Most dishonest practices, salesman I had was dishonest, the GM is a complete fool. I believe the…read moredealership forged my signature on a document that the won't provide me. I asked for the digital time stamps of when the signatures occurred and they won't be provided. The GM at first called himself the Sales Manager. Complete coward and doesn't know how to handle a customer who has been wronged. There is many other issues. Bottom line, DO NOT BUY YOUR CAR HERE

I recently took my 2021 Blazer to the Chevrolet of Milford Service Department for a repair related…read moreto a rear suspension alignment issue. The problem was a bent bolt holding the "rear suspension adjustment link," which required replacement along with the adjustment link itself. The repair should have cost under $125 in parts, with approximately 2 hours of labor ($320) and a 4-wheel alignment ($200), bringing the total to under $750. However, the service provider claimed that the entire rear suspension needed replacement, quoting $1,041 for parts and 15 hours of labor at $332 per hour--a total labor cost of $4,992, with an overall estimate of $6,500. Frustrated by this assessment, I decided to take the car home and complete the repair myself. Using a jack in my driveway, I was able to finish the job in about 3 hours, spending under $125 on parts and $200 on an alignment, plus my own labor, total cost, $325 plus my labor. This experience highlights the importance of finding a trustworthy service provider. Don't fall victim to overcharging--always get a second opinion if something doesn't seem right.

Stevens Ford is a great dealership, as many of my family members have come here and received…read moreexcellent service.

Well here I am again. Gave the service dept one more try after buying out my 2023 bronco lease…read more Charged me $350 for an inspection Found a leak in rear axel. Waited 2 weeks to get a loaner. But ok Supposedly fixed. After 2 weeks. Still leaking Was told to bring back in to check. But didn't I pay for this Already ??? Service person got snippy. Said could be over a month for a loaner Brought to my local mechanic. Said job was not done correct And also rear shocks are leaking Avoid them at all costs. !! This is the at least the 4th. They have not corrected problems for me. With other fords. And ford was no help when I reached out to them. Be ware. So bad. And never changed

My wife and I had a great experience buying a brand new HR-V from Ocean Honda. They were able to do…read morea lot for us over the phone, and they were able to get the specific car that we wanted transported to the dealership. Keith and Josh were knowledgeable and made the entire transaction run smoothly. I would definitely buy another car from Ocean Honda.

I scheduled an oil change and arrived day early to do a meet and greet with Service Department…read morepersonnel. I asked if any other service was need and I was told that a tire rotation was needed as well. I asked how much both would cost and I was told that the pre-tax cost was $99.95. I asked if there were any discounts available and I was told that no other discounts were available by the service advisor. Subsequently, I found a service special on the dealership website offering the oil change and tire rotation service for $69.95. The service advisor I was speaking with had been employed by the dealership for 3 years and the service special for oil change and tire rotation was on the dealership website for a week. I don't trust the Service Department to be fair and honest.

The service department went above and beyond to ease and please my experience on a day I had 3 oil…read morechanges done without an appointment (Forester, Outback, & Impreza). We're a Subaru Family who chooses Dan Perkins for their professionalism and attention to detail. Richard Kolodziej

Subaru is like Volvo, do the factory recommend service...or have issues down the road. We've had…read moreour Forrester for 2 years now, they've been perfectly fine. Issue one was leaking oil from spark plug hole, fixed under warranty and no-charge loaner car. Second issue recently was finding a bad battery during oil change, replaced with new one. Under warranty. Sales guys and Finance guys, same as any other dealership, though better than Toyota, etc. These guys own Honda Westport, have owned Hondas for 20 (3 diff cars) years from them, never an issue when it came to service. Knew a friend that tapped into their lifetime warranty. 10 year old Outback needed new tranny, repaired no questions asked...

