Very shocked by all the bad reviews, this place helped me so much . They have me the best deal ,…read moremade sure it was something I could afford. I don't feel like they played me . I'm very happy I found them.

WARNING -- DO NOT TRUST THIS DEALERSHIP…read more I had been speaking with their salesperson for over a week and made it very clear that my credit is low and that I urgently need a car to work and take my child to medical treatment. They repeatedly assured me that I was approved and that the payment would be about $300 per month. When I arrived at the dealership, they aggressively pressured me to leave a deposit immediately. Trusting their word, I paid $4,500. Only AFTER taking my money did they suddenly change the terms and say the monthly payment would actually be $560 -- almost double what was promised. I refused the deal and requested my money back. Now it has been over 10 days, and they still have my money. They keep telling me to come back "tomorrow" for the refund. Each time I go, they ask for my card again, claim they processed the refund, and then nothing happens. I have already been there multiple times. Today I called my bank, and they informed me that the refund was canceled by the merchant. Meanwhile, my family has been without a car, my wife cannot work (she drives for Uber), and I am struggling to take my child to school and treatment because of this situation. This business uses bait-and-switch tactics, high-pressure sales, and delays refunds while holding your money hostage. Be extremely careful. Read the 1-star reviews -- those reflect the real experience. I would strongly advise anyone to stay away from this dealership.

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

Great place to buy a used luxury car. Low pressure sale and great service. We're very happy with…read moreour convertible and would go back!

Do NOT buy a car from Chris. He has a long history of selling people junk cars and then running…read moreaway and hiding when called out on it. He changes his Ebay name every few months to mislead people. He previously said he was affiliated with CT Auto until they saw what he was doing. Avoid at all costs.

Buen servicio de Martina y Valeria muy buena la Atencion Ayudan A Buscar solucion para crédito y…read moreetc .

NO COMPREN EN Affordable Motors 3 LLC…read more Hago este post porque ojalá alguien me hubiera advertido antes. Mi experiencia con este dealer ha sido, sin exagerar, de las peores que he tenido. Todo empezó desde la compra. Lo que debía ser un proceso sencillo se volvió un problema desde el primer momento. Después de comprar el carro, tardaron una semana completa en entregarlo, y durante ese tiempo lo único que recibía eran excusas y vueltas. Tuve que estar presionando constantemente para que me lo dieran. Cuando por fin me entregan el carro, no estaba en buenas condiciones: * Tenía rayones visibles * Una parte de la manilla estaba rota Esto se reportó desde el primer día. En ese momento me dijeron que lo iban a arreglar sin problema. Pero después de esperar casi un mes, salieron con que no podían hacer nada porque esa pieza "no era parte original del carro". Desde ahí ya empezaban las inconsistencias. Decidí dejar pasar eso y al menos arreglar la pintura. Me agendaron una cita y me dijeron claramente que el trabajo tomaría solo 2 días. Confié en eso. Dejé el carro un viernes... y ahí empezó lo peor. El lunes me llaman diciendo que estaría listo el martes en la tarde. Voy el martes, llego al lugar, y me dejan esperando más de una hora sin decirme nada. Decido salir a buscar el carro por mi cuenta... y lo encuentro: Todo empapelado Sin terminar Claramente NO estaba listo Tuve que llamar yo misma para que alguien me diera información, porque nadie se acercó a explicarme nada. Ahí me dicen que "apenas les avisaron que no estaba listo". O sea, me hicieron ir sin razón. Luego me prometen que el miércoles ya estaría listo. Otra mentira. Pasó el miércoles... luego "mañana"... luego otro "mañana"... Y ese "mañana" terminó siendo 8 días después. Lo que era un trabajo de 2 días terminó siendo más de una semana sin carro, afectándome completamente porque lo necesito para mi día a día. Durante todo ese tiempo: * Nadie daba información clara * Nadie asumía responsabilidad * Solo cambiaban de excusas * Incluso tuvieron que poner a un "manager" porque ya ni sabían qué decir Y aquí viene lo peor: Ellos mismos dijeron que se harían responsables de los gastos de transporte por el retraso... Terminé gastando más de $300 en Uber Y hasta el día de hoy no responden llamadas ‍ No pagaron nada, no resolvieron nada Simplemente dejaron de contestar. La falta de profesionalismo, comunicación y responsabilidad es increíble. Te dicen lo que quieres escuchar para venderte el carro, pero después desaparecen cuando tienen que cumplir. Son personas sin palabra. No se dejen engañar por su "fácil financiamiento" Lean bien todo antes de firmar Pregunten TODO y no confíen en promesas verbales Yo no recomiendo este lugar para nada. Si están pensando comprar ahí, piénsenlo dos veces.

Honest people doing good, reliable work. Highly recommend them for anything. They also do emission…read moretests.

Stumbled upon West End Auto to repair my car. They were top shelf, great customer service, helpful,…read morekind, knowledgeable and went the extra mile to help out with my car issues. I am so glad I stumbled upon Omar and his crew.

My family has an extensive car collection which is probably why we dont have money for a private…read moreplane for me; regardless, we brought many of our cars here recently and ROBERTO was top notch! He was SO kind, professional and most importantly extremely knowledgable with the cars; whether they were vintage or otherwise. Thank you ROBERTO!

