After dealing with the horrible customer service of Victory Mitsubishi I have to say I'm very…read morepleased I found CT Auto from the time I stepped on the lot I was treated as a person of importance. I went for a Infiniti G37 but arrived a little too late but nonetheless I ended up leaving with something just as good and a sleeper to the un keen eye. Everyone at CT auto went above and beyond and that's perfect customer service. I will definitely recommend and would get another vehicle from them.

CT AUTO is far and away the best used car dealership I have ever dealt with! I have bought cars…read morefor myself, my wife, and both of my kids here. I bought my my first car here in 2013 (a BMW 3 series convertible) and have returned to keep trading in and upgrading. Nate, the owner, is a pleasure to deal with. He is very personable and makes the buyer feel welcome and appreciated. Nate and his whole staff communicate every step of the way, from credit approval to delivery! When my son purchased his car, his credit was not the best - but Frank, the finance manager, worked his magic and got him an approval in just 2 hours! I will keep returning for my used car purchases and I would recommend anyone I know to do the same!!! A lot of times used car guys get a bad wrap -- but not these guys at CT Auto - THEY ARE ROCKSTARS! And they are as friendly and courteous as can be!!!!

Dave and his team are the absolute BEST!! They saved me in... not one, but TWO separate situations…read morewith my Sacred Heart daughter!! It's so fantastic to have a shop you can trust implicitly. THANK YOU, Dave!!

I had my car towed there because I made the mistake of taking the feb apart which was apart of the…read morekey itself, not knowing the chip not being inside wouldn't allow it to start. The first place I took it (Midas Stratford) wanted $950 for a starter and didn't notice the chip was missing. The price was better at Dave's and they fit me in on Saturday, 2 great things. They also diagnosed the problem before replacing a perfectly good part. Midas would have replaced the started and then what?? My chief complaint is that they charged me an exorbitant fee to put the key fob back together and start it. I understand there is time the tech needs to diagnose it. They charged me. $166 for 1.5 hours of labor which was listed no where on the receipt, I had to ask them to write the amount charged and how many hours it took on the receipt, that should be listed on any car repair receipt just like parts and their coat. The labor rate there is $110 an hour and with tax it was $184. Maybe I'm wrong but I can't imagine it took that long to hook up a computer that says the key is the first thing to check. I brought the part down to see if it would start with the chip back inside and they made me go 15 minutes back home to wait while someone snapped it together and inserted it in the ignition to see if it started. How long could it possibly take to put it together1/2 hour???!. Seriously & obviously now I should have snapped it together myself and tried to start it myself and I probably could have stopped the hemorrhaging of money from my pocket. I should have followed gut instinct and said give it back and charge me for the existing labor. I feel like they gouged me for as much labor time as possible. Mind you I'd have paid an hour and been satisfied bc it was really my fault and not theirs. The really sad thing is I would have used them for my next repair which is a rotten muffler that it needed to be fixed yesterday so it can be emissions tested. It makes no sense to cut off your nose to spite your face. Id bet my last dollar there was no way it took a tech 90 minutes to scan the vehicle and snap the key back together. SMH. I wish I could have recommended them because they did fit me in last minute on a busy Saturday. When I asked the guy if he could do better on the price he said " well we could have changed out the starter and charged you for that but we were honest". Seriously, I should be glad you have a conscious!? If the manager wants to refund a portion of my payment I'm going to take this down or make an addendum. I won't be holding my breath, that's for sure! I'll be calling there on Monday to complain and see if I can get I touch with the owner to see if that's how they normally do business. I just think they padded the time it took to fix it. A happy customer will tell a friend but an unhappy customer will tell as many ppl as with listen and tell them to tell their friends who will tell their friends.

This dealer ship is the best you can ever go to. They have wonderful and amazing cars. There…read moreservice is excellent. They are very nice people especially David. He makes sure that the car you are buying is in perfect shape. He will help you with any problem you encounter with your car. He is not only nice but he is a great worker who makes sure you will take an amazing car home. This is the only dealership that I go to and find what I'm looking for. When I went to buy a car from the dealership as soon as I got there they were very helpful. They helped me decide what car to get and why I should get it. I thank you guys for helping me with everything and for making sure I took my dream car home without having any doubts. I appreciate David for all the help he has given me.

