This is not the first time I've gone to LN, I've become very fond of the salon until recently. At first I thought I was being petty when I started thinking as i kept frequently coming that my services were depleting in quality, but yesterday took the cake. I made a phone call to see if they could take a walk in, and if I would be out by 6:30 (it was 4 at the time) and thankfully they were free. I arrived immediately, chosen my color, and they got started in my pedicure like they usually do, and my no chip would be next. My pedicure was fine, this time, last time my feet felt scaly once again when dried fully, immediately, but the problem arrived in my no chip. The lady they had working was obviously sick, as she kept stopping to sneeze and cough in the process of soaking off my old color. She even accidentally unplugged the device for everybody near the station she was on that stopped the power of every machine on that side of the salon. As she's doing my nails, she's not listening to what I'm asking her to do. She had her drill up so high to take the polish off my nail that she breaks my entire nail off, and looks at me as if I was the problem. She then stops working on me, moves me to another station, and starts on somebody else. It is now 5:30. I ask for somebody to start on me. Another employee says okay but continues to write in the book next to me. It is now 5:45. I wait 5 more minutes until i take my hands out the acetone I was left to soak in, wash my hands, and face full of tears ready just to pay for my pedicure. When the staff sees me crying and getting up in a frustrated manner, they are now ready to help me and I tell them "this isn't my first time here i normally come here but I do not feel welcomed today". They promise me they can get me out by 6:30 and fix my nail for me. They don't finish my manicure until 7ish with no apologies and make me pay for the nail fix their employee breaks. They did not tell me i would have to pay for the fixed nail and gave the lady two free tips of nails she came with broken while i had to pay for somebody else's mistakes. I'll probably never come here again and I used to love the place. I hope they redeem themselves. read more

Luxury Nails - the nail she broke, and did not apologize for. - Nail Salons Near Me - Oakbrook Terrace, Illinois

Literally awful. Lonnie kept cutting me and ripping my skin out. He knew what he was doing and kept doing it. Also he was watching videos and playing games while working on my nails..very Unprofessional. My nails and the gel paint are uneven and I still payed $50. read more

Luxury Nails - Nail Salons Near Me - Oakbrook Terrace, Illinois

Thanks to Milani , Kenen, and Cousin Carolrose am having a very Deluxe Pedicure -the best read more

Luxury Nails - Nail Salons Near Me - Oakbrook Terrace, Illinois

My pedicure was ok but the tech can't polish inside the lines! Even after using a brush to clean up the excess I still had polish in the corners. While paying I was asked about the service and I explained that I didn't like how my toes were polished. She recommended that I go with white white?? Huh? Needless to say it was my first time and maybe last or I may just need to try another tech. She also got polish on my sandals just sloppy! read more

I went to Luxury Nails in Oak Brook IL yesterday to treat myself because it was my birthday, I should have known when I asked for power dip and received gel polish and the client before me came over and complained about her nails, that they didn't know what they were doing. Luxury Nails is not the same as they were a year ago. Now it's more like a school with inexperience nail techs. I explain to the young lady working on my nails what I wanted. On my right hand, three of my nails were very short; I told her I wanted nail tips to even them out with the two longer ones. She looked confused like she didn't understand me and turn to her right and said something I'm assuming to her teacher. The teacher walked over and said I know what she wants and walked away. About five minutes later teacher told the young lady working on my nails to polish all except the three nails. The young student did a horrible job filing and polishing my nails, the teacher finally came over and added the nails. But before she did, she tried to convenience me I didn't need the tips. While she worked on my nails the young lady was talking to her coworkers. Instead of standing there taking notes. They deserve no star's worst experience ever!!! I'm mad at myself because I should have left and went somewhere else. read more

I really like this place.... have had 4 different people do my nails/toes and they've all been great! It's rare that I don't have to ask for someone specifically. I do have my fave of the 4 but overall very happy with the service and quality of the mani/pedis! read more

I moved to this area two years ago and always wanted to come here, Yesterday was my first visit and will NOT be my last! While I didn't get anyone's name or the young man who did my nails, but the shop was clean, beautifully decorated, nice music. The service was EXCELLENT, quick and efficient!! It is also close to home! The prices are reasonable! Can't wait to go back!! read more

