This office is NOT a Cigna office and will not tell you. Instead they will charge fees that are not "covered by insurance" and tell you that you have to know your coverage. I've been going to this dental office for five years and recently had to find a new dentist after being quoted over $600 for two fillings after insurance. I really liked Dr. Desai and LOVE Angie the hygienist, but the front desk consistently changed and became extremely scammy. They also are unable to listen to patient requests when it comes to scheduling cleanings with a preferred hygienist and you don't know that until you show up for your appointment and are already there. read more

I was a patient of this dentist for 4 years. The front office is a revolving door and they block negative reviews. This dentist recently updated her contract with my PPO insurance Cigna so that she was a level 2 provider and it caused me to not receive my full PPO coverage. The office confirmed that they contacted my insurance on May 14th and learned of this insurance change. Instead of contacting me right away and telling me my coverage had changed they waited until I came to the office on May 19th. After I had the cleaning service done, there was no mention of this coverage change and they added a $15 fee in addition to my fluoride treatment fee. When I called the office to understand why I was now being charged $15, they told me it was my fault for not understanding my dental coverage and that I didn't have to come back to the office if I didn't want to. Last year I had a procedure done and was told my insurance would cover it. I received a call from the office manager a month later explaining that I owed $600 and that she made a mistake. Beware of the staff at this office they are not truthful and only last about a year. read more

After the pandemic, my dentist has retired so I asked my friends for referral but their dentists are either retired or in semi retire mode. I then called my endodontist for referral because I figured if anyone, he would know a good dentist and this was I asked him: "I need a cracker jack dentist who is good at doing crowns" - 80% of my teeth are in crowns and I'm at the age that my crowns are in need of replacements - he sent me to Dr. Dimple Desai. I am very happy with Dr. Desai's work to the point that I asked her to re do all of my crowns. Dr. Desai's bedside manner is professional yet friendly; she's at her prime with experience and steady hands. All of the replacement crowns required little to none adjustments for bite fitting - this tells me she did a good job on taking the molds and she has a good dental ceramist. Her energy and passion for dental work is infectious - I am embarrassed to say that she cares more of how my crowns color, shape, and bite fit than the patient myself. I am also very impressed with her hygienist Angie. She's very light on her hand (I need to have manual scaler, not the ultrasonic machine) when cleaning my teeth, yet does a great cleaning job. All and all, I am very happy with Dr. Desai and her office staff. read more

Seriously the best dental care I have ever experienced. The front office lady Shannon was so professional and helpful and the Dr was amazing ! I've never been so happy, my new veneer smile, has given me so much confidence! I love my new smile! Thank you so much ! I'll def recommend my family and friends! 5 stars!! read more

Amazing! After 48yrs of grinding my teeth and what has been identified by Dr Desai as a previously uncorrected bite, I had worn my teeth down past the enamel and into the dentine layer below. Left untreated I would most likely start losing teeth in the near future. As a working professional this did not sound appealing to me. Dr Desai and her fantastic team were recommended to me by girlfriend and I can only say a million thanks! I have received a full dental restoration with a corrected bite and a new smile! Thank you Luminous Smiles! read more

Luminous Smiles - Luminous Smiles - Cosmetic Dentists Near Me - Newport Beach, California

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I recently had to switch dentist locations due to moving to a different city. Needless to say, I am very grateful to have walked into this office. For starters the office has this modern clean look that doesn't feel like you typical dentist office. The staff is still carrying out the Covid regulations as needed. As a new patient, taking care of all the initial paperwork and insurance checks was flawlessly executed by the great staff at the front desk. Dr. Desai is very knowledgeable and thorough when it comes to answering all of your questions/concerns making sure you're comfortable at all time. During my visits, my experience has been nothing but exceptional under the care of Dr. Desai and the staff. read more

Dr Desai is a caring and talented dentist, who has won recognition for cosmetic and traditional dentistry. Her office is immaculate and her staff are skilled and attentive. My teeth look even better thanks to Dr Desai and now my whole family goes to her. read more

