I rate Vivian's lash services as second to none! I absolutely trust her. She has demonstrated a depth of knowledge I've not experienced with other lash service providers. Vivian is trained and continues to keep up with her education. On my first visit she provided good information on her application techniques to either create a rounder eye versus a wider look. She asked probing questions to get a good idea as to what I wanted. She asked about my work out regime and makeup, explaining how heat and oil affects the lash adhesive. I told her my lash extensions would curl sideways. She explained why and vowed that kind of application would never happen at her studio. At the end of our first visit I left pleased with my new, very natural look. Three weeks later, I returned with most of my extensions still working for me. I've been with Vivian for all of 2025 now. I'm hooked. I am a loyal Vivian @ Lux Lashus fan! She gauges whether I want a quiet hour to snooze or to talk about life and love. Vivian is considerate and really does an amazing job at mirroring her client. I think that is a sign of a great professional. Her studio is always clean with relaxing music and a light scent. She is booked up most days for a reason. She really is THAT GOOD! read more

I have been doing my lashes for years. I can't tell you how happy I was to find Vivian for my lashes. She is very detail orientated (my love language) and has really learned how to do them exactly how I like; full and plush with a splash of natural (Natural as in.. I wish I had long voluminous lashes naturally lol) . She is such a joy to visit every 2 weeks, I truly look forward to our appointments. She keeps me organized and always helps me reschedule my appointments before leaving. Her room is always relaxing and very clean and you can see how much she cares about her business with all her little special touches. She doesn't let me leave without a new spoolie and always reminds me to wash and brush my lashes. I feel she cares about my lashes just as much as I do. I get to be her walking art feature. I have never seen her be unprofessional in anyway. She does let me know it is ok to come in when her door is open or smiles every time I open the front door. I am unsure what "N.V's" experience was but I feel protective as I come so often, I can clearly state this has never happened and can attest I will not happen when anyone else comes in either. read more

Lux Lashus - Eyelash Service Near Me - San Mateo, California

Highly recommend Vivian for YUMI lash lifts. So thorough and gentle with my lift! Did exactly what I asked for as well. Her lash lifts also include lash tint which was such a nice surprise! read more

I thought I would have a positive and good experience, but the opposite happened... Vivian was very unprofessional, combative, and so defensive over a simple mishap (not entering her room when the door was open), it was a very stressful experience! Maybe she had a bad day, but the rudeness to her client was definitely not justifiable. She could have easily made things good, but I don't think she knows how to take accountability. I would never recommend her or go back! read more

I was truly hoping for a positive and professional experience based on research and comments I had read but unfortunately that was not to be and honesty I found it to be the complete opposite. This truly makes me question "who" actually posted previous comments?!?!?! Even though I followed the care instructions explicitly, my lashes started falling out immediately (within days). Equally disappointing, Vivian, the owner is not very personable definitely not one who communicates which makes a service oriented business very difficult. With that said, I would absolutely not recommend. Beware, be very aware!! read more

Vivian is AMAZING! I went to see her before a trip to Greece in July and ever since then I have been hooked! I don't usually like people touching my face, but Vivian makes me feel so comfortable and most of the time we either talk or I fall asleep from being so relaxed! Having eyelash extensions has made getting ready in the morning so easy because I wake up flawless! I get compliments on my lashes all the time and I couldn't be happier with them!! Vivian is so clean, professional, she uses top quality products, and her prices can't be beat! If you're looking for beautiful long-lasting lashes then go see Vivian ASAP! read more

Love her application! She checks in frequently about comfortablity and she is so friendly!

Vivian is a perfectionist and I love that. She takes her time and is honest on what you lashes can handle and what they can't, I appreciate that so much cause I have had my disappointment in other lash places, where they say that they can achieve a look and they damage my natural lashes. Vivian went through all my lashes and told me what she would do to help my lashes. She first recommended to get a serums and then an amazing cleanser that will not make you lash extensions fall out. Vivian gave me the best volume set and made me the fullest I Have ever been since getting lashes for about 6 years. My lashes are back to healthy and growing thanks to her advise, thanks Vivian I'm sure coming back to see again and again. read more

