Michael and Josh went above and beyond for me and my husband and made our car buying experience so…read moreeasy and uncomplicated. They were supper willing to work with us and compromise and help us find the best deal! I would highly recommend giving them your business if you're looking to buy a car!

Purchased my first vehicle here this month and I can definitely recommend…read more Great sales team. Very relaxed atmosphere. They provided lots of great information and allowed us time to consider the vehicle and the purchase options without pressuring us or making us feel uncomfortable in any way. They took the time to address some minor issues on the car as it was a used vehicle, and then did a great job getting it cleaned up and ready for us. Overall, one of the best car buying experiences I have had in Missoula, I will definitely shop here again!

WARNING !! DO NOT GO HERE !! EXTREMELY INCOMPETENT !!…read more My van was fine before it entered the shop. Now, its been months of stress, thousands of dollars, and countless lies over the phone and I'm left with a vehicle that STILL needs repaired. They replaced the engine belt and 4 weeks later it flies off on the highway. I was told it would get fixed the next day, and then it was the next day, and then the next. All lies. It took them 3 weeks to replace it a second time. And they charged me $1,600, claiming the alternator was unbalanced and needed replacement. This has never been an issue in the past. They installed it wrong, and instead of fixing it promptly, they wasted 3 weeks and gaslighted me into paying them more money. When I finally get the vehicle back I discover the AC doesn't work. I immediately called them and they ignored my phone call. I submitted a formal complaint to corporate a month ago and still nothing. What is wrong with these people? How is this a real business? My experience has been nothing but lies, deceit, incompetence and frustration. Do not take your vehicle here!

A True Master Class in Customer Service!…read more My vehicle broke down after 5 PM on a Wednesday while I was traveling home (2.5 hours away). Megan from the Service Department happened to still be at work and told me to get my vehicle as close as possible to them. She said they would take care of the rest, and they truly did. Thankfully, I was able to safely limp my truck in, right around 6 PM, even though the Service Department had officially closed at 5 PM. We already knew from the code that it would be a long, expensive repair. Megan and her team assured me they would get my vehicle in first thing the next morning. At 9 AM the next day, I got a call: My truck was ready! And not only that the repair cost was WAY under what it should have been. Their priority wasn't just fixing my truck; it was getting me safely home as quickly as possible. They sent me off in a clean, repaired vehicle that runs exceptionally well, and with a level of care and honesty that guarantees I'll be purchasing my next vehicle from them without hesitation. Thank you, Megan and the entire team -- you have no idea how truly grateful I am to have found my way to you!

Very helpful people. I felt like they would rather not sell me a car than sell me one that wasn't…read moreexactly what I was looking for. John is very knowledgeable about the local car market. I will never buy another vehicle without consulting with them first.

I took my Crosstrek in to Subaru of Missoula for a routine service and unfortunately the…read moretransmission fluid was overfilled by 1-2 quarts during the visit. This caused my transmission to start slipping and overheating shortly after, requiring a full replacement. I made several attempts to resolve this directly -- emails, messages, voicemails, and even the online contact form -- but received no reply from the service manager or dealership in seven weeks. I'm now forced to file a small claims case to recover the out-of-pocket expenses I incurred to their negligence. Mistakes can happen, but how a business handles them matters. I would not recommend this dealership based on the poor service and lack of accountability and want other customers to be aware. If you choose to go here, document everything.

Dan Waggs from the service Department Is very…read moreknowledgeable , courteous, and instrumental to ensure that our vehicle is properly maintained for the purpose of maximizing my vehicles longevity. Thank you again, Dan

I am 54 years old and I must say that this is the best car dealership I have ever dealt with. A…read moresmall family business that believes in treating customers as family. I was referred to them by a close friend. They earn your business. I highly recommend them and will return to them from here on out. If they don't have what you are looking for they will find it.

8/3/2024 Second trip here in the past 6months. First time,…read moremy wife was looking to get a specific make and model. They did not have it on the lot (we already knew this as we did some homework first.). They said they can only stock what the dealership sends them. Second time around, again my wife was looking for a specific vehicle (which was advertised online) but was open to purchasing a different one if necessary. Unfortunately they did not have that particular vehicle and so we decided to leave. The sales person came and informed us that the manager wants to talk so we were hoping that they'd be willing to work with us on a different vehicle. My wife asked what kind of incentives was available NOW, if she bought a higher end model. Well, poor thing for the salesman, he lost a sale, because the manager kept us waiting for over 30 minutes and when he finally came to talk to us, the best he could do was $500 below MSRP

I went in for a few services. I dropped my car off and my key and fob were fine. When I picked it…read moreup, my key had broken off my fob (the replacement pin gone and the hinge cracked). I told them it wasn't like this, to which the service guy lied and said yes it was and that there wasn't anything they could do. A new fob and key was over $200. I had to pay for that and they did nothing. If you use them, please take photos of your car and belonging in case they try to pull this on you. They also said I needed an oil change when I had just got one done the week before (service sticker on the windshield and everything). Highly recommend going elsewhere. Update as of 8/2/24: The new fob wouldn't program with my car. I went and spoke to the service manager. He was a nice and fair guy. Got a full refund and he had his guys fix my key. Although they cracked it, they should have replaced it. So disappointed on that but I was satisfied with the fix and got my money back. One thing to note was the managers kindness and listening skills. Also, their actual front desk lady was kind and understanding as well. I recommend if you do have issues, just go talk to the managers. They are reasonable people.