Since there are soo so many long reviews for LUSH, I'll make this quick LOVE LUSH. I'm what you'd call a "Lushie". Bath Bombs=incredible Face masks=indispensable (my fave is BB Seaweed) Toners=sooo refreshing (I keep a small bottle of tea tree in my purse in the summer, a great way to freshen up without messing up your makeup) I would not call it cheap, but it's deffinately worth the money. Also, the sales tactics are somewhat pushy, yes, but it's so much easier to navigate the store with someone by your side! Ask for samples, they're generous!! read more

AMAZING! I love this place! SUCH friendly products! Good for the body! The people there are such great friendly people too!

I love their products, especially their "Rockstar" soap and "Big" shampoo. The staff are all very friendly and helpful, however, they ask if you'd like to try everything which is overwhelming when you know what you are going in to get. Also, the smell of this place when you walk in or even walk by really hits you in the face. read more

I usually love this place but this particular time the sales girl was pretty rude. I went an asked for a product in the back because the ones on the floor were open and used with half of the product missing. I told her I want a fresh one. And the manager stated, "For "FResHNeSs" we only give you the products that are in the floor". I wouldn't have asked for a new one from the back of it wasn't used and half gone. read more

I just heard they opened one in Tucson and I can't wait to go. I love beauty products. I also LOVE places where the people working there seem excited and happy. As soon as you walk through the door they ask if you need help with anything. They are ALL very knowledgeable about the products. This time when I went in I asked the young lady working there about massage bars because mine was nearly gone! I ended up with the lavender one and it's so nice. I love the smell - very relaxing. And it's not like a real massage oil that feels oily when you're done. I love them. I previously had the cinnamon smelling one - the only thing I didn't like about that one was the beads in it - as you use them they fall out. I also ALWAYS purchase a face mask. I've tried a lot of them and they're amazing. Some of them don't smell great, but they all make my skin feel great. I have combination skin so I've tried quite a few of them. I got Sacred Truth this time and it's soooo good. However, I went in once right after I started a new face wash regimen (Murad) which was super drying and I basically said to the guy "Please give me something to make me not want to scratch my face off." I got their most moisturizing mask and it really worked. I love all the products I've tried so far which include, the lip scrub, the bath bombs, the lip salve (it lasts forever and other people have tried it and then driven to Scottsdale to get it), hair mask and dry shampoo. I'm actually a bit worried that there's one here now that I think about it - I love everything I've tried and turned so many people on to them. Definitely one of my favorite places, even if I don't need or want anything I can always find something new and fun and affordable (though not everything is in my budget.) Definitely good for a splurge too!! read more

I've bought bath bombs from Lush a few times, and none of them were ever spectacular. Maybe I got duds, or maybe they just suck. But that's what I came for the very first time I ever went to Lush. I was hesitant because I am a sufferer of migraines, but somehow Lush's overpowering scent does not trigger them for me. Last time I went into this store, I was kind of put off. I don't get bombarded by sales associates, but one of the ones I talked to seemed either new, or just rude. She was totally PuNkRaWk, and when I asked if they were going to be having a buy-one-gift-get-one-of-the-$20-gifts-free sale again like they did in 2009 she gave me some quip about how Lush is anti-consumerism (lol) and that they were not going to be doing that. They did though, according to an e-mail I later received. I bought some stuff, and I guess they no longer do free samples? Or at least I wasn't allowed to have any. I love their dry shampoos and the cupcake face mask. It lasts way longer than the date on the package, and even though the associates recommend not using it after the expiration date, I do- with no problems, no mold. I even used one a year after it expired, after I found it hidden in my refrigerator. Oh, and I like coalface, even though it didn't do much for my skin. It smells so delicious. Also, they (not the store, but Lush in general) seem to like to discontinue every thing that I want. I should have stocked up on Candy Fluff when they still had it. And the Karma dusting powder too. So if you have any faves, I'd recommend hoarding them. read more

I struggle with eczema and overall dry skin so I was glad to have come to this lush location because the girls who helped me were wonderful. I'm not 100% but I wanna say the girl who helped me was Kyla. She tested 4 products and I picked 2, I'm very happy with what I chose! read more

Love , love Lush... Rockstar cut soap .. Yum.. It's my favorite & I can't be swayed away.. The edgy Lush-ites are happy to help you fugure out your skin needs.. Or hair by golly! Even taught me how to not get razor burn on my sensitive skin... :-) read more

Ditto all the other positive reviews! So I'm just going to get right to it and just say you have to just go and experience LUSH for yourself. Let them know you are a first timer and they will take you for a tour through have they have. My favorite is the Love Lettuce Mask!!! Reminds me that I need to go get more! read more

Went to go get gifts for my relative and one of the employees named Zoey was so helpful and kind and explained everything perfectly.

