Want to thank staff for always outcome of a relaxing massage when in Reno area. Second visit and…read morewill return for relief after long driving trip.

I booked a deep tissue massage for my boyfriend for his birthday and he absolutely loved it. I…read morethink she might've given the ashiatsu massage bc she walked in his back (unless that's offered in the deep tissue as well). Anyway, he loved it and fell asleep a couple times. He was so relaxed and said she got into his shoulder blades where he has some problematic spots.

I called early first thing in the morning and asked if I could come in I was told yes. I asked for…read morean hour massage. When I arrived I was told no only 30 minutes bc it was busy I didn't see anyone else there but I did hear another voice so I assume another one was going on . I got my 30 minutes bc massage I requested deep tissue . The masseuse was great she gave me what I asked for and that I can definitely appreciate. However for 30 minutes she said I had to pay 60+tip.. for a 30 minute?? She didn't even do the front side just my back side quickly .. the prices didn't show 60 for deep tissue . I only had a 100 bill so I requested change I got back 2 20s. I had no choice but to leave with paying 80 for 30 minutes that is insane ! I even mentioned to her I would be coming very often as I am new to the area and would like to make it a weekly thing . At that price that's not going to happen. I even mentioned as I was paying and pointing at the price chart how an hour makes much more sense . Her reply they are just so busy right now. She was adamant about the tip. Kinda rude .. such a shame I was really hoping to make this my new place. I will have to keep looking .

Targeted my lower but found my real problem was the upper right shoulder tendon that was inflamed…read more Melody was fantastic and I highly recommend her

I cannot speak to the owner's quality of service but I can speak to her lack of integrity. It's…read morecomplicated but she broke her lease and left owing me rent money.

Had my first massage here today and it was great. This petson is very professional and knows what…read moreshe is doing. I believe she really cares about her clientele

I've had massages many times but yesterday I tried a deep tissue massage. The 60 minute deep tissue…read moremassage. I don't know why but I had a preconceived notion that deep tissue meant pain. But it actually was the opposite. I was surprised that I actually loved it.Evelyn melted my stress away. She is fantastic and I look forward to booking with her in the future .

My new favorite spot in South Reno. Everyone here is so relaxed and easygoing, I feel like I am…read morefloating on a cloud right now. And my facial was absolutely perfect for my very tired and dehydrated skin. If you are looking for high-quality service in a beautiful environment, look no further. I signed up for a membership on the spot and look forward to trying all the various services over the next year. A++

I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

I am beyond disgusted with the way my 75 year old mother was treated at Reno Massage and…read moreReflexology. Yesterday, when I called to schedule an appointment, I told them my mother was 75 years old. I was told they could not give her a massage because she was "too old." They had never seen her, never asked about her medical history, and never asked whether she had medical clearance. They simply refused based on her age. I told them my mother is healthy and that her age alone should not determine whether she could receive a massage. Today, they agreed to see her. Before the massage even started, my mother burped once. The staff immediately said that if she was "ill," we would have to pay for the full hour. I explained that she was not sick. She had simply burped. Less than 10 minutes into the massage, the therapist stopped the massage and claimed my mother was ill. I immediately asked my mother how she felt, and she told me she felt perfectly fine and wanted to continue the massage. I told the therapist that my mother was not sick and wanted to finish the appointment. The therapist refused and walked away. The therapist repeatedly claimed there was something wrong with my mother's nose. There is absolutely nothing wrong with my mother's nose, and my mother was not ill. When I asked both the receptionist and the massage therapist for their names, they refused to identify themselves. I requested their names multiple times, and they still refused. Their refusal can be verified by the business's security cameras. I then photographed the massage licenses displayed at the business to identify the employees involved because they would not provide their names when asked. The names displayed were Chunfang Wu and Yuqi Li. What was just as upsetting as the treatment itself was the complete lack of customer service and accountability. When a customer has a legitimate concern, refusing to identify yourself, refusing to answer questions, and simply walking away is unacceptable. My mother was humiliated and treated with a complete lack of dignity and respect. She was denied service yesterday because they said she was "too old," and today her massage was abruptly ended even though she repeatedly said she felt perfectly well and wanted to continue. This experience was unprofessional, disrespectful, and deeply upsetting. No customer, especially a 75 year old woman, should be judged solely because of her age, embarrassed over a single burp, or have a massage terminated despite repeatedly stating she felt fine. I will never return to this business, and I cannot recommend it to anyone. Everyone hid to avoid giving me their name. With this type of unprofessionalism and lack of customer service this business is doomed to go out of business soon.

The massage I received was complete and a thorough 1 hour session. The therapist was intuitive to…read moremy needs and met them without asking.

Had a great massage for a decent price. I have chronic muscle pain in my right shoulder and nerve…read morepain in my lower back and she helped my shoulder melt away and that has been a pain that's been there for years and my back pain was significantly reduced. Needless to say I would be back any time and recommend her to my friends.

