I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

Enjoyed a custom facial this weekend at Habit, which is super trendy and cute. We had a party of 4…read moreand were all taken to different spots, some in the large open room, and some in more private areas. The facial was good, the products felt great on my skin and left it shining and flawless, and the facial massage was heavenly. In the downside, we were taken back over 10 minutes past our appointment times and the majority of the appointment was spent asking questions and talking. Additionally, the spa does not have a traditional facial with spa robes etc as it is all in the open so that takes away from the spa feel. Overall, the facial was great and I would definitely go back again!

I've been coming to Swasty for a few years and she always does a great job with my threading and…read morewaxing! She has so many services available and can take care of anything you'd ever need. Her facials are really good too! She is a one stop shop! She's always really friendly with my toddler and both of us feel really comfortable at our appointments. And she listens to whatever preferences you have, like thicker eyebrows or a sharper shape.

I've been growing out my brows for approximately 5 - 6 months and she helped me and explained to me…read morevery detailed why my brows are shaped the way they are, how to avoid, steps moving forward to achieve my goals. I've been a victim of nail salon waxers and am excited to start my threading journey with her!

This place is busy. They have reputable reviews though, so I was in a bind just before the holidays…read moreand on a time crunch and my other place i frequent couldn't accommodate walk-ins at the time. So, I called to ask about the wait and they said probably around 15 mins, so I was about 10 mins away and felt this would be my best option. They weren't personable at all and no small talk at all, just confirmed what I wanted and the shape and thickness I like my brows. It wasn't the gentleness threading I'm used to, but she got the job done and my brows looked great. I felt like they hurt a bit after for a couple of days, so I was wondering if I'd been cut, but I just took care of it at home in my routine moisture care maintenance. Good alternative spot for brow threading that you can trust.

Always great service. Easy same Day appts. Prices are…read morereasonable. Be sure to Make an appointment.

Never had lash extensions and was a little worried about how it would turn out. As soon as I met…read moreSonya I could tell she knew what she was doing and tailor my eyelash extensions to my personality and style. The result was amazing! Makes your daily makeup routine so easy. No mascara necessary and Exceeded expectations! Will definitely be going back for fill ins. The location is central, easy to find and space is well decorated and calming. Overall a great experience!

I have had lash extensions for over two years now and I absolutely love them. That said, I travel a…read morelot and, in my trav la, have experienced some less than great technicians. Sonia exceeded all of my nervous expectations - she knows what she's doing, she's fast and gentle, and my eyelashes look natural and great. I highly recommend her!

Ashley is amazing ! I went in for a gentle korean last lift and tint and let me tell you guys she…read moredid not disappoint at all. My lashes looked so good im glad I did not get lash extensions because the lash lift made mine look like as if I had gotten extensions so I will definitely make her my last tech from now on. Shes very kind and gently and always making sure I was good and well taken care of not to mention the good little nap I took there while getting my lashes she was that gentle. I definitely recommend her to all my friends!! Thanks ashley

Ashley is incredible. She has a soft demeanor and a soft touch. I've gotten korean last lift and…read moretints, a facial, and henna brows from her. Before going to Ashley, I never thought I would find someone who was as cheerful and talented as her!

Let me start by saying, I've had more then most mani's and pedi's but the combo I received a week…read moreago is hands down the best I've ever gotten in the entire Richmond area. I received the dry pedicure and my feet have never felt brand new... not too mention, its been a week and they still look and feel like I just got them done. My manicure, no matter if I get gel or not, always starts peeling off by now. This is my favorite new spot and will be back for more. From greeting me when I first came in until getting my full service without feeling rushed, I am thoroughly impressed!

The location is convenient and located inside a salon filled with other suites. It is small and…read moreseats comfortably four people but the nail techs rotate out. Majority of the technicians wear masks which made me feel very comfortable. I noticed their tools were in sanitation bags but there was no Barbicide in the open. I had a french gel manicure and a classic pedicure. The total came out to being $150, which is very reasonable for the technique used. My nail tech was polite and a junior artist so I did have a lot of patience and did not expect expert work, however, I suffered multiple cuts on my foot and hand that caused a lot of bleeding along my cuticle. Also my paint on my toes were ruined with small bubbles since she did use AirDryer spray, but not enough for me to return it can be smoothed out at home with nail polish remover.

