Have been going there regularly for over 2 years. One massage therapist often cancelled at the…read morelast minute. One massage therapist look like she was working on my body in her sleep. Irregardless of what your preferences are they wont pay attention. Lately, Management put up a sign in the massage room asking clients to talk to them when there is a problem. But when their therapist have issue with clients, they will not discuss how to resolve the issue with you. Management is hypocritical !

Absolutely incredible massage and environment! Such relaxing vibes, knowledgeable and professional…read morestaff, clean and nice office. Had a couples massage by Kristina and Alexis and oh my word... let's just say... they have magic hands. From the moment we laid face down on the tables we were instantly comfortable and relaxed. I'm a new mom so my back Has been feeling wrecked and Alexis made me fall asleep she was so gentle and got all my knots out without any pain! Very respectful and professional! My husband said Kristina was amazing, she got a lot of his knots and pains out and he was very relaxed with her. I highly recommend checking this place out if you are searching for some pampering! We will definitely be going back!

I have pretty advanced scoliosis and I'm on a quest to find a reliable massage spot…read more Tl;dr after coming here a few times, I'm still looking. It's just kinda... weird vibes?? With an appointment, I ended up waiting almost 10 minutes, while (I assumed) my room was being prepped. Guess not because the face towels that were supposed to be warm felt like scratchy dry brand new never-been-washed towels 2/3 times I visited. For my most recent, my massage was on a regular table but instead of a cloth on the face cradle, it was a paper towel....... The hall door was OPEN during the better part of my last 90 minute massage...... Hearing people talking in the hallway and wondering if they could see my body if they walked by was not peaceful. They did some interesting limb bendy stuff on me that I think was trying to emulate Thai massage style, but it was just twisting my body in odd ways that felt weird with my scoliosis (which I'd already told them I had so idk why they did that). I kept waiting for them to return back to/take extra time to focus on the areas I designated on the tablet where my back muscles reallllly need extra care after moving to my lower body, but I am pretty sure they've never looked at my diagram any of the times I've been because this experience is consistent with all 3 visits I've had there. Came across my biggest pet peeve which is having stretches of time over a minute where it feels like the masseuse is just lightly spreading oil on my skin longer than necessary to run up the time. For these reasons and others, I was quite uncomfortable at this place and won't be back a 4th time. I really wanted to give it a chance and give the benefit of the doubt with more chances but 3 bad massages is a LOT of money to drop w little return for a public school teacher. Despite all that, the front desk staff was pleasant and the location is super convenient!! The quest for a massage that can soothe my tight scoliosis muscles continues.

My husband bought me a two hour Deluxe Massage. Nancy (unsure if that's her name, I hope I heard it…read moreright) was 50% of the time beating my body into submission and 50% of the time giving a feel good massage. She walked in and got right to work. I left feeling like mashed potato's and a tortilla all at once. I will definitely be back. My ONLY knitpick is that I have a bulging disc and I'd opt to not be stretched at all. But now that I know, I can just request they not do this in the future.

I suffer from chronic pain and yesterday morning was a bad day for when I happened to be driving by…read moreRoyal Spa and Massage which was a godsend for me. I was greeted by friendly staff upon entering and inquiring about if it was possible for an hour session along with explaining where I hurt. With no hesitation as a walk in for my first visit here Linda did a fabulous job working and communicating with me. One thing I was worried about was when Linda asked if walking on my back would be ok? And I was scared due to the surgery I had in my lower back but I was willing as always to try anything to see if I get any relief. So here it is 24 hours later, I'm in no pain, I have no bruising my mobility is by far better and I'm doing chores. I can not thank Linda enough for helping to relieve enough pain where I can function normal and I'm actually looking forward to a second session. Thank you Royal Spa & Massage for taking care of me. Oh! I should also mention ton how clean and great the inside looks and my sheets smelled so fresh that that helped me relax more. Perfect setting.