My search of a go-to manicure/pedicure brought me to Luxury Nails. I have been to its sister location on 83 in Elmhurst and was less than impressed. I really needed my nails to look fine for some upcoming nights out so here we gooooo.... I went on a Sunday morning--11ish. It was busy but in a quiet busy kind of way. The TV was sporting HGTV (Sell it or List it) but it was muted low. That really helped in making the experience a little more relaxing. Tiffany was my nail tech and she was wonderful. Chatting just enough but not letting that interfere with updating my no-chip. My nails look super and the color she suggested (this dark slate gray) is very becoming. Their no-chip color selection is nice, they offer OPI and another brand. No harsh fumes, the space is clean and the tools they use have been sterilized. The pedicure stations are in the back and I'll come back to have one soon I'm sure. Friendly, timely. Sundays just might be the days I can get some quiet me-time while updating the digits or toesies. They were able to take me right away but there were gals that had to wait so best to call first or make an appt if you're concerned about a wait. read more

I am absolutely obsessed with this nail salon. They are, hands down, the best place I've ever been to. Bold statement, I know, but truth. I always get the deluxe pedicure ($40) and the no-chip manicure ($35). The pedicure is phenomenal--scrub, hot stone massage, paraffin wax. Quality and customer satisfaction really appear to be important to them--and every employee is on top of their game. I've been to salons before where you have to request 'that one person' because everyone else isn't up to par. That is not the case here. They always take their time and do the BEST job. Even when they're slammed, I've never felt as if they're rushing to finish in a hurry and get me out. The same goes with my no-chips and they always last a full two weeks, if not a few days longer. They have SO many colors, in both regular polish and the no-chip. They probably have at least 150 no-chip colors (not an exaggeration) and have several different brands, in case you have a favorite (Entity, OPI, gelish, shellac, smart gel-just to name a few). I travel for work and dread the fact that I have to try to find another place in a new city and the thought of coming home and going to this place is always something I look forward to. Some people may think they're a little expensive (not my opinion at all) but every penny is worth it. If you're willing to pay $5 or $10 more than the crappy salon around the corner for comfort, quality and options than give this place a shot. You will not be disappointed. read more

Luxury Nails - Pedi chairs - Nail Salons Near Me - Oakbrook Terrace, Illinois

My sister and I went here for mani-pedis. Beautiful place! Never would have guessed it was so nice just by driving past it. Since there is a 20% off grand opening sale, we tried out the delux pedis. It was wonderful. The two ladies that took care of us were very friendly, complimentary and sweet. I will definitely come back! read more

I was looking for a place to get my pedicure and I called luxury nails and asked if I could come in the same day and they said yes when I got there I was early and I waited not that long since the salon was busy. I sat in the chair and the massaging from the chair was great ...now I've been to a lot of salons n their chairs really don't give a good massage but this place had the best chairs...anyway Lynn started my reg ped n I knew right away she was going to do a great job!!!! Not only was I completely happy with how she cleaned n polished my feet n nails she was so sweet n polite!!!! I would definitely recommend Lynn at Luxury Nails for the best pedicure!!!! Thank u Lynn I will see u every month for my regular pedicure!!!! read more

It was my first time getting a full set non chip acrylic and the lady who served me did a wonderful job. I then wanted to have false lashes applied since I was going to a gathering that evening and another young lady took me to the room and clearly was very confused as of what to do. She then applied the strip lash and claimed for my right eye to be dry and I opened it and it was shut tight. I, though very upset and worried, told her to remove it she started being very rude and being rough with my eye. I will never come back here for neither service because I could have lost my eye that day. read more

Gosh, I love this place! Paraffin wax, hot stone, and scrub! I especially like coming here because they offer a loyalty program. Everyone is friendly and professional. So incredibly clean too. Never have to wait too long. I haven't tried their waxing yet, that's the last test. read more

Luxury Nails - Awesome place! Super clean and chic. - Nail Salons Near Me - Oakbrook Terrace, Illinois

I came here on a whim looking for a manicure. I originally asked for a regular mani and waited for about 5 minutes to be sat. Then another 5 minutes until a tech came. She was very nice. Asked why I didn't want no chip and I told her my nails were weak and I asked if they had dip powder. She said yes, gave me a color wheel and walked away. Another lady came who was also very nice and said she would be doing my nails since the first woman didn't know how. I sat for about another 5 minutes and then the tech came. She was rushing to get my nails done. She didn't even bother trying to get the excess off before she walked away and I had to pay. I probably won't come back because no one wants to feel like they're a burden and that's what I felt like. Clean place, nice people but I felt unimportant and rushed. read more

