Aaron and Kim were great to work with in the installation of a Generac generator. I had contacted…read moreseveral other contractors to get estimates. Some never responded. After looking at a lot of reviews of firms capable of completing the project it was clearly evident that Parco was the right selection. Kim was a great resource in helping to review the best and most cost effective way to purchase the generator and how the whole process would evolve. Unlike other providers, they are straightforward and do not offer a bunch of other unnecessary add ons. Their goal was to provide a quality and cost effective finished product. Parco staff call you or text you back promptly responding to a question or request. When they made a commitment to schedule the installation, they stood by it. They explain what they are going to accomplish and why they are doing it that way. Aaron and his crew showed up on time and the installation was complete in about 4.5 hours. They do not take shortcuts and use high quality materials. Parco and the subcontractors were very professional and helpful. Even more important they have a rock solid maintenance and emergency response plan following the installation. I would highly recommend them to anyone that needs quality service for a generator or any electrical requirement.

Outstanding product and service!…read more We called Parco to install exterior lights in an otherwise dark and dreary entryway. Aaron and Wayne arrived on time and worked hard all day to install two lanterns and six can lights. To install the lanterns, they had to cut through drywall and brick to run electrical cable from the attic. Despite all the work to install the lights (on a hot November afternoon, none the less!), they left without a mess, and even swept and mopped the area they were working. Aaron and Wayne were courteous and professional all day - I truly enjoyed them working in the house! We most certainly will have them back out! In fact, we've already booked them for another project! Thank you, Aaron and Wayne!

I had a refrigerator not cooling and called On Premise Repairs and spoke with James who was kind…read moreand professional and asked questions regarding the appliance and got an appointment set for me early the next morning. James (another James) came to the house took one look and knew exactly what the problem was and went to work to repair it. James is very knowledgeable about repairing appliances, he sent me a text telling me he was on his way and what time he would arrive. The bill was quiet reasonable and his workmanship was amazing. I highly recommend this company for your appliance repairs!

Great service . Reasonable price. Professional . They…read morearrived on time and find no issue . Only charge me for trip charge. Very fair and morale

ARK response to BBB complaint contained many inaccuracies. No help in resolving Kohler generator…read moreissue

I highly recommend Ark. We had one slight bump in the road but they went above and beyond to make…read morethings right. They provided some of the best customer service I've ever seen and I now have the reassurance of a generator if/when the weather gets bad. They guided me through the installation process and what to expect, much appreciated - Some friends of mine have used Ark regularly for maintenance and give a big thumbs up. I highly recommend!

Fixed my stove very quickly. He didn't explain what he was doing or what exactly was wrong, but it…read moregot fixed fast.

Good value for the price and qualified technicians. They are prompt, professional, and fair.read more

Professional and quick…read more They came out to service my electrical box and he was very honest. Didn't try to convince me to spend extra money and even answered questions not pertaining to my electrical box! High recommended

BEWARE of this company they will try and scam you! Got a quote for $1,600 to replace 350 ft of…read morewire. They said it was for safety and regulation reasons. I was suspicious and was shocked because the issue did not seem that extreme. Started calling other electricians to get their opinion and they both said it was unnecessary and to instead simply splice the bad wire right at the box, easy fix shouldn't be more than $100 total for parts and labor! I called back and JNL said they could do it for $428. Wait I thought we HAD TO DO the $1,600 job because of "safety and regulations". I told the lady I would be going with another electrician. She sounded irritated with me and ended the call. Then I got an invoice for $250. Do not believe their website when they say they offer free quotes this is a lie. Please stay away from this shady company, get another opinion or consultation somewhere else. So sad how careful you have to be these days to not get scammed...

This complaint is regarding Generator Power Systems (GPS) and their failure to complete our…read moregenerator installation despite full payment on June 11, 2025. The technician, William Easton, arrived that day but left due to weather, promising to return June 12. He returned but couldn't complete the job and said he'd be back later that day with another technician--he never came. On June 16, he returned and said a part was needed, assuring us it would be "emergency shipped" through their connection with Kohler and that the General Manager would call. That call never happened. A week later, on June 23, I contacted GPS and was told the part had "just been ordered," contradicting earlier claims. I was promised a mid-week update that didn't happen. On June 26, I followed up again and was told the same thing--without any further communication. On June 27, after another failed call, I received four inconsistent emails from Becky Showers, GPS's accountant, with conflicting part order dates (June 17 and June 23) and no clear plan for resolution. On July 3, I was informed the wrong part had been ordered and the installation could not take place. I was told the correct part would be "emergency shipped" again, with no confirmed date. Despite repeated promises, no one from GPS management contacted me until I issued a firm written deadline for a response by June 30. We've experienced a complete lack of follow-through, transparency, and customer care--leaving us without a working generator during Texas storm season. This situation has dragged on for over three weeks since payment, with no resolution and no accountability from GPS.

GPS does a great job of inspection to the system, know the issues that pop up, and are very…read moreknowledgeable of the equipment.

Tyrell went above and beyond resolving my electrical issues associated with my AC units. He…read moreidentified multiple problems that wouldn't be picked up normally. He replaced all components with the correct equipment. He even rewired my breaker panel to make sure they were positioned properly and the breakers were the right size. He is very professional and is extremely knowledgeable. All for a very fair price. I will be using him for all of my electrical needs and will recommend him to my friends and neighbors.

Emailed this company on a Saturday and got a response immediately. In a day and a half, my power…read morewas restored. They worked diligently and cleaned up after. Would recommend. Reasonably priced and good communication.

we were happy to find M W W S online....we had a very very bad experience with our regular water…read morewell company for the last several calls.... from the 1st time I called M W W S the experience was exceptional...I used them twice and the 1st time I asked for them to reroute the line around the filter cylinders due to they're clog and old and instead of charging me....he said just turn these two knobs to bypass and your set... the 2nd time they couldn't come right away....so I described the leak and they said I'll be good until the next day....I would HIGHLY RECOMMEND them to family and friends........thank you....fred and gwen

So helpful! Talked with Shane and he helped us with our issue. You can automatically tell that he…read morewas very knowledgeable and I would definitely recommend him.