James is awesome! Very professional and personable. He goes the extra mile to explain and answer…read morequestions. Helped with selection of tires and went thru multiple options and pricing.

I have an '08 Jeep Wrangler with a manual transmission. When I returned home I wasn't able to put…read moreit in park. Engine running, indicator on dash showed it was in park but the lever wouldn't move out of drive. The linkage between the shifter and the transmission became disconnected. I take my Jeep here for oil and tire service and they always do a great job. I took it in and they verified the broken connection. The fix is a part from Doorman: part 14055. The local parts store sells it for $16.99. When the plastic part was replaced - about two hours after they started working on it - the bill came to just under $120. They charged me $29.99 for that $16.99 part... Upcharge was almost x2. I am an app user and had a coupon for $15.00 off any service other than an oil change. The manager denied my using that coupon - did everything short of calling me a liar stating the coupon - that came from their app - wasn't from their app. My history with this company is over. The replacement of this part takes less than 10 minutes: look it up on YouTube... The despicable upcharge is ridiculous. I'm all about a business making a profit but not an almost double the price of the replacement part to a loyal customer. Done. Adios. Chow. Hasta la vista, baby!

repeat customer for 6+ years…read more every experience has been different but my business is going elsewhere

While in this shop my classic 2006 Cadillac STS was damaged by a careless employee and when…read moreconfronted, the owner, last name Tinnon, started acting like a child and refused to have it repaired. One of his careless employees caused a huge gash on the passenger side door and ruined the paint. The Tinnon name, once respected, is now besmirched by Al who, in my honest opinion is childish, immature, unprofessional and incompetent. I DO NOT recommend this business and go at your own risk. You've been warned.

Took my care to this guy and he tried to upcharge me on everything. Told me I needed over $2000…read moreworth of repairs. Took it to someone else and they fixed the O2 sensor and thermostat for $160. He did this to someone else I know to. Beware, this guy is a dishonest liar that will prey on women because he thinks we don't know anything. 1 star because I can't choose ZERO.

I want to express my sincere appreciation for the fast, efficient, courteous, and professional…read morecustomer service to Adam and his team at Meineke Car Care Center Store #2755. The kindness, thoughtfulness, and attention to detail stood out from the beginning. They thoroughly checked everything and worked hard to provide the best options for my repairs while keeping me in constant communication about the progress. I had visited three different shops and received three different quotes for the same service and parts. After reading previous Google reviews, I decided to give Meineke a try--and I am so glad I did. Adam and his team are phenomenal. As a senior citizen, it means a great deal to know there are still honest, hardworking people who truly care about their customers. I never felt pressured or misled about unnecessary repairs. Instead, I felt informed, respected, and at ease throughout the entire process. Even though I haven't been in the Huntsville area long, I can confidently say I have found my go-to auto repair shop for future services and repairs. I am grateful for the excellent service and will definitely return as a loyal customer. Meineke Store #2755--you all truly rock!

TL;DR: I took my car for a simple oil change, the windshield got broken while the car was in their…read morecustody and the manager/owner refuses to fix the damage or correct their negligence. On Friday, 10-24-25, I took my car to have an oil change at meineke in South Huntsville location. When my wife arrived to pick it up, she noticed a large crack on the passenger side of the windshield. I immediately brought it to the technician's attention, and he called the manager, Logan (Anthony), back to inspect the damage. Once Logan came back into the shop, he took pictures of the damage and said he would contact me back the next day for a resolution. I waited until 4 p.m. the next day and had to call him myself. He claimed to have reviewed the footage and said "nothing happened," suggesting the crack occurred after the car was parked outside, facing a highway, and therefore they would not be take responsibility and would do nothing even though the car was in their custody. Additionally, they forgot to put the "oil change" sticker on the windshield, a small detail that says a lot about their lack of care and attention... I then requested the corporate number, which he said he didn't have, and would get back to me, which also did not happen yet. I later emailed Meineke corporate, only to be told that the locations are "independently owned and operated," and they couldn't do anything either. Translating to that being my problem after all, even though the damage occurred during the time the car was in their custody. Overall, I'm extremely disappointed by their lack of accountability and professionalism. If this is how they handle a and a relatively minor issue, I can't imagine trusting them with anything more serious.