Luxury Nails - Nail Salons Near Me - Oakbrook Terrace, Illinois

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The decor is exceptional, however the fumes were toxic and it was about 80 degrees in there. They need a better ventilation system or something... I didn't enjoy having to watch 'Wheel of Fortune' while I was trying to relax, either. They had a nice selection of polish colors, probably because they're new. I'm not sure if I'll go back. The pedicure looks good, I was just looking forward to relaxing... but not in a sauna! read more

Decided to come here for a much needed pedicure and chin wax. The paint job on the pedicure was not good. I didn't notice until later that on my left foot my toe nails were not painted all the way. That's the main purpose of a pedicure. Chin wax was awful left with a bleeding chin. I've never had that happen in my life! Will not be returning read more

12 hours after getting a no chip manicure, one of my nails chipped and the following day another chipped and I also noticed the polish lifting off my other nail. Waste of money! read more

The worst place ever!!! I've been getting acrylic nails a few times at this place, and have regretted. Always have sore fingers after getting them done.The three nail technicians were rude, unfriendly and obviously unskilled. One of them, Susy, was too rough, put too much pressure on the nail beds, and my fingertips were very painful. Susy did not even finish the set, left in the middle of the procedure, after I told her that it was painful. .. And thank Goodness she left, because my fingertips were throbbing and so sore. I was unable to sleep for two nights, had to take painkiller. After two weeks now it still hurts to touch anything, my skin around the fingernails is cracked and painful. I am considering a doctor visit. I would not recommend this place. read more

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I have received a standard and deluxe pedicure at this nail salon and have been very happy both times. It is clean, there is a very large color selection, and lots of staff so the wait is never long. Prices are average for the area but service is well above average. The stone massage is a nice bonus too! read more

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I used to go here for years, then service was okay but not great. I decided to give it another try today since I was shopping at Pete's fresh market. The worst ever "basic" manicure I ever received. not only did the nail tech not even look up, rushed through the manicure, I kept on stopping her, wait - I asked for square shape.... she started doing it round. Then the worst polish job, no mosture massage, no warm towels that they advertise. Don't ever go there unless you know your nail tech, and certainly not when it's crowded. They lie and tell you the wait is 5 min - it's more like 30 min. Just be honest!!! read more

Love love, Jane. She never rush through her work. Skillful and patience. She is nice and fun to talk to. She didn't rush me to pick out color but helping me selecting the color that fit me best. She is precise and pay attention to details. And the best part is she speak better english. You know when you go to a nail shop. It's hard when you try to understand and explain to them what you want. But my nails always safe with Jane. Hey Jane, I gave you 5 stars, girl. read more

My granddaughter was quoted over the phone $43 for nails at Luxury Nails Oakbrook Terrace. When she got there she was informed the price was now $57. When I went into the shop the cost was now $70 plus tip. This is the first and last tine for me. I will be calling the BBB. read more

I've had such bad experience in nail salons I had given up. So I decided to try Luxury Nail and I can say I will definitely be returning. I had such a great experience and hope it's like that my next visit. They are costly, but you get what you pay for. I got the special pedicure oh my goodness the best I've ever had. I'm not sure of the young lady name but she did a great job. My manicure with Thomas he's great too he took his time and talked to me the entire service. I felt so relaxed and he made me comfortable. I got the no chip manicure or should I say the everlasting manicure. So with that being said I will be returning in a few weeks. read more

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My husband sent me out for the morning without the baby to get my nails done. I live in the area and usually go to Oakbrook to get my nails but I wanted to try this place out since it was new and the location. I will be back here!!!!! This place is great, super friendly staff, big spot for pedicure station and hand nail station. I wasn't offered anything to drink but I did have my own bottle of water, maybe thats why I wasn't ask. They have a great upgrades for the pedicures. I have bad calacses so I did the $5 upcharge treatment and then they used these hot stones and rubbed them into both legs....Very relaxing!!!! I also felt that Jimmy who did my no-chip manicure was very nice and did a great job on my hands!!! This place is a must if you are in the area and looking for a new nail place. read more

Wife stopped by to have her facial and pedicure done. Oh wow! Ask for Kim - amazingly sweet woman with the highest quality. She even offered to do my feet (but it's not me). She had the best customer service and was tremendously helpful. She made my wife feel comfortable and her personality made us want to come back! read more

Thomas and Tammy are AWESOME. Prices are pretty comparable to other salons in this area, however other salons lack the luxurious spa atmosphere and are often filled with fumes from nail products. This salon also has more No-Chip color selections than I've ever seen. read more

