Dr. Kayali is truly amazing. His warm demeanor and gentle communication style immediately put me at…read moreease as he reviewed my situation. I underwent a procedure that required anesthesia, and everything went seamlessly - from start to finish. The recovery was smooth, with minimal discomfort, and felt well cared for throughout the process. I highly recommend Dr. Kayali to anyone seeking periodontal care.

DO NOT SEEK OUT ANY DENTAL CARE AT THIS TERRIBLE PRACTICE. My husband was advised to get a bone…read moregraft done. The office was not currently providing general anesthesia because they were low on that supply. We were misinformed by one of the office workers, Heidi Jaramillo, that this procedure can be commonly done without general anesthesia. She reassured me of this at least three times in a matter of three days before our scheduled appointment even after I expressed that my husband was concerned about doing it without general anesthesia. She reassured us that the local anesthesia and Valium combo would be enough so that "he wouldn't feel it". Due to our demanding and limited schedules, we took her word for it and decided to schedule the treatment to get this procedure completed for my husband. When we were at our scheduled appointment, we were completely shocked, disappointed, and upset to hear directly from Dr. Kayali that he would prefer for his patients to have general anesthesia when undergoing this procedure and that that is what is most common. We decided to not move forward with the treatment because why would I subject my husband to that experience and that risk. We rearranged our entire personal schedule and I had taken the major inconvenience of having to take the day off work to take my husband to this appointment. How disappointing it is to waste that time (the little time that I have in life) to then walk away without what we needed to get done for his dental health. Oh and not to mention, my husband ended up taking Valium FOR NO REASON AT ALL and was left lethargic all day. In a 1:1 direct, face-to-face conversation with Dr. Kayali as we were deliberating on whether or not to continue and when we expressed our disdain for Heidi, he admitted that his office staff basically "don't know what they're talking about". He put his hands in a "chokehold" gesture implying like he's stuck with this staff (because Abby, his wife did also confirm they are understaffed). Abby's offer to make this situation right for us was equally as insulting (a measly 10% off of our out of pocket costs which wouldn't even cover the gas to and from the office). By the way, I have had multiple phone interactions with Heidi over the course of the last several weeks and she is rude, curt, short, and disrespectful every single time. She just wants to get you off the phone. She has not business providing any kind of customer service. So you've got a business owner who is basically saying they are going to just be okay with the unsatisfactory customer service that is provided to patients. This place is a joke and we will never return. Don't say I didn't warn you.

This review is for Dr. Gudino. Always a pleasure coming in to my dental office. Dr. Gudino is…read moreamazing! He is patient and listens to your concerns and fear of dental procedures. For many years I could not afford braces and now I am so happy to be getting invisalign braces under his care. I can't say enough about the office staff both front and back. They are so friendly and you feel right at home.

This review is for Dr. Aaron Gudino. I saw him this afternoon for a filling. I'm always…read moreapprehensive when it comes to dentists. He was very patient with me and explained everything he was going to do. He made sure I felt comfortable every step of the way. From beginning to end, he was very professional. I recommend him without any reservations.

Dr. Gadberry and Kim are exceptional! The level of care they provide goes above and beyond what…read moreI've experienced at other dental offices. The office is always beautifully decorated for each holiday, adding a cheerful touch to my day.

I begin with saying that it pains me to write bad reviews about a business but unfortunately…read morereviews are read by people who want to go to a facility with good customer service. This was brought up the other day when I was having coffee with a girl friend who also came to Premier Esthetics and experienced very bad customer service from front desk ladies. She also stopped coming to this office due to the same reason. My experience with the dentists was very pleasant. The ladies in front desk are very condesending when asked about cost of services. I do not have dental insurance so it is very important for me to know the exact costs of services that will be provided. They are very vague in telling you what to expect and add services without letting you know there will be additional costs. I find this to be very shady. I am not sure if management knows that there are lack of customer service skills with their front desk but hopefully with this review management will address this with the ladies in front desk area. I have since found another facility where customer service is all around outstanding.

Be careful with this place. They add mystery charges and up sell X-rays they don't use. All in all…read morethey charge about 20% more than competitors. At least that's my experience.

