Thank you guys for always being so sweet and helpful! Javier you always come to my rescue trying to work the credit card machine :) you're so wonderful!!!! read more

Recently, I snuck in just a few minutes before they were ready to close, and still got great service, with a top notch fast wash for our car. It's a darker color, so shows dust and road grit pretty readily. It was the evening before Easter and we were going to family dinner the next day, so I wanted to have a clean ride. Mission accomplished! I felt better driving home being able to see clearly out of the windshield and seeing the sparkling finish for the car made me smile. We have the monthly subscription and use it regularly. Our area gets the inland version of marine layer sometimes, and that causes dust to cling to the car's finish. LUV Car Wash is a great way to wash it away. read more

I used to really like this place, but it's just not what it used to be. The changes they've made have actually made the experience worse, and their customer service is what finally pushed me to leave this review. First off, they removed the overhead mirror that helped guide cars onto the track. That may not seem like much, but it made pulling in easier and safer. Without it, it feels less user-friendly. The vacuums are another disappointment -- weak suction that barely cleans, and the air-blow tool is mounted so high up that it's frustrating (and almost impossible) for many people to reach or put back properly. The staff also don't seem happy to be there, which makes the whole experience unwelcoming. In particular, the attendant who directs cars onto the track always looks upset and disengaged. A smile or even a professional attitude would go a long way. But the real deal-breaker is their billing and customer service. I followed their rules and texted to cancel my membership several days before renewal, yet I was still charged $26. When I reached out, they claimed they never received my first cancellation message and refused to issue a refund. Instead of making it right, they gave me the runaround and basically expected me to pay for another month I didn't want. I did my part, but they didn't hold up theirs. At the end of the day, it's not just about the car wash it's about how a business treats its customers. Luv Car Wash clearly cares more about squeezing out an extra payment than providing good service. I shouldn't have to dispute a charge with my credit card to resolve something they could have easily handled. Bottom line: between the poor equipment, unwelcoming staff, and shady billing practices, I can't recommend this place anymore. read more

The employees in the front need to be quicker at their job setting up memberships or whatever they do. 5 cars not including myself waited almost 15 mins while two cars were getting memberships. Also 90% of the time only one lane is working staring to get really annoying. read more

Great quick & convenient car wash! There's two lanes- one has touch screen to pick which wash you'd like and the other lane you can speak to a person. They are really friendly there! The car wash is drive through and has vacuums/dry cloths to use after you go through. read more

(2 stars) Luv's Car Wash - Simi Valley I really wanted to like the new version of this place, but it just doesn't feel the same anymore. First off, the person in charge of guiding cars into the wash has zero personality. No smile, no greeting--just a blank stare and a wave. It's the first interaction you have here and sets the tone, and unfortunately, it's not a good one. The pricing structure is another issue. What used to be a fair $9.99/month basic plan is now a steep $22.99/month. Sure, there's a trial deal--two months at $9.99--but then you're automatically bumped up. It feels sneaky and not very customer-friendly. What bothers me most is the major cut in staff. They've clearly reduced the number of employees, and it shows. The previous crew gave the place energy and life--you felt taken care of. Now? Two or three people trying to run the whole place, and it feels empty, cold, and kind of sad. The human touch is gone. I miss the old version of this place. Clean cars are great, but service and atmosphere matter too--and Luv's seems to have the touch. read more

I really like this automated car wash located on Madera. It meets my time-constraining needs just fine! For the monthly service fee of $20, well worth any delay. I just bring my Soduku along and enjoy the relaxing moments. read more

Finding a decent car wash is really hard these days. We were in Simi Valley and saw this place, LUV Car Wash looked really nice. My car is usually dirty so way not try it. We did and loved it. Everyone was so nice. The place was clean and the prices were super fair. We loved our wash and little wax, it was great. The employees were so nice. I will go out of my way to come back. read more

Generally quick and convenient. Competitive pricing but they don't offer a multi vehicle option....