I was a patient at Luminous Smiles for over 3 years and kept returning despite the pressure to spend more money and get the veneers they kept encouraging to get. I have a beautiful smile and was slightly offended. After the initial discussion about veneers, they would ask me at every cleaning when I wanted to get veneers. Most recently I had to reschedule an appointment because my son ended up in the Emergency Room two times and also had surgery, which was all in one month. As a mother, I put my son's medical needs before my dental work. I simply needed to postpone cavity work by a couple of months. Lisa, the office manager, was extremely rude and laughed at me when I was honest with her that I wanted to delay my dental work due to the sudden medical expenses for my son. Lisa said "it's only $***, it's not a big deal" and was belittling me. I asked her why she was trying to make me feel bad. Lisa continued to be blatantly rude to me. As I read the consistent reviews about Lisa being rude, I'm sad for their practice that they continue to have Lisa be the first point of contact and represent Luminous Smiles. I have an appointment in 1 week, but just received a letter (picture attached) from my insurance that Luminous Smiles dropped me! I have always shown up on time, paid on time and I thought that I had a decent relationship with Dr. Desai. If you're not willing to be a large stream of revenue for their practice, I strongly suggest looking somewhere else. read more

Luminous Smiles - Cosmetic Dentists Near Me - Newport Beach, California

Maybe it's just my vibe but the hardest part about visiting Doc Desai is the insatiable desire to carry an incredible conversation with her. Unfortunately, her hands are in your mouth 95% of the time and so you're basically stuck on mute. Regardless, her casual demeanor, sophisticated intelligence, congenial disposition, and sincere empathy is worn on her white sleeves. There should be a lounge in reception for post-appointment drinks! Not surprised at all that she's accomplished the '40 under 40' for her profession. There isn't tech in that office over two years of age. The staff is superb (Lisa calls and follows up on insurance claims, reaches out without prompt to better fit my schedule, etc.) The office is intensely covid-safe. All the hygienists are fast, professional, courteous. In addition to cleanings, I had Invisalign treatments done there too. My face is just... superb now. Thanks Luminous Smiles keep on rockin' read more

I visited Dr. Desai at Luminous Smiles today for the first time. When I first walked in, it felt as if I had stepped into a spa but instead of getting my nails done I was about to get my teeth done! From checking in with Manny the receptionist to having x-rays completed by Jennifer the hygienist to having an through exam with deep cleaning with Dr. Desai, everything was absolutely perfect. The environment is calming and relaxing. Not something you would expect at the dentist office. There was a moment I dosed off as I waited for my mouth to become numb from the anesthesia. In my previous visits to a dentist office I would have been sitting there tense and clutching onto the chair. Dr. Desai is thoughtful in her process, she explains everything clearly, she is gentle and diligent during the procedure and you can sense her passion for dentistry. Worth the drive and every penny. I have found my new permanent dentist!!!! read more

Luminous Smiles - Cosmetic Dentists Near Me - Newport Beach, California

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I had an issue with a crown that was a few years old and I was referred by a close friend to Dr. Desai. Being that the office just opened, it was obviously spotless but it was also the nicest dentist office I have ever been in. You can tell that they really care about a patient's first impression. Overall, Jennifer and Dr. Desai were extremely friendly and made sure that I understood everything that was happening. Even with a new crown and some minor gum surgery, the most challenging part of my visit was filling out the paperwork. My son also went in for a cleaning and the overhead TV really helped him be calm during his appointment. read more

Luminous Smiles - Cosmetic Dentists Near Me - Newport Beach, California

Dr. Desi and her team are the kindest, most professional practice I have ever had the pleasure of being treated at. They take their time with you and provide a one of a kind experience. I cannot say enough good things about them. I highly recommend them for all your dental needs! read more

Finally found my forever dentist Everyone is the office is so kind and professional. Definitely makes going to the dentist a pleasure not a dreaded chore that has to be done. Thank you Luminous Smiles for making me smile read more

Hands down the best dentist I've ever met!! Dr Desai is such a wonder dentist who knows and wants the best for you. And not only is Dr Desai awesome but so is her staff! Lisa is very helpful over the phone and the assistants are very kind and welcoming! I definitely recommend going in to meet Dr Desai and her team! read more