After starting a new job, the time was right to treat myself to a massage. I called to see if I…read morecould speak to a live person to set up an appointment. The phone rang 12 times. This is unacceptable. I drove to the location. The building had a "Open" sign but nobody was there. This is beyond pathetic. They don't seem to want anybody's business so don't waste your time coming here. If I could give this joke of a place zero stars, it is certainly deserved. Never again.

Awesome massage! I was so impressed with David. I'm already looking forward to booking another…read moremassage soon. Highly recommend!

Location was in a house looking building that also serves as an art studio and other businesses…read more This place was pretty cool! My wife and I needed an escape from the daily grind and we decided to stay in Reno for a few nights. On our relaxation day, we made an appointment for a couple's 90 minute massage. The room looked more makeshift as we got into the room before the massage. The cost for the couple's 90 minute massage was $160. Overall, the massage was great! As I looked at the clock, it was exactly, if not very close to 90 minutes total. Most places seen to stop five minutes early but here, we got our full value. For the price we paid, we'll definitely be back!

Just had a 90 minute body massage and it was great! Very talented masseuse got all the tightness…read moreand knots out of my muscles after a long and grueling hike in Lake Tahoe. Very relaxing experience. Highly recommend!

Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

What a Hidden GEM!!! My experience far overwhelmed my expectations!! From the moment you walk in…read morethe door you feel like your in a spa, slippers at the door followed by a warm greeting! Your lead to a full bathroom to get comfortable then to your nicely appointed parlor room. The MASSAGE was excellent, I only wish I lived closer!! Soft pleasant music and conversation followed by magic hands! Never been to a shiatsu establishment before....but I WILL be back. Extremely satisfying and warm excellent experience! Treat yourself and make the trip!!Thank YOU Ayaka!!

I went to Spa Shiatsu yesterday for a bamboo massage. The owner is very friendly, and the massage…read morewas very thorough. I feel like every knot in my back is totally gone. It was a really unique massage, but I feel much better than I usually do after a massage. I will definitely be back.

What a gem of a place. I've been driving past Etavele for years now and each time I always think to…read moremyself, "I should check them out." Well, I finally did and I'm so happy about it. Everyone that I've met has been great. I've had the dermaplane facial and also had an appointment with the owner, Christa yesterday. She's personable, skilled, and I look forward to having this spa as my place to go for my skincare needs. They also offer mani/pedi's - I met the woman, Crystal (I think that's her name) who does them when I was in the waiting room and she was extremely friendly too. We had a chat about my favorite LV bag that I had that day. I also can't wait to try their massage services. Overall, I'm mad at myself for waiting so long to finally check it out. Lesson in all of this: Don't be like me and wait years. :)

Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

I used to come here all the time when Maria was here. Stopped coming but really needed a massage…read more My appointment was today at 9:30 am. I received a confirmation text yesterday and confirmed. I show up to my appointment and it's closed. No call from the business or anything! Never booking here again!

Ahhh Massage has now raised their rates and, after telling me at my last appt. I could pay the $210…read morefor 3 massages I was told they couldn't honor it anymore. Their workers have become rude as well. Justin is the best masseuse I've had there.

this was a great place. It was clean the masseuse was good nice place for a calm, relaxing massage.read more

Healthy good massage and great service ! I was working in…read moreReno for a few days and needed a relaxing massage after a stressful day

Friendly. Warm personality. Clean. Prompt. Professional. Easy to set up appointments!read more

I was looking for a LMT and no one I knew could refer one. I took a chance at getting an…read moreappointment with one I found on yelp, of the very many I had to choose from, unknown-a risk. Turned out to be one of the best, perhaps the best I've ever had in 40 years. Brie is at the least very personable. She was at the very least an extremely caring person. She thoroughly took a history of injuries or illnesses that would determine how therapeutic the "body work" may proceed. She explained everything up front and we moved forward. Areas of long term pain were relieved. Some more than others. Ten stars would be a gross understatement. I'll be back soon. Thank you Brie