Went in for an oil change, and the dealership said they could not do it because they will strip the…read morescrew from my oil pan and I would have to pay for a new oil pan, plus labor for the repair. I told them no, and took my car straight to Meineke in which my oil change was last completed. Meineke in Branford was able to change my oil without a problem of "the screw being too tight", as per Milford Mitsubishi told me. I honestly felt like they did not want to do the job, and wanted me to pay for something that would've cost about $950, according to their quote for a new oil pan, which was unnecessary. Please guys, go somewhere else. The service department at this dealership is not honest and will try to recommend unnecessary work.

Terrible experience. Completely regret doing business with this dealership, particular Xavier . He…read moreis a liar and scam artists. He lied to me about what my payment would be, hiding fees and final numbers. He said anything he could to get the deal done. He tried to sell me a car with a broken key and I told him I would not do the deal if he was not able to provide a working key. We signed off on a deal that a new key would be provided. Since then, a month later, he has ignored every call and message and has completely scammed me out of this deal. No key has been provided and he will not communicate. This entire establishment is unprofessional and did not know anything about my car they sold me. I have been buying high end cars from dealers for years now and hands down the worst experience I've ever had. Do NOT buy from this dealership, particularly with Xavier

I had an issue with my car after receiving a oil change. There was a loud sound after receiving my…read morecar back that wasn't there heard prior. I was alarmed but thank God Natali Nissan fixed the problem after ordering a part. The car is driving without any noise once again! Thanks to Luis & Don, the reps that assisted with my car.

Very bad way to start a new business. I've had my Nissan Frontier serviced there for years as I…read morealways prefer to go to the dealership rather than a repair shop. Had a repair done a few months back which has now failed again. Went to get it re-serviced and I was told to go to Kia. Ocean IS NOT HONORING WARRANTY WORK PERFORMED BY THE PRIOR OWNER. This is outrageous and stupid unethical business practice. I will boycott them and find another Nissan dealer for service.

Poor followup by the service dept. Two of the tires were not balanced and caused a lot of vibration…read moreat highway speeds on my brand new Telluride. Got it balanced (not by napoli kia) and understandably, service dept was unable to refund me the $80 I paid for balancing tires on a brand new vehicle. Service manager offered me the equivalent in service credit and said he would email me the info. Never did and when it came time to schedule my first service, service people were unaware of the interaction I had with the service manager.

The vehicle they sold my children wasn't walking through before letting her take it off the lot…read more Meaning NOT cleaned the black going from the black paint to the plastic on the vehicle was not clean you could see wax spots. The plastic over one of her tires had to be replaced, it was taped on. Took weeks before they fix it. Never received a car fax without asking for one. The vehicle has been hit. Then come to find out they didn't finish the DMV paperwork the SUV is still coming up as a Car. I've left messages they are horrible about calling you back

I had a very pleasant experience buying a used Sienna from these guys. I worked with Stephen and…read morefelt like I got a great deal with no awkward arm twisting or anything of the sort, just a pleasant atmosphere with helpful people trying to get me what I was there for. Would absolutely recommend.

Third time screwing up is a charm! Never again, they lie and makes things really frustrating!read more

Jim helped me immensely. I will be backdoes the excellent service. Kia hyundai is second to noneread more

I don't know why but the customer service personnel that answers the phone is just miserably rude…read more Does not belong in customer service. Not friendly at all! Been dealing with issues and the same person answers with the most unfriendly demeanor! I wish I had checked the reviews before going there. Found out my friend and neighbors had issues there! They said I should've ask them and avoid the place

Marcin made the process of buying a new car easy. He went through all of our options. Was very…read moreclear about pricing and the process. I'm glad we chose Mazda of Milford and will definitely the recommend to friends and family

I have brought my daughter's Mazda and now my Mazda CX-9 in for mechanical work as well as ordering…read moreparts. Everything got repaired thanks to the parts department headed by Tony M. As I know firsthand as an Air Force member it takes the right parts and know how to get these machines going again! My vehicle was repaired and record time and I would highly recommend this Mazda dealership!