I don't think there is a store that will make me drive 1 hour across town to shop in. Lush is that store. The employees are amazing very courteous and extremely knowledgeable. Professional and don't walk behind you or try to tell me their life story or likes or dislikes about products. They are an amazing staff. I wanted to buy some soaps but couldn't decide between which ones so they cut me some samples. How freaking cool is that? I give this lush 5 stars all the way read more

LUSH is pretty much the only reason why I ever go to Fashion Square these days. I am a slave to Charity Pot, Dark Angels, Stepping Stone, and their massage bars! The staff at this location is always super friendly and knowledgeable, and you don't get that sales-y vibe from the employees (like where you feel forced to buy things). Aside from being an avid fan of LUSH's products, company policies, and activism, I really like the way you can sample pretty much any product that's in the store (including bath bombs; the employees will show you how they "work" in a bowl!). Also, depending on when you go/who is working, chances are high that you can get either a free facial using LUSH's facial cleansers and masks or a foot soak/scrub. It never hurts to ask, even if an employee doesn't offer these services up. read more

Besides the overwhelmingly smell of yummy Lush has something for everyone. I am OBSESSED with Daddy-O the purple shampoo. It does wonders to my hair as far as cutting out the brassy look. I personally like to mix it 1/2 and 1/2 with my shampoo. Save your empty face mask containers- I think for every 6 you get a free mask. I'm also a fan of the bubble gum flavored lip scrub. It taste yummy and works well on maintaining soft lips. The staff is SUPER friendly and helpful at this location. They always are involved in helping to find you the proper products. read more

What a pretty cool store! I've always wanted to come and check it out and finally I have! The customer service is on point, everyone very friendly and helpful! The concept is great, natural environmentally friendly, the one odd thing that struck me was nothing is packaged... I get it environmentally friendly however anyone and everyone can come in man handle the products with dirty hands, sick etc and then bam you just bought someone else's germs... that's a little hard for me to wrap my brain around. I really hadn't thought about it while I was browsing because anyone who knows me knows I am big on bath bombs, shower gels etc... my showers and baths are my sanctuary. The gentleman who helped me was really sweet and explained products to me even gave me a sample of the shampoo bar... seanik which I tried today.. felt very soft the scent was very light... I have to be honest I do want to try other items... just need to get past knowing everyone's touching this and now I'm putting it on my body or hair?? Hmmm... read more

I cannot praise this store enough. The staff are so wonderful and knowledgable about their products. I have never really shopped at a lush before. Seconds after entering the store I was greeted and helped. Every single person I met that worked there was so incredibly nice. They educated me about their products and helped me find the correct ones for me. You have earned a customer for life. Great job guys. Keep it up. read more

I love this store. Its small but I just shop around until it empties out and then I have the whole store to myself. Britney is GREAT and remembered me when I returned with my husband to buy some bath bombs. I have found some serious solace in their products and appreciate their message. THANKS LUSH! read more

Lush is my favorite place. I love this location so much! It's always clean and the people who work here are always friendly. I come here quite often to get bath bombs, and soaps of course. Nothing makes me happier then a new bath bomb. :D read more

So my goal this year was to produce less waste and I headed to lush after finding out they're practically packing free! I was assisted by the NICEST girl named Alex and she helped me find some face wash. Not only was she super helpful but she informed me a little more about their products without trying to over-sell me (which we all know is annoying)... I loved her and my lush experience! read more

I've been to a few lush store but this was by far my favorite experience. An employee named Kait helped me with my retail therapy by showing me some amazing products that I've never seen before. I love all the products I was showed and She even threw in a surprise gift I didn't see until I was home. read more

Love the products. All it took was one bath melt to get me in for good. i love all of it!!! Downside: Pushy sales people. If you go right before closing, though, all of their energy is zapped and they are just normal friendly humans. But mid-shopping rush its like a bunch of crackheads trying to tell you how good the product is... one time I finally said "i've been here many times, i know what a shower jelly is. thank you but im just looking." i felt bad being so curt, but they don't get the "back off i want to shop" vibe. lol read more

This place smells so good!!! Pretty expensive bath things but i think it's important to splurge on yourself. I bought some stuff for the kiddos and they really enjoyed it. Great place to buy gifts for friends and family! read more

I discovered Lush by accident about 6 months ago and have become completely addicted. My Skin, hair and make up have never looked better then they have in the past 6 months The products I currently have tried and loved are: Vanishing Cream (amazing!) Dark Angels Herbalism Ocean Salt Ro's Argon Body conditioner Skin Sympathy Caca Rouge Henna hair dye Emotional Brilliance Jackie Oats foundation - if you have fair skin and EVERYTHING is too dark for you, this is amazing! All of their masks Enchanted Eye Cream Rose Jam body wash Govern'r Deodorant Rose Shampoo Bar American Cream Conditioner Am sure I am missing some, but not a single thing I have tried has failed me yet. read more