My boyfriend and I purchased our first car from here back in February. We absolutely LOVE our car…read more Any issues the car had were fixed by David and his team before we took the car off the lot. David worked with us so we could get the car we wanted. We had a lot of local dealerships turn us away, or try to give us a bad deal on a car. David is awesome! He is very friendly and professional. We look forward to doing business here again!

Came in with my sister looking for her a new car. Was greeted with a warm welcoming and the owner…read morecame out and help my sister get the car she wanted at an affordable price and got a fast approval.. need a car come see Edison he will hook you up!

WARNING -- DO NOT TRUST THIS DEALERSHIP…read more I had been speaking with their salesperson for over a week and made it very clear that my credit is low and that I urgently need a car to work and take my child to medical treatment. They repeatedly assured me that I was approved and that the payment would be about $300 per month. When I arrived at the dealership, they aggressively pressured me to leave a deposit immediately. Trusting their word, I paid $4,500. Only AFTER taking my money did they suddenly change the terms and say the monthly payment would actually be $560 -- almost double what was promised. I refused the deal and requested my money back. Now it has been over 10 days, and they still have my money. They keep telling me to come back "tomorrow" for the refund. Each time I go, they ask for my card again, claim they processed the refund, and then nothing happens. I have already been there multiple times. Today I called my bank, and they informed me that the refund was canceled by the merchant. Meanwhile, my family has been without a car, my wife cannot work (she drives for Uber), and I am struggling to take my child to school and treatment because of this situation. This business uses bait-and-switch tactics, high-pressure sales, and delays refunds while holding your money hostage. Be extremely careful. Read the 1-star reviews -- those reflect the real experience. I would strongly advise anyone to stay away from this dealership.

My family has an extensive car collection which is probably why we dont have money for a private…read moreplane for me; regardless, we brought many of our cars here recently and ROBERTO was top notch! He was SO kind, professional and most importantly extremely knowledgable with the cars; whether they were vintage or otherwise. Thank you ROBERTO!

The biggest issue I had with this dealership was the way I was treated as a customer. Rather than…read morefeeling valued, I often felt dismissed when I asked questions or requested updates. Several interactions came across as rude and unprofessional, which made an already frustrating situation much worse. Everyone can have an off day, but customer service should remain respectful and professional at all times. Based on my experience, I would not return or recommend this dealership.

I'm a bit upset to read that Mimi Dragone is closed! I could have sworn that I saw one of their…read morebillboards recently on Route 8 North. It's probably irrelevant now, but the one time that I almost bought a car at Mimi Dragone was pretty good. They had one of my dream cars, a 1995 Oldsmobile Cutlass convertible (very rare and came in a gorgeous emerald color) so I naturally called them up and went over to check it out. The salesman was very thorough and showed us the Carfax and let us bring the car up to our mechanic in Seymour. Unfortunately, there was a lot wrong with the Olds, so we opted not to buy it, even though the salesman offered to fix the car up for us. I didn't hold that against the dealership, though, and would have gladly shopped for a car with them again.

The clothing is very typical prim stuffy New England matriarch. I think even the Queen of England…read moremight find them a bit passe. I felt they were a step down from the Eileen Fisher look if you get my drift. You know if you like that sort of "well heck, I've given up look" this might be for you. The staff follows suit. They are as tired as their clothing lines. I walked in, walked around, and left without nary an employee uttering but a sound to me. There was only one other customer in the store.

Honest people doing good, reliable work. Highly recommend them for anything. They also do emission…read moretests.

Stumbled upon West End Auto to repair my car. They were top shelf, great customer service, helpful,…read morekind, knowledgeable and went the extra mile to help out with my car issues. I am so glad I stumbled upon Omar and his crew.