I could have sworn I already wrote a review for this place because in my heart, it's really…read moreterrific. They're honest, remember my name, and do great work (and are good at getting me in despite a semi crazed schedule) at totally affordable prices. They give off a good vibe and know their shit. Last oil change was somewhere in the $30-$35 camp. Convenient. Friendly. And totally reasonably priced.

Was lied to the last time I went in and asked for Marco and was told he was not there at the time…read more Brought my car in for an oil change and still no Marco and when asked was then told after they did the change that he no longer worked here!!! Finally tracked Marco down and will NEVER GO BACK TO THE NorthShore Meineke location as they lied to get me to bring in my car and led me to believe that Marco was just not in at that time. Think that a woman is stupid but it is not the building reputation but the people (like Marco ) that bring the clients and the service was based on their reputation NOT the North Shore Meineke owners. July 2023

It's so hard to find a trustworthy mechanic, but Marko has never steered me wrong. He'll tell you…read morethe truth about what really needs replacing and what can wait for a bit. The service has always been top-quality and reasonably priced. The front desk staff are friendly and competent as well. I'll never go to another mechanic again.

I went in for the first time for an oil change. Great service and respectful. Will definitely be…read moreback.

My RA sent M&N to give me a jump. Nick was amazingly persistent through patchy cell service, two…read moreparking garages, neither of which would accommodate his tow truck, carrying his charge pack into the garage, asking for directions to my location, troubleshooting an engine he hadn't jumped before, helping me load my stuff into my car and finding our way back to his truck. I am humbled. I needed an encounter with someone knowledgeable, conversant, and determined to get the job done!

unfortunately, the owner passed away, and we have been told that they will not be reopening. It's a…read morereal shame cause this man who won the business. Wayne was an excellent mechanic and so were all his mechanics.

A wonderful secret to get a new tire before It goes flat…read more Turns out the tire was 8 y/o and news one was needed. Everyone is wonderful and I felt I could trust them to not rip me off. I asked for a battery check while checking on my low tire..and came back that battery was ok. But maybe an alternator was needed if other issues we draining the battery. When I came back to get my tire I asked them to remove a charger I had in my car interior and turns out this might have been the culprit draining the battery. So all in, a new tire installed $100 at the beginning of cold stretch.

I used to go here all the time AND recommend these guys to everyone; however, after my last visit,…read moreI don't know if that will continue! I went in there the day after we had a 9 inch snowfall. All I needed was some air in 1 tire. I asked the gentlemen that asked if he could help me if there was someone who could quickly air up the one tire showing it was low on my dashboard warning. HE TOLD ME IT WOULD BE AT LEAST AN HOUR BEFORE SOMEONE COULD TAKE CARE OF THAT!!! ARE YOU FREAKING KIDDING ME?? AN HOUR TO PUT 3LBS. OF AIR IN 1 TIRE??? Obviously I left, went down the street to JUST TIRES where I was accommodated in 10mins!!! I did contact Cassidy headquarters, advised of the situation. They said they'd handle it, but we all know how that goes! I'm sure the guy still has his job and just got a slap on the wrist ! If he'd worked for me...I'd have fired him on the spot!! That's a customer service business, and that, in no way, was customer service !!

I got my oil changed here awhile ago, they number one completely stripped my oil pan threads then…read moreadded some repair bolt one that's completely horrible instead of fixing it correctly or telling me then months later I go to get an oil change and my threads are bad I need a new oil pan and they never even told me, horrible experience don't come here. Update Following up you are the last shop that changed my oil so no I did not take it to jiffy lube as you suspect, your technicians failed to notify me that they put a cheap repair drain plug in my car and over torqued it like crazy so it was a very difficult process when I had to bring it in to my mechanic and get it replaced, I Literally had no clue you guys did that until I brought it in for another oil change then I had to buy a whole new oil pan. you guys completely stripped my old oil pan threads and took out the oem drain plug, Never told me anything. Yes I could have called but why would I want your technicians to fix it if they messed it up before?