The price has increased by about 20% and you get less for your money for sure. The wash itself won't remove bird droppings or hard dirt. You'll find yourself doing manual labor after the wash. The vacuums are awful as well. No suction. I would pay the extra and go somewhere that is hand dried after the wash. read more

Thank you Tommy for making me feel welcomed. Will definitely be back after signing up for the 2 months for $9.99 promo

Extremely disappointed with this car wash. After having purchased the lowest tier membership, I realized that no matter how clean or dirty my car was when taking it into the wash, it never came out fully clean. I do not feel that for $22.99 a month there is good value in even the lowest tier membership. I decided to cancel it because of this. A few months later, I decided to give it another chance and they were running a promo. Online, it does not state that you have to be a new member in order to pay the promotional price listed. So I decided to opt for the second lowest year membership, for the advertised price of $9.99. My card was then charged $30. I was extremely upset and immediately demanded a refund based on unclear pricing details, and unclear promotional details. I was awarded a refund based on those terms. It felt slightly predatory to me and seemed as if it was confusing on purpose. Something I thought about was there is a reason why the towels offered to patrons in the vacuum section are black. It is so that you cannot see the dirt that is left upon the car after your wash. Why not leave the yellow rags that you can get at any store out? Just thought I'd add that in there as a theory lol. I will never be visiting this car wash again, they take your money and do not provide a quality service. read more

After going to LUV on Madera Rd. I was greeted by two men who desperately wanted me to purchase a membership. Once purchased the 2nd level "Lotta Wash", I was told to enter. The man failed at signed left & right. Almost purposefully. He got my tires over the rails - he smirked and continued with another car once I got aligned with the rail. My tire was flat before I got home. Absolute Trash. read more

I came to luv car wash and chuy was very helpful and nice to me n my mother. i recommend you come here. the washes are good

Warning! Warning!! WARNING!!! This review is about it get dirty. How dirty you ask?? REAL DIRTY!!!! So I know some of you like it dirty and that you are actually proud of it. You are the type that tends to keep it so unkept that at times even your own girlfriend or wife won't get anywhere near it. Some of you actually ignore it and let it start to smell and quite frankly, you should be embarrassed showing it off in private, let alone in public. But If you are anything like me, You prefer to keep it clean, smooth and waxed at. ALL. times!! I'm talking about that cool whip, G-ride or gas guzzler that you proudly flaunt that only gets you 12 miles to the gallon. For those of you with your mind still stuck in the gutter, snap out of it!! Just because you drive around with your car windows saying "wash me I'm dirty" doesn't mean your mind has to be filthy too. ;) ---------------------------------------------------- Ok ok enough with the dirty jokes, let's have a fresh and clean start shall we? Well at California Speed Wash in Simi Valley, this is exactly what your car or truck will get when you roll through. There are 3 price options to choose from depending on how much you want to spend; your ride can get as clean as you want it to get depending on how many Washington's & Lincoln's you are willing to fork over. The best part about this place is the complimentary do-it yourself vacuuming station at the end of the wash cycle. Now, not only will the outside of your ride look beautiful again, but you can vacuum up those French fries, corn nuts and Cheerios your kid dropped in the car on the road trip to Vegas or lego land or wherever your family outing takes you. Monthly prices are available for unlimited washes, and a single wash will set you back less than 10 bucks. So whether you drive a Porsche or a Prius, a Maserati or a Mazda or a Benz or a Beater, be proud of those freshly shined wheels and perfectly vacuumed interior, and know that you are going to look like a star as you cruise down PCH in your recently cleaned ride. read more

LUV Car Wash - When it's this hot out, let these guys do the washin - Car Wash Near Me - Simi Valley, California

The staff was amazing! And my car looks so clean!! Thanks to Omar the service was amazing and I highly recommend this place

Amazing customer service. Everyone is super nice and helpful. My car is always washed to my standards.

This place is alright for $24.99 a month and unlimited washes is convenient, wash quality isn't the best the dryers are the worst! They should bring back the dudes at the end that actually get all the water off. Vacuums are great and powerful with 3 young boys they get everything out! read more

I needed a car wash ASAP because I had so much bird crap on my car from parking under a tree. I found this place on Yelp and based on the prices, I was all for the simple $8 wash with the free vacuum at the end. The location is off the intersection of Madera and LA Ave/Tierra Rejada Rd. The whole business is really small and there's two lanes to enter the car wash. The awkward part is coming out finished from the wash where you have to stop to make sure no one is exiting the business like a T intersection with a traffic light and turning left into the vacuum section. It's so tight and narrow and it's only one way to enter the vacuum side. There's large trash bins and separate vacuum hoses for each parking spot. It's good for the value but it feels so compact and snug here I can't breathe lol read more

I'm using LUV car wash for some years now , mostly in at Simi valley location at Madera Avenue and also sometimes Thousand Oaks location, but the welcoming and friendly reception at Madera Avenue is the best. Specially when a gentleman named Miguel that i believe is supervisor at the location. Miguel's friendly and caring behavior makes me to be thankful and grateful to LUV car wash management for having such a distinguishable employees like Miguel read more