The biggest issue I had with this dealership was the way I was treated as a customer. Rather than…read morefeeling valued, I often felt dismissed when I asked questions or requested updates. Several interactions came across as rude and unprofessional, which made an already frustrating situation much worse. Everyone can have an off day, but customer service should remain respectful and professional at all times. Based on my experience, I would not return or recommend this dealership.

Dave and his team are the absolute BEST!! They saved me in... not one, but TWO separate situations…read morewith my Sacred Heart daughter!! It's so fantastic to have a shop you can trust implicitly. THANK YOU, Dave!!

I had my car towed there because I made the mistake of taking the feb apart which was apart of the…read morekey itself, not knowing the chip not being inside wouldn't allow it to start. The first place I took it (Midas Stratford) wanted $950 for a starter and didn't notice the chip was missing. The price was better at Dave's and they fit me in on Saturday, 2 great things. They also diagnosed the problem before replacing a perfectly good part. Midas would have replaced the started and then what?? My chief complaint is that they charged me an exorbitant fee to put the key fob back together and start it. I understand there is time the tech needs to diagnose it. They charged me. $166 for 1.5 hours of labor which was listed no where on the receipt, I had to ask them to write the amount charged and how many hours it took on the receipt, that should be listed on any car repair receipt just like parts and their coat. The labor rate there is $110 an hour and with tax it was $184. Maybe I'm wrong but I can't imagine it took that long to hook up a computer that says the key is the first thing to check. I brought the part down to see if it would start with the chip back inside and they made me go 15 minutes back home to wait while someone snapped it together and inserted it in the ignition to see if it started. How long could it possibly take to put it together1/2 hour???!. Seriously & obviously now I should have snapped it together myself and tried to start it myself and I probably could have stopped the hemorrhaging of money from my pocket. I should have followed gut instinct and said give it back and charge me for the existing labor. I feel like they gouged me for as much labor time as possible. Mind you I'd have paid an hour and been satisfied bc it was really my fault and not theirs. The really sad thing is I would have used them for my next repair which is a rotten muffler that it needed to be fixed yesterday so it can be emissions tested. It makes no sense to cut off your nose to spite your face. Id bet my last dollar there was no way it took a tech 90 minutes to scan the vehicle and snap the key back together. SMH. I wish I could have recommended them because they did fit me in last minute on a busy Saturday. When I asked the guy if he could do better on the price he said " well we could have changed out the starter and charged you for that but we were honest". Seriously, I should be glad you have a conscious!? If the manager wants to refund a portion of my payment I'm going to take this down or make an addendum. I won't be holding my breath, that's for sure! I'll be calling there on Monday to complain and see if I can get I touch with the owner to see if that's how they normally do business. I just think they padded the time it took to fix it. A happy customer will tell a friend but an unhappy customer will tell as many ppl as with listen and tell them to tell their friends who will tell their friends.

This dealer ship is the best you can ever go to. They have wonderful and amazing cars. There…read moreservice is excellent. They are very nice people especially David. He makes sure that the car you are buying is in perfect shape. He will help you with any problem you encounter with your car. He is not only nice but he is a great worker who makes sure you will take an amazing car home. This is the only dealership that I go to and find what I'm looking for. When I went to buy a car from the dealership as soon as I got there they were very helpful. They helped me decide what car to get and why I should get it. I thank you guys for helping me with everything and for making sure I took my dream car home without having any doubts. I appreciate David for all the help he has given me.

My boyfriend and I purchased our first car from here back in February. We absolutely LOVE our car…read more Any issues the car had were fixed by David and his team before we took the car off the lot. David worked with us so we could get the car we wanted. We had a lot of local dealerships turn us away, or try to give us a bad deal on a car. David is awesome! He is very friendly and professional. We look forward to doing business here again!

I had been looking for a low mileage 1987 Buick Grand National for a very long time. I'm very…read morefamiliar with these cars and I am very picky about how the car was kept and maintained. When I saw this vehicle on carfax I immediately called Black Horse Garage, John spoke with me and answered all of my questions and invited to see the car in person. Let me tell you this car looked and ran showroom new. John gave me a complete history as well as showed me all the original documents that came with the car. We negotiated a fair price and after having them replace the original tires and having them give it a wheel alignment I drove the car from CT to NY. This car is everything John said it was and more. Black Horse Garage is just an incredible place the staff are all friendly and knowledgeable and the showroom is pristine. Thank You Black Horse Garage staff for making a 33yr dream come true.

I inquired about the 2007 Mercedes SL550 red color and they said the car in very good condition and…read moredoesn't need any attention or repair, trusting to their word I drove 2 hours to their shop from New York to see the car and purchase it. But when I asked to have PPI (pre-purchase inspection) on the car they said can't drive the car to anywhere so ended up towing the car to nearest original Mercedes dealership in Fairfield CT to inspect the car, and guess what !!! the car needs over 11K of repairs (leak on ABC system front and rear, and needs front and rear shock and struts replacement, leak from transmission oil pan, failed on secondary air injection system... and I ended up paying $370 for the inspection by trusting them, so don't buy any vehicle from them without doing PPI (pre-purchase inspection) and by the way the car is still on sale with needs of over $11K repair...