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    Luxury Nails and Spa

    2.8 (31 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

    Services - Luxury Nails and Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Luxury Nails and Spa Photos

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    Recommended Reviews - Luxury Nails and Spa

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    Reviews With Photos

    Nail polished smudged due to too many layers and heavy application within 24 hours
    Wesley C.

    I have been coming here for a long time, all the way from Chicago, but the service has declined immensely. This last time I brought my daughter and we got pedicures. Angel did mines. I asked for her to do a thorough job of removing dead skin, she says.. "That cost more!" I asked for a massage, she claimed "That cost more!" As I tried to talk with her, she pretended to not speak English, then laughs and makes comments in her native language to her co-workers. The next day, the over-application of nail polish smudged after sitting 45 minutes to wait for it to dry. (See pictures) After calling and speaking with "Loan" who claims to be the manager, she suggested I drive from Kennesaw, approx. 45 miles away and 1 hours drive (in either direction) to get the toes repolished. Big Deal! The idea of me spending another 2 hours and driving 90 miles round trip to get what was supposed to have been done in the first place, was a no-go for me. Now, I am having to go somewhere else closer to get the work done properly. I requested it be redone whenever I can return to Douglasville. The MGR said No! So, as a black woman, I cannot help but notice all the negative reviews (from other black women) and always leave these salons with the feeling they do not care for Me, My kind, or Appreciate OUR business- So I am looking for a Black Owned Nail salon from now on and will take up this issue with my credit card company for a refund. #SickOfBeingMistreated #BlackMoneyMatters #WeTheOnesKeepingThemInBusiness

    Finished feet
    Kyle P.

    I stopped in here for a pedicure. You know going into a new spa you never know what to expect. They first greeted me then asked me what service I wanted, then he immediately told me to wash my hands. It though me off at first but then I appreciated it. After a relatively short wait. A young lady named Bella came to work on my feet. I must say she was refreshingly friendly. She really made my experience there very pleasant. She made the atmosphere and experience warm and inviting. I willing definitely be going back

    I had my nails done last night, and today,not even 24 hours later it's chipped!
    Deborah G.

    Let me be CRYSTAL CLEAR WHEN I SAY SAVE YOUR !!! I have given this salon 3 visits to get it right, but unfortunately they have yet to meet the mark! The only thing luxury about this salon is the massage chairs and the fixtures! The Polish is either cheap or the techs aren't doing it right, and since it appears as the same brands as other salons I have been to, the nail-techs just aren't doing it right! They're either rushing through the work or spending too much time talking and laughing at whatever they seem so giddy about most of the visit!

    New set.

    I got a new set and pedicure and my daughters got a Manicure and new set. Although my pedicure was OK, "John" kept pushing for me to get gel which declined. He then hurriedly finished painting my nails and intentionally left space between my cuticle and nails. This pic was taken 5 minutes after i left. I won't be spending my money here again.

    Broken nail
    Jasmine N.

    Finding a good nail salon in Douglasville has been a challenge. I was referred to this place and to specifically have my nails done by the owner/long. The first time I went on a Saturday afternoon, not a good idea. Also because I wanted "long" I waited longer than normal. Once she finally got going on my nails, she kept being interrupted. Although I spent about 2hrs in here for a simple gel manicure the first visit wasn't too bad. My nails lasted a good 2 1/2 weeks but eventually started to crack/break. The second visit I went on a Friday and asked for long. She was busy and I had to wait. This was fine, the lack of stars is because of how fragile my nails have gotten and the second set barely lasting a week. I'm not sure if it's due to drilling the gel polish off from the prev. set or what. My nails have never cracked/broken so easily before. When she saw the cracked nails from my first visit she only wanted to upsell me SNS, no thanks. I don't wash dishes or do a lot with my hands btw. I doubt I'll continue to get my nails done here but will give them another try for a pedicure. Overall it's a nice salon, offering drinks w/ straws, clean bathroom and pretty friendly staff.

    Service horrible, nail tech was rude and I HATED my nails more than ever! Biggest regret and won't be back. Facility not too sanitary either .. tried fixing them and they still were HORRIBLE! Definitely not even worth $20, well enough $45

    Christina B.

    Y'all! I love it here! I've visited over 4 nail salons and this by far is the best! I will not see anybody but Angel for my SNS! She's super sweet, gentle, and gets my nails right EVERY SINGLE TIME! I love it here :)

    White SNS done by Pho

    Love that I found someone who understands applying g SNS and not making it look thick to the point it does t look natural. I'm now sold on SNS because of him. Pho only works weekends though!

    I had my nails done last night!

    Just do yourself a favor and DON'T!! The only good thing I can say about this salon is that the chairs are high quality! I've given this place 2 tries and each time there was a problem! From the chipped GEL POLISH, to the bubbling GEL Polish, it's been a complete WASTE OF MONEY! If you want a great chair to sit in, by all means GO.....if you want your nails done, GO SOMEPLACE ELSE!!

    Jane B.