If you're in the need a great dentist, then look no further! My family and I have been seeing Dr. Desaj for a couple of years now. My son, then 4, hated going to the Dentist until he start seeing Dr. Desai. She has the best bedside manner, she always informs my son of her next steps which makes it easier for him. Plus he gets to watch his favorite show on the tv while getting his teeth cleaned. Prior to coming to see her, I embarrassing hadn't been to the dentist is years. Last year, I had to have her replace a partial porcelain filling. I had to receive multiple shots but Dr. Desai was so gentle that all I could feel was a little pinch. I respect her, trust her and know she is giving us and providing us the best dental care. Plus her office is beyond cute and her staff is knowledgeable and kind. read more

I don't normally leave reviews but I felt like I had to. First, the office is so beautiful that it feels more like a spa than a dental office. At this Covid time, they have done a great job making you feel safe starting with the virtual waiting room. Then, the staff are so welcoming and friendly. They make every effort to put you at ease, after all, who ever wants to go to the dentist! And then Dr. Desai is so thorough and explains everything in detail so you know exactly what's being worked on. She has the latest technology and takes great care in making you feel comfortable every step of the way I highly recommend Dr. Desai to anyone who is looking for a dentist who genuinely cares about her patients. read more

From the moment I walked in the office everything went so smooth! Everyone in the office is so sweet and very helpful. The X-ray tech was so very nice and very gentle during all of the x-rays. Dr. Desai is an amazing doctor & very knowledgeable. She gave me a full in depth look at my teeth & what we could do to make them even better with a really interesting 3D machine. My cleaning went well also. The hygienist was very sweet & took her time with my teeth. I think this was the best cleaning I have ever experienced. I highly recommend Dr. Desai & her office for all of your dental needs! read more

My personal experience at this office was beyond amazing! The staff member on the phone call was so personable and accomodating. Then I came into this beautiful practice and it felt so home like. The dentist goes out of her way to greet you before anything is started. I've completed my treatment and my mouth feels perfect! Dr. Desai still always greets me with a smile at my recare appointments and is always so excited to see me at every cleaning! Thanks for my healthy and happy mouth! read more

I agree with Tanya(06/15/2020)& Mike(07/09/2021). The manager at the front desk, Lisa, behaves in an appalling, humiliating way toward the other staff. She snaps at them and makes demands of them in front of the clients particularly when she is irritated. (In appearance and behavior she is reminiscent of that coach on Dance Moms, I think her name is Abby.)Dr. Desai is absolutely aware as I talked to her about the concern yet she oddly seems to protect Lisa and to her own shame makes you the problem & tries to refer you out. My insurance company tried to talk to their office about it but Lisa kept hanging up on their calls. It's all very baffling behavior as it's so unprofessional. I lodged a formal complaint. read more

Having been to many dentists over the past several years, I can say without hesitation that Dr. Desai and her team stand out far above the rest. Dr. Desai is incredibly knowledgeable and skillful, especially her attention to detail. She firmly believes in quality work and will do whatever it takes to deliver a perfect end result. She went above and beyond for both me and my wife -- seriously, I'm still amazed at what she was able to do with our smiles. She took the time to explain every aspect of the dental procedure, making sure all my questions were addressed. She worked efficiently but thoroughly, and I didn't feel a thing the entire time. And she followed up with me multiple times over the next several days! She truly cared about how I was doing. Seriously, if a perfect dentist exists out there, it is most definitely Dr. Desai. If you are looking for a pain-free, smooth, and professional dental experience with results that will last you a lifetime, look no further. read more

If this dentist wants to get new patients, also run her business in a professional way, she needs to get rid of that rude, unprofessional, condescending woman named "Lisa" who answers the phone. I would NEVER bother going to a dentist if I need to deal with this kind of rudeness and a nasty attitude each time. They are plenty of dentists out there! read more

I switched to Luminous Smiles about 2 years ago and so glad I did. Dr. Desai is a true professional and also so friendly. Actually the entire staff is like that. When I go there it feels more like visiting friends. Love the modern office and appreciate the fabulous care. Highly recommend them. read more

Dr Desai has a gorgeous new dental office with the latest technology. Beyond the impeccable taste in decor her professionalism matches her attention to detail. She is attentive and listens to my dental needs and concerns. I would highly recommend her to my friends and family. read more