I Literally Just Walked Out Of Luxury Nail Spa In The Middle Of The Service. NEVER AGAIN! I sat waiting for about 30 minutes ok no problem. I see everyone walking around with water and cans of pop. I wasn't offered one like the others. Ok, fine. Once I got in the chair I said that I was really hot no wanting anything to drink but because IT WAS HOT. The nail technician turned on the fan and asked the guy standing in the front to get me water.. in Chinese I guess the guy told me to drink my spit because he had to say some smart remark and never brung the water..um rude ok. That's the least you can do since you're just pacing back and forth doing nothing but nvm...later when the nail technician put on my false nails I noticed not one not two but THREE nails are put on and they're crooked! Really. Then he goes to rip them off with not a care in the world. I mentioned that it was painful and he again placed the fake nail and put it on crooked AGAIN then tried to rip it off..I can't this people were rude since I walked in the door glad I walked out because they're not seeing a red penny outta me ! I usually go to the nail salon across the street angel nail spa but they closed a little earlier. Never again I walked out like this I was just going to get a pedicure in high hopes that the service will be better but in mid sentence when I said I just want my feet done he turned his light off in a hurry and closed the nail box really hard yeah learn better customer service skills NO STARS read more

Luxury Nails - Nail Salons Near Me - Oakbrook Terrace, Illinois

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The place looks really nice and updated from the inside!! I have gotten full sets and filling done. I thought it was great! I kept on going there but the last times I've been there I noticed that the service has changed and I feel that they have ripped me off!! The service is half ass now! They don't take there time. I don't recommend this place but if you would like to try it out go ahead! read more

This is my favorite nail place in the area. I've been coming here whenever I'm able since its been open. They have pretty standard prices that you'll see at most nail salons in the area, but they also offer a loyalty points program as an extra insensitive. I've never had a bad manicure or pedicure here, but if you're hard on your hands like me, even some of the higher-end 'regular' polish chips away within a few days, so I recommend no chip or dip on your fingers for a longer lasting manicure. The owner is exceptionally friendly and makes it a point to do her best to remember her customers (and they get hundreds of regulars) the staff is timely, detailed, and efficient in their manis and pedis. Today I got the deluxe pedicure and a dip ombré, I was in and out the door in about an hour. They carry a great color selection of regular, no chip, and dip polishes. Much better than some of the other salons in the area. I personally like to be bold, but there are plenty of softer tones like pastels and neutrals as well. I also get my eyebrows done here very often and I love how they shape them. Regardless of who I've seen for my brows, I always leave satisfied. The ambiance is also very nice and relaxing. It's visually pleasing and updated so you feel like more like you're pampering yourself. I don't have much money, but I do like to treat myself to the great experience of luxury nails in Oakbrook Terrace. read more

Luxury Nails - Nail Salons Near Me - Oakbrook Terrace, Illinois

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Would give zero stars for my experience. Had a pedicure and it was the WORST I've ever had. She dug under my big toe nail and I told the tech she was hurting me and she said "just bare with me" and then laughed-like wtf. Then she proceeded to cut half my toe nail off from the side. Like why??? Both sides of my toe are now red and irritated and hurts like hell. It also wasn't a relaxing experience due to the fact that majority of the staff was sleeping in the pedicure chairs and snoring. The service was completely rushed and rough for no reason. There were only two other customers in the place! Stay far away from this place! I don't even think their tools are sanitized properly. They just rinse them off in the dirty foot water that peoples feet sit in. That is completely unsanitary. They are supposed to have an autoclave for proper sterilization. I am definitely going to be filing a complaint with the IDFPR. Would be nice to get my money back too! Does anyone know a quality nail salon in the area? read more

Any time of day they have a nail tech to help you. I am a chronic walk-in and they always have someone to help you ready. I love this fact! They also carry the new OPI and Essie nail colors as soon as they come out! This is a must have for me!! read more

I do not normally get my nails done here but my sister wanted to go so we made reservations. They didn't save a spot for us for our reservations though so it took some time waiting for a technician to do our nails. After two hours, I finally finished however my nails were done so poorly. The man doing them kept stopping to text on his phone and even was so distracted at one point he dropped the power sander on my hand and didn't even apologize. When I asked for my nails to be fixed one employee was so offended she stormed out. The manager told me that I would need to have my acrylics get taken off and redone however I was not too excited about sitting through another hour of their service so I asked for either a credit or refund instead and they refused. My only option was to sit there and hope they got it right this time. While they were fixing their mistakes, the women repainting was on her phone. I think that is incredibly rude. I will never be back and I would never recommend this to anyone. read more

