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    Starlight Parking

    5.0 (1 review)
    Open Open 24 hours
    Updated 1 month ago

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    Response time

    20 minutes

    Response rate

    100%

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    BHB Valet

    BHB Valet

    (36 reviews)

    Beverly Grove

    Rude, slow and unhelpful they were the valet at an event I was at tonight, and I will not be hiring…read morethem for any events. I host ever also coming onto yelp, and seeing their reviews, only confirms my feelings on the difference between a Yaris and a Corolla.

    First off, an event I was attending was at a venue I hated. Not the fault of BHB valet of course…read more However, we weren't notified it was valet only when there is normally parking underneath the building in addition to behind as well. Not a great start. Obviously since I had zero choice, I got out of my car and a doorman said that the event was postponed, and we had to return an hour and fifteen minutes later. Thankfully, my car was still there so I told the original guy to cancel it. Kid that got out of my car however reeked of sickly sweet fragrance, to the point I wanted to tell him I didn't want him back in my car. He also didn't shut the door behind me, simply left it wide open. Returned later as instructed, then had to sit in a line for about 15 minutes, so there must have been some sort of holdup which by now, doesn't surprise me. Finally received another ticket, then find out the event was cancelled. Although this again was not the fault of BHB, they were completely unorganized where I could hear others complain they had been waiting for their car for nearly 20 minutes. One poor girl had to make a flight, and she was extremely patient about it, but these guys couldn't get anything right. Of course I was ahead, yet they took the girl behind me first, so this didn't sit well with me at all. I just wanted to get the heck out of there. I hope I don't have to drive up to a future event to see the white BHB umbrella; I would probably consider driving on by after how this evening went.

    Proper Parking - Proper Parking management team overseeing daily parking operations at a commercial facility.

    Proper Parking

    (35 reviews)

    Hollywood

    This review is solely for Proper Parking as a parking management service…read more I truly believe the accurate way to judge a company is by how they handle a difficult and unfavorable situation. Do they take responsibility for their employee's wrongdoings? Yes Do they handle uncomfortable situations with grace? Yes Do they have professional, trustworthy, reliable people on their team? Yes Do they have insurance that will cover their mistakes? Yes After my unfavorable encounter at one of the lots they manage, I would definitely trust Proper Parking to take care of my parking needs. They handled it well and were very professional about it. The only criticism I have is the speed of which the matter was handled.

    Valet damaged my car and now I can't get a response…read more I went to the Omar Courtz event at The Vermont Hollywood on Saturday, May 18 and used the valet service provided by Proper Parking. When I got my car back, there was noticeable damage. I reached out right away, spoke with someone named Aiden, and followed up with photos and a full description to the email he gave me. Since then? Nothing. No reply. No update. Just silence. I've done everything they asked, and now I'm left hanging. It's starting to feel like they're hoping I'll just stop following up and take the loss. I'm not that kind of customer. If this is how they handle issues, especially after something as serious as vehicle damage, I'd think twice before using them, whether you're a customer or someone hiring them for an event. I'm still trying to resolve this directly, but it's been days with no movement.

    Curbstand

    Curbstand

    (94 reviews)

    Beverly Grove

    Title: Negligent, Dishonest, and Cost Me Nearly $10,000 - Avoid at All Costs!…read more If I could give zero stars, I would. Curbstand is hands down the most negligent, unprofessional valet company I've ever dealt with. I was told by their valet that my car would be parked safely on the restaurant property under their supervision. Instead, they dumped it at a public street meter, completely unsupervised, without telling me. Because of their blatant negligence, my car window was smashed in and I had nearly $10,000 worth of personal belongings stolen - including my YSL backpack, Cole Haan bag, MacBook Pro, and Bond No. 9 cologne. To make matters worse, when I confronted them, they tried to brush it off and insult my intelligence by saying, "a homeless person must have broken into your car." Really? Fortunately, I was later provided security footage from another company that showed exactly what happened: another car pulled up, a person got out, smashed my window, and stole everything. The only reason my bags were even in the car was because valet assured me the vehicle would be on-site and monitored. That was a lie. They completely failed in their duty, showed zero accountability, and are now trying to dodge responsibility altogether. Curbstand is dishonest, careless, and dangerous to trust with your vehicle. If you value your car, your safety, or your belongings, do not use this company

    Update: Following my initial review, I did eventually hear back from Curbstand and they have now…read moreprocessed the reimbursement they originally committed to, though it came after six weeks of silence, follow-ups, and ultimately, a public review. I appreciate that their co-founder and team finally responded and issued the payment, and I'm glad to have some resolution. That said, I want to note that they didn't to reimburse the $350 car reprogramming fee, despite the theft of my keys occurring while under their care. I'm updating this review to reflect that payment was eventually issued, and that Arden's restaurant management was communicative and supportive throughout the process, doing their best to escalate the matter with the valet service. While I'm relieved to have received partial reimbursement, I stand by my original concerns regarding Curbstand's lack of full responsibility regarding the full reimbursement of my key. My recommendation, use their service with caution and always ask about liability before handing over your keys.

    Starlight Parking - valetservices - Updated June 2026

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