Arielle is the very best lash artist in RVA! I highly recommend her I know you won't be…read moredisappointed;-)

I recently moved to Richmond. Before I moved, my friend (a lash specialist) had done my lashes a…read morecouple of times. I really loved having her do my lashes, but the distance made it necessary for me to find someone in the area to do my lashes if I wanted to continue having them done. I used Yelp to find luxe lashes. I booked an appointment with Anastasia. My first two times at luxe were a great experience, had no issues with the lashes. The third appointment was on Dec 23rd. It honestly seemed sorta short, I was wondering how my lashes were done so quickly. Well by the morning of Christmas, I realized all of my lashes were coming out. It was crazy- they were literally falling out in clumps in the middle of me talking to my patients! Which was sorta embarrassing. By the next morning they were almost completely gone, only the amount I had before the fill was left. I called luxe to ask what could be done. I was offered a free appointment for my lashes to get redone. I was leaving the area that day, and wouldn't be back until after the holidays, which was the whole reason I got my lashes done. After that I was scheduled for two months of 80hr work wks so I really didn't need lashes for that. Explained my situation and asked for a refund. By this point, it was clear no wanted to remedy my situation. I had to keep calling. Eventually I got in touch with the owner. Our whole convo I felt that she was accusing me of being the reason the lashes fell out (i.e. asking me if I showered or cried). However at the end of the convo she said she would refund me. The next day I was back home for the holidays. My friend looked at my lashes and said they had fallen out because they were placed way too far out on my lashes, and not enough glue was used. She removed the few left for me .... It's been over two weeks since then. I've called 2-3x to ask where my refund is. Refunds don't take over two weeks. I still feel like I'm being blamed for a bad lash job, and I feel that luxe cares more about money than making sure they do a good job.

Update for 3 months overall, one month after my touch up. I absolutely love them! I ended up…read moregetting the touch up because the initial healing process left me about 80% happy with the shade & a few scabs. It's been a month now since the touch up and Taylor did an amazing job.

Pretty simple review, called them a few times and nobody answered the phone, never got a call back…read more Decided I'd just go down there and check it out, I needed to get my eyebrows waxed asap so I checked the hours on google and went at around 3pm on a Wednesday. I got to the entrance and grabbed the door knob but I was caught off guard when I slammed my foot into the door because it was locked. I don't know if I just went on a bad day, but they should either update their hours online or post a sign outside saying they're closed if they're closed. I feel like if you're trying to run a business, you should probably keep the door unlocked.

The service is fantastic. I didn't pay attention to their hours the first time I went and went…read morecloser to closing. They didn't even tell me they were closing in an hour. They asked what I wanted and I asked for a Mani Pedi. They did both! Two different people- one did my manicure the other did my pedicure. The vibe was very luxurious and classy. Everything was so clean and no dust in the gel dryer. They even do waxing and lash extensions !!

Unfortunately we won't be going back to this nail salon. My daughter typically had used Brenda (we…read morehad been twice before ). I called to make appointment with Brenda so my daughter could get 3d flower designs for our upcoming vacation. Was told Brenda was on vacation but Kim could do 3d design. So booked with Kim (and I did ask 3x when making appointment about the 3d design ) and the gentleman on the phone assured me. Well we got to the appointment and NOPE Kim could not do the 3d design and none of the technicians could either. They lied to me to get that booking knowing they could not accommodate our request. Sadly we will never return !

Easy scheduling, quick service, and most importantly, my eyebrows look fantastic every single time…read more It is $25 per service, which I see some people find to be high, but I feel it is a high quality service for a reasonable, fair price. Ultimately, I'd rather pay a few dollars more to ensure the person who owns the business and performs the work is very motivated to do a good job. Short Pump has crazy rent prices, too, even somewhere like Sola. I'm always so impressed with the owner. After my first visit, my skin broke out and I assumed it was the cream. When I went back, I told her and she seemed genuinely concerned and happy to help ensure this didn't happen again. She asked me to text her the next day to let her know if it worked so she could make a note in my file. I thought that was very kind that she cared so much. It is also a nice, comfortable room. Highly recommend!

The shape of my eyebrows afterward looked great. And the atmosphere was relaxing and warm and…read moreinviting.