Just had a 90 minute body massage and it was great! Very talented masseuse got all the tightness…read moreand knots out of my muscles after a long and grueling hike in Lake Tahoe. Very relaxing experience. Highly recommend!

It was okay. We did a couple massage got us in same day which was cool. But the "vibe" was not…read morerelaxing the door was left open we couldn't full relax we could hear a lot of outside noise from other guest. For me personally it hurt the pressure I guess was a bit much. It was clean and they were nice one of the ladies offered us a bottle water after

Marianne is an amazing therapist, she gives a wonderful level 3 and or 4 massage, but when she…read morefeels knots she employs trigger point. She communicates and makes sure that the massage isn't too hard or too light. If you notice areas you didn't know were sore, she will alter the time and make sure to relieve the afflicted area. We moved from the Chicago area to Reno a couple years ago, and Marianne is the only therapist that not only matches the therapist we had in Chicago, but she excels past in thoroughness and professionalism If you are lucky enough to book with her you will fully understand what a terrific practice she is running.

Best massage therapist of all time. I cannot even express how much I recommend Marianne. She is not…read moreonly a kind and caring person, but an extremely intuitive clinician. I have had a number of massages from other therapists over the years, but no one else even comes close. It has been almost 7 years of regular massages from Marianne for me, and it's tough to imagine life without them!

The most authentic Thai massage I've had in Reno, matching Bay Area expectations. She's getting…read morepretty busy, though, so it's best to schedule a week ahead. (Or leave her to me! :-) She's working out of Tik's studio now, so if you have trouble getting through on the number on this listing (which you probably will), try the various numbers for Massage by Tik and be persistent.

O...M...F...G... Ang Thai massage at 505 Arlington ave…read moresuite 202 is the place to Beeeee! I cannot explain to you how amazing Thai massage is. I have never had a Thai massage, but I will now never get a regular massage in my life. From various massage techniques to various stretches, it is the most amazing experience that anyone that has sore muscles and holds their tension and stress in their muscles. She did these amazing moves to where she steps on the back of your thighs and uses her body weight to massage your legs and your back. Please don't be afraid of the stepping on your thighs because it's amazing how much pressure your body really needs for such big muscle groups. I workout regularly and my trainer gets a massage every month, and now I know why she does. It just doesn't help you relax, but helps your muscles recover and clears your mind. It gets your body so flexible to where you feel you can do anything at your next workout or adventure. Wow!!! That's all I can say is, wow! I made another appt for next month and I cannot wait. She is amazing. A true talent when it comes to the knowledge she has to every pressure point, muscles group etc. I am a forever customer now. Thanks to my husband and thanks to Yelp for helping my husband find such an amazing place.

I have only been here once since I received a gift card for a massage for teacher appreciation…read moreweek. The staff was friendly and helpful. The spa seemed clean, but one of the saunas was out of order the day I was in. The massage was great! The attendant asked me for my pressure preference and the aromatherapy was not overwhelming or overpowering. My massage took about an hour but I had access to the facility for the day. I did leave after an hour since there wasn't much to do other than the hot tub and one sauna. Overall, I enjoyed the services but I do wish they offered more, like a pool, salt room, or other amenities.

I like bringing my wife here, normally she's very relaxed and calm when I pick her up…read more Today, apparently they went out of their way to upset her, and in turn make me pretty angry. We've been paying for a membership now for two years, but we are certainly reconsidering that decision. First of all we traveled all the way from Southern California, and we actually went to buy swimwear as so she could enjoy the amenities, beforehand as she has done before. Today she ran into a receptionist who refused to grant her that privilege, I immediately told her I could pick her up, but she told me she'd be done sooner, according to them. She said that they denied her because it was to limit the exposure to heat prior to the injections? Did some recent study just get published that says exposure to a sauna, jacuzzi or a steam room before getting injected 90 minutes prior is dangerous? I just find it hard to believe that this policy is in place when she arrived well over an hour before her appointment for them not to allow her to enter the facility with a day pass is very unpleasant action. Then to tell her that they would see her sooner but subsequently fail to meet that objective and to make her wait the entire time without any word or update is atrocious behavior. Because they did not see her sooner they basically cheated her out of a large portion of her day. How is this acceptable? How do the owners think this is treatment their clients deserve? This is as nasty as the ring at the bottom of a public toilet. You stressed my wife out, and made her far more tense than when I had initially brought her! What exactly is the point of ruining her day? Why is management unable to make good on their word? Why lie to her? Is this how you treat the people who support your business? What she hoped to be a refreshing experience turned into a nightmare. How can we possibly continue to support such an establishment in good faith? Why travel from LA? Why buy swimwear? Why have a membership here? These are the questions my experience from today are leaving me with. It enrages me that you disappointed a loyal customer and she's too sweet and kind to say it herself but the only memorable moments she'll take are that you were mean and you lied to her, and she'll probably blame herself. Not the best wellness in my opinion. This spa clearly has issues that it needs to resolve before I'd recommend anyone bringing themselves or someone they cared about here. Stay away from places like this.