    I hate writing a bad review for this location bc I did like them. When I moved to Douglasville a few months, I couldn't find a good spot till this one but it was shortly ruined after a very bad experienced. I was a loyal customer since oct 2019. I had only two ppl do my nails. Particularly one person for my hands and one person for my toes. I went in one day for my SNS. Ivy wasn't there so I was ok with trying out a new person (Hieu). I didn't Mind paying $50 for sns and a manicure plus tip so basically $60 in total. Well after trying the other person, 7 days later, two of my nails were already lifting!!! I called and they told me to come and they'll look at it before fixing it. Long looked at it when I arrived and did fix it for free. Unfortunately, we couldn't find the same color to match but I was fed up that I didn't care as long as it kinda looked the same. She also had to put fake nails bc my nails were so thin it ripped off with the SNS. She did it quickly that it wasn't even even. After 2 days of getting the thumb and index finger fixed, the 4th nail came off. I've NEVER EVER HAD SNS ever fall off after 1 week of having them and it was only on one had!! I called on my day off to see if ivy was back and she wasn't and i was gonna pay again to just get the whole thing done over. But after calling and her being on vacation, I did not want to risk it anymore. I'm not sure I would like to pay $60 for my nails that hardly stayed on for a week. I decided to just find a new place.

    6 of my nails chipped , cracked or broke the following day after just getting a fresh powered dip done . Not sure if it was the product .

    Came in for a fresh Powder SNS dip . After 1 day 6 nails either chipped , cracked or broke . I called to get them repaired wanted to come the same day but they told me to come at 12 less bz . I arrived at 11:45 and asked to soak the ones needing repair because I had to be back on the road by 12:30 . After 12:10 I asked if the tec was on her way reminding that I had to be gone at a certain time . 12:20 I asked if I could be refunded and just clean my handed off and put clear . They would not told me to come another day . So now my nails will all chip and break . They would not allow another tec to repair until I asked for my money back . See pictures . I can not believe after paying $45 "plus tip this is how I have to walk around until I am able to return there . Originally the tec that did my SNS was nice that's why I gave 3 stars . But the work atmosphere is ever person for themselves .

    Ombré nails

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    26 days ago

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    7 years ago

    Honestly we had some struggles due to miscommunication but I was pleased with the customer service and final results.

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    8 years ago

    Love this place! Very clean and professional. My feet always feel so clean and relaxed when I leave.

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    Ask the Community - Luxury Nails and Spa

    Review Highlights - Luxury Nails and Spa

    I'm so glad I did, Angel did my pedicure and it was done very nice.

    Mentioned in 3 reviews

    Read more highlights

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    Allure Nails and Spa

    Allure Nails and Spa

    2.7
    (112 reviews)
    1.8 mi
    $$

    I am constantly amazed by the level of talent that's at this business. Eden does the best pedicure…read morebut should not be underestimated in his nail tech ability. My daughter only allows him to do her nails and he's the only person that can do my feet. But this that he did for my daughter was the best and cutest. 8.1.20 He continues to do an amazing job and impress both of us with his level of skills. Thanks Eden.

    Worst nail salon experience. Just left Allure and I am beyond upset. I arrived around 1:15pm today…read moreas a walk in and checked in for a fill in and gel pedicure. There was no wait and I was seated immediately. Dung was doing my pedicure and did everything fine until it came time for the polish. He did a sloppy paint job, and I asked him to clean up the sides before putting it under the UV light. He did not. He waited until after everything was cured to clean it up. He tried to clean it up by using the cuticle clippers and ended up cutting me and I bled. The nail polish is very streaky and thick. I complained to the owner about it and nothing was done. Dung left once I started complaining to Jenny and didn't complete the service. It wasn't until I got home that I realized he never fully wiped off the mask on the back of my leg. Now onto the acrylic fill in. Tina performed the service and had to be corrected several times. I tried to get her to add more acrylic because the nail bed was too flat and I like it to have a curve, I even showed her the nail on my other hand as an example. She told me it was flat because she did not file it yet. Filing was not going to correct the flat/straight nail bed. It took 4 time telling her to get any progress and I finally gave up because her last attempt was acceptable and I didn't want to waste anymore time. I had been in the chair for about 1.5 hours at that point. Around the same time I was complaining to Jenny about the pedicure I mentioned my dissatisfaction with the nails as well and that I needed to be out in the next 15/20 minutes. Jenny took over my nails and did the French tip but had an attitude with me over a miscommunication. She asked if I wanted the French arch the same as last time, I said yes and trusted that she knew what that was because she looked at my nails prior to the service. She did the sides long and not even centered. Despite all of these issues--including getting cut--the only thing Jenny took off the bill was the $5 charge for the French tip. I told her that was completely unsatisfactory, but they refused to budge. I was charged the full price of $102 for the services. I am normally a 20% (or more) tipper wherever I go, but with this horrible experience and their complete unwillingness to discount the bill, I could not bring myself to reward them with a tip. I feel like I completely wasted 2.5 hours and $102 because I will now have to go somewhere else to get all of this redone. I live in another state and was visiting the salon my mom frequents but they have lost her business as well. Avoid this place

    Photos
    Idk if the picture shows how botched they are and thick they are. I feel like someone chewed gum then placed it on each nail
    Idk if the picture shows how botched they are and thick they are. I feel like someone chewed gum then placed it on each nail
    The underneath here you can see more glitter i didn't ask for and where he didn't drill
    The underneath here you can see more glitter i didn't ask for and where he didn't drill
    How thick and lumpy the nails are and how thin the polish was

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    How thick and lumpy the nails are and how thin the polish was

    Luxury Nails and Spa - othersalons - Updated August 2026

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