I can't comment on the service since that's where most of the bad reviews are, but I sincerely…read moredoubt that this very busy dealership has their good service experiences posted on here. I called Audi Huntsville after visiting Audi Nashville. I had a q3 to trade and had a car in mind but Nashville didn't want to negotiate too much on the price. Eric at Huntsville picked up the phone and after hearing my story quickly found us the right car for the right price. I can't stress enough how important it is to accommodate the reluctant buyer. Huntsville is a haul from Franklin TN where we live, but we came and picked up the car. Mark, the finance manager sat down with us and we had paperwork signed in less than 20 minutes. I know quite a bit about leasing cars and how the money side works, these guys don't put up smoke and mirrors, very straight forward. If you want a great deal on a new Audi, give Eric a call. Make sure you do your research on the car you want and learn to understand auto financing, these guys appreciate it when you understand the very good deal you're getting. I have another Audi and I can't wait to see what we Eric and his staff can do to get me out of it into a new one. Thank you Eric!

Buying the vehicle was smooth -- but the service department is an absolute nightmare. I recently…read morehad a cracked windshield and called to see if our extended warranty covered it. I spoke with someone in service who said yes, he'd start the claim and call me back. He did call back once to get details about the crack, but after that, I never heard another word. I waited several days with no update and had to call back myself. The next person told me there was no record of my call, didn't know who I spoke to, and said they'd figure it out and call me back. No one did. When I called again, I was told no one had ever spoken to me and that the dealership doesn't handle windshield claims -- that I'd have to call the warranty company myself. When I did, the warranty company immediately confirmed a man named Jeff at the dealership had in fact started the claim. So not only did someone at the dealership speak to me, they lied and denied it. I then asked to speak with the manager to address how poorly this was handled. I was told he was out and that he'd call me back. That was September 14th. It's now weeks later -- and no one has ever called me. The complete lack of communication, accountability, and basic customer service is unacceptable. If you ever need service here, document every name, time, and call -- because clearly, they won't. Sales may be fine, but once you're in the door for service, it's a completely different story. This is not how a dealership should treat customers.

A NEWLY MINTED PERMANENT PATRON !…read more I took our Nissan Altima into Christian Brothers Madison AL for assessment of an AC issue which was erroneously diagnosed by Express Oil, as needing system replacement with a cost more than five times the service charge from CHRISTIAN BROTHERS. The AC service was completed in little more time than an oil change with very courteous professional interactions. I HAVE NO INTENTION OF USING ANY OTHER AUTO SERVICE FROM THIS POINT INTO THE FUTURE.

Very nice people they really know Acura's immediately fixed our issue and did some preventative…read morework to our 2012 TL

As a no-nonsense Texan and member of Consumer Affairs, I thought long gone were the days when you…read morecould simply shake a man's hand, know he was gonna do what he said he was gonna do, and not try to pull a scam on you. Trey over at Bowen Automotive not only fixed my Lincoln Aviator, but it now runs like a completely different vehicle!!! I'd taken this same vehicle to Christian Brothers Automotive and to Action Auto Electric Service, and in both cases they kept my truck for days for a "diagnostic check", i.e. FOR ABSOLUTELY NOTHING!!! In the case of Christian Brothers, I was told that they couldn't find what was wrong; and Action Auto charged me over $100, gave me a laundry list of things that was supposedly wrong with it, and advised me to get rid of it, because I'd end up spending thousands upon thousands. My wife somehow found Bowen Automotive, and it was quick (5 hours), to the point (ignition coils), and at a very very reasonable price. Trey is now my mechanic for me and my wife's personal and business vehicles. Those other places can keep their plushy chairs, art on the walls, "complimentary" gourmet coffee, and high prices..... I'll take a well running SUV instead.

Went to see what was taking so long on my Jeep that had been sitting there for over 3 weeks without…read moreany work or communication, and then the owner got confrontational. They lied to my face acting like I did not tell them what was going on with it. Make up some excuse and then acted unprofessional. He stepped into my face twice after me telling him to back off - where the second time I shoved him away from me. He punched me in the face multiple times while I restrained myself from fighting back. Cops were called and I will be pressing charges. DO NOT TRUST THESE DRUG ADDICTS! WORST MISTAKE BRINGING MY JEEP HERE. BEWARE!