Travis and his crew has been over to do a couple of jobs for us. He fit us in and took care of our…read moreannoying electrical issue. I highly recommend Elijah for your electrical needs.

Great service. Super friendly and very fast. They were able to diagnose and fix our generator…read morequickly.

Fixed my stove very quickly. He didn't explain what he was doing or what exactly was wrong, but it…read moregot fixed fast.

Good value for the price and qualified technicians. They are prompt, professional, and fair.read more

Good customer service. The owner is very knowledgeable about his company. I will recommend this…read morecompany to anyone.

Great experience with this company. They handled an…read moreelectrical project at my house and were very professional, communicative, timely and reasonably priced. Will definitely use them for any future work.

Had to wait three phone calls one text message and 10 days later before they decided to tell me…read morethey no longer service my area. Unacceptable in 2025.

The sales and operations side of the project was wonderful. The administrative and project…read moremanagement by the "Project Coordinator" has been a nightmare. We made the required deposit at the end of July and we were scheduled for installation on September 23, with the possibility of it being soon as they were going to start doing 2 installs a day starting the following week. When I called on August 19 to just confirm everything was still on schedule, or if they schedule was pushed up with the 2 installations starting, I was told by the PC she had not scheduled our installation yet! It was after reaching back out to our salesman that we were scheduled as we were told. I was repeatedly to asked provide documentation of the HOA approval and the survey plat, both had been previously email twice to the PC. We have been lied to, twice, regarding the inspection results, which I ended up calling the City of Conroe myself to find out why the inspections were failing since the PC told me she didn't know why and they don't get that information. The first inspection had not failed, as I was told, as the city confirmed the initial passed. The final failed because the trenches were not filled in as they should have been. The PC blamed the trenching subcontractors and said they were supposed to have filled them in the prior week. However, the first inspection would not have passed had this happened bc that would have been the week before the inspection. A project that should have taken 5 days per the PC provided timeline took over 2 weeks, our credit card was over charged when the $1000 down payment wasn't credited to the balance due. I'm told I'll get a check in the mail rather than crediting the $1000 and the 3% fee on this money they charge to use a credit card. As far as the credit card, I was told we couldn't use our Generac issued credit card because we didn't apply through their website, we applied directly through Generac. I called the card issuer and this was not the case and had to provide the steps on how to process the transaction to the PC. I'm still waiting on a call from the owner for a week and a half since my request to speak with him and I'm not confident at all the message was relayed due to the repeated discrepancies during this whole process with the Project Coordinator. The salesman was fantastic, the subcontractors were great, but if you decide to use this company make sure all communication is via email and to keep an accounting of all the financial transactions.

Many neighbors use Grasten for generators. I have talked…read morewith a few techs who were exceptional. I am still trying to get someone to check my tv- only one never came in after forced outage test. Starr was here and is a great representative of Grasten Generators.

Recap: Wednesday - After 7 weeks and ready for completing installation, Grasten discovered that…read morethe controller does not work. Promised to "expedite" ordering the part from Generac and their "best man" would finish installation. Update: Friday - Morning call from Grasten telling us the part wasn't delivered. I guess trying to put blame on Generac. Yet, signed the contract on May 21, 2026, and still no working generator. Side note: I know we are just the little people, but when the little people are older and ill, this frustration only adds to the health issues.

The beginning process was great, but here's the twist I paid to have the fist maintenance check and…read morenow I can't even get them on the phone . So they charged me for this service and they are t available. It should be a crime for this. And I recently found out they told us Generac was giving a 10 yr warranty that even shows in our contract but that was a lie per Generac so now I have to buy an extended warranty on my own that will be very costly now .

Non responsive after the generator had been installed when maintenance is due which was paid for…read moreunder the original purchase agreement. Had to call Generac directly to complain to get the work done. Now the 2 year maintenance is required and again no response for 3 weeks And counting! I have filed a complaint with the BBB and will also be contacting Generac Main Headquarters directly to complain once again. If you go to Google reviews you will see multiple complaints like mine where Blaze does not respond to requests for the maintenance to be performed which is paid for under the purchase agreement for the first two years. Blaze generators needs to be held accountable to their written agreements and perform the maintenance as required!

This guy is a scamming company please do not deal with him he will take your money and not do the…read moreservice im out of $880. for a 4 wheeler. Today 3/25/26. Becareful I have to take him to court. He is no good the police officer said take him to court

Unfortunately this owner does not do good business. He charged $150 per atv for diagnostics (does…read morenot go towards the total cost). He promised to have an estimate the next day. He was asked on multiple days (a week) and kept delaying to give an estimate of the costs. He then tore the atv apart and then messaged at 8p to say it took him 8hrs and 3 days to diagnose the atv and the balance is $975. Next day- argued back and forth about the cost because $975 was priced very high for what the atv was there for. Paid him $800 to get this situation overwith and he said he'd have it ready the next day. Got there, he says his back hurts and directs to get it..crank it up and it dies out before even leaving the yard. This guy had the nerve to emphasize it wasn't his responsibility anymore. This rating should be a 0 star review for bad business and unprofessionalism and overpricing. Even ended up filing a police report due to how the whole situation played out. Now out of $950 for an atv that doesn't even work.

A few years ago, I called Aaron Electrical Service, the man was friendly and gave me an estimate…read moreover the phone, he said for my type of jobs it would be around $2,300 to $2,500 unless the job was bigger than I told him. His man came out of the due date, looked the job over gave me a quote of $2,600 which I felt was fair, the man did the job and made sure things were as I wanted. I paid the company and I was happy.

Professional electricians Got the job done right. Have 17 foot ceilings and needed lights changed…read more Accomplished it with no problems. Will use them again.