My review for Windowmaxx is, 2 Great Guys to work with, Jeff & Scott. They are Experienced,…read moreReasonable, Timely and Respectful. They do a wonderful job and clean up well. I have used them as well as referred them to several of my customers. If you need your windows replaced, I would advise you to call "WINDOMAXX!" Tx, Dottie Harrington

The guys at Windowmaxx were prompt, crisp, and very professional. Scott communicated with me right…read moreaway and was at my house in a couple of days when most companies were booking weeks ahead. The pricing was very affordable and saved us a fortune in repair and not replacing our windows! Excellent and Conscientious!!!

Steve and his T&C crew replaced my 2nd story picture window last week. They did a fantastic job…read more Steve was a pleasure to deal with from start to finish. He provided a very reasonable fixed price estimate and the communication from ordering to install was great.

From the owner: The owners of Town and Country Windows have been serving Charlotte and the surrounding communities…read morefor over 35 years. We have learned over those years that no matter which window you buy, if it isn't installed correctly and in a timely manner, you the customer are not going to be happy with your purchase, period. This is why we only use proven professionals to install your windows. Our crews have experienced every situation you can have with window replacement. That means they know what to do and they get it done . When you purchase windows from Town and Country Windows or if you have siding installed you can be sure that you have chosen the best products on the market and will have them installed by the best crews.

I was pleasantly surprised by the low-pressure sales approach, which differed from other reviews…read moreI'd seen. The pre-installation process was straightforward and very helpful, giving me a clear understanding of what to expect. Unfortunately, installation day brought several complications. A team of three began installing 16 windows, but just 15 minutes in, one technician badly twisted an ankle and had to leave. The remaining two proceeded to remove all windows on a scorching 90+ degree day before starting replacements, turning my home into an uncomfortably hot and humid environment. While they finished the installation that day, it was an incredibly long shift, from just before 10 AM until 9 PM, requiring my continuous supervision. I noted that a drop cloth was only used for the very first window, which helped with the mess initially but wasn't continued. Another issue was the window color. I had specified a tan/wicker exterior with a white interior, but received entirely white windows. To avoid a 6-8 week delay and a $350 rescheduling fee, I accepted them. They do look good, and the white exterior matches my previous windows, so I'm not overly concerned about this. My primary outstanding concern is a gutter downspout that was removed during installation and never reinstalled. Despite multiple calls (three to the install team, two to the service team), I haven't received any communication or action to rectify this. This lack of follow-up so soon after installation makes me question the reliability of their warranty service.

I am extremely disappointed with my experience with Window Nation…read more I had a representative come to my home to provide a quote for 8 windows. After the appointment, I decided to take a few days to do my due diligence and gather a couple of additional quotes before making a decision. Three days later, I received an email from the Sales Manager, Richard Hansen, with a revised quote. Surprisingly, the new price was significantly lower than the original quote, but it was for 11 windows instead of the 8 I actually needed. Since the pricing was much more competitive, I reached back out and simply asked for the same pricing to be adjusted for the 8 windows I wanted to purchase. Richard responded that the lower price had been sent in error due to a "system glitch" and that Window Nation would not honor it. Mistakes can happen, but what was most disappointing was the company's unwillingness to stand behind the quote they sent or make any effort to find a reasonable solution. As a customer who was genuinely interested in moving forward, it left me feeling that the pricing was inconsistent and that customer satisfaction wasn't a priority. I expected better communication and better customer service from a company of this size. Unfortunately, this experience has caused me to take my business elsewhere.

Poor communication. You can call, if they don't answer you can not leave a message because their…read morevoicemail isn't set up. Their prices are fair. After signing to have them install windows they did not ever come back to do their "expert" measurements. When I called Reg he said his son came out and measured. (I was home the whole time and did not see him. He then said he'd double check. He called back and told my husband that he had called a couple weeks ago and told us he had ordered the windows. That call was never made. He told us the day we signed that it would take 3 weeks to get the windows in and then 2 days for install. It was 6 weeks before he called at 8:30 pm the night before he wanted to start site work. We were headed on vacation. Had we gotten a little heads up we may have been able to be home when he initially wanted to be on site. When they arrived to install they had not ordered the windows I requested. Because I didn't want to wait any longer I let them install the windows that were not my preference. They used a saws-all to cut out my old windows that could have easily been removed with removing the screws. After placing the windows in they then proceeded to wrap my wood trim with vinyl. That is not something that was talked about and now my brown house trim doesn't go with the white vinyl trim around the windows. Now I'll have to paint the whole house to make the windows look good. That was not the plan. They ended the first day with not having all the vwindows. One of the windows they brought is too small. Supposedly Reg is bringing the window that is correct on day 2 so they can finish. We'll see.

Thomas Siding & Windows is not closed (as stated on ad)....they are VERY BUSY installing windows…read moredaily. They just didn't need to PAY for advertising...word of mouth works very well for them! LOCAL business since 1957

Absolute garbage company. Joe walked us through everything,…read morewe signed the contract, completed final measurements, and were ready to move forward. Their team even cut into our drywall and left nail holes in our door frame--so the process was clearly underway.Then... nothing. No communication whatsoever. We were told installation would take 6-8 weeks. At the 6-week mark, we had to call for an update--only to be told by Nick, with zero accountability or concern, that the job had been "undersold." Our options? Either pay double the agreed-upon signed price or cancel altogether. To make matters worse, we were told Joe "should have" contacted us--meaning if we hadn't called, they would have continued holding our money while saying nothing. Nick's dismissive, unapologetic attitude made it clear this isn't unusual for them, which is even more concerning. Now we're left with: no sliding glass door, a damaged wall, a damaged door frame, and a completely broken customer experience. If I could give 0 stars, I would.

Trash company. They buy your information and waste natural resources by sending you printed color…read morepaper asking you to replace your windows. I've had my house for 6 months and it's brand new. Why do I want spam mail. Absolute human garbage.

Absolutely amazing service! The quality of the windows is amazing and the end result is more than…read morewe expected! Our home has been transformed, and their quotation was over half what others estimated within the marketplace. You cannot beat their pricing quoted and billed, and the installation was seamless. So happy we chose Arc Energy!

One of the my best experiences as a homeowner has been working with Arc Energy Systems. They are…read morehonest, provide quality products, and are a joy to work with. Thanks Noah and Tonya and the installers!!