Great friendly service and awesome products that work! I suggest a face mask today. Thank me later. Holla!

Admittedly, I have not spent much time in Lush stores. However, my encounter with the staff at this store was extremely pleasant. The staff at this location was incredibly nice and helpful. They took the time to explain to me the history of the company, different products, and recommendations. I ended up leaving with a massage bar and some samples of their lotions. I'm not sure how I feel about the massage bar, but my experience shopping in this store was great! read more

Fantastic products. Nice staff. Derrick is my favorite!

Interested in bath wizardry? Come to this place. They have a giant selection of bath accessories and bath bombs that will make your bath experience enchanting. The employees are very helpful and they make the shopping experience entertaining. Live interactive demonstration on the spot. The place is very compact yet organized. I recommend this Lush store. read more

Lush - Cosmetics & Beauty Supply Near Me - Emeryville, California

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LUSH is great business and the Emeryville store is an excellent example of the culture of LUSH. My Daughter, 12, is a LUSH fan. She has been for many years, is a LUSH customer and is always welcomed in this store by the staff. This year for her birthday my wife and I decided to throw her a surprise birthday at the Bay Street store. I don't think the experience could have gone much better. When I called to set up the party, Anne, the party planner at LUSH, helped me taylor the event for my daughter, offered suggestions when I asked and was genuinely enthusiastic about our daughters birthday. It was perfect, all of the staff was knowledgeable, helpful, and professional. It was also a great value. The store also offers spa parties for people of all ages. Thank you Anne, Paulina, Taylor and Alex, for making my daughters birthday special! read more

Lush is my current go to store for face/body products. I'm a big fan of their products - currently use the ocean salt scrub, the tea tree water toner, and the skin drink facial moisturizer. Have a bunch of other items on my wishlist. The company itself is against animal testing, makes handmade products, uses fresh ingredients, and is very "green." Products are reasonably priced, especially since the products seem to last a long time before your run out. This particular location is located in the Bay Street shopping complex in Emeryville. Parking is relatively easy, but you need to pay. The staff is also nice, helpful, and knowledgeable. read more

A very good friend brought me to this wonderful little slice of heaven. Luckily for me they were having a MEGA sale! Buy one soap get 2 free...excuse me, what?! Their holiday gift baskets were buy 1 get 1 free. I was overwhelmed with joy and amazing smells. Can't beat a hands on demo on using a bath bomb. The massage bar shaped like a chocolate heart...um is it edible?! After piling my basket sky high I waltzed to the register. I was numb at that point. The woman that helped me asked me if I wanted any samples on my way out. I didn't respond because I wasn't sure what to say. Could I handle picking out samples? Sheesh it was like a dream!! The service is top notch. If you are feeling a little down just come on over to Lush and let them take care of you! read more

Crazy amount of products for your body. I'm not sure how to review this place, since my idea of washing up is using anything in the bathroom that's in a bottle. Very helpful staff, and eager to demonstrate how to use any of their products. This place seems more like a grocery store then a soaps place. Most of the ingredients they say are extremely perishable, from fresh fruits, plants, etc. Expensive, but so are other skin products. read more

Love coming here, all the workers are always friendly and help you find just what you need, their products are a bit pricey but totally worth it always come here for face masks and exfoliators and moisturizers definitely get what you pay for. read more

The staff here at LUSH are extremely helpful and have great are very attentive to their customers. I came in today without any knowledge of their products and then left 15 later and was a genius about soap. haha. The products are reasonably priced and work wonders on your skin. What I love best about this place is if you are ever weary about purchasing a product ask them to demonstrate it for you or ask for a sample normally they are happy to give them! read more

Every single time I walk in this store I always am so happily greeted by the workers there. They are so sweet and kind and SUPER helpful! I love this store. I wish it wasn't so pricy tho or else if but more but it's a great store with great company motives. I really enjoy it. read more

I'm a longtime LUSHie. What I love about this location is that it doesn't sell out of things as quickly as the SF LUSH shops--it's easier to find great items at the after Christmas bogo event, etc,. The downside is that it can be hard to find parking at a meter and the nearby garage is expensive. read more

Came in yesterday to this Lush location and was surprised to not get asked if I was looking for something in particular or if I needed help. Lush employees usually are on you like white on rice once you come through the door so I didn't know how to take the fact that I was being left alone. Came in for bath bombs and the gold shower jelly - perused some of their lotions and while looking at the massage bars I got asked by a young associate with grey colored hair if I had any preferences, which I did not. She walked me through some of their best sellers and even informed me that they offered a gift box with a massage bar and lotion for $15 instead of buying them separately (score)! Upon checkout, the associate ringing me up packaged everything nicely and walked me through how to successfully use the shower jelly. She then offered to make me a sample of anything in the store. I'll return! read more

