Great service, repairman was polite and knowledgeable saved me from having tp go out and buy a new…read morefreezer. Highly recommend will tell my family and friends if there are looking for repairs this is the place to go Marney

Gary sent Ihor right away to come out and help me. He did some testing and troubleshooting to…read morefigure out the problem. It was really helpful and inexpensive. All my questions were answered. Highly recommend Certified Appliance Repair for your home appliance repair needs.

Our oven stopped working after a power outage during a long weekend. Independent Appliance Service…read morewas listed on Yelp, so I reached out. They were quick, responsive and easy to communicate with. Our oven was repaired quickly and efficiently. Steve, the person we dealt with, was kind, patient and nice. The whole process was quick and painless. If our appliances break again, I'll be calling Independent Appliance Service again if we have issues.

Yesterday evening, our natural gas oven quit working in the middle of preparing dinner. After…read moretrying to get it working ourselves, we were directed to Independent Appliance Service. By late this morning, Stephen arrived and had the oven working again by noon. Excellent, professional, friendly service at a reasonable price.

excellent service by Alex. Dryer belt and pulley snapped and he some parts on his truck that he…read moresaid might fit. Turned out they weren't quite good enough, so parts were ordered that took only two days to come in. Dryer works fine and is quieter than before. Definitely would use this company again. Good value, about 70% cheaper than buying a new dryer. hopefully I'll get another 12 years out of this dryer.

As a consequence of the recent power outage (Canada Day 2026), our Samsung refrigerator started…read moremalfunctioning, grinding thumping noises, error codes and control panel no longer recognizing instructions. King Appliance tech set up an appointment and then called me back and actually came 3 hours before the appointed time. The diagnosis was thorough, but we determined that our 10-year old refrigerator was not worth repairing (parts alone were $500 and Samsung timeliness to get the parts was 4 weeks). King's service call charge was a modest $89 all taxes in. Definitely competent and honest, i would use them for any appliance reoairs.

Amazing service, no hidden fees and very friendly and knowledgeable staff!…read more I had an issue with my freezer leaking water. After calling about this issue in the morning, I received an on-site appointment scheduled that same day in the afternoon. Further, the technician was able to fix the issue that day, which made our experience even better, considering the time of year (December) and not having to worry about additional parts to be used/ordered. Special thanks to Pavlo! Awesome job.

I called Alex to provide dryer repair services. Alex was extremely professional, courteous, and did…read morenot try to oversell me on any unnecessary services. He assessed the situation and suggested a simple but effective approach for the appliance repair. I read many positive reviews about the great service that Alex provides to his clients and I can confirm that he does not disappoint. I will not only continue to use Alex's services going forward for all of my appliance repair needs but will recommend him to my neighbours and friends. If you are looking for an awesome appliance technician, Alex is definitely your guy!

I had a problem with my dryer not spinning. The problem was diagnosed very quickly. The service…read morewas friendly and honest. Absolutely would use again. There was some drama that I was not aware of when trying to order the replacement part. I deducted one star because I was not informed while this was happening, and was left to think that I had been forgotten, when I clearly wasn't. All in all, my dryer came back to life for half the price of a new one.

Vialli the gentleman who repaired my dryer, was very good, helpful, and responsive…read more He made a good diagnosis and explained the issue to me. He did not have the parts. Due to my work schedule, he agreed to visit me on Saturday morning to complete repairs.

Matt was fast and efficient. Repaired my stove in no time and i am very happy…read more He also helped me shovel the snow :) he is an angel.

I found this guy on the Internet. He's been to my house three times, washing machine, stove and…read moredryer today. He is very fast and punctual. When he says he will be at your house at a certain time he arrives on time. His price for a home visit is reasonable compared to Sears etc. I would recommend him for any appliance service.

We did a kitchen reno about 3 years ago and bought all our appliance from Universal. Tyler (at the…read moretime) was superb and genuine in his follow-through. 5 Stars! Lynne has also been great! The only issue has been our experience with our Kitchen Aid induction cooktop. Thinking of buying one...? Please don't! Our 3-year old cooktop started beeping and shutting down. The Extended Warranty covered the part and after two tries the service contractor called Whirlpool (the granddaddy of all appliance companies!). They said the "part was no longer available!" They meant the Induction top board not the ubiquitous control board. As a result our Induction top/ stove is no longer reparable and is basically junkable! So we are looking to replace a 3 yo stove! So UA gets 5 stars, but Kitchen Aid gets 0! How to compute the review?

Bought a multi function microwave/convection oven, paid $+++ for delivery, because I was not…read moreconfident to drive to their warehouse in Ottawa (store pickup was apparently impossible). The appliance was delivered at 5.30am by a very intimidating man who refused to unpack it or lift it onto the kitchen counter. I am a 60+ year old woman and was alone in the house. His parting comment was thar he expected a positive review of the service. Universal Appliance was totally disinterested in my experience. 5.30am was dark (it was Winter), obviously, I was still in bed, clearly not expecting a delivery. I struggled to lift the appliance and had to ask a neighbour for help. Universal Appliance had said that instillation was covered by the additional cost but were dismissive of my experience. The experience was, quite frankly both disturbing and threatening. I have bought an Aga stove and the Sharp multi function microwave from this company. I will never patronize them again.

The negative reviews you see on here are correct. Had a leaky dishwasher and they charged my $190…read moreto tell me they didn't know what it was and to buy a new one. It's a scam.

I was really leery of Regional Factory Parts and Services because they have pretty bad reviews both…read morehere on Yelp and also on other reviewing platforms, but my husband and I needed a part for our refrigerator and there were only 3 vendors in all of Eastern Ontario that could get us that part. The other 2 vendors included a place half way to Montreal and when we Google Mapped it, it looked like some guy's barn and the other place was a business out of some guy's house in a really sketchy part of town, so we decided to take the chance on Regional Factory Parts and Services since they seemed the most reputable. We also noticed that the negative reviews were mostly for service and since we just needed the part and my husband was installing it himself (it was just a bracket for one of the shelves), it probably would be ok. So my husband called them and they took his order and said they would call when the part came in. Their estimate was 2-3 days. Four days later, my husband called to inquire and they said that the part came in. Uh ok, so why didn't you call us like you said you would, but whatever, I guess they know that we need them more than they need us. So we drove there and picked up the part. Easy-peasy. Neither the person on the phone, nor the person in the store were overtly rude, but they were gruff and will not be winning any customer service awards any time soon. The part was the correct part that we ordered. My husband installed it and everything was fine. It wasn't exactly inexpensive, but replacement parts are usually a rip off anyway. Anyway, if you need a part and you don't mind brusque service, this place will meet your needs. The place is in an industrial park. We went on a Saturday, so the parking lot was empty. Not sure if it's more crowded on a weekday.