I recently became a monthly member definitely regretting it at this point. There drive in car wash scratched the side of my new highlander will definitely have to escalate the situation. Apparently there not responsible but I'm sure with a lawsuit full of complaints they will for everyone else. read more

LUV Car Wash - My front bumper got damaged - Car Wash Near Me - Simi Valley, California

They guy you have working here directing cars into your wash is extremely rude and confrontational. I pull up & he isn't even at the entrance & has left the entrance to wash unattended, just letting people drive in on their own & figure it out by themselves... the sign clearly says "Wait for an attendent", so I sit there waiting for a couple mins, he never comes outside. So then finally I gently honk twice, to see if anyone is here or not? The employee comes out with his arms/hands out to the side & saying "What?! What do you want?!" I reply, "What do you mean what do I want, see the sign saying to wait for attendant? He then proceeds to Bark orders & tells me to come forward. Then backup, then come forward, then he goes to help another car & leaves me sitting there again waiting.... finally, he comes back & let's me go into the wash, not ensuring that my truck even made contact with the roller or not.... This guy should not work here. For the record, it's Wednesday (06/21) at 3:30PM - Maybe train the employees how to be polite and helpful to your customers instead of extremely rude like this guy is. read more

I've been a customer for years, with an autorenewal membership for at least 18 months. I love these carwashes. I usually visit the Simi location off Madera. I love all the new signs, fresh coats of paint, and new colors. It looks amazing. I wouldn't say I like that you guys removed the mirror at the entrance to the carwash. That was very helpful to make sure the car was in the right place when entering the tunnel and avoiding scratching the wheels. Please consider bringing back the mirrors. #brignbackthemirrors read more

The attendant (middle aged, Hispanic man) in the wash area was extremely rude and creepy. He came over and stood by my car and stared at me and my family. My kids were terrified. When I rolled down the window to ask him what am I supposed to do? pull forward?, he just glared at me. I would have left, but not much you can do when you're stuck in that lane. Never going back there. read more

EDIT: I've recently read reviews that this location (Madera) also has charged $12-$16 for the same $8 car wash. I've posted two pictures and edited out the names. This is pretty urgent for LUV as a business and should take care of it soon whether it's the machines or not knowing about specific services. You can't justify stealing $4-8 from people who expect a certain service and get a cheaper service instead. This is definitely something that should be addressed immediately. Not good business practice. Super confused by the pricing and services provided by each tier. There is no pricing available on the website other than membership pricing. At my location, there was a tier for $8, $12 and $16. I'll add one screenshot to this review that somewhat explains the tiers of their membership on their website (although the pricing is way off in comparison to the location). I ended up going with a $12 car wash under the impression if I did the second tier rather than the $8, there is wheel cleaner and other add ons. Once I got out to vacuum, I saw the tires were not cleaned at all and ended up finishing the job at my house. I went to the office to ask if it was correct and they told me the $16 "All The Luv" wash doesn't include the wheel cleaner. They also told me there is an option to add on Tire cleaning for $2 "at the end" (at the end of what?). If this is the case, I'll go back and make sure to choose the add on for tires or the $16 wash. If there is someone who can provide the ACTUAL pricing for this location along with how I can get my wheels cleaned next time I'd appreciate it. read more

LUV Car Wash - review from 1 month (later review) - Car Wash Near Me - Simi Valley, California

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I am in their prepaid monthly program. I pay 25 dollars and get unlimited car washes. Free vacuuming. My vehicles have never been this clean. read more

This place is a joke. LUV in TO is great. This place is garbage. I just paid 16$ for a wash that took all of 40 seconds to go through so in other words not thorough at all. And my car didn't get dried in the least bit and my car is still filthy to boot. Still spider webs where my license plate is and the wheel and tire wash is a also a joke. Smh I could not be more annoyed. And basically having to hand dry the entire car is just dumb. This place SUCKSSSSSSSSSSS read more

I had an amazing experience at LUV car wash on Madera today. I was out running errands & decided to get the car washed before going home. I pulled into LUV-it was busy and cars pulled in behind me- I offered up my debit card to pay and the card was declined! I was so embarrassed but didn't know why it was declined. So I gave the attendant a different card. Again, declined. Holy cow! I knew I had enough $$ for a car wash but no way to pay. I had just used the card at a gas station with no problem. Realizing my embarrassment and plight, the attendant let me thru for a free car wash! I didn't ask for it and certainly didn't expect it. I was literally stuck with declined cards and no cash either. (Turns out the bank captured fraud attempts on both cards and froze them until I could straighten things out). Thank you LUV! I'll pay twice next time! read more

