Christopher was pleasant and professional. My experience was exceptional. I will repeat and will…read morerecommend.

I've been a customer at this location for over a year now after previously going to the willow lawn…read morelocation, and it is well worth the drive to this location for the superior customer service. I've seen a couple estheticians for eyebrow waxes and have been regularly booking with Abby. She is the sweetest and is very detail oriented, so I never worry that I'll leave without my brows looking perfect! She always takes her time and I never feel like a number. Only drawback is that parking can be tight if you make appointments on Saturday mornings, as they are located in a busy shopping center.

All I can say is: I have been getting Brazilian waxes for 20 years, and this is hands down,…read moreliterally THE best wax I've ever had. When I tell you I feel like a whole seal in the best way, I am not exaggerating! Skn & Wax Bar is in a very cute and clean salon studio on the West side, and the owner, Kendra, has organized and designed it with the cutest decor. On top of that, her space is absolutely spotless. She uses the best products for absolutely everything, from the wax down to the table cover + draping cloths. Kendra is incredibly kind + personable, the type of person who immediately makes you feel comfortable. I'm an extroverted person who doesn't necessarily struggle with timidity, but still, she has the kind of personality that I imagine makes even shy or withdrawn people very comfortable--she's just naturally sweet and kind with a positive and joyful disposition. I went here not having been waxed in over six months, so you can imagine what we were working with. Cut to my shock going from 'literally cannot live like this one more day' to 'OMG this is the best wax of my life' within 30m. Kendra was *extremely* detail-oriented and made sure she left nothing behind. It wasn't a super fast wax, and in fact it took some time (about 35-40m , realistically), but I've had plenty of fast waxes in my life only to get home later and find lots of little hairs still hanging around. Not this time! I knew it looked and felt good when I left, but it wasn't until later when I was at home showering that I realized that, perhaps for the first time in my two decades of waxing, I was really, truly, completely bare. I can't tell you how clean and amazing it feels! As for pain, which I see as collateral damage, but I totally understand is the dealbreaker for many people: Kendra has a great method that actually protects you from excessive pain, even in the tenderest of spots. She's also very cautious to instruct you to take a deep inhale when she knows it will be more harsh, which helps tremendously. Overall, it barely hurt at all, and I definitely had NO lingering pain when I left (which is not always the story with waxing). Kendra has a client for life in me. I can't recommend her services enough. Just GO and tell her I sent you:)

From the owner: Skn & Wax Bar is a safe space that creates a calm and serene environment, which allows customers to…read moreunwind and indulge in our services.

Jenny did my pedicure which was excellent. She is obviously knowledgeable about how to cut nails…read moreand is quite personable as well. The price is very reasonable compared to other salons. The MAJOR drawback is the loud talking in Vietnamese among the staff--from the front to the back of the salon and with 4-5 technicians joining in the conversation. It is very offensive and certainly not a relaxing atmosphere for a salon. They REALLY need to correct that!

First time going there and the staff was very friendly. Finally found someone to do my nails the…read moreway I like them.

I've been going to Sara for over a year and she is great. Her place is very relaxing. I highly…read morerecommend her.

My beloved eyebrow place closed recently *insert a waterfall of tears* and I was forced to make a…read morechange. I have really sensitive skin and always break out after getting my brows done, whether I do wax or threading. I decided I had nothing to lose by booking a brow appointment at Sugar and Hive. I thought I was booking an appointment to have sugaring done, but when I got there they clarified that it was wax, which was no problem. The area was bright, nicely decorated and squeaky clean. There's a large open treatment area where the facials and other skin services are done and then a couple of treatment rooms for body waxing. My waxer happened to be able to do my brows in one of the treatment rooms which I was glad about. I walked in and was floored by the over the top (see what I did there?) decor. The wallpaper on the ceiling is such a nice touch since you're laying down on the table. I love when businesses really hone in on the little details in order to make the space shine. After talking through my options, we decided to go with hard wax, instead of soft, for my sensitive skin. The treatment was painless and afterward she covered the area with hydrocortisone cream. My eyebrows looked very natural and nicely shaped. I was very happy with the service and the best part is that I didn't break out! The hydrocortisone cream must have been the golden ticket. I made my next appointment before I left and am looking forward to it.

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

If you haven't already, you must call ASAP and schedule your next or first wax with Zena! Not only…read moreis she the most experienced waxing tech I've ever met, she is also the sweetest. She makes you feel special whenever you see her & a perfect no hair left behind wax is just the icing on the cake! If you have been contemplating a first wax or are looking for someone new who will listen to your concerns and educate you on the process or even just to vent during your session, your search ends with Zena! Her location is relaxing and most importantly CLEAN! Would never go anywhere else :)

I had such a great experience with Zena! I came here to get my eye brows waxed. She took the time…read moreto look at my brows, asked what kind of style I wanted, made suggestions. She was friendly and fantastic to work with. She really knows her stuff! She explained all the different waxes and how they are used for different areas. My eye brows look perfect, I got so many compliments at the wedding I went too! She has amazing reviews at her last waxing gig, she was the top waxer and all of the reviewers said to make an appointment with her. They were so right!!!!!

Brenda is such a very sweet and kind woman. She took special care and very detailed work for my…read morepedi!!!

I love Brenda. Brenda is professional and at the same time is friendly and makes you feel…read morecomfortable. I get regular massages and she does a great job getting the knots out. I occasionally get a mani and pedi. Though I don't love pedi's, my feet need some work in the spring. She does a terrific job. Very reasonably priced. Awesome business!

Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

First time experience at Hello Sugar. . . Received a great value for Brazilian and Underarm Wax…read moreservices. Unbeatable price for the market which can't be compared to any other deals I've seen online for the area. S/O to their promotions/marketing team! Joanna is a sweet young lady with good talking points. Genuinely interested in who you are and getting to know you better. I'm used to receiving a one pull method of hair removal - where all hair comes off on the first rip. She did go back over multiple times in her technique. I do feel like her waxing handle could be a little better in navigating consistency and tackyness but truly feel that she gave the service her all overall. She has great potential to hone in on her craft and technique to really nail it. Aftercare process was a nice touch. Love the products that were used and her genuine care in making sure you felt okay start to finish.

From the owner: Welcome to Hello Sugar | Henrico, where expert estheticians elevate your grooming experience with…read moretop-tier Brazilian Wax & Sugar Salon services in Henrico. Specializing in the Brazilian area, we ensure a less painful process with our unique pain management certification.

Best lashes in RVA!!! I recently moved to Richmond and have been looking for a new lash tech &…read morefound Izzy! She's so nice and she makes sure you love your lashes every time! Highly recommend!!

She does a great job on my classic lashes and I generally don't have trouble getting an appointment…read morewhen I need it. Convenient location in bon air/midlo. Very sweet person!