1st off I wanted say upon arriving I was greeted by Freddy the Master mechanic and was very…read moreinsightful, polite, professional and knowledgeable. He inspected my vehicle thoroughly and also very transparent on any future preventative maintenance I may need. 10/10! Also while I waited Austin made me feel very comfortable w/ the pricing and overall what to expect from the visit. He displayed great communication, empathy, also made sure that everything question I had was answered! Great Crew to say the least I'll recommend them to anyone especially if you need a transparent & honest assessment of your vehicle

Austin was very respectful & helpful with me. However, I brought my vehicle in for a brake check,…read moreac update and tire rotation. Austin informed me he tried to do a check on my car re: accident. I had purchased my car & knew there had been a minor accident/repair before I had bought it. NOT slavaged. I bought it from a Carmax. Essentially, I was refused any service & encouraged to take my car to a body shop/mechanic for any repairs. Really? Tire rotation/ac check? ‍ I've never had a mechanic refuse a repair on any of my vehicles & I'm 64 & have owned 6 vehicles in my life. Just odd...

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

Very thorough and good at diagnosing problems, communicates well. I had an electrical issue which…read moremanifested as a seeming engine issue and he figured this out pretty quick and explained it clearly. He was able to fix it and the charge was very reasonable. He took the car into his shop to fix it and had it a bit over a week -- it did take a bit of time but this is okay with me (and probably you as well) if he fixes it right

Great service! Helped me install my mudflaps on my new car. One of them got a little loose and he…read morecame back and tightened them the next day.

Everything went well. Aron was my first mobile mechanic. We discussed my issue, he provided advice…read moreand provided a reasonable estimate.

Auto Tek's stellar customer reviews did not disappoint! They diagnosed and repaired a bad A/C…read morecompressor for an Audi Q5. They credited the diagnosis fee to the service performed which is nice. They offer a decent warranty on their work. They are also flexible to offer parts options to help lower the total cost of repair. They say all of their techs have senior experience, and they were able to get my car in quickly- some other garages have wait times of up to a week. I checked their hourly rates, they are in line with other garages I have used in the past. They seem to have a very smooth and efficient system set up, they handle a lot of cars with the large garage space they have, and they do a good job communicating and providing updates. Convenient location for South Austin customers. They even sent me a follow up message after the repair- that was a first for me! I would recommend this garage for service and repair work.

Continue to take my 2005 Element to this shop, for their integrity is is TOP NOTCH. My 'oil change'…read morewas NOT just any ordinary, 'oil change'. Everything was checked out. I have ALWAYS maintained my car, has been good to me, and she looks beutiful still, like new. So, I was surprised to have some ISSUES come back on y report. Even though I don't drive much these days, 74, they explained fully, and I left sad for the $$ that will have to leave my account, OF THEY CAN GET THE PARTS. I begged, for I TRUST them for any repairs. So, if you are searching for an honest to a goodness, place for your auto, THIS SHOULD BECOME YOUR #1 CHOICE. Family owned, and they treat you like family, well, better than some families .

Quick and reliable service. Great value for fair price. Fixes what needs to be fixed and doesn't…read moretake advantage. Highly recommend!

Had to bring my car in twice for a pretty expensive repair. They were more than helpful in learning…read morewhat was wrong with my car. They also really helped me out with the price. As a young woman bringing my car into a mechanic shop is quite frightening because I think I will be taken advantage of. This is absolutely not the case here. I will always bring my car back here!!!

Dane and the fellas at Dr. Beemer on South First are top notch…read more Great customer service. Friendly, attentive and willing to go the extra mile. I recently had an issue that was quite a head scratcher. These guys do not quit until it is right and the customer is satisfied. If you are looking for quality repairs and excellent customer service, look no further. Thank you!

The problem with Dr. Beemer is that it's still coasting on the reputation built by the previous…read moreowners. They earned trust, and people (myself included) remember that. Unfortunately, the current experience doesn't feel like the same level of honesty, knowledge, or customer care. It feels like the business is running on yesterday's good reviews while trying to figure out how to recreate the magic. The vibe has shifted from "we know BMWs and we'll take care of you" to "let's see what happens and hope nobody asks too many questions." When you're dealing with a car trust is everything. The reputation and the reality don't match anymore. Besides that, they do not cost any less than the dealership who is more likely to get the issue right the first time and provide you with a loaner car.

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

We called JJ to come out when our van wouldn't start. He showed up promptly and found the issue…read morequickly.....quoted us a very fair price to fix it. He had to get the part so the next day, JJ showed up again and the van was fixed! Wow!! I had a strong gut feeling JJ was what anyone would want to hire, and I was right! JJ has Excellent troubleshooting skills, very knowledgeable in automotive repairs and will do you right! He's upfront and honest! That's a rare trait in the service industry. We will always call JJ!! This review is coming from 2 people, the past Campbell's Maintenance Service aka Davids Repair Service.com. We were in the mobile rv repair biz for 16 years, now retired. We know Excellent and JJ is it!! Call him you won't be sorry and your money will be well spent!

I used Javier as my mechanic for almost 2 years, and during that time he always seemed honest,…read morepunctual, and provided reasonable prices. Recently, I contacted him about a serious oil leak. We agreed on a time for me to bring the vehicle to him, but when I arrived, he told me he had a family emergency. I drove back home, and we agreed that he could pick up my car from my house instead. Javier never responded that day, and I followed up the next day asking if everything was okay. I received no response. A few days later, I called him, but my call was sent to voicemail. I eventually took my vehicle to another mechanic, who informed me that the oil leak appeared to be related to the front crank seal, camshaft seal, and oil pump cover area, which he said should have been addressed when the timing belt was previously replaced. Javier was the person who performed that timing belt service. I was disappointed by the lack of communication afterward, especially because I had trusted Javier with my vehicle for nearly two years.

I truly wanted this to be a positive experience, but unfortunately it was not…read more I brought my 2017 Volkswagen Tiguan (about 79,000 miles) to Austin's Automotive Specialists in November 2025 for an oil leak. After their inspection, I approved additional repairs and paid $2,006.64, picking up the car on Nov. 17. Within days, the leak was worse. Instead of one leak, I now had two, along with a strong burning-oil smell while driving. I returned on Nov. 21 and was told it was just leftover oil and that everything had been cleaned. That same evening, I discovered the car was leaking from three different places. I brought the car back again on Dec. 2. After no communication all day, I called and was told they found another leaking gasket and wanted an additional $400. I was also told that "oil leaks are tricky on Volkswagens," but a properly diagnosed repair should not turn one leak into multiple new leaks in a matter of days. At this point, I declined further work. I paid over $2,000 and ended up with a car in worse condition than when I brought it in. I requested a refund in writing and never received a response. Based on my experience, I cannot recommend this shop.

Just had my vehicle serviced having oil changes both are running like a champ and I couldn't be…read morehappier they treat you like family! This is a very well organized business so if you're looking to trusting someone with your vehicle, this is the place to be. Sometimes they give you the same day appointments and sometimes they don't, kind of depends on how busy they are. But other than that they treat you with respect and honesty, when they tell you something wrong with your car they really mean it! Even if you research it like I did in the very beginning not knowing these guys but now that I've been with him for a few years I can truly tell you that I trust them one 100 percent. Highly knowledgable I highly recommend Lakeway business with the Austin automotive specialist! Give them a try....happy yelping!