At the end of April I broke my hand and was referred to Rainier Orthopedic Institute to determine…read moreif I needed surgery or not and for a treatment plan. Since then I've been in twice and I've had a great experience! The office staff I've encountered has always been nice. Wait times have never been rough for me, both in the lobby to be taken back and then when needing to get x-rays. I have been seeing Dr. Kevin D. He's been really personable and kind throughout my experience! Overall this has been a great office to help me throughout the healing journey for my hand.

I don't usually write reviews for medical places unless something really stands out, but Rainier…read moreOrthopedic Institute genuinely impressed me. They saw my brother for a broken femur, which is obviously not a small thing, and from the moment we were there, the care felt different. The provider who saw him took her time, didn't rush through anything, and actually answered all of our questions in a way that made sense. You could tell she cared, not just about the injury, but about him as a person going through it. Same goes for her medical assistant. Super kind, attentive, and just easy to talk to. It didn't feel cold or clinical the way some places do. It felt like they actually wanted to make sure we understood everything and felt supported. Honestly, after seeing how they handled his care, I've been seriously considering switching my own care over to them. That says a lot coming from someone who's pretty particular about where I go. If you're dealing with anything orthopedic-related and want a team that actually listens and treats you like a human, I would absolutely recommend them.

I am not one who enjoys their time at a dentist visit. I've had extensive work done on my teeth and…read moreI have horrible anxiety when I know my appointment is approaching. That all being said, I can't tell you what a wonderful experience I had here. Wonderful is a stretch as I had a tooth extracted so not too much fun. I know things are a bit different as we are in the COVID times but I entered the building, filled out reasonable paperwork and was taken directly back. Didn't weight long for Dr. Nielsen. She went over all my options, was completely transparent with her treatment plan and cost. She built customer trust right away. Her overall concern seemed to be my overall welfare while in her seat. The office staff and dental assistants were super friendly, professional, helpful and while the actual treatment wasn't fun, her approach and bedside manner really won me over. Take note that I'm not an "Easy A" so you speak. Details: not a lot of close parking, right on Main Street, also accepts Delta Dental of WA I couldn't recommend this place more for future dental needs.

Best dentist ever - they do a full exam, treat you like a person and are very careful with your…read moreteeth and your feelings. Dentists can be scary and expensive but they are amazingly delicate with your care and take a lot of time to explain everything to you and make a plan that makes sense and is for your overall heath.

Just took my 1.5yr old son to Dr. Jared for his first dental visit, and was thoroughly impressed by…read morethe atmosphere, staff, and methodology of the practice. Receptionist was friendly and engaged, there was an awesome (contained!) playroom with a variety of toys, and our appointment started right on time. Hygienist Jenny was helpful entertaining my son while she went over basic education and concerns with me, and Dr. Jared was amazingly gentle, efficient, and thorough with his exam. This will definitely be our dental home! We were sent home with a free kids' Sonicare Toothbrush, and a big bag of goodies!

Clean facility, great customer service, great dentist, overall I highly recommend this placeread more

I had to take my husband to the ER last night, and the RN, Maxwell, went above and beyond to take…read morecare of Greg, and he even brought me coffee and Ice water and, my husband told him that we hadn't eaten anything, and that he was hungry, but he wouldn't eat without me being able to eat as well. Max put each of us a complete Lean Cuisine roasted chicken with red roasted potatoes and broccoli and red peppers and mushrooms in a fire roasted chicken sauce. It was a complete meal. The ER got slammed, and Max got pulled into two or three other rooms, our males have been heated, but he refused to let them bring those to us and threw them away and have them reheat two brand new ones and bring to us so we could eat. That's going above and beyond the call of your nursing duties! Does he need to be commended for his care of his patience and their family absolutely as much as he can possibly get because nursing care like what Max gave us is few and far between. It's much appreciated and we think he should be acknowledged for his good work. We thanked him. He said that that's my job. That's what I'm here to do is take care of you. He actually got my other half to smiling and so that was really good. They were cutting up and joking back-and-forth so yeah he was very nice and was with us the whole time until we got brought upstairs. We would also like to extend our thanks to and the rest of the nursing staff the doctors the CNA's they x-rayed text everybody the phlebotomist everybody that helped we appreciate it very, very much, and thank you from the bottom of our hearts! i'll be taking him home today soon as we can get the discharge hopefully in another hour or so!! Thank you, Greg McCammon & Linda Connolly McCammon 35110 43Rd Ave E Eatonville WA 98328

My husband was brought here for a specified treatment for a few days. We got situated in a shared…read moreroom. The first few days the communication between thr nurses was so mismatched. While waiting for a room he got 5 stickers attached to his chest and stomach and when we got into the room the staff never needed to use them. Then when the new nurses needed blood, one nurses proceeded to talk badly about how the nurses in Emergency always take the good veins and they never care. From the lack of communication between medical staff, a mislabeled sign at the door, there was the fact that they kept the door open and continued to have conversations right outside the patient's rooms while charging their cellphones against the wall. It was hard for a few patients to sleep with the conversations right outside their doors. What I did find out that was nice. Night shift was nicer, cafeteria staff were always smiling, and the public bathrooms were cleaned. What I wished was different: daily checks on the patients, clean patient robes, change pillow cases when people sweat through, more awareness on areas of pain and some patience and grace with treatment. Also maybe learn to close the doors better. Either way, this place need to change. I used to go to St. Joe's for my mom and they were all so diligent with her care. Here its like the bare minimum for their patients.

