Last week, I purchased my car, a Honda Accord 2017, from this dealership, and had one of my best…read morecar buying experiences ever. I had an appointment at 2 pm and made it there about 40 minutes earlier. Donnei, who was there, helped me with all the steps. He provided me with information regarding how much each step will take, how much they were going to reduce the price, and responded to all my questions about the installment of a remote start and heated seats. The most important aspect of the experience for me: I was given advice when I asked for it, and when I made my choices everybody was respectful and did not pressure me for purchasing the equipment or services that I did not desire.

Nathan worked with us to get us the exact car we wanted at the price we wanted. He took all the…read moretime we needed to learn about all the bells and whistles. Thank you Nate!

I just purchased a 1939 Cadillac LaSalle. My experience working with Unique classic car has be very…read moregood. AJ the saleman worked with me on ensuring I had a great deal on my car. AJ and his team let me put a deposit down on the vehicle. They gave me a month and half to complet the sells transaction. I was able to complete sale in about 30 days. If you are in a rush to have the car transported, I would highly suggest obtaining your own transportation. Their transportion company delivered the vehicle intack. The car was just a beautiful in person as was advertised. The car ran beautifully. I was very happy with my over all transaction. I would purchase another vehicle from Unique Classic Cars. Richard M.

I hope you "fixed all the issues". It was for sale in Houston and it had an oil leak, transmission…read moreleak, Diff leak, teeth missing on the fly wheel, Chip in the front glass. Bad bondo job in the inside bed. Plus a bent shift linkage. Old tires that came from two previous owners ago with the current owners owning it for 10 years, etc I saw this truck in person and looked it all over for a while. The gear shift linkage is bent. It will pop out of gear when driving it and you'll have to get out and pop the hood and shove it back in. The VIN number is the engine number. I am shocked to see it for sale this quickly knowing you all did not have that much time to fix all these concerning issues. If they did get it in writing that they fixed all these issues before buying it. Buyer beware. Check out Houston Mecum April 2026 and you'll see it being sold there. Now it's in MN. https://www.uniqueclassiccars.com/vehicles/6824/1955-chevrolet-3100-pickup

My experience wasn't flawless, but I feel like it was still a good one. They did what they needed…read moreto do to take care of whatever came up. My salesperson, Rachel, was amazing. Don't go to her unless you like having a really great time with a really fun person. Not a perfect 100% score overall, but I'd still recommend and go back again.

The start of our experience at Kia of Mankato was great (shoutout to Paula) UNTIL it took a very…read moresharp turn and quickly turned into the WORST customer experience I have ever had. We drove 1.5 hrs specifically for a Kia Seltos that the dealership had in stock. After a test drive, we decided to purchase the vehicle. However, when reviewing the dealership's offer for our trade in, it was significantly lower than expected. We asked if they could increase their offer, to which they answered no. We knew they wouldn't adjust the price of the new vehicle, so we asked if they could throw in any extra incentives (i.e. add in the car protection plan they offered). They also said no, and our sales rep casually mentioned "I'm not sure our sales manager wants to make a deal with you at all at this point." Because we asked a few questions to make sure we were getting the best deal, the sales manager would potentially refuse to work with us? That seems very sketchy/scam-like. At this point, we asked to have a few minutes to discuss what we wanted to do about the trade in (whether we wanted to do the trade in or keep our current car and sell it later on our own). We did not express that we were not moving forward with purchasing the vehicle, for which we had already started paperwork on. During this time, another sales rep came over and took the keys for the vehicle - we thought they were letting someone drive it to see if they liked that particular model, not to potentially sell them the vehicle we were actively purchasing. We decided to move forward with the trade in and agreed to everything the dealership put in front of us. We signed off on the deal, but were told us that we couldn't move forward because the vehicle was on a test drive and the current driver would be given first priority on if she wanted to purchase it or not. We were incredibly frustrated and asked to speak to the sales manager directly so he could explain how this could happen. Sales Manager Matt Strehlow said that he assumed we wouldn't sign a deal since the trade in was lower than expected (that was never the case and was not something we ever mentioned) and that we had to wait until the current test driver made a decision. He never asked us if we would be not moving forward or let us know that if we don't sign the deal quickly that the vehicle would be up for grabs. We were completely blindsided! He continually asked for us to be understanding, but never apologized or took ownership of the fact that the whole situation was handled poorly and with a lack of transparency. Instead he made us wait 20 minutes for the other driver to return even though we had already agreed to their deal AND had already started filling out the necessary paperwork for financing. This car was literally ripped out from under us because we took a few extra minutes to agree to the deal that was put in front of us and asked a few questions. It was absolutely ridiculous that this could even happen and I still do not understand how or why the second test driver was given priority when we had already started the process to purchase the vehicle and agreed to a deal before she did. In reading some other reviews, it sounds like our situation at this dealership (particularly with the way Matt approaches customer service) is not entirely unique. So my 2 takeaways are: 1. If you ask questions or try to negotiate in any way, Matt will refuse to work with you (other reviewers have noted this as well) 2. The dealership (Matt in particular) does not take any responsibility for their actions or their poor customer experience. Instead, they just simply say "we're not the dealership for you." In this case, that's probably true because we are looking to work with an ethical, honest and transparent dealer. Matt's lack of honesty and integrity throughout this situation has made sure that we will not be reaching out about any other available vehicles during our current search or any future searches.

My mom had an appointment at 11:00am for a recall on her van. They told her 45mn to an hour. When…read moreshe arrived, they said 3 hours, but 5 hours later it was finally done. I know they put others before her! What a shame! Next time she will go elsewhere. Horrible service!!!

Terrible service. Made an appointment the week before to have a seat belt replaced and was told to…read moredrop it off at 8 am. Brought in my Jeep at 8 am the day of the appointment. Called at 4:15 to check on the status and was told it would be done by 4:30-4:45. Arrive at 4:45 to pick up the Jeep only to find out it was not done, although the mechanic originally had said it would be done in 10 mins. Another mechanic walking past had to tell the person at the service desk that there was no way the person working on the Jeep was going to be done tonight. I had to arrange for a ride home and arrange for transportation for a second day. It took until 2:00 the next day to complete the work. I was charged for 2.5 hours of labor for a job that from my understanding should take an hour.

I recently bought a used Jeep Grand Wagoneer from Snell Motors. Working with Erik and Jason at…read moreSnell was a great experience and worth the 90 minute drive. Some complications with the vehicle arose and they handled the situation very well. Based off their customer service with this vehicle, I will definitely look to Snell for future sales. I couldn't recommend them more.

Snell was awesome! Super friendly staff! From sales, to service to the car wash! All top notch!read more

They need to update their automated customer service. I was transferred 4 times and didn't get a…read moreperson. I finally had to call back.

I bought a Ford PHEV Feb 9, 2024. It was a new vehicle and was eligible for a Federale $3750.00 tax…read morerebate according to the ticket I got from the new car sales manager via my sales rep. I got a letter back from the IRS that I couldn't get the rebate that all sources of information said I was elegible for. My tax account was able to submit the request for a rebate but it was denied. So, I either take them to small claims court or not get the money I'm owed. So many excuses from Harrison as to why my rebate didn't go through. Stay far away from this Ford and its sister company in northern Iowa.