Looking for a safe and found them on Yelp. Luke answered the phone, gave me the best top of the…read moreline safe they had and it happened to be on sale, and delivered/installed in two days. I had put this off for too long. Love it!

Scott is a gem! I had called at least 10 different companies to have a safe hauled away with no…read moreluck. Based on all my calls I realized a 3000+lbs safe with no combinatation/keys and 3 locks is going to be a lot harder to get rid of than I thought. When I called Outlaw they advised they couldn't do it, however Scott pointed us to a company who he said he trusted was capable of doing it. I think a key part in why his company is so successful and why you see such a great rating is because it is an honest company who understands their capabilities but also shares and highlights others in the industry who may be able to help. Not only did he gain our loyalty, earn our trust and successfully build credibility for his company but now when I need service for my personal safe at home, Outlaw will be the company I call. Although we didn't directly use his services, he provided the best customer service and has gained a future client for other safe needs. Honestly, it's no wonder Scott is so highly spoken of. Thank you again Scott.

The gentleman who work here are knowledgeable and helpful. There is a large selection of everything…read morerelated to quality locks, door knobs, safes, and some. What they do not have on hand will be ordered. They don't carry the monkey shit stuff you will find at Lowe's or Home Depot.

I reached out to Hill's Bros to re-key the locks on my recently purchased historic home in Anaheim…read more From the very first call, the team was friendly, professional, and incredibly helpful. They answered all my questions, walked me through the process, and were able to schedule my service quickly. The technician who came out was knowledgeable, respectful of the home's age, on time, and went above and beyond. He managed to repair parts of the original locks and handles that I thought were beyond saving. I had assumed we'd need full replacements, but he was able to make the originals function like new. For a historic home, preserving those little details matters, and I really appreciated his care and expertise. Pricing was fair and clearly communicated over the phone--no surprises. I wouldn't hesitate to use them again and highly recommend Hill's Bros to anyone needing lock and key services!

Fast and convenient service to have the roof rack on my car re-keyed. Multiple other locksmiths…read morewere unable to accomplish this. Tony has talent!

Very disappointing experience. I went to Balport Lock & Safe today specifically because I wanted…read moresome expert advice and a good selection of locks for a bedroom door. Unfortunately, the gentleman I dealt with was rude, dismissive, and acted as though helping me was an inconvenience. I showed him the type of electronic keypad deadbolt I was looking for, similar to one I already have, and was quoted around $400. I had already been looking at comparable options elsewhere for substantially less, so the price surprised me. I don't mind paying more at a specialty store for expertise, selection, and good service. In fact, that's exactly why I went there instead of a big-box store. But if I'm going to pay a substantial premium, I certainly don't expect to be treated rudely in the process. I left without buying anything and will purchase the lock elsewhere. The poor customer service was ultimately a much bigger issue for me than the price.

First off, I am a very picky and detailed customer, so if I say someone is great, they are really…read moregreat as I don't give complements easily. If you are in Orange County and have any lock or key issue with your house, car, motorcycle, e-bike or whatever, save yourself some time and money and just call ING. These people are beyond excellent...knowledge, follow through, timeliness, notifying you of time window changes, work and most of all, when they come out to see you they are super professional and polished. Way way beyond what you would expect. I actually reached out to 20 different locksmiths and they ranged from "we don't do that car" even though the website says they do to "How much did you want, you must be kidding?" to giving little to zero confidence that they could even do the job successfully. Fortunately I was referred to ING by a company that no longer worked on my car and that was a great recommendation. Sean the owner is a super cool guy too and great to talk to. I would have loved to go out and hang out with him. Emily, the administrative assistant, is totally on the ball with communication and follow through. The work was superior and on time. The cherry on top was the polish and professionalism. Heck, they would not even meet me IN the garage but stayed at the outside line of the garage door! So if you have a key problem these guys will fix it pronto and make you feel on cloud 9. I never felt so good parting with money I wish I did not have to spend. HAHAHA I hope you all can have the great experience I had to get you out of a bind.