Luminous Smiles - Cosmetic Dentists Near Me - Newport Beach, California

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Luminous Smiles is hands down the best dentist's office I've ever been to! Everything is absolutely top-notch, from the sleek, immaculate office design to the extremely personable and helpful staff members to the amazing Dr. Desai herself. I have had several different types of procedures done at Luminous Smiles, including run-of-the-mill checkups and cleanings, Invisalign treatment, and teeth bonding, and every single interaction along the way has not only been wonderful in terms of results, but also leaves me looking forward to my next visit. Dr. Desai is incredibly thorough and thoughtful when it comes to answering my many questions, and always takes the time to make sure I am comfortable and happy. She offers a wealth of knowledge that translates to superior results -- it's no wonder she is one of the leading practitioners in Newport Beach. Moreover, Lisa and the entire staff at Luminous Smiles are friendly and efficient; the true icing on the cake. If you're looking to make an appointment for any type of dental work -- routine, cosmetic, or otherwise -- I strongly urge you to call Luminous Smiles. I can't recommend Dr. Desai highly enough! read more

I have never liked dentists, I get anxiety thinking about it and it's even worse when I actually have to go in and see one. Because of this, I've been extremely picky when it comes to choosing a dentist. Before signing up for my dental insurance, I looked around for the best dentist in Newport Beach and then looked at their websites, social media pages, and most importantly, their credentials. The only dentist that I found in a 50 mile radius that had amazing reviews, a modern office and graduated from a prestigious school was DR. Desai. Upon walking into the office, I was immediately impressed with the decore, you could tell that a lot of time and energy was spent to give the place the vibe it does. I immediately felt st home. The check in process was a breeze (they use an iPad for this and paperwork). When I was called back I was immediately greeted by Dr Desai. She was warm and welcoming which is a feeling I've never had from a Dentist. I was seated and talked to like a human being. She wanted to know about me before my teeth. Once we were done the assistant took my X-rays and did a fantastic job being gently. He took his time, was energetic, and you could tell he truly loved his job and where he worked. Upon the x rays being completed Dr Desai and I discussed next steps. The only feedback I have is to make sure you have a lot of time the first appointment. I had set aside two 1/2 hours and was still in a rush to get out of there. The treatment plan was rushed through because I had a doctor appointment I needed to go through. I also don't love that they want you to sign off on a treatment plan before you can take time to absorb it and ask to changes to the plan on timeline etc. then again this part was rushed so maybe it's done differently had I had more time. I look forward to coming back and having Dr Desai perform work to get my teeth to where I want them to be. read more

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Went back for a follow appointment and Dr. Desai was amazing. She is so thorough and explained all of her recommendations. Hands down I would recommend her over and over again. read more

I highly recommend Dr. Desai to anyone that has a complicated (or not) dental issue. She really thinks outside of the box and offer real cutting edge techniques. She covers all options with you openly and weighs out the pros and cons of each. I have always dreaded going to the dentist but every time I go to LS I walk in with a big smile!! read more

I've had quite a few bad experiences with dentists in the past, ranging from shoddy work to superfluous diagnoses, so when I moved into the area, I wasn't necessarily jumping at the chance to start the process over. After seeing the incredible bridgework Dr. Desai did on a friend of mine, and hearing her rave over the experience, I decided to give Luminous Smiles a go. In addition to her straightforward and informative approach to the issues I personally had, Dr. Desai was also fantastic with my children. After a rough experience at another local office, they both left their appointments smiling and happy. The office is sleek and inviting and they were happy to work with me on my schedule and took the time to walk me through my insurance premiums. Dr. Desai genuinely loves her craft and it shows on all levels. read more

I recently broke a veneer (front tooth- from another dentist) and was worried about getting it matched by someone else. Dr. Desai matched it perfectly and the experience was the best I've had with any dentist. She is a perfectionist and also kept checking in to be sure I was comfortable. Her office staff was friendly and efficient and the decor was exquisite:). Highly recommend!!! read more

This was my first visit seeing a Dentist in many years. Needless to say I was nervous.. From the beginning to end, the assistant Terry and receptionist Lisa were awesome and super nice. When I sat down with Dr Desai, she was great and explained everything to me in a very caring way that was easy to understand. Being a dentist visit, it's never really a great experience, but I have to see, Dr Desai and her staff are really good and I will recommend them to all my friends, family and associates. read more

