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    Hill's Bros Lock & Safe

    4.7 (81 reviews)
    Closed 8:30 am - 5:00 pm

    Services - Hill's Bros Lock & Safe

    Installing or replacing locks

    Lock rekeying

    Hill's Bros Lock & Safe Photos

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    Recommended Reviews - Hill's Bros Lock & Safe

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Ryan H.

    Hillsborough Locksmith is the place to go for those hard-to-find keys! I called all around for my e-bike key and no one could help until I found Hillsborough. Not only were they able to do it, but their customer service was amazing. Highly recommend and will definitely be back! Jason was amazing

    Decor at Hills Bros.
    Kelli C.

    AMAZING! I needed a key for an OLD safe duplicated & had been other places that couldn't do it. Jason was very helpful, knowledgeable, and patient! I highly recommend coming here for any lock or safe needs!

    James P.

    Friendly staff. Came to make a copy of my key, in and out within 5 minutest. Definitely would recommend them to anyone with any key issues or copy needs.

    Floor tiled with old keys.

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    7 months ago

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    1 year ago

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    10 months ago

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    11 months ago

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    5 months ago

    Always the best place for anything you need locked or unlocked key no key doesn't matter

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    2 years ago

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    7 months ago

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    1 year ago

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    4 years ago

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    2 years ago

    Hills Bros is the only place I go for all my keys, door locks and safe work. They are complete professionals.

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    3 years ago

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    5 years ago

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    8 years ago

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    3 years ago

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    4 years ago

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    5 years ago

    Locksmith provided excellent and efficient customer service regarding unique lock and key issues.

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    4 years ago

    I had been looking for some electric gate parts and they had them. Thank you, asked them to order more for me!

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    3 years ago

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    10 years ago

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    7 years ago

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    5 years ago

    Friendly, knowledgeable service at fair prices. They re-keyed my trucks lock cylinder while I waited. Worked perfectly.

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    8 years ago

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    6 years ago

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    10 years ago

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    8 years ago

    Been using this family owned business for 20 years. Excellent customer service and repair work.

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    Page 1 of 3

    Ask the Community - Hill's Bros Lock & Safe

    Review Highlights - Hill's Bros Lock & Safe

    I placed an order and the item arrived 2 weeks later and although the item wasn't correct, Jason did everything to make it right.

    Mentioned in 7 reviews

    Read more highlights

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    My experience:…read more So i reached out via yelp to andres and was replied to pretty quick. He was able to visit the following day to get measurements / estimate price. He was nice and explained everything. Plus gave suggestions... I gave a downpayment of 10% for everything to proceed. They then ordered it. Rough estimate would be 3-4 weeks for the entire process. They have a physical store in norco which was being run by Andres' wife. After 3 weeks or so give or take... i got a message that they were ready to install. Well within the time frame.... They informed me when they were on the way. They probably took roughly 2.5 hours. Lucas, Andres' son was present. Nothing was rushed and i saw how they handled everything... They can reuse your old door handle... but in my case, i bought a new one... just because. The price: It's pretty fair. It isn't cheap but you get what you paid for. For the peace of mind... ill do it again. Since i got a door replacement, everything was included. From removing the old one , to clean up, trash, installing... and thankfully.... the door i got doesn't need any paint. So it's pretty good. Threshold was top notch. And it seems water / insects wont be able to pop in. Will i choose to work with them again? Probably yes... Once i opt for a screen door... maybe in a couple more months once it gets a little bit cooler.

    TMC Windows & Doors - We are thrilled and honored to be voted the Best Window & Door Company in Orange County for 2024!

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    Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

    If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

    Hill's Bros Lock & Safe - locksmiths - Updated September 2026

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