Lux Lashus - Eyelash Service Near Me - San Mateo, California

Vivian is the lash queen! She takes her time and makes sure she's using the right lashes for you and your eyes. My morning routine has been cut in half because I wake up already looking great with my bomb lashes! I am constantly getting compliments on her great work and have been super happy. Vivian's studio is super cute and clean-- she is a perfectionist and truly amazing at her job! And to top it off, her and I are always cracking up and chatting during my appointments! So if you want to look like a gorgeous goddess with long-lasting, fluttering lashes, go see Vivian asap!!! read more

So happy I found Vivian to do my lashes! I've gotten so many compliments on my lashes, and because of her skills and precise work, my natural lashes have never been healthier! Vivian is super friendly, professional and welcoming. She's extremely knowledgeable on the subject, I go home happy with my beautiful lashes every time after my appointment! Her studio is very clean and relaxing. She makes me feel very comfortable and safe during covid time. She's taking all the precautions very seriously. Hand sanitizer, mask, disposal bed coverings and even a phone sterilizer for her clients! You will not regret making an appointment with Vivian read more

Idk why this took me so long to post, but whatever. First of all, Vivian took FOREVERRRRR doing my lashes. And maybe some people would be mad about that, but those people are basic and uncultured and don't know that professional lash extensions are an ART FORM. Yes, I say that because my previous set was done in a less professional setting and that was a whole situation . Vivian took almost 2 hours fixing me up, but dammit did we HIT. IT. OFF! She was funny, she was cool, she was always professional. This girl is a boss lady, yessir. She made me feel like I was talking to one of my girl friends and I didn't even know her lol. I got those lashes put in about a MONTH ago and those bbs are still there. And before you get all "bUt ThEy DoNt LoOk FrEsH AnYmOrE" no, they don't, but a good 80% are still on. Also a prisoner in Sing Sing probably has a better skin/lashes care routine than me, so there's that. Vivian is friendly, clean, professional and a true artist 15/10 would recommend. read more

Thank GOODNESS I found Vivian! I had been going to a different lash technician for about 8 months before finding Vivian. Since the other technician is the only person I'd ever had do my lashes, I had no idea the damage that had been done due to poor technique and improper application of my extensions. Vivian was so nice, knowledgeable, and honest about the struggling condition of my lashes and gave me feedback on not only how to avoid further damage by only applying the proper length/weight to healthy lashes and not overburdening my weakened ones but also providing recommendations for lash growth serum. Needless to say I never went back to my previous technician, and I've been exclusively going to Vivian for the last several months. My lashes have not only been repaired due to her meticulous care but have also grown long and strong due to the serum use. She is a true ARTIST! I will be loyal to her for my lashes always. Not only is she so precise and makes sure that you leave looking fabulous, but she also truly cares about the health of your lashes. As long as you follow her aftercare (which includes daily lash cleansing, avoiding super hot steamy showers, and not sleeping directly on your face lol), your lashes will last super well. I see her consistently every 2-3 weeks, and I always have compliments from my patients and their families on how full but totally natural my lashes look. I feel so comfortable knowing that she has her clients' best interest at heart and will be honest and recommend what will keep your natural lashes healthy and happy. Her studio smells like a spa and is so relaxing to visit. She's also hilarious and so fun to talk to while pampering your eyes. I always look forward to my appointments. Go see her for all your lash needs!! You won't regret it :) read more

Vivian is an artist! I have been going to Vivian for a few months for lash extensions. My coworker has amazing lashes and after admiring them for months I decided to give it a try. Vivian was very consultative and friendly. She explained the process and how to care for the lashes. The first visit took a while but Vivian was pleasant and we had a nice conversation. When she finished, I was amazed at how my lashes looked - so full yet natural. I received many compliments from my coworkers and family members. As someone who rarely wore eye makeup, the lash extensions enhance my eyes a lot and I feel more confident. I see Vivian every three weeks to refill my lashes and it is always a pleasure to see her and I love the way my eyes look. I am officially hooked on lash extensions by Vivian! read more

Vivian Chan is a real professional. She is a true lash artist. Even though I didn't have much lashes to start with, she explained my options and made suggestions in how to be happy with my lashes. She made me love my lashes again! She's energetic and humorous. After a few minutes of talking with her, I felt that we have been long time friends, reunited. Highly recommend Vivian! read more