Always really helpful staff! They know the stuff and actually listen to what I need before recommending products! I love their peppermint foot lotion, and the neck cream (mirror mirror?) Also highly recommend the shampoo bars. They last a lot longer than bottled shampoo, smell amazing and are so much more natural than the normal chemicals we dump in our hair! read more

I love this store! Everyone is super friendly. I literally hung out for a few hours playing with everything and all the workers welcomed me. They even let me have some of their punch! Thanks for always making me feel so welcomed! I'll be back next week! Thanks for the recommendations too - the igloo is great!! read more

amazing. just went for my first time and couldn't believe the experience. i was hesitant to walk in with my three year old as there's so much everywhere i thought they wouldn't like kids inside- but it was the opposite!! one of the employees in fact took my daughter over to a station and showed her several amazing things!! it was so cool to see the interaction and the extra effort. she explained the products to me without being pushy. i worked in the beauty industry for almost ten years, and so i'm real picky about customer service in those type of arenas (body, skin, etc) but this place was great and helpful. already used what we bought and the samples are generous sizes! perfect for gifts during the holidays and i'm sure i'll be back for more! read more

Seriously spent a hour in here because we had a awesome sales person named Annalise who educated us on lush products. She put the product on us to see how the product would feel like on our skin!She definitely went above and beyond for us. She was wonderful and I definitely give her an A for great customer service! Go and see her if u are new to LUSH! read more

Another excellent haul and shopping experience from LUSH :) I read up on how much work and training goes into how LUSH "molds" their employees into wonderful, knowledgable people who are kind, caring, and considerate of others. They gave me the perfect shopping experience by letting me check out items on my own, and when I needed help, they were right there to help me. They don't make me feel bad about asking for samples either. When you go in, and an item that you're thinking about buying is pricey and you're not sure if you want the whole kit and caboodle yet, ASK FOR A SAMPLE. The associates are more than happy to make samples and explain products to you as well :) Their NEW Shampoo bar (that's literally the name of the bar) is now my favourite shampoo, and LUSH's Gorilla LUST solid perfume is long lasting and wonderful as well. My son used to HATE taking bubble baths before, but since we got him some bubble bars and FUN "playdough" like soap, he ASKS to take baths :) Go to this LUSH Location in Emeryville. You won't regret it :) The best times to go are during the weekdays in the evening where there aren't many people around, and the lights above and from all the stores makes it look like Christmas every time I go there :) read more

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best. lush. ever the ladies here are sooo nice! they always make sure to help you and give you advice, buy from this location! also dont be afraid to ask for some samples! i will only buy from this lush, for real! read more

So a friend took me out to Emeryville to the shops the other day and we came acroos this store. It was on! I smell drew me in and all the colors and textures!! WOW. The service was amazing. I have not tried my products yet cause I just got home but Im sure if they work as good as they look and smell, they will be great! read more

This is the MOST AWESOME place to buy all your beauty supplies! I have NEVER used such GREAT and WONDERFUL products!!!!! Seriously. I have only used professional hair care products for several years. I have used liquid soap on my body only when necessary. I bought and used the Karma body bar, AMAZING! This is the first time in my life I used a soap of any kind and it didn't strip the natural oils from my skin. I am COMPLETELY and totally impressed. I WILL NEVER SHOP AT ANOTHER STORE FOR HAIR CARE AND BODY PRODUCTS!!!!!! I am a LUSH customer FOR LIFE! Simply amazing products. The deodorant is SOOO GOOD. Their products are truly second to none. Their perfume is great and wonderful, all of it is SUPER DUPER!! I love LUSH!!! Some things are a little pricey, but very well worth it. As the saying goes, "you get what you pay for." It is sooo worth it. read more

I LOVE this Lush location. SUPER friendly staff ( Everyone , I mean everyone is great ) I just recently started getting into lush and the girls (and guy) who helped me were so helpful with what was best for my skin. I loveeeeee lush! I'll be back soon for more ! read more

Heard about a product called Herbalism and was greeted and helped by Joelle. She was very warm and welcoming! Loved her service. She supplied me with a face mask and a free sample of a moisturizer, as well as a catalogue. Very happy customer here :D read more

Never have I gotten such amazing customer service! Lush employees sure know how to pamper a girl. A worker came up to me to ask me if I needed any help and I told her that I have extremely dry hands because of my eczema. Moments later she came back with several creams and bars, and before I knew it she was massaging my hands and arms! I swear I was in heaven. Caroline is amazing! Terrible influence, that girl. She is so amazing at what she does, I felt the need to buy everything she showed me. But alas, I was not ready to drop a huge amount of cash today... Seriously contemplating it after my next paycheck though! Ahh, darn you Caroline! Thank you for such a wonderful experience tonight. I will definitely be back for more! read more

Been here many times, they remodeled so it looks great! Always a delight to be there but the employees can be overwhelming, especially if you're the only one there. Overall, fun products and things to try out. read more

