I had a dip mani done a few days before I went on vacation. I don't routinely have my nails done-…read moreso this was brand new- it had been more than a year since I last had my nails even painted- so this was basically a 'virgin' experience. I like to get dip because it usually lasts about 2 weeks for me, and I like the color options. My nails looked ok. A little thick, but ok. Well, 2 days later, I lost the polish on TWO nails, just doing mundane day-to-day things. I called the salon and they told me to come in. The same guy that did the original, did the 'repairs.' Things were fine. My repaired nails were tender- but I thought maybe it was due to the extra buffing. They held up ok, on my 9 day vacation. When I went back to work, I lost a most of polish on my right ring finger-- I could NOT believe what I saw-- my fingernail was GREEN!! What the actual ----?!?! Is it a FUNGUS?! My polish was on for less than 14 days total. (For the record, I have kept polish on my toes much longer without any issues). This should NOT have happened. Bad technique??? Bad cleaning practices??? Well, whatever it is- needless to say, I will not be back to this shop. Period. I removed all of the polish and attempted to buff off the green on the one nail. This was 5 weeks ago and my poor, sad, tormented nails are still trying to recover.

Sophia did an amazing job!! I got a builder gel fill in and she took her time applying it which i…read moreappreciated! They were very accommodating and the whole process was very smooth. i very much recommend them

The service was absolutely beautiful. The tech who did my nails had a really good vibe any concerns…read moreI had. She met. I will not be going to any other place !!

If you're looking for a great place to have your nails done-schedule an appointment today. They are…read moremeticulous, very professional. If you are looking for eyelash extensions - find a different vendor. It has been 7 days and mine are about 1/3 gone. I was told if you took care they should last up to 4 weeks. My coworkers assured me that the rate in which mine are falling off is not typical. I am very disappointed at the results

This was a first time visit here for a pedicure and Tara was great! Everything was immaculate and…read moreprepared for my appointment. They offered non toxic options like a favorite Dazzle Dry. From the massage chairs, to complimentary beverages and even a heat eye mask. I throughly enjoyed my service today. Very relaxing!

Mia put a full set of nails on today for me. i love them!!!! She was friendly, professional and…read moretook her time to make sure I got exactly what I wanted. I will definetly go back again.

I got my nails done on April 12 and one week later on April 18, a nail fell off and the rest are…read moreloose. This makes absolutely no sense. I paid $60 plus a tip and the nails don't even last 7 days. I might as well just flush my money down the toilet. I will never go back here.

I came here before on a few occasions, including Halloween nails and even my past homecomings and…read moreproms. They lost a customer, though. There was a gentleman here that did my nails and though he was polite, did not do a good job at all. I asked for a simple fill with regular polish. I get to the register and they asked for $43. I've been charged $23 for a fill before so I was very confused as to why I was being charged $43. The lady offered excuses that did not make sense. After paying, I looked at my nails and it already looked like I needed another fill. I went back in saying that the price didn't seem right, and the nails did not look right at all. She agreed that my nails were not fully painted and sent me back to get them fixed. When the SAME MAN was done finishing, they barely lookedany different and he left polish all over my fingers. Beyond that, the lady said that was all she would do for me. My friend and sister saw my nails and they were customers as well. They agreed that either they needed to be fixed or I should ask for a refund. I'm not as confrontational so I debated going back, but my nails really did look bad. They were rude and the lady said my nails looked fine to her. She refused to do anything further for me. As someone who has given a LOTTT of money to this company and who hasn't complained, I'm upset and am now having to dispute this with my bank.

I've used Pro Nails since the place opened. The current owners and staff are friendly, qualified…read moreand professional. They will always make sure you are satisfied with your nails. They always offer you something to drink. The chairs could be more comfortable, that's my only con.

My grandmother and I have been coming here for over two years! We feel like family and are treated…read moreso wonderfully! We get the full experience pedicure every three weeks and it does not disappoint I highly recommend the splurge! The new massage chairs are so comfortable and clean! And we also always get a great manicure as well. The owners are truly special people. We just love them and highly recommend ProNails!

I absolutely adored this place!! My friend and I went after work to get our nails done. I'm not…read more100% what my gal's name was, but she was so, so sweet and she kept making sure I liked my nails. Made sure the length was ok and the color. She was very careful and did a perfect job. It was $30 for just a manicure. My friend got a full set done and I'm not sure how much she paid but they also turned out perfect! I'm not sure if it was Danny that did her nails, but he was also very nice. I'm not sure I can go anywhere else in Winter Haven now!

Consistency is key. I go to Danny every time no matter how far I live and no matter how many custom…read moredesigns I want

I got a pedicure today and the nail tech barely touched my feet. Not only that she didn't even…read moreoffer me anything to drink. Maybe it's only for the ladies to have a drink. From this moment on I only want to have Annie or Celine to do my pedicure. If I pay $60 or $70 dollars for a pedicure I want Service

I unfortunately was diagnosed with cancer. As a result, my feet suffered horribly. Due the type of…read morecancer I was diagnosed with, my feet were swollen and my toe nails discolored. As painful of just hearing the word "Cancer" is, it can just as emotionally painful. Needless to say, I went to Pretty Nails to find comfort by getting a pedicure. It brings to my eyes, to share the inhumanity I experienced. The young lady laughed and joked about my discomfort. She seemed to enjoy my awareness of her laughter and shared with others. It is saddening the lack of compassion that one can have who is supposed to be employed to bring a moment of comfort and " Pretty Nails to those who are in need of assistance.

The kiddos and I randomly decided to get pedicures this afternoon and was not impressed in the…read moreslightest. The lady doing my pedicure was very nice but the man who did my children seemed agitated the whole time and it wasn't until I said something that his attitude changed as I asked for someone else. The pedicures were very unimpressive and we definitely will never go back.

I usually get the acrylic nails and get the fill mostly when I go and I've always used Tommy and I…read morefollow him wherever he goes lol he's great with acrylic nails and I'm probably going to go there tomorrow for a pedicure. Haven't had one of those done there yet. I'm sure it will be good!!