I really wanted to try a Yumi lift. Compared to lash extensions and regular lash lifts it seemed like by far the best option for me, given the length the effects last, the price, and how you don't have to be super careful once you've had it done. I went through the Yumi website's list of certified people and Vivian popped up. It was super easy to book an appointment online, and prior to the date I got handy reminders and instructions. The location is in a cute part of San Mateo with good street parking, and a smaller lot by the actual storefront. Vivian was really informative, and she made sure I understood what effect Yumi would have on my eyelashes, and what all went into the procedure (as a first timer, it was great). She had on relaxing music and the whole place smelled nice, it was a very spa-like atmosphere. Throughout the whole thing Vivian made sure I was comfortable, and she made it a really nice experience (she's super chill to talk to). I could really tell she puts a lot of effort and care into her work, and she has a passion for making eyelashes look badass. I'll for sure be going back to Lux Lashus. I purposefully waited a handful of days after my appointment to review, I'm still super glad I went for it, and I couldn't be happier with the result I have. Thanks Vivian!! read more

Very nice and gentle. The best I've been to in the Bay Area. I love the lashes that she uses, they're very soft and lightweight. Better then the ones I brought in myself. Definitely coming back read more

Vivian does an amazing job. I came in for a lash lift that was beautifully done. She is so professional and explained each step so I knew how far we were in the process. She handled my lashes delicately and made sure I was comfortable at all times. Because her work is done so well, I don't even need to go back as frequently as I did with my previous lash place. read more

Vivien was absolutely amazing! From the moment we were first connected all the way through to the end of my service and beyond, she was responsive, delightful and attention to detailed. Most of all, what's likely most important to all of you, is that I absolutely love love love my lashes!!;-) read more

The absolute BEST! I went to handfuls of spots in the city trying to find the right place and wasn't 100% with my lashes until I found Vivian at Lux Lashes. She is a perfectionist in all the best ways. She is accommodating, talented, experienced and such a joy to be around. I highly recommend! read more

Lux Lashus - These lashes tho... - Eyelash Service Near Me - San Mateo, California

Vivian is amazing! She gave me the exact lash look I described and I absolutely love them. I had them done right before a tropical vacation and they still look great. Looking forward to working with her again! read more

Vivian is the best Lash Extensionist I have ever met!! She is gentle and really listens to what I want. The best thing about her is that my lashes last more then a couple of weeks! read more

I was hesitated to get lash extensions but after seeing Vivian, I was glad that I did! I have gotten my lashes done and filled by Vivian for a while. I LOVE my lashes - long and natural. I got so many compliments! She is knowledgeable in care and selecting the right style for your eye/face. She does amazing work at a reasonable price. I like Vivian as a lash artist and a friend! read more

I went to see Vivian at Lux Lashus with my aunt for a keratin lash lift and she did a great job on both of us. She took her time and explained everything. I went in super nervous because I thought my own lashes were going to fall off, but I see now that there is no need to be. She made me feel very comfortable and my aunt very happy. Definitely recommend her for any lash services. read more

Vivian is Amazing, she definitely knows what she's doing. Her work is so beautiful and she always takes her time to make my lashes look perfect. I am very picky with lashes and Vivian understands exactly what I want! I would definitely recommend this place to anyone who wants some bomb looking lashes!! She takes the time to listen and she also explains what she thinks will work best for your eyes and why. Guarantee will receive great services from this babe! read more

Vivian saved my lashes! I had my lashes done on a Sunday by my cousins friend and by Tuesday morning the right eye was half empty! After searching high and low for a good artist with availability before I leave for the weekend, I found Vivian! She was so patient as I was asking her like a million questions and really helped me find the perfect solution. Her studio is so clean and well organized; she also takes her time to make sure you know what she's doing before and during so you're not wondering "hmm I wonder what she's doing and how much longer"- I'm pretty antsy so it really helps to know that! Overall I would recommend Vivian to anyone looking for a great lash artist that takes her time and leaves your lashes looking great!! read more