My car wash, was amazing i love the team everyone is friendly and kind. Miguel made my experience remarkable I love coming here every month. Great customer service super fast and efficient read more

LUV Car Wash - Car wash - Car Wash Near Me - Simi Valley, California

I use the carwash on Madera as i find it does a better job cleaning my car than the one on First Street. The staff is friendly. read more

LUV Car Wash - Car Wash Near Me - Simi Valley, California

Great service!! .. my car keeps shining , vacuum works great Good hours open sometimes close at 9 pm I can have a chanse to wash my car after work read more

Terrible place and managment. Damages to our work van and they will not take any responsibility after numerous calls and emails. Next blast them on the community forums, social media and take them to court. Miguel was extremely rude adn told me to kick rocks. I have been a loyal customer for many years they have lost my business and this mistake will cost them more than the damages they did on my vehicle. Do not come to any of these locations. read more

No mirrors to help guide cars onto the tracks anymore. Whatever they did to update the system made the drying process WAY worse & my car is always totally soaked after going through. We're supposed to get free dash wipes when we go through but you have to stop and get the attendants attention and ask for it read more

This place is going downhill fast!!! The wash and dry are inconsistent. Not every jet and dryer works on a regular basis. Complaints to the office are ignored. Soap usually not rinsed all the way off. High price for the finished product. read more

Great car wash! Very affordable and does a great job! The staff is very friendly and helpful. My card was not working on the drive thru machine and they quickly came out and took care of it for me. The vacuum area is always clean and for a drive thru wash you can't beat it! read more

LUV Car Wash - Inside - Car Wash Near Me - Simi Valley, California

Part of LUV car wash, is great, great price, sales guy was the best. Only issue the guy directing cars into the wash was missing and then on his phone, just replace that guy and you are good to go. Price is good. The wash works well and the vacuums are great. What else can you ask for from the car wash? read more

So I've been coming here for about a year now or maybe a little bit longer. I have a monthly pass that can be used at too of their locations here in Simi Valley, $ 12.99 monthly. During some of my many visit's the employees really don't pay attention,especially when there's a line of car's. No urgency on their part. They should always pay attention to the vehicles coming in and out of this location,or if a customer needs assistance at the do it yourself kiosk. There should always be an employee here and to direct the cars into your drive lane. Very important. Pay attention. This car wash is exterior only,it's a do it yourself with your interior and or cleaning your rims and tires. 80% of your exterior gets cleaned. I wasn't happy. I had to go though it again. The drive-thru does not clean your rims, or tires. The end of the drive-thru,there are 2 employees who do a little drying of your Vehicle and them it's really not the best. I would recommend you do it yourself. 04/100 Yelp Challenge.(2019) read more

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Did a decent job on the wash. Paid for tire shine and wondered how it would be applied. It wasn't. $16 for a $5 wash. Live and learn.

They went from 12.99 TO 19.99 monthly overnight. And now, no one is there to dry off the back of your vehicle. The blowers aren't enough. I'm out. UPDATE READ THIS: just called the phone number listed to cancel. All i got was a recording for sales and then directed me to "visit our website" F your website. So, I go to my bank statements. This business charged me TWO MONTHS in advance, not just one. Worse, they use a third party billing company to mask their identity on your bank statement. you will see a mysterious "CBI Cleaner piriform" as the only identifier. Guess what? if yoiiu call CBI (contactbridge), you get a recording. I called my bank, and they said "nope, we can't stop recurring charges because they have your debit card information , you have to come in and get a NEW CARD"..All this to get a shitty carwash subscription stopped. NEVER AGAIN WILL I GO TO SPEEDWASH , AND YOU SHOULDN'T EITHER. read more

LUV Car Wash - NO PHONE NUMBER - Car Wash Near Me - Simi Valley, California

I wish I could of given this place 0 starts I pay for the best wash for all locations monthly plan and they just lost a customer I cannot deal with people who have 0 skills in customer service Jesus and the other guy next to him are the reason your business will lose a lot of customers and I was being nice about the car wash never doing a good job on my car so I got the monthly plan and all the wash has been doing is scratching and swirling my car I would rather pay someone monthly to come wash my car every week rather then dealing with people like this read more