Very high-quality service Had issues with programming keys…read moreand the gentlemen who promptly came out to my house solved my issues.

Will never use this company. I was treated so rudely on the phone just for asking a few questions…read more Cussing out customers? Wow.

I came a few months ago to get a new gate remote key for my apartment complex. It was about $35…read morewhich I felt was reasonable. Today, I came for two sets of copies for a new lock. One regular key which was $4 and a cute Yoda character key which was $8. On both occasions, I was helped by the very nice women. Was literally in and out within minutes. They have plenty selections for character keys!

I have used this business in the past but I have not been able to reach anyone on the contact #…read more I even asked another local locksmith and he said people have also asked him what happened to him. They are unreachable by this number.

Just tried calling this company at the phone # listed on this Yelp page and it appears to be an…read moreINVALID tel. #. In case anyone tries to call this company you won't get anyone but a recorder saying number is invalid.

Ultimately did not end up having to use their services as i was able to get back into my home but…read moreTustin Lock and Safe was very quick to respond and send someone out on short notice and did not give me any issues when having to cancel the service. Will definitely use them in the future for any lock/key needs!

Get service, got 4 keys made and I was very happy! My lock was a special lock made by Segal and he…read morewas able to help me get some keys made.

CB angled all my locks and installed a new set for the back door , rekeyed the front door…read more Kind,Courteous, professional, and did a great job ! Call them up, it's well worth it! THANK YOU

I had a Ring camera installed (and while I know Ring cameras can be a straightforward DIY project…read morefor some people), I chose to have it professionally installed because my HOA required documentation from the contractor. The team was incredibly responsive, professional, and accommodating throughout the entire process. They patiently waited while my HOA approval was being finalized and promptly provided all of the documentation my HOA requested. Once everything was approved, the installation went smoothly and was completed without any issues. I'm very happy with their work and truly appreciate their professionalism, patience, and excellent customer service. I would definitely recommend them!

Great service and prices - they do a grand job…read more Wry helpful and responsive I like shop and skills

AVOID AT ALL COSTS. Completely unacceptable way to run a business…read more I placed an order online for a new car key, paid for it, and then received absolutely no meaningful update about shipping. After waiting and seeing no movement on the order, I finally had to call them myself, multiple times, just to find out what was going on. Only then was I told there was apparently a "mistake" on their website and they didn't actually have the key I had already paid for. What I find most disturbing is that nobody contacted me to tell me this. They had my money, couldn't fulfill the order, weren't shipping anything, and apparently had no plan to proactively notify me or issue a refund. When I directly asked whether they were simply planning to keep my money indefinitely if I hadn't called, the person I spoke with couldn't even give me an answer. That's outrageous. Mistakes with inventory happen. What is NOT acceptable is taking a customer's money for a product you can't provide and then failing to contact them, update the order, or promptly refund their money. Had I not repeatedly followed up myself, I genuinely don't know how long they would have held onto my payment. The entire experience felt incredibly poorly managed and completely eroded my trust in this company. Based on my experience, I would absolutely not order from them again. Avoid this company and take your business somewhere that actually communicates with its customers and fulfills the orders it accepts payment for.

I cannot say enough good things about Center Lock & Safe. Luke and Scott came out to help with a…read morespecialty vault-style door that the original builder told us could not be repaired. Not only were they able to fix it, but they took the time to carefully troubleshoot everything instead of immediately pushing for an expensive replacement. They were extremely patient, professional, and genuinely listened to all of my concerns throughout the process. You can tell they really care about their work and their customers. On top of that, their pricing was very fair and honest, which is hard to find these days. If you need help with safes, vault doors, locks, or specialty security doors, I highly recommend them. Absolute lifesavers.

Needed a safe opened. Turned out only needed the key picked. Afterwards, I had the combo and key…read morechanged. Scott did everything requested at/in what I consider a reasonable price/time. Most importantly, if I need future work, I plan to return.