It was fine. There was a good deal of recommendations for the place and it was only about a mile…read moreaway which made it super easy since I had to get a ride when dropping off and a taxi when picking up. They replaced my battery and the cost wasn't terribly outrageous. They also recommended a company for towing since my car wouldn't start which turned out to be a fantastic recommendation. Whilst the service was quick, I wish they hadn't acted as though my concerns were ridiculous. I also was surprised that they expected me to come that same day to pick it back up. They called at 2-something to let me know it was ready and they close at 5, and when I asked if I should pick up it up the following morning he said he had cars coming and would rather I come that day. When I asked if the following day before 9 would work they said ok, but I was able to finagle it to come the same day after all. Just thought it was weird that they assumed someone would be able to pick up the same day.

If you're looking for a mechanic you can actually trust, stop searching and go straight to Golf…read moreCrawford Auto Service. Chris and his team are hands-down the best in the business. From the moment you walk in, you can tell this isn't your typical auto shop. They take the time to explain everything clearly, tell you what actually needs to be done (and what doesn't), and treat you like a person--not just another ticket. What really sets them apart is their honesty and consistency. You never feel upsold, pressured, or in the dark. Just straightforward, high-quality work at fair prices--every single time. And somehow, they always find a way to come through when you need them most, even when they're busy. They've been a trusted name in the Evanston area for decades, and it shows in the way they operate and the loyalty they've built with customers. Chris runs an incredible shop, and his team reflects that standard across the board--professional, knowledgeable, and genuinely good people. It's rare to find a place like this. Once you go to Crawford Golf Auto, you won't go anywhere else.

Wow. Blown away by our experience. Not one, but two, other joints told us we definitely need front,…read moreand maybe rear, brakes. So glad we checked with Chris. Our first time there and we went based on other peoples rave reviews. He took it on a test drive and thoroughly checked pads, etc. He told us we should do nothing right now - we have at least 6000 miles left. Given the way we drive that's another year. It's heartening to know there are still honest mechanics and he's a really nice guy besides. We had him change our oil!

My oil change was due and I had the appointment in the morning. I had my car back shortly after. I…read morehave used proauto to do my automotive work for several years and never had a problem.

When I was last at the dealership service center for an oil change last summer, I got a huge list…read moreof services my car (2016 Mazda CX-5) was due for. Considering my car is 10 years old and that I've been putting off some of the services for a while, I decided that it was time to get those done; however I didn't like the price that I was getting from this place or the other Mazda service centers I called. I figured I'd give a local shop a try and I'm extremely glad I did! From the very first call I was already feeling good about these guys. Lee picked up the phone pretty quickly; I asked if I could email the list of services to them and get their quotes, and he said no problem and gave me their email. He also answered a few other questions I had and kept everything effortless and professional. After I emailed them I got a quick reply from Brian who also answered my questions and provided the quotes, which were much more reasonable! It was very easy to make an appointment for my car, and even when I had to reschedule there was no trouble doing so. I dropped my car off in the morning and met both Lee and Brian who were both very friendly and personable. Their waiting room is comfortable with a TV, a fridge with water, and even some toys to keep kids occupied while you wait. Since I was leaving my car for the day I brought my Onewheel electric skateboard, which Lee saw, and he showed me his e-bike and we talked a bit about PEVs (personal electric vehicles) before I rode my Onewheel back home. My car was ready for pickup by the end of the day as they said it would be, and it's been running great ever since! I also recently got an oil change there and it was probably the fastest one I've experienced from giving them the keys to getting them back (no more than 45 minutes, compared to the dealership service center where I've waited ~90 minutes on average). Everything has been uncomplicated with no surprises so far! Aside from the quick and straightforward work that they do, I also appreciate that they have a rewards program that helps you save money on future services. They are also regular sponsors of local events and are a big part of the community. It feels much better bringing my car to a local shop that supports and gives back to the community rather than going to a dealership that doesn't really do that. I'll definitely be returning here again!

Made an appointment, Drove 40 minutes to have firestone tires rotated;…read more manager claims they don't have enough jacks to service my dually ford e350 truck. They were Firestone tires installed at Firestone auto service center, requiring rotation every 7k miles for tire warranty. They weren't even busy; i think they just didn't want to bother with a low dollar amount service.

I stopped into this Firestone in a total bind because my tire was losing air out of nowhere. Mark…read moretook one look and figured out it wasn't the tire at all but a busted valve stem core. I never would've known. They were clearly busy, but he still made space for me and got it fixed fast. Super straightforward, super helpful. Mark really saved me that day. I'd go back just because of him.