My daughter is a new Lush employee while attending ASU and she sent me a Fathers Day gift of LUSH Smuggler's Soul shampoo, WOW! That is an amazing product, it immediately foamed to a rich lather and the aroma rocks! I didn't even use hair gel after, that never happens. I think the creator of this product could work for NASA! read more

I cannot say enough good things about this place. The staff is incredibly friendly, helpful and knowledgeable about all products. I explain to them what issues I'm having and the products that they have recommended have all been winners. I have purchased face masks, face and body scrubs, facial moisturizers, body lotions, tooth tabs and foot scrubs and they are all amazing. I've really seen a positive change in my skin since using the products. The icing on the cake is that they do not test on animals, they are environmentally aware and give back locally and internationally. A visit to this store will not disappoint. read more

GREAT PLACE FOR 2 reasons: Then products smell just like the advertised scent. So orange blossom smells just like orange blossom which is quite impressive. Secondly, they are against animal testing. That alone will keep me coming back. read more

I've recently started visiting Lush again over the past two, three weeks once-a-week to see what new bath bomb I can try after my weekly deep-tissue massages. The first bath bomb I tried was called Geo Phyzz (Hawaiian seasalt, sandalwood, cypress, and pine), but I wasn't too impressed with the small bath globe. My apartment's bathroom features a Roman tub, which allows for a deeper bath, but I rarely fill it past the tops of my quads. (TMI? Sorry!) Anyhoo, the Geo Phyzz didn't alter the bathwater much, as far as I could tell. Not much scent, color, or even fizzing! My muscles didn't feel refreshed immediately-after, nor the next day. Perhaps due to its smaller size, I need to use two bath bombs, but Lush's bath bombs aren't inexpensive. Heck! Nothing at Lush runs cheap! Just as the store's name implies, Lush is all about pure bath and beauty indulgence! I think the Geo Phyzz cost just under $5, which I thought was a complete waste of money and not worth a second chance. (Not from me, anyway.) The second time I went, I chose the Big Blue, which was considerably bigger than the Geo Phyzz and consisted of sodium bicarbonate, two varieties of seaweed, including Arame, both fine and course sea salts, lemon, and lavender oils, and other ingredients** (cleansing and coloring components). It cost just under $7 and was definitely a winner! Loved the tropical fragrances that scented the bathwater, my skin, AND the bathroom! My muscles thanked me for the indulgence, and I believe I even slept in a little longer, too! :) Have yet to try the Twilight Ballistic ($6.25; lavender, tonka absolute, ylang-ylang), which I purchased the same day as the Geo Phyzz. It smells HEAVENLY and, for me, a touch of sweetness. Mmm... I can't wait! ;) **Very much appreciate how the products come with ingredients' lists on their shelves. My allergies don't just affect my eating patterns, but also dictate what products I apply on my skin, scalp, and clothing. Once in awhile, I'll find a product that is missing the ingredient info, so I just skip over to the next product that catches my eye, or, perhaps more appropriately, my olfactory nerves! If you do wish to find out more info, the super-bubbly (no pun intended!) associates here are always willing to help! read more

I love this location! Very spacious, and a variety of products to choose from. I would recommend coming here. Such a great atmosphere and knowledgeable staff members, especially Angela! She's so knowledgeable of the products and very sweet. Thank you for the samples read more

My mom never liked Lush because the smells would always give her a headache. So obviously now I'm older decided to finally venture into Lush ( I heard so many great things about their products and my last visit to AZ I browsed around but decided it was time to actually buy something) I walked in looking for a new skin care routine or at least buy a face mask for my "treat yo'self" session . I was immediately helped and attended to by Elise! She was super sweet, helped me a skin care routine WITHIN my budget, and so positive ! I loved the fact that she offered me so many different options & showed me alternatives to the products she recommended even they didn't suit my taste. I understand Lush has a fairly high price point but for the quality of the products and it being animal cruelty free made it ALL SO WORTH IT. I loved that I didn't have to go crazy looking at EVERY ingredient in their products ( I have VERY acne prone skin & an allergy to Hydrochloric Acid (something like that name wise) causing me to constantly look through every ingredient of any face or makeup product!) which was a huge relief for me! Can't wait to restock and buy more products from Lush!! read more

