 minutes.... I walked to my car & that's when I noticed the time. It was only 3:37pm. So the fact that it felt so quick was because it was, at most, a 40 minute massage, not the hour I paid for. I'm upset I didn't look at the time before I left & also before I tipped the girl. I have another gift certificate I need to use. Hopefully the next experience will be better. read more

Love this place. You pay a little more, but it is more of a spa atmosphere than a nails factory. Love the staff, very polite and doesn't make you feel umcomfortable by having conversations with fellow staff members in a different language that you can't understand. read more

I will NEVER GO BACK. I gave this place three tries. They suck. The same woman did my b-wax and I think she doesn't like me. She tried rip my skin off. She did not hold my skin taut. NEVER going back...grrrrr read more