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    Lu's Pool & Spa

    2.3 (3 reviews)
    Open 10:00 am - 3:00 pm

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    2 months ago

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    4 months ago

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    3 years ago

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    Little Giant Pool & Spa

    Little Giant Pool & Spa

    3.0
    (8 reviews)

    Very impressed with this company they said they would come and they did! Very knowledgeable about…read moreevery thing they did, answered all the questions we had and even took the time to show us. Fixed a bunch of leaks. Will definitely have them back for all our needs. Special thanks to Kevin and Johnny, they were great!

    It really breaks my heart to have to post this but this company was great when Deb was the point…read moreperson. Sadly ever since they replaced her with Kourtney (who is completely incompetent and incredibly rude to boot) they have gone downhill. They terminated me after making up a story about ducks and geese being in my pool which is completely untrue. And they did this on my birthday days before I was hosting a pool party to celebrate. I was a loyal customer for almost a decade when they decided this customer (me) just doesn't matter. Never before have I dealt with this poor level of customer service and ingratitude. I would give 0 stars because that's what this company deserves at this point but unfortunately 1 is required for the review and feedback which I hope helps others to consider another company before using a corporation who apparently sees customers as expendable when other opportunities arise which is what I have to think is going on here. In addition I also asked about pool cleaning equipment with no estimate or response prior to the false claims of water foul and was sexually harassed by an employee at one point. The list goes on and on regarding issues and I stayed loyal but shouldn't have so save yourself the hassle and choose a more reputable company. In all actuality it looks like they can't keep or find employees to actually provide service. Sucks to suck I guess. Another company just going way downhill fast due to staffing issues. Customer beware

    R & S Pool & Spa

    R & S Pool & Spa

    4.0
    (46 reviews)
    $$

    Service department very helpful and knowledgeable. Store has everything you need for the poolread more

    I hate giving bad reviews but this is the 3rd year R&S has opened my pool with consistent issues…read more (they close it as well). So third strike.. I've gotta find someone better!! We never see the same techs returning. And we've had issues every single year. It's like they hire new guys each summer and they're clueless. Last year I was told by a tech, he "didn't know the system." This year the pressure valve on the filter was left open, I had a pressure code on my heater (so it was not functional) because I had no pressure to the system with the valve open! I found one of my jet covers in 2 pieces in the middle of the pool. A plug was left on the ground by the system. My pool entry handle is so loose, I've got to tighten it. The system was not primed properly, done with such little water the box was smoking hot when we opened it. I'm thankful I didn't loose a motor. I've called with a couple of questions trying to troubleshoot these issue but was given some bad information. He gave me an electrician's number for the heaters PS code?? I'm sorry they can be the nicest people but this is their profession, not mine. I shouldn't have to go behind them to fix things that are wrong and effecting pool operations or done with little to no care of correct outcomes. Especially for what is charged. I would think a pool opening includes ensuring the system is functioning correctly and if something is not, then notify the owner before driving away. Which they never do check out and let us know how it went or any issues that need addressing. The process is piss poor to say the least.

    Lu's Pool & Spa - poolservice - Updated August 2026

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