This was my first time getting lash extensions. That said, I have to say it was a very good experience! Vivian was very knowledgeable and educated me well on the dos and don't and how to properly care for your lashes. She has her own soap to extend the life of your lashes and giiiiirrrl it works so good! Her place was very comfortable and clean. She's very friendly and makes you feel very comfortable the whole time. It does take a big of time but if your looking for quality lashes and the perfect fit for your face then make the time ! It's worth every minute. When it comes to your lashes do not try to cut corners you won't get beautiful results :) totally recommend this hidden gem! read more

Getting my lashes done with Vivian has been the most satisfying experience. I have tried a few people and I've got to say that she was the most gentle the most accommodating, made sure that I was constantly ok. Being a person with sensitive eyes the most important thing to me other than having a great experience is the product it self. My sensitive eyes didn't experience any discomfort, I've had really bad irritation before when showering I can feel something leaking into my eyes BUT with the product thy Vivian uses I can comfortably wash my face without any irritation. She's the person to go to when you want to enhance your eyes! Highly recommended! Thanks chica! read more

What can I say about this amazing gal. Vivian, you do magic because my lashes, I mean WHAT lashes!!??? They're so short and you brought them back to life. I can't stop looking at it...it's so full and beautiful. I love it!! When you find a person who's passionate about her work and the outcome speaks for itself w/one satisfying customer, well I had to leave a review. She's great w/an easy going personality yet very professional and the price is worth it!! read more

Very professional, I love my lashes! Thank you Vivian! She pays attention to what I want and what my goals are. I have "Asian lashes", short and thin lashes but she was able to work her magic to give me those gorgeous lush lashes. Would recommend this place in a heartbeat! Vivian is very passionate in her work. Would even call her a perfectionist. Also very comforting and loved how she took the time explaining the aftercare. Will come back here anytime I need some lashes done! read more

After 2 bad experiences with lash extensions, I decided to give a lash lift a try and came to see Vivian. Vivian did such an awesome job, and made me feel so comfortable that I actually ended up coming back after my lash lift to do lash extensions. After 2 different lash technicians telling me I was "allergic" - Vivian is the real deal! I have had NO issues at all with my extensions. Vivian is personable explains the lash technique in detail. You can tell she is so passionate about her work. Thanks, Vivian - you are awesome! read more

Vivian is so professional but so sweet! I gave her an idea of what I wanted, but let her take the reigns and she did an amazing job! I love my hybrid lashes! Thank you so much Vivian! :) read more

I can't say enough about Vivian! I've been getting eyelash extensions for a little over a year and I couldn't be happier! She's incredibly professional and has no problem answering my endless questions with patience and thoroughness. Her space is impecable and super comfortable. If you're looking to have your lashes done look no further. read more

I was always nervous and iffy about lash extensions but I decided to take a chance with Vivian and she was exceptional! She was very gentle and attentive to what I wanted/needed, making sure I was comfortable. LOVED the way my lashes looked when it was done. I would definitely be seeing her again soon. I would recommend her to anyone looking to get fantastic lash extensions! read more

I was very hesitant to get eyelash extensions because I didn't believe you could have the 'classic' look to appear and feel natural BUT I was SO wrong! Vivan did such a great job with the length and width of the lashes that they seem truly like my own lashes! I strongly recommend going to her and to see for yourself. Definitely will be back in a few weeks. read more

Vivian is very accommodating with my sensitive eyes as they always seem to tear. She makes sure that I am very comfortable. I would definitely recommend her. read more

This is my husband's account! Vivian does an awesome job with my lashes! I have tried other places but she is the best. She takes great care of you and she makes sure those lashes are right for you. SHE IS THE BEST!! read more

Vivian is the best. She is a true lash professional who knows what she is doing. She cares about the health of your lashes and is meticulous. I love the look of the lashes she applies and also enjoy her company! read more

Very professional and experienced! My lashes always look so good and I get so many complements on how natural they look! Would recommend to everyone! read more

Vivian is the BEST eyelash artist!! I have gone to many different eyelash studios and she 100% is my favorite. My eyelashes have never looked better and I always get so many compliments. She always takes her time to make sure they look just how you want them to look. I highly recommend Vivian, she is the best there is!! read more

I've done my lashes with Vivian for quite some time. I love the professionalism that she provides in her service. My lashes usually last about 3 weeks to a month. read more