I was sent for consultation for my gums. "They are fine" per Dr. Kayali. I received deep cleaning…read moreand was to come for follow up. Then since my gums were fine, I was almost talked into a procedure costing over $15,000 plus. I agreed and gave a deposit of over $6,000. After getting home, I decided not to have procedure at my age for 3 back teeth implants. This was relayed to office, and they tried their hardest to change my mind. After a month, I asked where's my refund. I got "we'll, biller is not in until Wednesday" they will call you. No call. I went in for follow up of deep cleaning and Dr. Kayali explained how is money is tied up and that he didn't have the money and he would make 3 monthly payments to me. Each month, I had to remind them. I received 2 payments of $2,242.50 and 3rd payment of $2,242.00. He shorted me Fifty cents. I questioned it and supposedly they send me a check for .50. I received a empty envelope. Now if I drive 90 minutes to their office, he'll have my balance. ?? It would cost me close to $8.00 to do that. Bottom line, they have cheated me out money. How many others have they done this to? The 50 cents is not going to make me go broke, possibly him but it's the point. They want their $$ upfront, if you use credit card there is a percentage fee. What is this world coming to?? Keep your money, go else where in my opinion. He is a very nice dentist but not in the way he handles his business.

I cannot stop raving about how great this office is! Doctor does amazing work and with absolutely…read morezero pain! The staff is so nice they make you feel at home!

The best dentist ever, not only a great dentist but very good with his patients. He makes sure you…read moreare comfortable and everything is good to go before he begins. The assistant is very kind as well, I see that they work well as a team and as a patient that is a good piece of information to have before going in. I'm so happy I could get my root canal and fillings done here. He does a phenomenal job. Thank you so much!

Lupe and Mike were helpful in getting my ortho treatment restarted after years of having my braces…read moreremoved from another orthodontist in Los Angeles. I'm 31 now, but have noticed my bite has since shifted from when I first completed ortho treatment as a teenager. They, along with Dr. Dang, recommended several options, some more invasive than others, and presented them in such detail that allowed me to make a comfortable and informed decision on my own. I'm happy to have found an ortho office not only close to home, but that has friendly and competent employees that care about their work. Oh, and not to mention the equipment is state-of-the-art and modern, unlike any other dental office I've been to, which is an added plus!

After much needed time and work on my teeth, I need everyone to see what an amazing and complete…read morejob Dr. Celina and all of the ladies at The Dental Spa provided me with. Because of them, I have regained my smile and new teeth! Thank you Dr. Celina and staff for helping me regain my confidence and smile. And thanks to Lilly for always making me feel welcomed!

Not very happy with the hygienist. Don't you hate it when somebody ask you a question. And then…read morethey practically tell you shush. Then why bother talking? I was not crazy about this session. I don't think I'll be back for a cleaning. I think I'll look for someone else that does cleanings. Hopefully with modern equipment and not the old hammer and chisel. And maybe they'll brush up on their people skills. Don't ask somebody a question and then shush them immediately. I didn't take it well. Not sure if others would. But I made it through. The pandemic has left me unable to deal with some people. My patience is thin.

1. Dr. Kim told me he could save my implant. In less than 1 year, I lost my implant and $5,000…read morecash. 2. Dr. Kim refused consultation with my dentist. 3. With significant force, Dr. Kim struck and chipped my front tooth with his stainless steel needle-nose pliers. 4. Dr. Kim's staff attempted to overcharge me with my cash payment for the removal of my implant. Too many red flags. My experience with Dr. Kim was dishonest, deceptive and ridiculous. I feel like I was practiced on and taken advantage of. Draw your own conclusion -- I'll never go back.

Wow! I am beyond impressed with the quality of care here. After several bad experiences in the…read morepast, I genuinely dreaded going to the dentist. That completely changed after seeing Dr. Choi. From the moment I walked in, I felt heard and cared for. Dr. Choi is incredibly knowledgeable and took the time to thoroughly explain everything in a way that was easy to understand. What stood out most was the individualized approach to dental care. Dr. Choi made sure I was comfortable every step of the way and checked in often, which helped me feel at ease. For the first time in a long time, I felt confident and relaxed in the dental chair. This dental practice has completely changed how I feel about going to the dentist, and I'm so grateful. I appreciate how the dental team is professional, friendly, and compassionate. I highly recommend Dr. Choi and the dental team to everyone!

I've been coming here for over a year now. I originally found this office while searching for a…read morethird opinion on how to save my teeth, every other dental office I visited just wanted to pull them and go straight to implants. Dr. Merchant was kind, knowledgeable, and honest with me. He gave me real options and saved my teeth. Since then, every visit has confirmed I made the right choice. The entire team, doctors, front office staff, and assistants are all incredibly kind and knowledgeable. I can't recommend this place enough for anyone looking for quality care, genuine people, and a dental office that truly has your best interest at heart. Also, this office is very clean!