Stacy and Dr. Desai were very kind, however Lisa, one of the front desk people, is probably one of the rudest people I've ever met in my life. I've came here only three times for cleanings in the past year, and she always has a horrible attitude! I witnessed her rolling her eyes at one of the other workers just today - then was practically forcing me to sign a document for invisalign even though she was very clear about how my insurance may not cover this - why will I sign something authorizing you to begin treatment if that's not what I want? She made me feel so uncomfortable and kept saying she'll need me to sign the document due to company policy - not once have I ever been put on the spot to sign a document like this if it's just an estimate - she was smirking as I walked out. I didn't want to come back this year but due to COVID I didn't want to look around for another dentist. Horrible - may not come back here unless they fire Lisa - she ruins the entire atmosphere - and this company doesn't deserve that! read more

I absolutely love the patient care. I really appreciate the patience they had with me because I have a lot of problems with my teeth Since I was young and I feel confident that my smile is in good hands. read more

Dr. Desai and her team are nothing short of amazing! The amount of love and care that she pours into her clients is undeniable, and I left my appointment having learned a lot and feeling confident. Not only is she incredibly knowledgeable and ensures top notch quality throughout every step of the process, but she and her team are also the kindest and friendliest people! Dr. Desai is truly the best of the best! read more

I love Dr Desai and her team. I have referred all my friends and family. So happy that I finally found a dentist I can trust and actually enjoy going in. Everything is so high tech here and staff so friendly. read more

Incredible patient care! From the phone contact to the office environment, everything is designed to consider the patient. I don't know anyone who LIKES going to the dentist, but Dr. Desai makes the process as good as possible. She takes infinite care throughout, from the initial examination to the execution of the work. She is the first dentist that has developed a long-range plan and who took the time to explain how some things, like the movement of teeth over time, can impact the thinning of the enamel. She is also really good at making the process as pain-free as possible, between watching Netflix movies during procedures and the excellent administration of local anesthetic. read more

It's been a few years that my family & I have been patients of this office. With the COVID pandemic, I'm sure many are fearful of going back to the dentist. Your fears should be allayed at Luminous Smiles. Dr. Desai has all the appropriate protocols in place to maintain a sanitary environment to treat your dental needs! The number of patients/people in the office are minimized to only those w/appointments. Temperature scans and health questionnaires are required at each visit. Dr. Desai even mentioned she purchased a few new air evacuation systems to decrease the amount of aerosols produced during treatment. Hate having impressions taken? No worries here! She has a cool dental instrument that scans your teeth without that gag-producing impression material! So easy. So simple! Don't place your dental health in the backseat...it's even more important to stay on top of your oral health to maintain a healthy body! You'll have top notch care with Dr. Desai at Luminous Smiles! read more

I had heard about this office from a friend and how great it is but me but me being my skeptical self had reservations. So... I call and the lady Lisa that answered was patient with all my questions, she was so helpful and knowledgeable about my insurance she made me feel welcomed so I scheduled my first appointment. I gotta say I made the right choice. The first experience was amazing. You walk up to the door where Lisa greets you and takes your temperature (COVID-19!) and walks you in. Your then handed to the assistant who walks you into the room. Then Dr Desai comes in and right away I knew for sure I definitely went to the right place. Dr Desai was sooooo nice! During the exam I felt comfortable and at ease. Dr Desai explained what I needed and did not mind any of my questions. The office is super clean, bright and beautiful. Lisa pointed out the photographs of actual patients who Dr Desai had worked on that are up in the office, and after seeing them I can't wait to get started with my work, cause if I'm going to look as good as those people just watch out!! Highly recommend this dental office!!From the first call to the end of the appointment I was super impressed. I will be pushing everyone I know to go see Dr Desai. You all go too!! read more

Make sure you get a second opinion after seeing this dentist to verify that you need all the work that is recommended. Thank God I got a second opinion and saved myself thousands of dollars. read more

Friendliest dentist I've met. I've been with Dr. Desai for 2 years, and she's very cheerful and supportive. Happy, positive vibes from her every time, which is helpful for something I dislike doing like caring for my teeth. She makes the experience easy and smooth. Also, her office has a beautiful decoration scheme. read more

Amazing service and results are unparalleled. Highly recommended! Office is very modern and staff makes you feel great. Best dentist in the area! read more