This is a great store. I love the concept of organic cosmetics. The bath bombs are fun to demo in the store. I bought a few for my honeymoon. They didn't last very long and were a little less exciting in practice. I love their body washes, and shampoos. Though some of the stoute based ones are a little too beerish. I also love their solid perfumes. Anything jasmine based. They tend to last longer than traditional sprays. The only reason I rated this store a 4 is the costs seem to keep increasing. It's getting harder and harder to stay organic with "green culture" being more and more hip. read more

Oh Lush. I love you. I was tricked into going into this store a few years ago by an ex I was shopping with. Luckiest mistake ever. This place is awesome. I am especially appreciative now that I moved to AZ. It's so dry here. It's ridiculous and it made my skin freak out. Problem solved. The bath bombs, the Buffy and the "dirty" line for men are my current favorites. The staff are very helpful, sometimes overly so, but I'll take it. It is a little pricey, but it's worth it. read more

Lush rocks. It's expensive for my budget, but worth it. This is one of my favorite places to go if I feel like spoiling myself. There's just something really cool about buying a big hunk of soap, wrapped in butcher paper, that's been carved off an even bigger hunk that's sitting right there in front of you. And they have jelly soap! It's like smearing sudsy nice-smelling Jell-o all over yourself! How fun is that?! If you have sensitive skin or are prone to allergies you can ask them for little samples of whatever product you're interested in trying. That way you can test it on your skin and see if you have a reaction before you spend money. This is probably a wise process even if you don't have sensitive skin, since they use a lot of essential oils and you never know what you'll be sensitive to. I bought one soap that I had a bit of a bad reaction to, and they gave me store credit for it. I have relatively sensitive skin and I use the Aquamarina face... stuff. It's not really a soap and it's not really a mask. It's like a calomine clay sushi roll (complete with seaweed). A little weird to get used to, but I use it every night (sometimes washing it off right away, other times leaving it on as a mask) and it's GREAT. Reduces redness and makes my face nice and soft. I kind of freak out now when I run out. The only bummer is that their lip gloss (in the little metal pots) melts almost instantly the second you step outside. Gooey purses are no fun. read more

this is my favorite store in the scottsdale fashion square. make sure you hit their clearance sales after the holidays for 50 percent off of pre-wrapped gift boxed sets. i do that and always have a stash of pre-wrapped gifts for showers, birthday parties, hostess gifts, etc.! ask for a free sample from any soaps in their lines. i use my sample soaps on vacation instead of lugging a larger bar! 5 star service from the employees always! read more

This place is awesome, I've never seen anything like it. I wasn't into the soaps at all but you gotta get the Sex Bomb and their exfoliates and skin softening products. The staff are knowledgeabke snd very helpful, giving samples to take home to make sure you like it and they let you try products out as they do personal demonstrations with different products in the store. I'll be back soon! read more

It's official. I've been to Lush in 4 states now, and the Scottsdale one remains my favorite. The staff are just so darn nice and helpful. By the way, I've now been using Coalface for several months and my acne has not returned! Hooray! And what a deal! I bought $14 worth of it (you have to buy by the pound), cut the thing up into chunks about the size of half a candy bar. I got four chunks out of the original bar and after 2 months of daily use I am literally 1/2 the way through one chunk. At this rate, it will be another year before I have to buy more. Beat that smelly chemical stuff from the Health and Beauty section that didn't do anything! I also have given Dream Cream as a bachelorette party gift twice now and have gotten soooo many thank yous from the brides. It's a personal gift they actually love and use! So yeah, you should go to Lush and try out some products. You never know what might work for you! read more

I try to stop by everytime I am at the mall...I always find SOMETHING to buy and someone very helpful that works there. That's hard to say at most places. I love Lush! read more

Friendliest Lush I have ever been to, greeted upon entering. Ladies were very helpful and generous in demonstrating products which was very helpful because I was able to pick out some goodies! Will definitely return to this Lush location. read more

I walked in here since the doors were open just to have some girl run over and tell me to leave that they weren't open for another 2 minutes... really? How much of an inconvenience would it be me browsing until then? I suggest keep your doors closed until then instead of being a jerk to a long time customer. read more

I absolutely adore Lush products. I used to have them ship their stuff from Canada so I was thrilled to discover they had opened a store in Arizona. Their stuff is addictive and great for sensitive skin. Their bath bombs are, well, they are da bomb. If you are a product junkie like me you should really try Lush. Their stuff is more than soap, its an experience! read more

Great store! Natural bath and beauty products that are mostly vegan- no icky chemicals. The staff is super friendly and really helpful and they love to let you try products. It's hard to leave this place without a big bag full of goodies!!! read more

I'm a total product junkie and love lush. The 2 girls that were working when I was there, were super helpful and friendly. They explained the products and offered suggestions. I got everything I wanted and more. The body bar is probably my favorite, leaves the skin super soft and hydrated. Can't wait to go back! read more