Everyone from begging to end was professional and kind. I had excellent quality care and would…read morerecommend Fogel Endoscopy.

Very professional, yet warm and caring. Dr. Huang was very good about letting me know the results…read moreof the colonoscopy before I left and gave me records of the findings and diagnosis. I did get very ill from the prep, but that was no fault of the clinic.

We've been using this location for years for good reason. Polite and helpful staff. The doctors are…read moreamazing. Our kids are actually excited to go to the dentist! We will continue using children's dental care!

Highly recommend Children's Dental Care for anyone with children. They make going to the dentist…read morefun for kids. We've been going there for over 15 years with two children and they are great! Our favorite is always Dr. Julie, but all the staff has been amazing from the appointment time to check out. Highly recommend!

The the ladies in the front office are so helpful and friendly. Dr. Crane is very gentle whether…read morehe's giving me a novocain shot or pulling a tooth. The dental hygienists are very kind.

These guys took my money over three visits before they told me they dont do deep cleanings when i…read morespecifically told them thats what i needed, they also didnt know how to help me with my two front teeth, my present dentist had no problem fixing them, the finance lady there is a horrible human , that tries to fear momger you into their crappy service ,i got out of my chair and walked out on her,

My normal dentist does not provide dentures so on December 30, 2024, I contacted (by email) Light…read moreDental Studios to inquire about dentures and to confirm they accepted my dental coverage. On January 09th, 2025, I received a return email stating that yes, they are a preferred provider for both companies. After receiving this email, I called and scheduled an appt. On April 01st I went in for a checkup and a consultation regarding dentures. While we discussed the denture procedure and cost, I asked to make sure they would contact the insurance companies for pre-approval. I stated I didn't want any surprise bills. I was told yes, they would confirm coverage with the insurance carriers. After they said they had contacted the companies I was given an estimate that showed my share of the total cost would be $609. I asked again if they had confirmed coverage with the insurance companies. I was told yes, coverage had been confirmed. I scheduled an appt to have the dentures made. When I went in for the visit, I paid my $609 and once again asked if the insurance companies had verified coverage and this would be all I owed. Once again, I was told coverage had been confirmed. On July 22, 2025 I received a bill (text) from the dental office in the amount of $1,534. I was shocked and worried, so I sent a letter the same day to the office stating questioning the bill. On August 05th, 2025 at 09:33am I received a voice mail that had been left by Terri at Light Dental Studios stating I had nothing to worry about, Dr. Mann was fully satisfied with the amount I had paid. I have continued to receive bills showing I was past due and still owed the $1,534. so I sent a complaint to the Washington state Attorney General's office. I received a letter back from the AG stating: The complaint you submitted to our office regarding Light Dental Studios - Covington was reviewed and determined to be appropriate for the informal complaint resolution (ICR) services offered by our Consumer Resource Center. The response by Light Dental Studios to the AG was full of untruths. Angie Dunn from Light Dental Studios stated that the insurance company (Guardian) denied the claim due to a clause "which excludes replacement of teeth that were missing prior to the policy's effective date". She goes on to say that since Mr. Hutson was a new patient to our office, we had no way of knowing that these teeth were missing before his plan took effect. LIE #1: I want to point out that this is a downright lie. When I was in for my consultation the dentist wanted to know how long I had been wearing my plastic denture. I told him I had been wearing it for seven years. I also related to both him and the nurse that I had my front teeth knocked out when I was in high school just being a young and dumb kid. LIE #2: Ms. Mann further states that "Mr. Hutson did not request that prior authorization be obtained". I not only asked the Dentist, I asked the dental assistant, and also the front desk representative to make sure they had prior approval. In each conversation I was told yes. Due to being threatened about being ninety days past due and worried about a negative remark on my credit history I went ahead and paid the $1,534. I am asking that his amount be refunded asap.

I've been going here for years. Something changed. Very impersonal, unorganized, and pushy... felt…read moremore like a cog in their process versus a real person. Not respectful of my time either. Time to look for a different provider.

i'm gonna be completely honest my experience before having surgery was disrespectful. I don't know…read moreif the lack of empathy I'm going to be if you get surgery, be prepared to pay your deposit upfront or they will not do your surgery. I was embarrassed in front of the lobby with other clients because I didn't remember nor did I clearly remember any conversation about me having to pay so prepare know if you can't cost you they're not gonna do surgery so prepare yourself ever come back to this anybody that has the lack of empathy and can't communicate that is not a place that I would want to spend my American dollars at

Professional and safe atmosphere. Knowledgeable, compassionate, and kind staff willing to take…read moreextra steps to make your surgery the best.experience. Convenient location with plenty of parking. I highly recommend Dr. Hegewald for sinus issues.