They ran a diagnostic on my Toyota RAV4 and could not make heads or tails of it. Aired up my spare…read moretire and told me to take to dealer. They had it 48 hours and never called me to tell me it was ready. When I picked it up I had to walk to the back lot to retrieve it. They didn't even have the courtesy to bring it up for me knowing I was on my way. I'll be going someplace else.

My husband believes in supporting local businesses. He goes to this place and exactly tells them…read morewhat has to be checked- they decide to do something else and charge him $1300 for it!! Problem is not fixed, so now we have to go to another place, because local brother's business decided to rip another family off! And there's nothing we can do about it!!!

I brought my 2011 Honda Element to South Willow Auto Clinic to have them install new headlight…read moreassemblies that had oxidized horribly. I brought them the OEM parts to use, but the bracket on one assembly was broken. I tried reaching out to the online parts dealer to get a replacement sent overnight, but they couldn't get it to me that quick. Since the car's bumper had been removed for the install, I didn't want to have the bumper re-installed a second time. I called the local Honda dealership to get the OEM part, but they couldn't promise it to me for 3 to 4 days. Stacy @ South Willow Auto Clinic called the dealership on my behalf, and got them to get it the very next day. While the dealer's price was more than I paid online, being able to get the part so quickly avoided me having to have the bumper removed/replaced a second time. Stacy also charged me the same amount for the dealer's part. He was truly a life-saver. I am so pleased with the remarkable customer service and help provided by Stacy. I will definitely bring my vehicles to South Willow Auto Clinic in the future. I highly recommend them.

Was driving Denver to charlotte and had an alternator go out on me half way. They got me in quick,…read moreworked with warranty company and got me back on the road. Great people here, very honest and genuine. Hard to find somewhere like this. Highly recommend.

Great service, very professional, quick and efficient!! Would recommend to anyone! So amazing!read more

VERY DISAPPOINTED!!! WAS a loyal Customer for quite a…read morewhile. Met one of the "Owners" today I believe, never met him before! Deff NOT as nice as the other 2 gentleman I normally deal with but that's not the issue. Been getting my oil changed here & been paying $70.23, the last was Dec 2025. Today 2 months later it's now $97.66. I don't mind price increases however $27 is a bit much. Needless to say with that in mind & not being a customer friendy Guy I'll be taking my Business elsewhere. Hope the $27.00 increase was worth the loss of a returning , loyal customer. Yall need to all get on the same page as well with Customer service.

These guys were great! I broke down on I-40 on Saturday night. Bright and early Monday morning I…read morecontacted Larry's Auto Repair. They had a tow truck out within an hour, and they had my truck repaired by 2:00 pm. They even provided updates and an estimate while I waited at a motel. When they were finished, they even sent a very pleasant mechanic out to pick me up. The repair was very reasonable, and I then put 1200 miles on the truck over the next two days without incident. I highly recommend their service.

Shout out to Elite Automotive..top notch establishment! Special Thanks to KEVIN for always going…read moreout of your way and taking care of us when we come in with our car needs. Kevin is amazing he calls you back if you have a question, he's informative, courteous and honest! You Rock Bro! Can't forget Dana the offie Gal she's so sweet. Makes a difference when calling in somewhere. Thank you, Ma'am! We wouldn't take our car anywhere else! If you have a European car and haven't been to Elite Automotive Y'all gotta change over! Appreciate Y'all Troy & Dez Hendricks

Took my car here and got it back in worse condition. Drove it there didn't drive it back, maf…read moresensor was unplugged, electric power steering sensors was unplugged, they swapped a good transmission into the car and then told me that it was blown, "came out of a running and driving wrecked car", car was in limp mode and still charged me full price for their mess up. Let me save y'all folks money. Never bring your vehicle here.

Sexton's was very helpful after my car overheated on the highway…read more Brandon was professional and thorough in investigating the cause. I was traveling and stranded in Monterey, TN, and he was very kind and understanding. I'm very grateful for his help.

Sexton's was to install windshield wipers on my MBW and had to order them. After 3 weeks with no…read morecommunication, I called them and they told me they forgot to order them. I asked them to order them then and they said they would. After about 2 weeks, I called again and they had forgotten to order them. I cannot recommend them due to their shoddy business practices.

I thought these guys were super nice and helpful. My car broke down and I used them to tow me to…read moretheir dealership and they ended up doing the work on it as well. Not only that but I had my two dogs in my car as well and it was 97 degrees outside. Not only was every person I met at this dealership kind to me, but they were concerned for the safety of my dogs. There were multiple mechanics that brought my dogs water and they even let us stay in the employee break room until my ride came to get me. One man even got some dog bowls out of his truck for me to use. They were all so kind and helpful. They performed the work very fast. They got my car around 2 or 3 on Friday, had to order a new radiator, and it was ready on Monday by 4pm. It wasnt the cheapest work but seems to be quality and I would go back. Everyone was so nice which goes a long way these days.

Great dealership good people. Good selection of vehicles and the service department delivers.read more

My Challenger started driving funny within six months of buying it. I called Bryan and told him…read morewhat my car was doing & he told me that my hunch was right and it needed a clutch. That came in, so I dropped it off with them, after hours. The next day, Mike called me and told me the service was done, and they'd found another issue there, and fixed it as well after hunting down the part for me. I couldn't have asked for a better price or repair time. They definitely beat the books!

Horrible place I've took 2 cars there and a total of almost $1300 later and neither were fixed…read more It's been a year since it happened and I thought I'd give them a yearly review. For their service they gave me. They put the wrong exhaust on car and it caught fire. Melted my cv joint and costed me hundreds more to fix it. Charged me $300 to fix another car that had a problem starting and it started the issue again the very next day. No refund no fix to the issue. This place suuuuuucks!!!!!