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When I scroll through the reviews and come across the bad ones I have to wonder if they are really talking about Luxury Nails in Oak Brook. My sister took me here about a year ago and I haven't been to another salon since. Some of my friends have even joined me. I live 25 miles from the shop and pass atleast 10 shops in route to this one and I still come faithfully every two weeks. The atmosphere is nice and the staff is very friendly. If a client is unsatisfied for some reason Milani goes out of her way to fix it. I would defiantly recommend Luxury Nails and will continue to come here for great service. They also have a membership where every $300 you spend you get $15 off your service. And the good thing is if you forget how many points you have they remind you when you get to 300. Who can beat that . I would defiantly say give them a try for yourself and you will never go anywhere else. I recommend Milani or Peter. read more

Luxury Nails - Nail Salons Near Me - Oakbrook Terrace, Illinois

Beware. This nail salon used to be so good. Now they have technicians that do not know what they are doing. Unfortunately there are always a few that ruin it for others. Little to no communication is a huge problem. read more

I was incredibly disappointed in my nails from Luxury Nails. I came in for a fill in on artificial nails I had done at a different salon. I chose gel polish and had asked about the price upfront. When it came time to pay, the nail tech charged me an additional $5, saying she had filled in my acrylics with gel powder and that was an additional cost. I was never asked if I wanted gel powder or if I would be ok with an additional charge. Also, less than a week after my appointment, my polish started chipping badly. The only reason I give this place 2 stars is because the woman who did my nails shaped them nicely. read more

They are NOT PRACTICING SOCIAL DISTANCING. I was in the other day for a very overdue and much needed mani pedi. They have signs all over about the new COVID 19 "procedures" but are not adhering to them. While I was getting my pedi, they seated 5 women next to each other across from me - no they were not together as they came in at very different times and did not speak to each other. They kept trying to sit someone on either side of me and in the end we ended up being four in a row on my side. Definitely not going back. read more

David is the best. I always go to him he always makes my full sets look exactly how i want them and natural looking when that's the look i want sometimes he's awesome! read more

Went in to have a gel manicure n pedicure, rushed job. Pedicure turned out fine but nail tech kept scrubbing my foot where I'm the most sensitive ticklish wise and finished up in like 10 mins... get over to the nail tech for my nails and she begins the soak process to take the no chip on my nails off and she comes back 5 mins later and begins scraping off the remaining polish off i told her repeatedly not to do that i don't mind waiting and how uncomfortable it made me and that she was snagging my nails and proceeded to do it the same way. My natural nails are so weak and thin now thanks to that. Very unsatisfied paid $63 for this service and i won't be back read more

This place is well maintained, clean, and nicely decorated. Everyone ive been to is usually pretty good but ever since new ownership the past two times ive been at this location my nail technician has had a BAD attitude. Two different techs both rude af. It changes the "Luxurious" experience. Ive been coming here for years and really like it but if this continues they are going to lose my business for good. read more

I have been going to this place for about 3 years. I have always loved getting my nails done here bc the people have been friendly, it is very clean and they have always done a great job with my nails. The last 6 months or so it has gone downhill. There must be new management bc all of a sudden all the regular techs were gone and a new manager was there. There have been plenty of times that my mom and I have gotten there at 11 am on a Sunday when they open and the place is closed and customers are sitting outside waiting for someone to show up to open the place. Yesterday we had a very bad experience. My mom has gel nails and she cracked one. The tech ripped off the nail along with 3 others that did not need to ripped off. He did not soak the nails in nail polish remover to soften the nail before ripping it off. My mom flinched in pain and said "ouch, that really hurts." The tech made a mean face and then said to her "to bad." I was standing next to her and asked the tech if he really just said "to bad" to her when she said she was in pain and he looked at me and said "Yea to bad." I asked him why he doesn't soak it in nail polish remover before ripping the nail off and be told me he doesn't know how. REALLY?!? The manager came over and the tech started talking in their language and I said "no, speak English when you are talking about us." I tried to explain to the manager that you can't have your techs talking like this to customers and he looked at me a like he did not care so we got up and went to another nail place down the road. The nail techs at the other place could could not believe that they just ripped her nails off without soaking her nails first and said that the nail is very thin and damaged now. It's a shame that the people who work here now are so disrespectful. I loved this place and would have been been a lifetime customer. New management, take a class about customer service...you need it! read more