The service is super good I was a walk in and they got to me really fast the employees are super…read morehelpful when I'm deciding on what color I want I had a good time here with my friend and some places have the music loud and I can't hear what my friend or what the technician is trying to say but they have it just right they offered me a drink free of charge it's nice and clean in here as well over all I enjoyed my time here

I only gave a 1 star because I had too. This is my 2nd time going there and using Mia and she is…read morehorrible. I thought I will give her another chance but NOPE didn't change. For $63 you would think it would be a good experience. NOT

I HIGHLY HIGHLY HIGHLY recommend miss Patricia. Easy to find, salon is extremely, extremely clean…read moreand has a very nice setup. Roomy space and I just lived the pedi chairs. Miss Patricia is so kind and friendly.... and all so accommodating. She made my nails look great, as well as my feet. I will be returning for sure.... my appointment is already booked... Thank you Miss Patricia

A very lovely experience. I have been looking for a good nail salon since I moved to Lakeland…read more Found Patricia on Yelp, thank you for that. I had a mani/pedi and it was a great experience. So nice to have a technician pay attention to their customer, instead of distracted looking at the door, tv, or phone. I had a very negative experience with my last salon visit. The nails were trimmed so much that I swear he was cutting at the root. It was so painful. Patricia was very attentive and the whole experience was painless. Her salon is well organized and clean. Her prices are very reasonable too. I look forward to the next visit.

Great pedicure. They took their time and did not push items that I did not want. I would…read moredefinitely recommend and will be back.

I have not been to PNK Nails for a while, but I went back for a pedicure. I explained to the man…read morethat did my pedicure that I had ingrown nails, and I needed them addressed. The day he did the pedicure it felt better, but I am three or four days out from having the pedicure and my ingrown nails are hurting my toes again. So that tells me that the guy did not do what he was supposed to do. A basic pedicure with a tip was over $50 and I personally think that's too much money for a basic service that didn't even fix my problem. I won't even complain about the pitiful foot massage that I got during this pedicure as well. The foot massage is one of the most important parts of a pedicure, especially with people who have feet issues and I do And I have for a long time. Personally, the service was definitely not worth the $55 that I spent and I do not think I will go back there anymore.

$80 for a pedicure is wild the lady rushed. burned me and painted over lint and got it all over my…read morecuticle. Ridiculous please take my word I've been twice and not good at all!

I might try again on a weekday, this was my first time and I got the deluxe pedicure, I felt like…read moreshe did a nice job but I felt like she rushed due to it being a weekend and it got very busy around the time I came. My pedicure did come with a complementary drink and I chose the wine , unfortunately the wine glass that they gave me was dirty, had someone else's red lipstick on it. That's how busy it was for her not to even notice. I still paid my decent tip and full price, I wasn't looking for anything free or handout but something would have been nice

I use to hate getting my nails done bc the nail salon would give me the most anxiety. This salon…read morerelieves all of that. It's easy to book an appointment. They are open pretty early and late to accommodate all schedules. And they're always on time. No more wondering how long will I be at the nail salon for. I've never had a bad tech and everyone does amazing work but Xochitl and Emma are amazing!

I don't get my nails done often, but I imagine I would go a lot more if we had one of these salons…read moreat home! The experience is fun and relaxing. I had a pedicure and enjoyed talking to my nail tech Nikaya. I was greeted with a complimentary mimosa and explanation of their nontoxic products. My polish turned out great and I would happily return!

Vicki is friendly, artistic and just amazing! My pedicure was top notch. My nails look fantastic…read moreand it was such a calm, friendly atmosphere.

John was great to work with. He asked lots of questions to make sure I got exactly what I wanted…read more He was great to talk with as well. Everyone was very nice and my nails look great.

My nails are so chunky and uneven. very rushed and poor customer service. Do not go here, they…read moredon't listen to you. The girl not only nicked me, made me bleed and didn't apologize but she filed my nail bed down to almost nothing leaving me in pain. I guess she preferred that rather than properly applying the gel to fully cover the nail. I get that you're in a rush to get more money. I really hope that they put more care and effort into the nails they do or find another job that suits them more. Please care more about your clients, not just the look of the nails but the fact they will leave you in pain is absurd.

Requested a manicure + gel x…read more This was the undernail(s) after requesting them to be smoothed out... They're chunky and getting caught in everything. Manicure itself was trim and 30 seconds in lukewarm water... no massage or anything outside of that. Absolute worst nail experience of my life! Update: Went back today and the manager filed them all down underneath, took him about 10 minutes. I tipped him for his time. He gave me a gift card on my way out. Although I won't be getting the gel x service again, I will give them a try in pedicures.