Perfect location with easy parking! Love how you can smell lush from a mile away! Must try the dream cream and the avocado bomb! Gotta love this place. Always a great way to end my week. read more

I love this location!! It was the first Lush I ever went to a couple of years ago and I still come back even though they opened one in Santa Rosa! The employees here are very helpful but they don't bother you too much like other Lush locations. read more

The staff is freaking amazing!! They have just the coolest little nifty soap things. I got an amazing face mask. And those things are prepared by the staff daily. I think my only complaint is maybe they were too attentative? Definitely not overbearing or anything. If you ever have a question, they are more than willing to answer it. Also... they have awesome demo's of the bath bombs and bubble bath bars. read more

I love love love this place! Not only are they super friendly but they are very informative of their products. During my first visit the clerks showed me a bunch of things in the store and explained what each product can do for you. I've been back three times that week! hehehe I now have my mom hooked on this store as well. Everyone is nice including the manager who I see often. read more

I LOVE the staff here. Really, so helpful and nice and totally willing to bend over backwards to make sure you are happy. Tura is eccentric as well as fun and i love that about her. She likes her job, she likes that you are there to buy things from her job. No one acts like they would rather be somewhere else. This is something rare in the bay as most people make you feel like it's a personal favor to help you in their store. Ug, get over it! I have become a total lushie! my favorites are Olive Branch, Karma, the big blue, the green footie thing, mango bath melt, Avo-bath, happy pill, Tricnomania, jungle conditioner, Coal-face, the comforter bubble bar, oh the list goes on and on! read more

I love the organic products and really upbeat vibe. I have become obsessed with the bath bombs and the massage bars! I LOVE them! I can't recommend them enough. read more

Anne is the (bath) bomb! I sincerely hope that the upper-ups who oversee this store understand and acknowledge that Anne is the epitome of what a sales representative should be. My husband and I stopped in on a whim, as we had a few hours to kill before a concert at the Fox, and were fortunate enough to have Anne greet us and guide us through an amazing LUSH experience. I have been a loyal LUSH customer for 15+ years, but Anne strengthened my love for LUSH ten-fold. She walked me through three products that I had never tried before and offered me both a face and hand scrub that felt like heaven. I genuinely felt pampered, which is a crazy odd experience in this day and age of quick, out-the-door retail. I am a huge fan of your product, but Anne made this experience a memorable one. This branch is highly recommended. THANK YOU ANNE (and happy wedding wishes)! read more

I was strolling along Bay Street and saw the store. As i walked in i was greeted by a nice saleswoman. She was really nice in informing me about the products and even showing me howto use them. I ended up getting Sexy Peal bar soap which smells so citrusy and good, and she also gave me a sample of a face scrub that i haven't tried yet, but probably will be back if i like it. Nice store, nice employees and good products. read more

It's been two years since I wrote my last review, and now that the staff there seems to have turned over a couple of times, I have to say that I'm happy with the Emeryville store now. I usually park at the meters and dash in just for my stuff, and I appreciate that the staff understand that I know what I like and where to find it and aren't all up in my grill like the lady who used to work there. Way to have good boundaries and be welcoming at the same time--it is in fact possible! read more

I went in for the first time after reading a lot about lush and I gotta say I really like this place, kind of addicting. The girl helping me was supper nice and helped me pick a couple of things to try out. Also gave me a sample of two products which was great . I will go back and try a couple more things on my wish list... Can't wait!!! read more

This place is 100% awesome i don't remember the ladies names that was helping me but they were both great i took my 6 yr old daughter with me and even she loved it also was nice they let her do a little experimenting with the bath bombs. read more

hands down the best lush store I've gone to. I live about 45 minutes from this store but it doesn't stop me from driving here to pick up some of my favorite products. I absolutely love how nice the staff is here and how willing they are to help. my favorite part about lush exfoliating products is that they use natural ways to scrub away your dead skin cells instead of drugstore brand products that use plastic beads that end up in our oceans. lush uses more natural ingredients like coarse salt and almond shells and I absolutely love that. all of their products are worth the price you pay because they do so much good to your body. read more

I visited this site by accident. I met one of my friends from LA in Emeryville and decided to go walk around the mall. We walked in to Lush and was greeted by Derrick while we were looking at the facial creams. He went thru them with us, we chose our selection and were checking out. Right after we checked out with him, he offered to do hand treatments with us... OMG! That was amazing! He was fun and was very much into his products. He made our shopping experience fun and well worth the walk in. I am so excited to use the facial creams, they smell and feel amazing! read more

I love lush! simple as that! you will never find another place quite like push with the same great employees and products!

Lush employees are always the perfect amount of friendly without that hovering sales man feeling. I got a bunch of free samples today. The woman helping me knew so much from personal experiences and was able to guide my indecisive self to many new products, including a purchase of one that wasn't on my "try it" list. Awesome company and great customer service, as always! read more