10/10!!! Ruby is amazing. Her nail art skills are top-tier & actively works with you and looks at…read morethe picture to get you what you want. I don't usually get my nails done due to distrust and harm to the natural nail, but she is very gentle and good at what she does Relaxing vibe there too.

Walked out of this place looking like this. After I specifically asked the tech to make sure that…read moremy nails look natural and not thick. called before I made my appointment to ask if they had rubber base polish, and asked for a specific color, and they said yes to both, once I got there, they didn't have have such color and base. Also the tech was not experienced and meticulous, nor detail oriented as I was assured on the phone. I had to ask for a few things to be fixed before she considered the nails "done" and still walked out of there looking like my 10 year old daughter did my nails. For $60 I can actually get a real professional manicure and rubber base with the color I wish to have. My tech was a younger girl, don't recall her name. Wouldn't recommend this place for people that are looking for a nice and classy manicure. Manicure was the worst service I've ever gotten. Cuticles barely cut, in dry hands, and hurt like hell. Literally done in less than 5 minutes for both hands. The rubber base was not applied properly. The person evidently never applied it before. Left bumps of all kinds nails look deformed. Didn't use the tool to smooth them out. Didn't attempt to fix either. Didn't clean up under the nails. Not a single hand massage. Not a drop of hand lotion after. Honestly, this place was one of my worst experiences, I'm 45 years old. Terrible. Owner shouldn't hire techs like the one I got. What I had done usually takes at least 2 hours, ANYWHERE. It's a fine job with super meticulous steps in order to look perfect, smooth and natural. This lady took 45 minutes max for the whole thing.

I got a pedicure today and the nail tech barely touched my feet. Not only that she didn't even…read moreoffer me anything to drink. Maybe it's only for the ladies to have a drink. From this moment on I only want to have Annie or Celine to do my pedicure. If I pay $60 or $70 dollars for a pedicure I want Service

I unfortunately was diagnosed with cancer. As a result, my feet suffered horribly. Due the type of…read morecancer I was diagnosed with, my feet were swollen and my toe nails discolored. As painful of just hearing the word "Cancer" is, it can just as emotionally painful. Needless to say, I went to Pretty Nails to find comfort by getting a pedicure. It brings to my eyes, to share the inhumanity I experienced. The young lady laughed and joked about my discomfort. She seemed to enjoy my awareness of her laughter and shared with others. It is saddening the lack of compassion that one can have who is supposed to be employed to bring a moment of comfort and " Pretty Nails to those who are in need of assistance.

$10 for your cuticles cut! Crazy...I only discovered this when paying my bill and my daughter's…read more hers was $30 and mine was $20. so when I questioned them on the price difference...I was SHOCKED! $10 for cuticles...that explained why I kept telling the girl doing my nails to please cut my cuticles....she would fake cut and move on... AND OF COURSE SHE DOESN'T UNDERSTAND WHAT IM SAYING.....continues to FORIEGN talk to the other workers! I DISPISE THAT. DO THE EORK AND STOP THE FORIEGN TALK! ITS SO DAM RUDE!!! AND THEY DO IT CONSTANTLY, WITH PEDICURES TOO! I've left several reviews for this salon through out the years. Our most recent visit, September 2, 2020.(includes my above comments). Everyone was wearing masks. They do a temperature check when you walk in. People are NOT distancing at all. While getting a manicure, I had a woman on both sides of me, less than 6 feet away. I must say, that I was okay with this and felt comfortable their. The chik who did my toes did not do a top coat, which I didn't notice till the next day. I had a sparkle polish, so you could clearly feel the difference from my nails and toes... zero top cost on the toes. I had to buy my own top coat. NOT APPRECIATED! We come here way too often to experience problems repeatedly. Might be time to go somewhere else...hoping they can fix their overpriced $10 for cuticles... and uninformed employees!!!

Went today to have 2 chipped nails filed down & the technician did a great job & would not take a…read moretip. I tried & she refused to take it. I found that was gracious & sweet of her. This act showed me how this nail salon really has a great sense of customer service & customer satisfaction. This salon is the best salon in this part of Lakeland. The technicians are professional & courteous. The decor of the place is beautiful. They really make their customers feel welcome. I highly recommend this place if you are looking for a good, reliable nail experience.